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Housing and Land
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>About the team: Specialist Housing and Services</h2>
The Specialist Housing and Services (SHS) Team delivers the following areas of work:
<ul>
<li>Rough Sleeping: delivering the Mayor’s work to tackle rough sleeping in London. The team commissions a wide range of frontline services, manages a variety of different projects aimed at reducing rough sleeping and oversees the revenue element of programmes which deliver more accommodation for this group of Londoners.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/homelessness/what-mayor-doing-tackle-rough-sleeping" target="_blank">Find out more</a>.</li>
<li>Specialist and Supported Housing: managing capital investment programmes to deliver specialist and supported housing for groups of Londoners who may be marginalised by the housing market. People experiencing homelessness, survivors of domestic abuse, adults with learning disabilities and older people are just some of the groups the team supports.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/increasing-housing-supply/funding-supported-and-specialist-housing" target="_blank">Find out more</a>.</li>
<li>Housing Mobility: delivering two services which support particular groups of Londoners to move home either within or outside of London, according to their needs. The homes freed up as result of these moves are used to meet other Londoners’ housing needs, including by preventing and alleviating homelessness. Find out&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/council-and-social-housing/housing-moves" target="_blank">more</a>&nbsp;and&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/council-and-social-housing/seaside-country-homes" target="_blank">more</a>.</li>
<li>Domestic Abuse Safe Accommodation: working in partnership with the Mayor’s Office for Policing and Crime (MOPAC) to deliver the Mayor’s duties under Part 4 of the 2021 Domestic Abuse Act to support victims/survivors of domestic abuse and their children in relevant safe accommodation. This includes commissioning and grant funding a range of services and providing capital funding to deliver safe accommodation.&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/domestic-abuse-safe-accommodation-and-support" target="_blank">Find out more</a>.</li>
</ul>
<h2>About the roles</h2>
The roles will support the development and delivery of housing and support-services &nbsp;in line with the strategic outcomes set out in the&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/housing-and-land-publications/mayors-rough-sleeping-plan-action-2025" target="_blank">Mayor’s Rough Sleeping Plan of Action</a>,&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/domestic-abuse-safe-accommodation-and-support" target="_blank">Domestic Abuse Safe Accommodation Strategy</a>, Housing Strategy&nbsp;and associated plans. This will include putting in place plans and partnerships to ensure the delivery of those policies, projects and programmes, and to support the Mayor in directing the use of London’s capital and revenue funding to better meet the needs of Londoners marginalised by the housing market.
The permanent post will focus on overseeing the Mayor’s capital investment programmes to deliver specialist and supported housing.
One of the 12-month FTE posts will have a specific focus on coordinating and delivering activities at a strategic level to help ensure that rough sleeping for women&nbsp;can be prevented where possible and where it occurs is rare, brief and non-recurrent. The other 12-month FTE post will have a specific focus on contract managing specialist rough sleeping services for non-UK nationals, such as immigration advice services for migrants sleeping rough, as well as other wider rough sleeping responsibilities.
What your day will look like
<ul>
<li>Driving forward projects and services to deliver on the Mayor’s priorities to tackle rough sleeping and meet the diverse housing needs of Londoners.</li>
<li>Engaging, and coordinating engagement, with central and local government partners as well as charitable partners on issues affecting people sleeping rough.</li>
<li>Monitoring the delivery of existing schemes, supporting partners to deliver projects to time and budget, closely monitoring delivery challenges and identifying lessons learned</li>
<li>Working in partnership with government bodies to advocate for and develop new funding programmes aligned to emerging needs of Londoners.</li>
<li>Collaborating with colleagues in other GLA teams on cross-cutting issues;</li>
<li>Taking part in procurement activity and overseeing the development and assessment of new schemes via the GLA’s capital and revenue funding programmes.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
The following are essential criteria for these roles:
<ul>
<li>A good understanding of issues and policy relating to specialist and&nbsp;supported housing or an equivalent social policy area;</li>
</ul>
<ul>
<li>Experience of contract monitoring for homelessness, domestic abuse, social care services or capital housing programmes;</li>
<li>Building and Managing Relationships (Level 2);</li>
<li>Planning and Organising (Level 2);</li>
<li>Problem Solving (Level 2);</li>
</ul>
Given that the fixed term roles will be supporting specialist work over a limited period, it would be advantageous if the successful candidates were able to get up to speed as quickly as possible after starting in the roles. For this reason, prior knowledge of or experience in the following areas are &nbsp;desirable (but not essential) criteria for each of the respective fixed term roles:
<ul>
<li>Women’s homelessness and rough sleeping in London.</li>
<li>Migrant homelessness and rough sleeping in London.</li>
</ul>
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>&nbsp;&nbsp;&nbsp;&nbsp;
How to apply
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential and desirable criteria outlined above in the advert.</li>
</ul>
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
If these instructions are not followed, your application may not be considered.
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring managers,&nbsp;Lidia Estevez Picon&nbsp;(for the fixed-term roles) and&nbsp;Laura Parry-Billings&nbsp;(for the permanent role), would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:lidia.estevezpicon@london.gov.uk" target="_blank">lidia.estevezpicon@london.gov.uk</a>&nbsp;and&nbsp;<a href="mailto:laura.parry-billings@london.gov.uk" target="_blank">laura.parry-billings@london.gov.uk</a>&nbsp;.
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
If you have a preference between the three roles, please set that out in your supporting statement.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment. The interview will involve questions on the criteria set out above and the assessment will be designed to assess your level of Excel and writing skills.
The interview/assessments will take place in early/mid August (exact dates TBC).
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Senior Project and Policy Officer

<h2>About the job</h2>Salary: £41,511 - £44,711 a year plus £963 essential car user allowance Hours per week: 37 Contract type: PermanentWe're looking for someone special to join our team! This is an exciting opportunity to be part of a dynamic and growing company where your ideas and contributions will truly make a difference.&nbsp;The role involves tenancy management within a social housing environment, working on meaningful projects, and collaborating with a supportive team. You’ll be responsible for supervising staff, using performance management techniques to drive success, and providing complex technical and legal advice to colleagues and customers.&nbsp;Operating at a senior level, you'll create and maintain positive relationships while representing the department with professionalism and expertise. If you love working in a positive environment where your skills are valued, this could be the perfect role for you.Please note this role does not attract sponsorship.<h2>About you</h2>You’re a passionate and motivated individual with in-depth experience in tenancy management and supervision within social housing. You have excellent communication skills, both written and verbal, and can confidently engage with customers, colleagues, and external agencies. Your leadership skills enable you to motivate and develop a team, and your ability to analyse performance data ensures effective decision-making. You possess a strong knowledge of current housing legislation and tenancy sustainment principles and are a member of the Chartered Institute of Housing or have equivalent qualifications or experience.You can manage workloads efficiently, working on your own initiative to meet deadlines and targets. Your keen understanding of equality issues allows you to identify and address discrimination in the workplace appropriately. You are flexible and able to attend meetings or respond to emergencies outside of normal office hours, including weekends. A full driving license with business insurance and access to your own car (or the ability to travel around Luton and surrounding areas) is essential.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishWe’d love to hear from you if this sounds like you! Join us, and let's create something amazing together.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1497795&amp;ptId=11486" target="_blank">download: Tenancy Services Team Manager - JD Redeployment.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1497796&amp;ptId=11486" target="_blank">download: Luton_Values_Flyer (1).pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Tenancy Services Team Manager

Job Description Homeownership Services Manager&nbsp; Starting Salary: £61,425 per annum Grade: H Permanent Contract 37 Hours per Week&nbsp; Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail, and creative industries.&nbsp;Thurrock Council’s Homeownership Service has an exciting opportunity to join an established housing department as Homeownership Services Manager. This is a management position within the Place Directorate, responsible for leading a team to deliver high-quality leasehold management, service charge setting and Right to Buy administration to support Council leaseholders while ensuring compliance with relevant housing regulations and legislation.Thurrock Council manages a diverse homeownership portfolio, consisting of leasehold, and freehold properties across the borough. This portfolio presents a unique opportunity to engage with a range of tenure types, ensuring that leaseholders and homeowners receive excellent service.This role provides a unique challenge for an initiative-taking and strategic leader with a vision for improving homeownership services. The successful candidate will be responsible for driving service improvements, ensuring financial accuracy in service charges, and maintaining strong relationships with leaseholders and key stakeholders.A key part of the role will be championing customer engagement, ensuring leaseholders are well-informed and that their voices are heard in decision-making processes. They will lead on ensuring transparency in billing, managing disputes effectively, and implementing best practices in leasehold services.We are seeking an initiative-taking individual who can self-manage their time effectively while also working collaboratively with other housing teams to enhance homeownership service delivery. You must have the ability to develop policies, manage financial risks, and support members of the homeownership team to meet targets.The successful candidate would have a strong understanding of homeownership legislation, economic management, and dispute resolution, and would be expected to hit the ground running in this role.A Disclosure and Barring Service (DBS) Check is not required for this post.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025&nbsp;</li> </ul> Interview Dates:&nbsp;To Be ConfirmedWe reserve the right to withdraw the role at any time - Candidates may be invited to interview upon submitting a complete application.&nbsp;Previous applicants need not re-apply.&nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcX1Op-u-IlFnWiNIT32IvsBW5njKKUb-5oS3cLgy6Psew?e=s2mBrA" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Homeownership Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7743/Housing_Options_Officer_JD_PS_June25.pdf" target="_blank">Housing_Options_Officer_JD_PS_June25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7744/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an exciting opportunity for a full-time, permanent Housing Options Officer.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment.&nbsp; Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
You will work alongside the Rough Sleeper and Single Homelessness team whose mission it is to eradicate rough sleeping in Bracknell Forest.
<h3>About the team…</h3>
You will be joining a dynamic, friendly and solution-based Housing Options team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging however there is also time for finding creative solutions and every day is different.
<h3>Key responsibilities…</h3>
<ul>
<li>As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.</li>
<li>To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).</li>
<li>To provide a customer focused approach ensuring that a full housing needs assessment has been undertaken, all statutory notifications and Personal Housing Plans are published to help customers secure housing.</li>
<li>In addition, you will be working in partnership with other specialist agencies, including children and adult services, probation, hospitals and voluntary organisations, to prevent homelessness.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days* annual leave increasing to 33 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h3>Our values...</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date&nbsp;</h3>
Interviews will be held on21st July 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?&nbsp;
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Emma Thomas - Housing Options Team Leader
Tel: 01344 351352
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for&nbsp;more details.&nbsp;
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Housing Options Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7645/Repairs_Supervisor__ME_Trades__JD_July25.pdf" target="_blank">Repairs_Supervisor__ME_Trades__JD_July25</a></li>
</ul>





Hours:&nbsp;37 Hours per week
Salary:&nbsp;SK14 (£39,027 per annum)
Contract:&nbsp;Permanent
You will support the Repairs Manager to oversee the successful delivery of reactive repairs, damp and mould repairs, complex repairs, disrepair and the procurement of materials.
You will be responsible for an operational team who oversees and delivers the in-house repairs team and external contractors.
You will contribute to ensuring the delivery of customers focused, value for money service and manage resources to meet changing service demands.
Undertake the NIC EIC Qualified Electrical Supervisors role to manage and supervise works carried out by our in-house M&amp;E teams.
This role is not politically restricted.

Repairs Supervisor (M+E Trades)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7631/Repairs_Contract_Officer_JD_July_25.pdf" target="_blank">Repairs_Contract_Officer_JD_July_25</a></li>
</ul>





Hours:&nbsp;37 Hours per week
Salary:&nbsp;SK12 (£36,303 per annum)
Contract:&nbsp;Permanent
To actively and effectively promote the Council’s vision, values, aims, objectives and priorities, putting our tenants first through the delivery of best value services.
To manage operational delivery of contracted reactive repairs works to ensure smooth and efficient delivery and performance meets agreed targets.
To ensure that the Councils property and estates are maintained in a safe condition which minimizes risk to the council as a landlord.
This role is not politically restricted.

Repairs Contract Officer

<ul></ul>





Resident Relationship Officer 
We redesigned our services and teams to ensure that we deliver on our promise to create a resident centric culture with a renewed focus on supporting independence and enhancing life chances whilst continuing to deliver, safe, sustainable and quality homes for the future. 
Resident Relationship Team 
Our Resident Relationship team are key to achieving our vision, designed to unlock the potential of our service users. Our Resident Relationship Team will deliver bespoke support plans for residents and work with some of our most vulnerable households to provide the additional support to residents to manage their tenancy and actively participate as part of their community. Working with partners across the council and the community, our Resident Relationship Officers will support residents irrespective of tenure, and work with residents to resolve and overcome complex challenges. 
Through this newly created team, residents facing the greatest challenges in their life will have access to a single point of contact, who will guide, support, coach and empower them to carry out tasks associated with independent living, maximise access to benefits to ensure tenancy sustainment, reduce rent arrears and other debt, minimize anti-social behaviour, ensure residents have access to healthcare, arrange and facilitate access to community resources and social interaction, and actively work with residents to minimise social isolation. 
The Resident Relationship Officer will wholistically support residents by working with households and individuals, to ensure they have access to education, training and employment opportunities. 
The successful candidate must have a passion for helping residents in all aspects of their lives and be able to remain professional and non-judgemental when dealing with complex needs and case work. You will bring specialist knowledge to the team, including but not limited to experience of delivering positive outcomes in substance misuse support services, experience working in mental health services, working with former offenders or those with complex needs. 
Access to the service will be primarily short to medium term, however in some more complex cases engagement with a resident may be long term. 
Contact Details - 
If you would like to know more about the role, please contact Emmanuel Addo on 0208 132 0849 for an informal discussion. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Resident Relationship Officer

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First Response Officer 
We are recruiting! During 2020 we redesigned our services and teams to ensure that we deliver on our promise to create a resident centric culture with a renewed focus on supporting independence and enhancing life chances whilst continuing to deliver, safe, sustainable and quality homes for the future. 
The London Borough of Enfield is recruiting a First Response Officer for a fixed term period of up to 12 months, with the possibility of a 12 month extension, to provide excellent front line housing management services to the residents of the borough. 
Our First Response Officers are the ambassadors of the Housing Management Service and we want inspired, committed people to make a positive difference in the lives of individuals and communities across the borough. In this new and exciting role, you will be working as part of a team delivering the tenancy and property management service to over 15,000 council properties. 
You will be working in geographic patches consisting of circa 1,500 properties, and the role will be fast paced and varied, seeking to resolve low level casework at first point of contact, which will include low level anti-social behaviour. 
The role will also involve triaging higher risk cases and where required referring on to the Resident Relationship Team for more complex cases. 
Resident safety is a key part of this work, you will be conducting welfare checks with residents, creating support plans, Person Centered Risk Assessments, and Personal Evacuation plans. You will also investigate tenancy fraud and conduct regular estate and block inspections to ensure that the council continue to meet our statutory obligations, whilst improving the quality of life for our residents. 
In this role, you will be liaising directly with a wide range of stakeholders including MPs, Councillors, community groups, support services, the police, local businesses and charities. You will also be actively involved in the council’s resident engagement strategy, by leading resident focused estate walkabouts, delivering on agreed actions to transform our estates, and providing feedback to resident representatives, residents groups and ward councillors, on outcomes and resolutions to estate issues. 
To be successful in this role, you will be a resilient individual with a can-do attitude, you will have experience gained working in a similar role and a broad understanding of housing issues and estates management. You will be well organised and use to working within a target driven environment, have excellent communications skills, both written and verbal, and you must be confident working with stakeholders at all levels. 
For this role you will be required to travel between locations and be prepared to work evenings and some weekends, as and where the service demands. 
Contact Details - 
If you would like to know more about the role, please contact Clinton Knight on 0208 132 0234 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

First Response Officer

Housing Options Apprentice Fixed term contract, 18 months.Full time, 37 hours per weekSalary£7.55 p/h 37 hours per week Get ready to embark on an incredible journey into the world of housing support with this dynamic and rewarding apprenticeship!You’ll be right at the heart of the action—working alongside passionate professionals to help prevent homelessness, support vulnerable households, and shape real, valuable solutions.From hands-on experience with housing applications and engaging with landlords, to diving into data analysis and tech systems like Power BI and Excel, you’ll gain practical skills that make a genuine impact.You’ll collaborate across services, learning how housing intersects with health, wellbeing, and community resilience—all while building a career that makes a difference from day one. Ready to be a changemaker? This is where it starts.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers.&nbsp; We are proud of our organisational culture and receive positive feedback from our employees.&nbsp;We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events.&nbsp; &nbsp; From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer:<ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed, and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.*Free staff parking is valid until 30 June 2026.As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare&nbsp; disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.&nbsp;Closing Date:&nbsp;11th July 2025





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Newark & Sherwood District Council

Housing Options Apprentice

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Private Sector Housing Compliance Officer £41,442- £44,331 per annum&nbsp; About Us Do you want to improve the lives of people? Work in a flexible environment? Further your career by learning from some of the best experts in their field? The London Borough of Newham’s Private Sector Housing Service is at the forefront of the regulation of the private rented sector through its pioneering borough wide property licensing schemes. Our schemes have protected Tenants and Landlords by creating a genuine and tangible deterrent for Criminal Landlords. We are looking to build upon this good work and are looking for creative, enthusiastic and professional individuals to continue to improve our scheme. From the outset of employment, there will be flexible working arrangements and training opportunities. We wish to recruit talented people from not only London but across the Country. Newham offers a Relocation Package of up to £7000*, to provide assistance to newly appointed staff who are required to move home as a result of their appointment. *Subject to eligibility criteria. Newham is located only 5 miles (8 km) east of the City of London and north of the River Thames. Our Office is only 13mins from the M11 and 20mins from the M25.&nbsp;&nbsp; Public Transport in Newham is served by the London Underground and Overground, the Docklands Light Railway (DLR), Buses and National Rail, which includes the new cross-London rail service (Elizabeth Line) that will stop close to our offices. About the Job The Compliance Officer role is within the regulatory and compliance side of Property Licensing. It will require the inspection of private rented dwellings to ensure license conditions are being adhered to, checking the standards of management and identifying any potential housing disrepair.&nbsp; You will ensure a high number of inspections are carried out to strict deadlines, whilst being customer focused. Your attention will also be on the detecting of criminality, gathering evidence and ensuring this is acted upon.&nbsp; All with a view to improving housing standards and putting people at the heart of everything you do. For this role, you must have a full UK driving licence and use of a vehicle. About You As a Compliance Officer you will be organised and flexible in your approach to work. You will have excellent customer service and communication skills.&nbsp;&nbsp; You may be required to work early mornings, late evenings and/or weekends on a regular basis. You will need to provide an excellent service to landlords, owners, occupiers and tenants in all tenures.&nbsp; You will be part of a team of high performing officers and are expected to ensure&nbsp; you work efficiently, continually monitor and meet your&nbsp; targets and provide a quality service and to effect change where required.&nbsp;&nbsp; You will need to have the aptitude and experience of using technology to input and access information using various IT systems (Excel, Word, databases etc.) For more information regarding the role, please click on the job specification link below:&nbsp; Please view JD here The closing date for applications is Friday 18^th July 2025. Interviews will be held on the weeks beginning 28^th July 2025 and 4^th August 2025 Due to high demand of applications, we reserve the right to close the vacancy early. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

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