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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3786/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3791/Tenant_Involvement_Officer_JD.docx" target="_blank">Tenant_Involvement_Officer_JD</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities?
Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government?
Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users?
As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment.
As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively.
As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results.
Hybrid
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday 22nd September 2025
Interview date: Monday 29th September (to be confirmed)
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Tenant Involvement Officer

<ul></ul>





We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
The post holder will be required to cover office duty up to 5 days a week where required however there is the flexibility for hybrid working when possible.
About the Role
We are seeking a dynamic and experienced&nbsp;Housing Income Recovery Team Leader&nbsp;to lead our Income Recovery service. You will have a proven track record in managing a team and delivering results. You will be responsible for managing the delivery of effective and efficient income collection and recovery for:
<ul>
<li>Secure and non-secure council tenants</li>
<li>Rent Guarantee Scheme tenants</li>
<li>Homes for Reading tenants</li>
<li>Service charges, former tenant arrears, and rechargeable repairs</li>
</ul>
Key Responsibilities
<ul>
<li>Lead and motivate a team to deliver high-quality income recovery services.</li>
<li>Work collaboratively with internal teams and external stakeholders</li>
<li>Ensure service delivery aligns with legislation, government directives, and RBC policies.</li>
<li>Provide a cohesive and inclusive service that meets the diverse needs of our customers.</li>
<li>Deputise for the Housing Income Recovery Manager and support other Team Leaders during absences.</li>
<li>Monitor performance, set targets, and drive continuous improvement.</li>
</ul>
About you
We’re looking for a motivated and experienced professional with a strong background in housing income recovery management or a related field. You’ll bring proven leadership and team management skills, along with excellent communication and stakeholder engagement abilities. A proactive approach to problem-solving and service improvement is essential, as is a solid understanding of housing legislation and welfare reform.
Specific Working Requirements
▪ Able to attend relevant meetings/events outside of formal working hours when necessary
▪ A good understanding of current housing issues, regulations and legislation
▪ Able to undertake site visits and access of all parts of a building
▪ Must hold a valid driving licence
▪ Willingness to undertake relevant training and development
▪ Have an understanding and appreciation of the Reading diverse population
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential&nbsp;
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact Jamie Hill at <a href="mailto:Jamie.Hill@reading.gov.uk" target="_blank">Jamie.Hill@reading.gov.uk</a>
Closing Date: Sunday 14th September 2025
Interview Date: To be cofnriemd
Interview Process: Competency based Interview
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Housing Income Recovery Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2156/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2157/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2159/Income_Recovery_Team_Leader_JDPS_May_2025.docx" target="_blank">Income_Recovery_Team_Leader_JDPS_May_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Senior Income Recovery Officer
Grade 5 - £35,412 to £40,777 per annum&nbsp;
Indefinite Contract
Full Time - 37 Hours per week
Hastings Borough Council is recruiting a driven and proactive Senior Income Recovery Officer to join our Housing Options Team.
This is a brand new role, created to strengthen our approach to income recovery and tenancy sustainment. We are looking for an experienced leader to support residents, reduce arrears, and help people sustain their homes.
As the Senior Income Recovery Officer, you’ll manage the day-to-day operation of our income recovery service. You’ll lead a dedicated team to maximise rent and service charge collection across our housing stock, including council-owned, leased, and private nightly paid accommodation. You’ll also oversee the recovery of other housing-related debts such as loans for securing private rented housing and removal/storage costs.
This role combines leadership with hands-on expertise. You’ll develop and implement strategies, train and support staff to handle complex cases, and build strong partnerships with internal teams and external agencies including the DWP, debt services, and housing advocacy organisations. Your focus will be on delivering excellent customer service while ensuring compliance with legislation, policies, and procedures.
You’ll need significant experience in housing income recovery, proven supervisory skills, and a strong understanding of housing law and welfare benefits. You’ll also have excellent communication, analytical, and problem-solving abilities, alongside the drive to achieve targets and support tenancy sustainment.
For a full Job Description and Person Specification please see the attached document.
The role offers flexibility for hybrid working, however it will be primarily office-based.
Closing date for applications: 19th September @ 12:00pm&nbsp;

Senior Income Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0412/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0413/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0414/JD_PS_Income_Recovery_Officer__for_Publication.docx" target="_blank">JD_PS_Income_Recovery_Officer__for_Publication</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Income Recovery Officer&nbsp;
Grade 9 - £25,989 - £28,598 per annum&nbsp;
Full Time - 37 hours per week
Indefinite Contract
Are you passionate about supporting residents, reducing arrears, and helping people stay and succeed in their accommodation?
We are excited to announce a&nbsp;brand new opportunity&nbsp;to join our Housing team at Hastings Borough Council as an&nbsp;Income Recovery Officer.
In this newly created role, you’ll play a vital part in helping residents in our accommodation manage their rent and related payments. Your focus will be on providing excellent customer service while recovering rent, service charges, and other housing-related debts such as storage, removals, and homelessness prevention loans.
You’ll regularly monitor rent accounts, take appropriate action in line with council policies, and work closely with residents, internal teams, and partners such as the Housing Benefit team and other support services.
We’re looking for someone with experience in recovering income, including rental income and arrears, and who is committed to delivering a customer-focused service.
For a full Job Description and Person Specification, please see the attached document.
The role offers flexibility for hybrid working, however it will be primarily office-based.
Closing date: 19th September 2025 @ 12:00pm

Income Recovery Officer

<h2>About the job</h2>Salary: £33,143 – £36,363 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent As a Private Sector Housing Technical Officer at Luton Council, you will play a vital role in improving housing conditions across the borough. Working as part of the Private Sector Housing team, you will support the delivery of our regulatory functions and strategic housing initiatives aimed at ensuring safe, decent, and energy-efficient homes for residents.You will be responsible for inspecting dwellings in line with the Housing Health and Safety Rating System (HHSRS) and the Decent Homes Standard, as well as assessing and processing House in Multiple Occupation (HMO) licence applications. Your duties will include gathering intelligence through interrogation of various databases, preparing plans, schedules of work, and detailed reports, and making recommendations for enforcement actions where appropriate.The role also involves inspecting completed works, verifying compliance through guarantees and gas/electrical completion certificates, and preparing cases for prosecution or Residential Property Tribunals. You will investigate routine service requests related to both properties and individuals, taking regulatory action when necessary, and consulting with relevant professionals, departments, and external agencies.You will provide advice and guidance on enforcement matters, contribute to key departmental initiatives such as Decent Homes, affordable warmth, and home maintenance schemes, and make referrals to the Council’s Home Improvement Agency (HIA), Occupational Therapists, Adult Social Care, and Safeguarding teams where necessary.This is a dynamic role that requires active participation in internal and external training to support your development. Under the guidance of the Private Sector Housing Manager, you will also assist with specific projects such as street and area-based housing surveys and support the delivery of CPD training sessions on housing-related issues.Please note this role does not attract sponsorship.<h2>About you</h2>You will have demonstrable experience working in Private Sector Housing or a related Environmental Health or enforcement role, with a solid understanding of local authority enforcement procedures. Ideally, you hold a qualification in Building Construction or Technology (such as a B/Tech), or you can show equivalent, relevant experience in the field.Your communication skills are excellent — you're able to converse clearly and fluently in spoken English, offering advice and guidance effectively to members of the public, landlords, and a wide range of stakeholders. You approach people with tact, diplomacy, and professionalism, and you're confident in your ability to persuade and influence when necessary.You have a keen eye for detail, with the ability to inspect and measure premises, analyse findings, and produce accurate reports, specifications, and written records. You’re highly organised, able to plan and prioritise your workload to meet strict deadlines, and comfortable working independently or as part of a collaborative team.You also have a practical understanding of how discrimination can impact service delivery and are committed to inclusive practices that support all residents. Physically, you're capable of undertaking building surveys across the borough — which includes using ladders and accessing loft and roof spaces — and are available to work from the office two days per week (09:00–17:00).Your passion for improving housing standards, combined with your technical knowledge and people skills, makes you a strong fit for this challenging but rewarding role.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2> On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1612500&amp;ptId=11765" target="_blank">download: PREF104728 L6 202406 PRIVATE HOUSING TECHNICAL OFFICER (002) (002).doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1612732&amp;ptId=11765" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Private Sector Housing Technical Officer

Are you ready to lead transformative housing projects that deliver real social impact?We are looking for a dynamic, experienced Development Manager to drive forward our Strategic Projects and Affordable Homes Programme. This is your opportunity to shape the future of housing in our borough delivering high-quality developments that support our community and align with our Borough Plan.You will be responsible for leading a multidisciplinary team in delivering complex construction and regeneration projects from concept to completion. You will oversee feasibility studies, investment approvals, procurement, statutory consents, and on-site delivery, along with:Delivering multi-million-pound affordable housing and regeneration schemes Driving strategic partnerships and negotiating development deals Managing programme governance, risk, and performance metrics Securing funding and ensuring financial viability across all projects Deputising for the Head of Development when requiredTo be competent in this role it is essential that you have proven experience managing large-scale property development and regeneration projects, along with having:Strong leadership of multidisciplinary teams and Tier 1/2 contractors Expertise in public sector procurement and land disposal processes Excellent stakeholder engagement and communication skills A proactive, collaborative approach to cross-Council working A degree-level qualification in construction or equivalent experience A valid UK driving licenceDesirable qualifications include RICS, CIOB, or RIBA membership and experience in delivering schemes over £10M. This is more than a job; it is a chance to make a lasting impact. You will be part of a forward-thinking Housing Service committed to innovation, sustainability, and community wellbeing. We offer a supportive environment, professional development opportunities, and the chance to work on projects that truly matter. For an informal discussion about the role please contact Giles Holloway, Housing Development &amp; Regeneration Manager on 01233 330427 Click to view a <a href="https://www.ashford.gov.uk/media/dcnm2uab/7133a-development-manager-aug-2025.doc" target="_blank">Job Description</a>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Ashford Borough Council

Development Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3718/D3023_Homelessness_Prevention_Officer_JD.docx" target="_blank">D3023_Homelessness_Prevention_Officer_JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Do you want to help prevent homelessness in Wealden?

Who?
The successful candidate will be an enthusiastic, self-motivated individual ideally with a good knowledge of housing and associated legalisation. You will need to be organised and methodical to manage a complex and varied workload.&nbsp;You will need a positive attitude and caring approach towards customers. You will have excellent communication, negotiation and problem-solving skills to find solutions for those facing housing problems.

What will you be doing?
<ul>
<li>You will help support people to help resolve their housing issue.</li>
<li>You will carry out home visits and work with each individual and household to reduce the immediate risk of living arrangements breaking down.</li>
<li>You will provide proactive support to ensure they can access ongoing support and prevent them becoming at risk of homeless again in the future, this includes finding suitable alternative accommodation in the private rented sector.</li>
<li>You will support the Housing Options Officers with discharging the Councils’ responsibilities to proactively prevent and relieve homelessness and support them with making their statutory enquiries.</li>
</ul>

What do you need?
<ul>
<li>Knowledge and understanding of the key causes of homelessness.</li>
<li>Experience of working in a housing related support role and/or experience of delivering advice and assistance in a similar setting</li>
<li>Excellent communication and negotiation skills</li>
<li>High standards of customer service and an empathetic approach</li>
<li>Access to a vehicle for work purposes for travel across East Sussex</li>
</ul>

What do we offer? &nbsp;&nbsp; 
<ul>
<li>Working for a great, forward thinking Local Authority.</li>
<li>Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health &amp; wellbeing scheme.</li>
<li>A friendly, supportive team and a range of opportunities for continuing professional development.</li>
<li>Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.</li>
<li>Free parking</li>
</ul>

Post Number: D3023&nbsp;&nbsp; 
Closing Date: 15 September 2025
Interview Date: &nbsp;24 September 2025
Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.
To Apply
Please visit our <a href="https://www.wealden.gov.uk/jobs-and-careers/vacancies-listing/how-to-apply/" target="_blank">‘How to Apply</a>’ page for advice on how best to complete your application. &nbsp;
Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one. Remember to add a contact email address and mobile number when applying.
Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit.
If you are unable to apply online, have a query or require an alternative application method, please email <a href="mailto:human.resources@wealden.gov.uk" target="_blank">human.resources@wealden.gov.uk</a> or call 01892 602424. Make sure you know the post number and include it in your email or provide it when asked during your telephone call.
Ethical Use of AI in Applications
We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements.
AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.

Homelessness Prevention Officer (Housing Support & Sustainment)

<ul></ul>







We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
We have an exciting opportunity for an enthusiastic and committed individual to take on a training placement within the Housing Adaptations technical support service. You will ideally have previous building trade experience and be keen to expand your knowledge and skills to enable you to assist in the design and delivery of works to meet the needs of disabled people in their homes. You will be working in a customer-focused environment and will provide advice and assistance to vulnerable householders across all tenures in relation to suitable and cost effective housing adaptations. Commitment to accessing all work related training is essential.
This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough.
For an informal discussion, please contact Danny McLoughlin, Senior Technical Officer ( Housing Adaptations) on 07784001257




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Full Job Description &amp; Person Specification Documents are included with this advert.
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

Technical Assistant (Housing Adaptations) - Fixed term 2 years

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3600/Job_Description_LCC837_Responsive_Repairs_Manager.pdf" target="_blank">Job_Description_LCC837_Responsive_Repairs_Manager</a></li>
</ul>





The Role
An opportunity has arisen for the role of Responsive Repairs Manager within the Repairs and Maintenance Service (RMS) based at the White Lund Depot, Morecambe. This exciting role will support our improvement journey to provide our tenants, leaseholders and stakeholders with a 1st class repairs and maintenance service.&nbsp;&nbsp;
We are seeking a suitably qualified and competent person who thrives on working in a challenging, and performance driven culture. You must enjoy working collaboratively with colleagues within RMS, Council Housing Neighbourhood Service and our Property, Asset &amp; Compliance team.&nbsp;&nbsp;&nbsp;&nbsp;
The successful candidate will be responsible for delivering the day-to-day repairs and maintenance service. This will include operational management of various trade and support team members, risk management/health &amp; safety and overall performance management (team members and service specific KPIs).
You will be working collaboratively with other RMS managers to ensure resources are available to deal with various workloads relating to damp/mould, disrepair and minor disabled adaptations.&nbsp; You will be working with our tenant groups/representatives and being used to scrutiny to improve overall service delivery.
In addition to the above you will play a key role in the transitions of the current service delivery model as it moves from being less responsive and a more planned approach to undertaking repair works
To undertake this role successfully it is essential that you have customer 1st skills and the drive to deliver a high performing repairs and maintenance service. The successful candidate must be able to evidence the requirements detailed in the person specification.
A full current UK driving licence is essential. As a result, you will be required to sign up to the authorised external DVLA driving licence validation organisation that we use to manage and monitor our employees driving licence data. Reasonable adjustments can be made for those who are unable to drive due to a disability.
This post is permanent. The hours of work for this position are 37 per week, working Monday to Friday. This post is based at White Lund Depot.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.&nbsp;
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC&nbsp;

Lancaster City Council

Responsive Repairs Manager

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An excellent opportunity to make a difference… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post
One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. &nbsp;
We have received funding from Ministry of Housing Communities and Local Government for Tenancy Sustainment posts working with previous homeless individuals to sustain and remain in their properties, providing a person-centred approach to achieve their goals and aspirations. &nbsp;
The post holders will provide support for this cohort, working in a person-centred way to ensure sustainable outcomes around housing are achieved. The successful candidate will be given varied and comprehensive development opportunities and work with multiple services both internal and external to alleviate homelessness and provide customers with positive options and outcomes whilst managing customers’ expectations. &nbsp;
We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history unstable, short term housing situations.
The Person
Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services?
We are looking for an empathetic experienced Tenancy Sustainment Officer who is passionate about providing the best level of services to previous homeless applicants.
The successful candidate must be able to manage their own caseload of single people, and childless couples threatened with homelessness.
You will be passionate and dedicated to helping people, not afraid to go above and beyond in order to get the best outcome and be forward thinking and creative.
You will be an excellent communicator and able to talk to people of all backgrounds and disseminate complex information in a way that is easy to understand. You will be solutions orientated.
You will be able to work under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.
If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Brent Council

This is Brent

Tenancy Sustainment Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of private sector housing through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have:<ul><li>Have a good knowledge of the range of legislation enforced by the Private Sector Housing Team.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Aptitude for the technical and legal aspects of the discipline</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=16994&amp;hashed=-911049136" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Private Sector Housing Officer

<ul></ul>





<h2>Job introduction</h2>For an informal discussion, please contact Jake Haslam Housing Options Team Leader 07795 335688<h2>About the role</h2>The successful candidate will advise people on a wide range of housing issues and welfare benefits, assess support needs and work in partnership with all relevant agencies to find sustainable housing solutions. Where we are unable to prevent or relieve homelessness you will be required carry out an assessment under the homeless legislation to determine any longer-term housing duty.A robust knowledge of the main causes for homelessness and legal and other remedies available is required and you will need to demonstrate an ability to innovate and adapt your approach, to meet the needs of your customers.We are looking for exceptional &amp; motivated people who are resilient and adaptable to change. As well as the usual administration of homelessness applications (inquiries, decisions, notifications of duties etc) the post holder will be carrying out early intervention work that may require home visits and work collaboratively across services in the city to get the best possible outcomes for our customers, residents and homeless applicants. You do not need to be an expert in homelessness law although you will need to be able to apply housing law in your day to day work. You must have a proven track record in excellent customer service and in obtaining successful outcomes for customers and clients you have worked with. Above all you must have an understanding of the current housing situation faced by residents of Brighton &amp; Hove, of the kind of interventions which can prevent homelessness and a real commitment to achieving good results for customers. Brighton &amp; Hove is a brilliant place to live and work; our services are nationally recognised and you will be working with experienced colleagues who are directly informing national initiatives through high profile work with the Government. You will need to offer excellent organisational, casework and case-management skills and an ability to positively engage with homeless applicants within the context of a housing market that is difficult to access.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council" target="_blank">Apply for a job at the council (brighton-hove.gov.uk)</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/shortlisting-questions-guidance" target="_blank">Shortlisting questions guidance (brighton-hove.gov.uk)</a>) as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Homelessness Prevention Officer

<ul></ul>





Fixed term contract - 12 months
Location: Lynton House, 255-259 High Road, Ilford, Essex. IG1 1NY&nbsp;
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative&nbsp;ways to build our communities and transform our Council. &nbsp;
We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.&nbsp;
You will be joining a new Rough Sleeping Service with an ambitious programme to support and enable independence and move on for rough sleepers in the borough. Working with a focus on prevention, early intervention and partnership working.&nbsp;&nbsp;
You will ensure that there is a focus on assessing housing needs and providing actions plans and supporting colleagues in the pathway. You will need creativity and excellent problem-solving skills and be solution focussed whilst also ensuring a high-quality operational service that continuously strives to improve.&nbsp;&nbsp;
To apply for this post please visit <a href="http://www.redbridge.gov.uk/jobs" target="_blank">www.redbridge.gov.uk/jobs</a> or copy the following link into your browser:&nbsp;
<a href="https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=475330fPI6&amp;WVID=958433OaLq" target="_blank">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107…</a>
All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

London Borough of Redbridge

Specialist Housing Navigator (Rough Sleeping)

<ul></ul>





Fixed term contract until 31st March 2026
Location: Lynton House, 255-259 High Road, Ilford, Essex. IG1 1NY&nbsp;
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative&nbsp;ways to build our communities and transform our Council. &nbsp;
We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.&nbsp;
You will be joining a new Rough Sleeping Service with an ambitious programme to support and enable independence and move on for rough sleepers in the borough. Working with a focus on prevention, early intervention and partnership working.&nbsp;&nbsp;
You will ensure that there is a focus on assessing housing needs and providing actions plans and supporting colleagues in the pathway. You will need creativity and excellent problem-solving skills and be solution focussed whilst also ensuring a high-quality operational service that continuously strives to improve.&nbsp;&nbsp;
To apply for this post please visit <a href="http://www.redbridge.gov.uk/jobs" target="_blank">www.redbridge.gov.uk/jobs</a> or copy the following link into your browser:&nbsp;
<a href="https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=969701fPI6&amp;WVID=958433OaLq" target="_blank">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107…</a>
All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3289/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3290/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3295/REG0001PA_Housing_Standards_Officer_PO4-PO6_JD.docx" target="_blank">REG0001PA_Housing_Standards_Officer_PO4-PO6_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3296/Competency_Framework_January_2025.docx" target="_blank">Competency_Framework_January_2025</a></li>
</ul>

Please apply online by clicking the link below



There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
Senior Housing Standards Officer/Housing Standards Officer x 2
About the Role:
We have a new opportunity within our Housing Standards Team to drive forward our housing agenda and passion to support our customers as well as prepare for new legislation in the Renters Rights Bill.
In these roles, you'll be responsible for mentoring less experienced housing standards officers in their development into confident enforcement officers across the Borough by working pro-actively, providing advice and guidance, undertaking more complex property inspections.
You will undertake more complex caseloads for statutory enforcement using relevant housing legislation, conduct interviews, brief legal officers, prepare cases for court and attend tribunals, court hearings and public enquiries as required.
About the candidate:
We would like to hear from you if you have a keen interest in developing, managing and monitoring initiatives including Mandatory HMO and Selective Licensing, Healthy Homes, Empty Properties, Financial Assistance and our emerging response to damp &amp; mould complaints and other new approaches to improving private sector housing.
Ultimately, we are looking for candidates who have a passion to drive up standards.
We would welcome candidates who have a demonstrable and strong track record in housing enforcement and want to develop their careers in a board multi-disciplinary environment where training and development of individuals is key.
You should be customer focused with excellent interpersonal skills as well a detailed practical knowledge of the legislative powers under the Housing Act; sound knowledge of building construction and competence using Information and Communication Technology, including Microsoft Office, &amp; Teams and case management systems.
For more information or an informal discussion regarding this vacancy, please contact Emma Foley, Strategic Housing Services Senior manager, via email <a href="mailto:emmafoley@wirral.gov.uk" target="_blank">emmafoley@wirral.gov.uk</a>
If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role.
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.
If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start:
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.
We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions difference and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration.&nbsp; Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK.&nbsp; Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Wirral Metropolitan Borough Council

Senior Housing Standards Officer/Housing Standards Officer

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Portsmouth City Council's Housing Needs, Advice &amp; Support Service works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing directly with customers, many of whom are vulnerable and disadvantaged. We give advice and assistance to our customers to resolve their housing need and make assessments of their housing and support needs in accordance with the Housing Act 1996, and Portsmouth City Council's Allocations Scheme. We are committed to excellent customer service, to listening to and understanding our customers' circumstances, and working collaboratively with them to identify housing solutions. We are committed to safeguarding and promoting good practice and all employees are required to adhere to internal safeguarding policies. Based in Housing Needs, Advice &amp; Support, you will be part of a team that assesses customer applications to join the Portsmouth Housing Register and allocates social housing vacancies to customers in need on the housing register. In this role, you will help manage customer demand, prioritising work to ensure enquiries are dealt with in the appropriate timescales. You will handle initial enquiries from customers wanting to join the housing register, analysing these enquiries to understand the main presenting demand and determine whether the customer has provided enough information to support an application. This will often require you to review existing notes and documents held by the department and make further enquiries with the customer. You will also handle enquiries from customers who want information regarding an existing application or to question the outcome of a recent assessment. You will be required to determine whether the enquiry should be reassessed or if it meets the threshold for a formal review. You will manage requests from the Council's social housing partners asking us to nominate new tenants to their vacant properties. You will review these requests to ensure the landlord has provided all the information needed to successfully allocate the property. Where information is missing or inaccurate you will liaise with the landlord to gather the correct details. You will record new customer enquiries and new allocation requests onto our IT systems and assigning these tasks fairly and appropriately to the Housing Register &amp; Allocation Officers. Using our IT systems, you will record appropriate system notes, ensuring a clear and auditable trail of your actions and decisions, and extract data to provide measures to help us understand and inform the work. You will provide administrative support to your manager &amp; colleagues, for example printing &amp; sending letters, helping to arrange customer appointments, or recording the minutes at meetings. You will need excellent communication skills, patience and empathy as well as resilience and an ability to think on your feet and manage multiple priorities. This is an excellent opportunity if you are looking for a career in housing as you will gain a wide range of experience and knowledge and an opportunity to enhance your skills working with customers. Skills: •	Has an interest and experience of the issues facing vulnerable households with housing needs, and a desire to assist customers to resolve these issues. •	Is able process and gather information to understand what is needed or wanted by a customer. •	Is confident and can clearly and effectively communicate both verbally and in writing, giving advice and explaining housing policy to our customers. •	The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. •	Is able to show empathy and understanding to customers and deal tactfully and sensitively with their enquiry. •	Has excellent organisational skills, and an ability to prioritise work and organise the daily demand from customers to the service. •	Is flexible and able to respond to changing priorities and levels of customer demand. •	Is emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances, and remain professionally detached and focused even if the message you deliver involves saying no. •	Has an awareness of equalities issues and is committed to equal opportunities. •	Understands safeguarding and can recognise safeguarding concerns and take appropriate action to manage risk. •	Works proactively and can remain motivated, working on their own initiative. •	Has a good level of IT skills and is proficient in Microsoft Office Suite.

Housing Register & Support Officer

<ul></ul>





Grade 6- £38058- £41442pa&nbsp; The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. &nbsp;We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. &nbsp;The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an&nbsp; excellent and seamless service by working with partners and other internal and external services. &nbsp;The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: &nbsp;• To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of &nbsp; &nbsp; our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children’s Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. &nbsp;• Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court.&nbsp; To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. &nbsp;• To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners,&nbsp; providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul>
<li>&nbsp;With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li>&nbsp;You will have excellent IT skills, in particular Microsoft Excel.</li> <li>&nbsp;To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li>&nbsp;The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul> You must be able to evidence the following in your application: <ul>
<li>A minimum of two years’ experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul> Previous Applicants need not apply Please view Job Profile here&nbsp; For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> or <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 26th September 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.&nbsp;

London Borough of Havering

Housing Officer

<ul></ul>





Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. You must be able to evidence the following in your application: <ul>
<li>A minimum of two years’ experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul> &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 26/9/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Housing Officer (ASB)

<ul></ul>





The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulation including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders, to ensure that we can evidence compliance with the Consumer Standards and meet the Governments desire to make Social Housing professional. 	 	The Senior Housing Manager will be responsible for the day-to-day delivery of all Housing Management Services across a range of Area Housing Offices, Community based surgeries and within tenants' homes. 	 	The Housing Management Services must meet the demands of our residents and provide clear definable and measurable outcomes for our residents in all areas of the 4 Consumer Standards, particularly the core functions of Income Management, Void Management, ASB Management and Tenancy Management. 	 	Portsmouth Homes is regulated by the Regulator for Social Housing and the Senior Housing Manager will need to be able to demonstrate a close and collaborative working relationship with all other teams providing Landlord Services, and the wider peer groups within Portsmouth City Council. They will also have to demonstrate effective strategic working using systems thinking techniques to continuously improve service delivery within the constraints of the HRA. 	 The Senior Housing Managers will also need to work closely with other agencies and stakeholders to ensure that we provide effective joined up housing services to our tenants with great customer service and value for money at the heart of every decision. The successful applicant will bring knowledge and experience of providing generic housing management services with a focus on excellent customer service, continuous improvement and delivering positive outcomes for our residents. The Senior Housing Manager will need to be able to demonstrate effective performance management, data analysis and resource deployment, anticipating peaks and troughs in demand and making use of relevant qualitative and quantitative data, and use feedback from staff, tenants and formal complaints to improve outcomes for tenants. 	The Senior Housing Manager will be required to contribute to policy and process design and attend meetings across the organisation and directorate to represent Portsmouth Homes housing management service and their teams. The Senior Housing Managers will work closely together, taking personal; responsibility to share best practice, lessons learnt and data analysis to create consistency of service across teams, to ensure that all tenants irrespective of their location and housing officer, receive the same level of service and opportunity to thrive. 	 	The Senior Housing Manager will be required to understand the regulatory framework in which Portsmouth Homes operates and be responsible for the team's compliance with the consumer standards, providing training, support and mentoring to team members using a coaching style to develop all individuals. Skills: See job profile

Senior Housing Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3201/M434_Housing_Options_Assistant_Job_Profile.pdf" target="_blank">M434_Housing_Options_Assistant_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Fixed Term Contract to 31st March 2026
Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC! We are looking for a passionate individual who is customer-focused, a team player, and wants to help improve our local communities in Charnwood. &nbsp; We are seeking a dedicated and enthusiastic Housing Options Assistant to join our Housing Needs Team. The successful candidate will play a crucial role in providing support and assistance to individuals and families seeking housing solutions. This is a fantastic opportunity to make a significant impact on the lives of Charnwood residents by helping to prevent homelessness and ensure access to suitable housing. &nbsp; Housing Options Assistant Key Responsibilities:
<ul>
<li>Provide frontline support and advice to individuals and families experiencing housing difficulties.</li>
<li>Assist in conducting initial assessments to determine housing needs and eligibility for assistance.</li>
<li>Support the Housing Options team in developing and implementing housing plans tailored to the needs of service users.</li>
<li>Help clients understand their housing rights and responsibilities.</li>
<li>Provide administrative support, including data entry, handling correspondence, and managing appointments.</li>
</ul>
Housing Options Assistant Key Skills and Competencies:
<ul>
<li>Strong ability to prioritise tasks, manage time efficiently, and meet deadlines.</li>
<li>Proactive approach to identifying issues and finding practical solutions.</li>
<li>Ability to work collaboratively within a team environment and support colleagues.</li>
<li>Sensitive and compassionate approach to dealing with vulnerable individuals and families.</li>
</ul>
For further information about the role please contact Esther Parkinson, Housing Options Team Leader, email: &nbsp;<a href="mailto:esther.parkinson@charnwood.gov.uk" target="_blank">esther.parkinson@charnwood.gov.uk</a>. &nbsp; What We Offer:&nbsp;
<ul>
<li>Generous Annual Leave: Between 35.5 and 40.5 days (NJC) of leave&nbsp;</li>
</ul>
<ul>
<li>Professional Development: Opportunities for professional development linked to many roles.&nbsp;</li>
</ul>
<ul>
<li>Pension Scheme: Access to the Local Government Pension Scheme.&nbsp;</li>
</ul>
<ul>
<li>Free Parking: Available for all employees.&nbsp;</li>
</ul>
About the Council:&nbsp;&nbsp; &nbsp; Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.&nbsp; &nbsp; We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp; &nbsp; About Charnwood:&nbsp;&nbsp; &nbsp; We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.&nbsp; &nbsp; Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>&nbsp;&nbsp; &nbsp; No Agencies please.&nbsp;

Charnwood Borough Council

Housing Options Assistant M434

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3185/Housing_Solutions_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Solutions_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp; You will be experienced in housing support and inclusion and have an understanding of what is expected of the local authority under the Homelessness Reduction Act.&nbsp;
We are looking for an enthusiastic, self-motivated and organised professional who is looking for a challenging new role in a busy housing office environment. You will play a key role in meeting and improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
Keys area of responsibility will include:
<ul>
<li>Carrying out the Council’s responsibilities to customers who are homeless or threatened with homelessness under its statutory duties</li>
<li>Have an innovative approach to preventing and relieving homelessness</li>
<li>An ability to assess housing need, identify support needs and work with partner agencies to bring about real improvement to people’s lives</li>
<li>Confidence to write detailed and legally sound decision letters in accordance with the relevant legislation</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, numeracy skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills;</li>
<li>Full driving licence and use of a car are essential;</li>
<li>5 GCSE’s (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>

Dartford Borough Council

Housing Solutions Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3065/M582_Repairs_Business_Support_Manager_Job_Profile.pdf" target="_blank">M582_Repairs_Business_Support_Manager_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council is searching for the latest member of the Landlord Services Team. We are looking for a passionate individual who is customer focused, a team player and wants to help improve our local communities in Charnwood.&nbsp;Our ideal candidate will have excellent organisational skills, be computer literate, work well within a team of like-minded individuals .If you enjoy working in a fast-paced environment, have a positive attitude and want to make a real difference to our customers every day, then we would like to hear from you!
The Role
The Repairs Business Support Manager will manage the Business Support and Resident Liaison Teams to support delivery of a high-quality, customer focussed, repairs and investment service.
The role requires the candidate to &nbsp;track, and monitor all repairs, from identification to completion, working with colleagues to optimise service efficiency, productivity, and quality. Develop, implement, and maintain policies, tailored systems and procedures to support the efficient delivery of repairs in a way which meets the needs of customers, regulatory standards, and legislation. Produce and develop performance management frameworks, analyse data and performance, provide insight, and identify service improvements.
You will preferably hold a degree level education or the ability to demonstrate equivalent experience as set out in the person specification.
The benefits of working with us:&nbsp;
<ul>
<li>Agile working for many roles
<ul>
<li>Generous annual leave of between 262.7 hours and 299.7 hoursof leave (depending on grade and length of service) inclusive of bank holidays</li>
</ul>
</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles&nbsp;</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp;
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
For further information, please contact Debbie King Repairs &amp; Voids Service manager email <a href="mailto:Debbie.king@charnwood.gov.uk" target="_blank">Debbie.king@charnwood.gov.uk</a>
No agencies

Repairs Business Support Manager M582

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3063/Principal_Officer_-_Repairs_Job_Profile.pdf" target="_blank">Principal_Officer_-_Repairs_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest member of the Landlord Services Team&nbsp;.We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.&nbsp;Our ideal candidate will have excellent organisational skills, be computer literate and work well within a team of like-minded individuals .If you enjoy working in a fast-paced environment, have a positive attitude and want to make a real difference to our customers every day, then we would like to hear from you! &nbsp; The Role &nbsp; The Principal Officer Repairs will play a lead role in the successful management of the Responsive repairs team. &nbsp; With the ability to successfully work in partnership, you will ensure that our customers’ objectives around high quality, communication, and customer care are met.&nbsp; You will ensure that repairs are delivered in line with agreed budgets, and that key performance indicators are met.&nbsp; &nbsp; The role requires the candidate to demonstrate substantial experience and knowledge of the current legislation of responsive repairs and preferably hold a degree level education or the ability to demonstrate equivalent experience as set out in the person specification and hold a clean driving licence and have access to a vehicle to undertake duties on site. &nbsp; You will also have experience of managing and supervising a team of Repairs Team Leaders and a Mould and Disrepair Co-ordinator . &nbsp; The benefits of working with us:&nbsp;
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 262.7 hours and 299.7 hours of leave (depending on grade and length of service) inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles&nbsp;</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the&nbsp; Armed Forces Covenant's Employer Recognition Gold Award. &nbsp; &nbsp; We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp; &nbsp; About the Council&nbsp;&nbsp; &nbsp; Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp; &nbsp; We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp; &nbsp; Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp; &nbsp; About Charnwood &nbsp; We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp; &nbsp; At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.&nbsp; &nbsp; For further information, please contact Debbie King Repairs &amp; Voids Service manager &nbsp;email <a href="mailto:Debbie.king@charnwood.gov.uk" target="_blank">Debbie.king@charnwood.gov.uk</a> &nbsp; No agencies

Principle Officer - Repairs M493

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3171/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3172/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3173/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3174/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Housing Allocations Manager (Ref: HAM) Salary £41,808.52 pa
This is your opportunity to join a busy and forward-thinking housing service, providing expert advice to customers to help prevent homelessness. The role is responsible for addressing housing needs in the Borough by managing all aspects of the Council’s social housing register. You will be working with partners including housing associations to achieve successful lettings. &nbsp;
As the Council does not hold its own housing stock, this role is key in working closely with housing association partners to make sure social rented homes are let in timely manner, in accordance with protocols, to those most in need. You will be responsible for overseeing the team that assesses and reviews applications, therefore you will need experience in applying housing law, policy and eligibility criteria to individual cases through careful assessment of circumstances and in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group, so the ability to converse at ease with members of the public is essential.&nbsp;
If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, in a housing role. Essentially, you will have worked in a busy and varied customer facing environment, dealing with vulnerable or disadvantaged people. You should be able to demonstrate your commitment to working collaboratively as part of the wider housing team helping local people and families and making a difference to their lives. &nbsp;Training on specific policies and safeguarding protocols will be provided. A full driving licence would be advantageous.
This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 19/09/2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Housing Allocations Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3137/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3138/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3165/Housing_Administrator__Apprenticeship_.docx" target="_blank">Housing_Administrator__Apprenticeship_</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Are you passionate about making a difference in your community? Looking to kick-start a rewarding career in housing? Join us at Woking Borough Council during an exciting time of transformation in our Housing Services!
We’re seeking a self-motivated, organised, and customer-focused individual to join our busy Resident Services Team. This is a fantastic opportunity to gain hands-on experience in tenancy management while working towards a nationally recognised qualification.
What You’ll Be Doing:
You’ll support the team with a wide range of tenancy-related administration, including:
<ul>
<li>New tenant sign-ups</li>
<li>Rent collection and tenancy enforcement</li>
<li>Anti-social behaviour case support</li>
<li>Right to Buy applications</li>
<li>General tenancy management and customer service</li>
<li>Opportunity to learn about all aspects of the Housing Service including Repairs and Maintenance, Housing Complaints and Allocations.</li>
</ul>
You’ll be part of a professional and supportive team committed to delivering high-quality services and building safe, sustainable communities.
Apprenticeship Details:
Eligibility:
<ul>
<li>
<ul>
<li>Aged 16 or over</li>
<li>Not in full-time education</li>
<li>Living in England</li>
</ul>
</li>
</ul>
Training: Delivered remotely through a flexible, blended model including one-to-one sessions, group webinars, online courses, and personal study
Qualification: Level 2 – Housing &amp; Property Management Assistant (12 months plus 3 months end point assessment )
What We’re Looking For:
<ul>
<li>Strong administrative and organisational skills</li>
<li>Excellent communication and customer service abilities</li>
<li>A proactive attitude and willingness to learn</li>
<li>Passionate about communities and making a difference</li>
</ul>
What We Offer:
<ul>
<li>Generous flexi-time scheme (up to 2 flexi days per month)</li>
<li>Local Government Pension Scheme</li>
<li>Discounted health and leisure membership</li>
<li>Ongoing training and development opportunities</li>
<li>A supportive and inclusive working environment</li>
<li>This post is being offered on a fixed term contract for the duration of the qualification, up to 18 months.&nbsp;</li>
</ul>
Want to know more? For an informal chat about the role, contact Gerri Summers, Resident Services Manager: <a href="mailto:gerri.summers@woking.gov.uk" target="_blank">gerri.summers@woking.gov.uk</a>
Closing Date:&nbsp; 7 September 2025 @ 23.:59 Interview Dates: 16 and 17 September 2025

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