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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2600/M-E-Contracts-Manager-JD.pdf" target="_blank">M-E-Contracts-Manager-JD</a></li>
</ul>





Closing date:&nbsp;Sunday 7th&nbsp;December 2025 Interview date:&nbsp;TBC
To apply, please click 'Apply' above or send your CV and covering letter to&nbsp;<a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
The Role:&nbsp;
This an exciting role within Winchester City Council’s housing team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in our Compliance team delivering servicing as our contracts manager working in our Housing Landlord department.&nbsp;
You will be part of the Building Safety Team where we provide the full end to end service of compliance across the big 6, surveying, budgeting, scoping, delivery &amp; assurance. This means we are looking for someone with extensive experience working in housing maintenance compliance delivery. You will have a strong focus on H&amp;S, performance management, customer service, budget responsibilities and management.
What You'll Need To Succeed
It is essential that you have experience of working in Compliance, specifically in social housing/landlord services. You must have an understanding of the latest building legislation and how this relates to the work we do. Being able to demonstrate your knowledge, understanding and experience in the above environment is paramount. The role of Contracts Manager will include:
<ul>
<li>Working with the M&amp;E Compliance Manager to review Compliance servicing, key repair data and surveys.</li>
<li>Create scopes of work considering other teams within WCC, current legislation and family’s requirements.</li>
<li>Manage delivery of works on site with robust performance management, H&amp;S management, customer communications and delivery assurance.</li>
<li>Supporting the Landlord Service in informing and enabling effective communication with all stakeholders including supporting the development and delivery of resident engagement strategies in relation to planned maintenance. &nbsp;&nbsp;</li>
<li>The need to demonstrate sound problem solving and decision making in day to day working practices and show the highest personal standards of integrity and conduct ensuring all Winchester City Council policies and procedures are always adhered to.&nbsp;</li>
<li>Building and maintaining good relationships with colleagues, customers, contractors, contacts and other stakeholders to ensure our customers safety and our reputation as a social landlord.&nbsp;</li>
</ul>
Qualification requirements for the role:&nbsp;
<ul>
<li>NEBOSH or SMSTS is desirable.</li>
<li>Should hold or be prepared to undertake appropriate training/ qualifications in compliance management.</li>
<li>Continuous professional development and up to date knowledge of building works in a social housing environment with membership to bodies such as CIH, APM, RICS, MIFSM etc.&nbsp;</li>
<li>You will be required to complete a DBS check for this role.&nbsp;</li>
<li>This role will require you to drive, so a full clean driving licence and access to a vehicle is required.&nbsp;</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)&nbsp;</li>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
If you feel you meet the requirements above and want to join an exciting team that are transforming the way we deliver and enhancing our service to our families, then apply today!
For an informal discussion about the role, please contact Darren Smith (<a href="mailto:DaSmith@winchester.gov.uk" target="_blank">DaSmith@winchester.gov.uk</a>).

Winchester City Council

Contracts Manager (M&E)

<ul></ul>





Roles That MatterSt Helens Borough Council are looking for an experienced officer with the skills and knowledge to lead on the delivery of statutory homelessness duties and jointly supervise the caseloads of a small team of officers. You will join the busy Housing Options team as a Senior Homelessness Officer.Responding to the issue of homelessness is a key Council priority and statutory duty. With an announcement of long-term funding and a new national homelessness strategy expected shortly, there has never been a more exciting time to join our dedicated and experienced team. The successful applicant will be responsible for providing a homelessness prevention, relief and main duty response and ensuring customers receive a high-quality service. The applicant will be responsible for supervising team members and ensuring procedures are followed and full and accurate records are maintained.The successful applicant will also lead on the response to the more complex homeless cases.Applicants will need to demonstrate that they are able to work as part of a team and establish strong working relationships with internal and external colleagues.You will show a drive and commitment and a willingness to continuous professional development. In return, we offer flexible working from both office and home. For an informal discussion, please contact Donna Birch, Team Manager Housing Options, on 07926076449. If you feel you are the right person for the job, and want to make a difference, we would love to hear from you.Full Job Description &amp; Person Specification Documents are included with this advert.We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.Share this vacancy with friends and family via your socials below!St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.Making a DifferenceWhatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

St Helens Metropolitan Council

Senior Homelessness Officer

<ul></ul>





Roles That Matter St Helens Borough Council are looking for an ambitious, dynamic candidate with relevant experience to lead on the data management and reporting to join the busy Housing Options team as a Homelessness Data Officer.Responding to the issue of homelessness is a key Council priority and statutory duty. With an announcement of long-term funding and a new national homelessness strategy expected shortly, there has never been a more exciting time to join our dedicated and experienced team. The successful applicant will be responsible for maintaining data systems, ensuring accuracy, and producing Government returns, performance data and responding to Freedom of Information requests. The applicant will also provide data to and liaise with senior managers around this vital area of work.Applicants will need to demonstrate that they are able to work as part of a team and establish strong working relationships with internal and external colleagues.You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working from both office and home.This post is fixed term for 2 years. For an informal discussion, please contact Donna Birch, Team Manager Housing Options, on 07926076449.If you feel you are the right person for the job, and want to make a difference, we would love to hear from you.Full Job Description &amp; Person Specification Documents are included with this advert.We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.Share this vacancy with friends and family via your socials below!St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.Making a DifferenceWhatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Homelessness Data Officer - 2 years fixed term

<ul></ul>





We are St Helens Borough CouncilLocated in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.Roles That MatterSt Helens Council are looking for an experienced and enthusiastic Housing Solutions Officer to join this busy service.You will be the first point of contact for clients experiencing accommodation issues and you will be responsible for assessing their needs and deciding on the most appropriate course of action, including assisting people into temporary and permanent accommodation.We are looking for an excellent communicator who has the ability to deal sensitively with customers and the ability to signpost correctly within the team.This post is Fixed Term for two years.Interested to Find Out More?You are welcome to contact us for a chat before applying by emailing us at <a href="mailto:HousingAdviceOptions@sthelens.gov.uk" target="_blank">HousingAdviceOptions@sthelens.gov.uk</a> .Full Job Description &amp; Person Specification Documents are included with this advert.We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.Share this vacancy with friends and family via your socials below!St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Housing Solutions & Advice Officer - Fixed term 2 years

<ul></ul>





Lettings Officer £40,182 - £42,060 per annum About Us Newham is a vibrant inner-city borough with excellent transport. We are proud to be home to one of the youngest and most diverse cultures across the country, Newham is an exciting and challenging borough that is committed to putting people at the heart of everything we do. The Borough boasts iconic landmarks such as, Green Street, the Olympic Park, Excel centre, Westfield Shopping Centre and the University of East London. Newham is changing rapidly, benefiting from significant investment, creating new jobs, homes and opportunities for all.&nbsp; The Mayor of London has provided the Borough with £107 million funding through the&nbsp;‘Building Council Homes for Londoners’&nbsp;programme, supporting the construction of 1,100 new homes by 2022. From this we expect to see an additional 2,500 jobs created over the next decade, injecting £1.5 billion to the local economy. About the Role The purpose of this role is to provide services to housing applicants and tenants. To administer the functions and carry out the responsibilities of the Lettings Agency in accordance with the Council policies, procedure and the appropriate legislation. Post holder’s will be placed in a team responsible for designated duties within the range covered by this post as determined by the Lettings Agency Manager in line with fluctuations I work demands and priorities that may change from time to time. The range of duties could include promotion of alternative housing options; support for vulnerable people; mobility schemes; RSL nominations; allocation of permanent and other housing vacancies; administration of the Housing Register; investigation and verification of applicants details; determination of eligibility within the Council’s allocations policy. To be successful in this role you must have: A good working understanding and awareness of local housing demand and the needs of residents. Knowledge of Housing Acts in relation to Letting of Social Housing. A good understanding of Immigration guidelines in respect of eligibility for social housing. Awareness of welfare benefits and eligibility Minimum of two years’ experience of working in a team within a housing Lettings service environment. Significant experience of at least one of: <ul><li>Managing and maintaining a Housing Register</li> <li>Allocation of Housing including shortlisting and verification</li> <li>Dealing with Members enquiries&nbsp; &amp; Complaints in relation to Lettings matters</li> <li>Providing a Choice based Lettings Service to residents</li> </ul> Ability to communicate clearly, courteously and patiently with members of the public and with colleague Able to use a range of IT systems. Able to make a positive contribution to deliver value for money. For more information regarding the role please click on the link: Please view JD&nbsp;here Closing date 07/12/2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Lettings Officer

<ul></ul>





Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul> <li> Tenancy and estate management&nbsp; </li> <li> Investigating nuisance and anti-social behaviour </li> <li> Resident engagement </li> <li> Delivering excellent customer care&nbsp; </li> </ul> We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers.&nbsp; &nbsp; You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction.&nbsp; You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders.&nbsp; You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:cbiggs@lambeth.gov.uk" target="_blank">cbiggs@lambeth.gov.uk</a> and Samantha Stewart (<a href="mailto:Sstewart@lambeth.gov.uk" target="_blank">Sstewart@lambeth.gov.uk</a>). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Monday 1 December 2025. Shortlisting: 5 December 2025. Interviews: Monday 8 December 2025. Please cleck here to view:&nbsp;Lambeth Staff Benefits&nbsp; You will be required to undertake a Cifas check.&nbsp;Further information about Cifas can be found here&nbsp;Cifas&nbsp; At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere. We actively support applications from Lambeth Care Leavers.

Lambeth Council

Neighbourhood Housing Officer

<ul></ul>





We are St Helens Borough CouncilLocated in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.Roles That MatterSt Helens Council are looking for an experienced and enthusiastic Homelessness Assessment Officer to join this busy service.You will be the first point of contact for clients experiencing accommodation issues and you will be responsible for assessing their needs and deciding on the most appropriate course of action, including assisting people into temporary and permanent accommodation.We are looking for an excellent communicator who has the ability to deal sensitively with customers and the ability to signpost correctly within the team.This role is fixed term until 31 March 2026, extension of contract subject to future funding. Interested to Find Out More?You are welcome to contact us for a chat before applying by emailing us at <a href="mailto:HousingAdviceOptions@sthelens.gov.uk" target="_blank">HousingAdviceOptions@sthelens.gov.uk</a> .Full Job Description &amp; Person Specification Documents are included with this advert.We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.Share this vacancy with friends and family via your socials below!St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Homelessness Assessment Officer- fixed term until 31 March 2026

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2560/Housing_Officer_1985_-_Job_Description_and_Person_Specification.pdf" target="_blank">Housing_Officer_1985_-_Job_Description_and_Person_Specification</a></li>
</ul>

Please apply online via the link provided.



Closing date:&nbsp;Sunday 21 December 2025 Interview date:&nbsp;Wednesday 7 January 2026
Please apply online via Winchester City Council's website.&nbsp;
The Role:
This is an exciting role within Winchester City Council’s Landlord Services team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties.
In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required.
You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve.&nbsp;
What You'll Need to Succeed:
It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations.&nbsp;
The role of the Housing Officer will:
<ul>
<li>Be the point of contact for customers on the patch, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li>
<li>Provide effective management of secure and introductory tenancies for general needs and sheltered units in liaison with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li>
<li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. &nbsp;</li>
<li>Effectively manage requests for tenancy changes such as successions, assignments and joint to soles.</li>
<li>Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Oversee the process from receipt of application, liaising with both the tenants and other landlords, through to the sign up.</li>
<li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li>
<li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li>
<li>Ensure both the Council and tenants fulfil their obligations as set out in the Housing Acts, ASB Crime &amp; Policing Act and the tenancy agreement. &nbsp;</li>
<li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li>
<li>Carry out risk assessments and manage complaints of ASB from inception through to case closure, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li>
<li>Understand working practices of other organisations, for example Premises Closures and Community Protection Notices, and work alongside the ASB Officer in partnership with the Police to gather evidence to take appropriate action in such cases.&nbsp;</li>
<li>To maintain up to date knowledge of current relevant legislation (civil and criminal) and best practice in relation to anti-social behaviour and tenancy breaches. &nbsp;</li>
<li>Carry out interviews and prepare with accuracy notices, statements and other paperwork required for Court hearings, attending Court as necessary and giving evidence in support of possession proceeding when required.&nbsp;</li>
<li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance.&nbsp;</li>
<li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li>
<li>Proactively promote, facilitate and support tenant involvement.</li>
<li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li>
</ul>
Qualification requirements for the role:&nbsp;
<ul>
<li>Professional Diploma in Housing or equivalent through relevant training/experience.</li>
<li>Current full Driving Licence.</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)&nbsp;</li>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day.&nbsp;
For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at&nbsp;<a href="mailto:jelliott@winchester.go.uk" target="_blank">jelliott@winchester.go.uk</a>&nbsp;or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at&nbsp;<a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>.

Housing Officer 1985

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2454/Development_Officer_JD_-_HR_D.docx__1_.pdf" target="_blank">Development_Officer_JD_-_HR_D.docx__1_</a></li>
</ul>

Please apply online via the link provided.



Job Title:&nbsp;Development Officer
Language:&nbsp;UK
Company:
Job Location:
Location:
Region:&nbsp;London
Country:&nbsp;United Kingdom
Organisation:&nbsp;Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number:&nbsp;HCAA02703
Service:&nbsp;Regeneration
DBS Required:&nbsp;No
Organisation Logo:&nbsp;Hackney Council
Salary:&nbsp;per Min Max In
Agreement Type:&nbsp;Permanent / Fixed Term
Work Pattern:&nbsp;Full Time
Contracted Hours:&nbsp;36
Grade:&nbsp;PO3 - PO5
SCP Range:&nbsp;£49,155 - £57,495
Full Time Permanent Position X 1
Fixed Term Contract /Secondment Opportunities X 3&nbsp;
18 Hours Part Time Fixed Term Contract /Secondment Opportunity x 1
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.&nbsp;
We are looking for four full time and one part time Development Officers to join our Housing Regeneration and Delivery team.&nbsp; One role is a permanent full time role, the others are 18 month fixed term contracts. As a Development Officer, you will be part of a team delivering one of the most complex and exciting development and regeneration briefs in the UK.&nbsp;
You will support the delivery of a range of housing regeneration projects – at all stages, from inception to completion. You will be changing people’s lives for the better, ensuring that more families desperately in need have a genuinely affordable place to call home.&nbsp;
You will come to us with a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as an understanding of housing, regeneration and planning issues. Some experience of project management in a housing development, regeneration or construction environment is desirable. You will also have a track record of successfully engaging with colleagues and residents – building positive and productive working relationships.
Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver badly needed new council rented, shared ownership and outright sale homes across Hackney.
The Council’s Housing Regeneration and Delivery&nbsp; teams are leading the delivery of these homes at all stages – starting with setting the briefs for sites, selecting architects and the wider design&nbsp;teams, managing the design process and procuring contractors or developer partners.&nbsp;
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;08 December&nbsp;2025 (22:59)
Interview date:&nbsp;W/C 19 January&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>
#LI-AO1

London Borough of Hackney

Development Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2472/1289_Health_and_Housing_Integration_Officer_Job_Pack.pdf" target="_blank">1289_Health_and_Housing_Integration_Officer_Job_Pack</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2473/Information_Guide_for_Applicants_Oct_22.doc" target="_blank">Information_Guide_for_Applicants_Oct_22</a></li>
</ul>

Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;
Please note, we do not accept CVs submitted without a fully completed online application form.
Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.
Health and Housing Integration Officer
Salary £35,081 - £42,659, Full Time
We are looking for a great communicator and practical problem solver, with experience in health and wellbeing client-facing roles, to join our friendly team and deliver the role of a Health and Housing Co-ordinator. You will be reporting to the Housing Strategy Team Leader, Contract Performance Management and Data Reporting, and you will ensure the best use and efficient management of Step Down / Step Up accommodation, as well as provide reporting and administrative support to the Team Leader with any ad hoc tasks. Your role will include the daily tasks in managing hospital discharge and supported accommodation move-on to ensure the best outcome for our clients.
This is a varied and interesting role, and you must be able to identify and problem-solve issues whilst building and maintaining effective working relationships with multiple professionals across a diverse range of services, as well as internal colleagues.
You will possess good communication skills, and you will be able to work independently and proactively to support the Data and Contract Management, Team Leader and the Strategic Lead, as required.
In return, we can offer excellent conditions of service with a benefits package that includes flexible working hours, pension scheme, free car parking and at least 23 days paid leave (pro rata for part-time staff)
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer-facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirements for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post-holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
Please note that as part of the employment checks, this post will be subject to a basic Disclosure &amp; Barring Service (DBS) check.
For an informal discussion about the post and further information, please contact Gareth Richards on 07850902382
Closing date: 8 December 2025 (Noon)
Interview: w/c 15 December 2025
To apply, please use the ‘apply online’ button below.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted you within 3 weeks of the closing date, then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
Working towards equal opportunities
Strictly No Agencies

Spelthorne Borough Council

Health and Housing Integration Officer

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Chelmsford City Council is looking for an enthusiastic individual to join our Housing Standards Team. The role involves handling housing complaints, licensing and inspection of Houses in Multiple Occupation, which includes the assessment of conditions and property management against minimum legal standards. This is an exciting time to get involved with this area of work with the long-awaited Renters Rights Act being introduced, which will see significant changes in how the private rented sector is regulated.
The successful applicant will develop a detailed understanding of the various financial support associated with tackling cold homes and fuel poverty and become our key officer in helping local residents access relevant funding as well as supporting the day to day enforcement work of the team and undertaking a range of work relating to empty properties in the District.
The post holder will have an excellent eye for detail, a logical problem-solving approach and the ability to provide the highest standards of customer service and strong communication and organisational skills to manage a diverse and demanding workload. Applicants should be willing to learn to help develop a sound knowledge of housing legislation with full support from the team.
A full driving licence is required for this post and the nature of the work means that you will need to undertake some activities outside normal office hours.
Interviews are currently scheduled for the 5th January 2025.
Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.
Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above. &nbsp;
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with the Disclosure and Barring Service process.
To view further details for this role including a job description, please click the link on the attachments section.

Housing Regulatory Officer

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An excellent offer…
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The post&nbsp; We’re looking for passionate, resilient individuals to join our specialist service, helping single people and childless couples facing homelessness. &nbsp;
In this fast-paced and dynamic role, you will:&nbsp; ✅ Assess the circumstances and needs of households facing homelessness&nbsp; ✅ Identify practical and sustainable housing solutions&nbsp; ✅ Work collaboratively with partners to prevent and relieve homelessness&nbsp;
You’ll be based at our office in Harlesden on a rota basis, with the flexibility to work from home on some days.&nbsp; This is a front-line role where you will be expected to work from our offices in Harlesden and Wembley &nbsp;depending on the duties required. You will also be able to work from home on some days during the week.
Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.&nbsp;
The Person:&nbsp;
Compassion, Determination, and Drive&nbsp;
Experience in the homelessness sector isn’t essential—we provide&nbsp;full training.&nbsp;What matters most is your&nbsp;drive, compassion, and ability to learn quickly.&nbsp; If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.&nbsp; What we’re looking for:&nbsp; ✨ A strong interest in homelessness and housing issues&nbsp; ✨ The ability to learn quickly—full training will be provided&nbsp; ✨ A customer-focused mindset with excellent communication skills&nbsp; ✨ Proactive problem-solving and resilience in a fast-moving environment&nbsp; This is more than just a job—it’s an opportunity to change lives, make a difference, and build a meaningful career. &nbsp; Take the first step toward a rewarding future and apply today!&nbsp;
Our Offer to You&nbsp;
In addition to your salary, you will also get to enjoy the following benefits:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.&nbsp;
Application Process&nbsp;
You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people.&nbsp; A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge.&nbsp;

Brent Council

This is Brent

Single Homelessness Prevention and Relief Officer

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<h2>Job introduction</h2>Do you enjoy helping people of all backgrounds? Can you communicate sensitively with a wide range of people? Do you want a job that presents different opportunities and challenges every day?If so, these roles in our friendly Housing Customer Service Team might interest you!As a Housing Service Advisor you will work in a busy and supportive Housing team. You will be among enthusiastic colleagues who are great communicators, supporting people with a range of issues through face to face, email and telephone contact.For an informal discussion about the role please contact one of our team leaders:<a href="mailto:Chris.Czolak@brighton-hove.gov.uk" target="_blank">Chris.Czolak@brighton-hove.gov.uk</a><a href="mailto:Marlene.Wright@brighton-hove.gov.uk" target="_blank">Marlene.Wright@brighton-hove.gov.uk</a><a href="mailto:Kim.Giles@brighton-hove.gov.uk" target="_blank">Kim.Giles@brighton-hove.gov.uk</a> or ask to have a chat with one of them by phone on 01273 293030<h2>About the role</h2>We are seeking committed, resilient and well organised team players to join our friendly Housing Customer Service Team, delivering a professional, exceptional service to council tenants. You will be the first point of contact for tenants and agencies working with them, providing advice, support and signposting on a wide range of issues.You will be great at helping people and working under pressure,&nbsp;sensitively supporting customers from all backgrounds and experiences. You will at times discuss difficult issues with customers and to do so supportively and empathically. The ability to work accurately and to keep good written records is paramount. Ideally you will have previous customer service experience but training in this will be given and continuous professional and personal development is available.This is an exciting time to work in Housing. Upcoming changes in legislation mean that local authorities will be expected to work and engage with their tenants in different ways and there will be opportunity for you to contribute to this.You will be given a comprehensive induction to the role, where you will be fully supported by existing team and taught everything you need to do the role.Currently staff work a minimum of 3 days per week in one of several offices across the city, and the role also allows some home working for the remainder of the week.&nbsp;We are constantly adapting our communication styles, providing wider digital options to make our service more accessible to everybody.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.Working arrangements are subject to Government guidance at the time. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit&nbsp;<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.

Brighton & Hove City Council

Housing Service Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2107/H361_Housing_Systems_Officer_-_Job_Profile.pdf" target="_blank">H361_Housing_Systems_Officer_-_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC!
This post offers an exciting and rewarding opportunity to join our dedicated and knowledgeable team of professionals to continue to provide an excellent Strategic Housing and Support Service.
We are looking to recruit a Part time Housing System Officer to work as part of a team responsible for user support, provision of management reports, system maintenance and testing.
You will have experience in databases, end-user software applications, MS Office applications, an aptitude for analytical project-based tasks, an ability to identify end-user requirements, customer focus and good written and oral skills are all essential
This is an excellent and attractive career opportunity for a person who wishes to work in a team environment with considerable user contact, and to further their development and experience in the management, control, security and day-to-day operations and future development of key software system.
The benefits of working with us:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between&nbsp;35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.
No Agencies or CV's please.&nbsp;

Charnwood Borough Council

Housing Systems Officer H361

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We are seeking a dynamic and experienced Housing Options Manager to lead our dedicated team in preventing and relieving homelessness and finding sustainable housing solutions for those in need. &nbsp;This is a key leadership position where you will:<ul><li>Lead with Impact: Manage, motivate, and develop a high-performing frontline team, fostering a culture of continuous improvement and excellent customer service.</li><li>Drive Performance: Ensure effective performance management and quality assurance frameworks are imbedded across the service to ensure high performance and outcomes that are meeting the Council’s strategic goals.</li><li>Navigate Complexity: Oversee the assessment of statutory housing duties, utilising your expert knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, and related case law to ensure legal compliance and fair decision-making.</li><li>Innovate Solutions: Develop and implement innovative initiatives to reduce homelessness, improve the quality and reduce the cost, and increase access to suitable housing options in a challenging market.</li><li>Build Partnerships: Forge strong, collaborative relationships with internal teams, elected members, and external agencies (statutory and voluntary) to make homelessness prevention a shared responsibility.</li></ul><h2>Additional information</h2>You’re an experienced leader with a strong track record in managing housing services and driving service improvements. You combine excellent leadership, negotiation and influencing skills with the ability to work collaboratively across teams and partners. You have a deep understanding of housing and homelessness legislation, local government structures, and best practice in service delivery. Skilled in performance management, budgeting, and strategic planning, you thrive in challenging environments and can balance multiple priorities effectively. Your approach is inclusive, customer-focused, and committed to equality, diversity, and positive cultural change.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Housing Options Manager

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Sheltered Housing Scheme Coordinator to deliver an enhanced housing management service to tenants living in sheltered accommodation. The successful candidate will be responsible for maintaining the highest standards of service in accordance with regulatory and contractual obligations, as well as internal policies and procedures. This role requires a flexible approach to ensure both individual and communal needs are met, while promoting independence, offering choice, and upholding the privacy and dignity of all residents. About You The successful candidate will have:<ul><li>Knowledge and understanding of Health and Safety requirements of Sheltered Housing schemes.</li><li>Working knowledge of risk assessments and risk management.</li><li>Understanding of equalities issues.</li><li>Ability to organise and prioritise workload and act promptly in urgent situations.</li><li>Literacy and numeracy skills to understand written instructions and complete forms.</li><li>Significant experience in a similar role working with older people.</li><li>Experience of developing risk assessments.</li><li>Experience of working on own initiative with minimum supervision.</li><li>Ability to communicate and liaise effectively with colleagues, Tenants &amp; their carers, other Council Departments and external agencies.</li><li>Excellent time management skills, enabling effective use of time with a minimum of supervision.</li><li>Awareness of safeguarding, lone working and customer care issues and a commitment to providing high quality services in a way that meets customer needs.</li><li>Ability to visit Sheltered Housing schemes across the borough</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=14769&amp;hashed=2011466680" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Sheltered Housing Scheme Coordinator

The Housing and Environment directorate is in a period of major change, addressing some of the biggest challenges the council faces: responding to the homelessness crisis, investing in our stock of council housing, improving how we work as a landlord, making sure the private-rented sector treats tenants fairly and delivering sustainable transport solutions. We have cross-cutting programmes to digitally transform our housing services and to develop our workforce. To effectively monitor and manage these major changes as well as our business-as-usual, we require high quality performance data, delivered within a robust performance management framework, that tracks delivery, and provides insight to drive continuous improvement.To help us meet these challenges, we are recruiting an experienced Performance Manager who will report into the Head of Strategy, Performance and Improvement as a core part of our team. We have the basics in place: regular reporting through a clearly articulated governance structure, a directorate-level performance framework, and a developing three lines of defence model, and are seeking a talented individual to develop and drive our performance function.You will be an experienced and innovative performance professional, with technical skills, who has made an effective contribution to the performance management of a large organisation, can communicate effectively, and build confidence and respect with all stakeholders. You will be passionate about making Ealing a better place, be able to see and appreciate things from the perspective of our residents’ and be able to take our performance function to the next level and make things happen.For an informal discussion about this role, please contact James Smith, Head of Strategy, Performance and Improvement at <a href="mailto:smithja@ealing.gov.uk" target="_blank">smithja@ealing.gov.uk</a>It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we are looking forward to hearing from you.We have tried to make this website as accessible as possible. You can use the accessibility widget on the right-hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.Please note all applications will be determined on merit.TO APPLY FOR THIS ROLE, PLEASE RETURN TO THE <a href="https://jobs.ealing.gov.uk/ealing-council-filter/" target="_blank">EALING COUNCIL VACANCY</a> SEARCH PAGE AND CLICK ON ‘APPLY ONLINE’ IN THE RELEVANT JOB SUMMARY BOX.Interviews will take place week commencing 5 January 2026<a href="https://www.ealing.gov.uk/download/downloads/id/21207/rp.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

Performance Manager

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We are seeking a dynamic and experienced Housing Options Manager to lead our dedicated team in preventing and relieving homelessness and finding sustainable housing solutions for those in need. &nbsp;This is a key leadership position where you will:<ul><li>Lead with Impact: Manage, motivate, and develop a high-performing frontline team, fostering a culture of continuous improvement and excellent customer service.</li><li>Drive Performance: Ensure effective performance management and quality assurance frameworks are imbedded across the service to ensure high performance and outcomes that are meeting the Council’s strategic goals.</li><li>Navigate Complexity: Oversee the assessment of statutory housing duties, utilising your expert knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, and related case law to ensure legal compliance and fair decision-making.</li><li>Innovate Solutions: Develop and implement innovative initiatives to reduce homelessness, improve the quality and reduce the cost, and increase access to suitable housing options in a challenging market.</li><li>Build Partnerships: Forge strong, collaborative relationships with internal teams, elected members, and external agencies (statutory and voluntary) to make homelessness prevention a shared responsibility.</li></ul>Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? In this role, you will lead, manage, and develop the Housing Options service, ensuring the Council remains high-performing, compliant, and effective in meeting statutory housing and homelessness duties. You will drive key initiatives that support the wider housing and homelessness agenda.Whilst having knowledge of housing and homelessness legislation, policies and case law is advantageous, we are ideally looking for strong leadership skills in order to make sure we deliver a strong and high performing culture, focusing on clearly defined values, open communication, and prioritising employee well-being.With this in mind, we welcome applications from across the Council as well as within the service.About you You’re an experienced leader with a strong track record in managing housing services and driving service improvements. You combine excellent leadership, negotiation and influencing skills with the ability to work collaboratively across teams and partners. You have a deep understanding of housing and homelessness legislation, local government structures, and best practice in service delivery. Skilled in performance management, budgeting, and strategic planning, you thrive in challenging environments and can balance multiple priorities effectively. Your approach is inclusive, customer-focused, and committed to equality, diversity, and positive cultural change.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2279/Estate_Steward_Job_Description.pdf" target="_blank">Estate_Steward_Job_Description</a></li>
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The Role
An exciting opportunity has arisen for an individual to join the Repairs and Maintenance Service of Council Housing as an Estate Steward/Labourer. The successful candidate will undertake general tasks within the Council Housing stock (typically empty dwellings/voids) and the surrounding external areas. You will be required to undertake a range of tasks within void and occupied properties providing a cleaning, decorating and gardening service.
You must be able to work on your own initiative with minimum supervision and meet our high standards for quality completed works and high customer satisfaction.&nbsp; With experience of the Health and Safety at Work Act, you will ensure safe working practises are always adhered to.&nbsp;
The role will involve undertaking both internal and external works that will be carried out in a range of weather conditions. You will at times be working within empty properties and returning them to the Council Lettable Standard. You will be also required to work throughout the district when required and must be flexible in your approach to meet the demands of the service.
This post is permanent. The working hours for this post are 25.5 hours per week working Monday to Wednesday, 7:30am to 4.30pm. You will be based at White Lund Depot, Morecambe.&nbsp;
A full current UK driving licence is essential, as the post holder will be required to move between properties and travel to different locations as required.
To drive a Council provided vehicle you will be required to sign up to the authorised external DVLA driving licence validation organisation that we use to manage and monitor our employees driving licence data.
You may be required to undertake Standby duties to cover out of hours work. &nbsp;
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC

Lancaster City Council

Estate Steward

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2288/Final_Leasehold_Income_Officer_2024.docx.pdf" target="_blank">Final_Leasehold_Income_Officer_2024.docx</a></li>
</ul>

Please apply online via the link provided.










Job Title:&nbsp;Leasehold Income Officer
Language:&nbsp;UK
Company:
Job Location:
Location:
Region:&nbsp;London
Country:&nbsp;United Kingdom
Organisation:&nbsp;Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number:&nbsp;HCAA02693
Service:&nbsp;Homeownership
DBS Required:&nbsp;No
Organisation Logo:&nbsp;Hackney Council
Salary:&nbsp;per Min Max In
Agreement Type:&nbsp;Fixed Term / Secondment
Work Pattern:&nbsp;Full Time
Contracted Hours:&nbsp;36
Grade:&nbsp;SO2
SCP Range:&nbsp;£42,912 - £44,235
Join Our Team as a Leasehold Income Officer!
12 Months Fixed Term Contract / Secondment Opportunity
Are you ready to make a meaningful impact in the community? The London Borough of Hackney is seeking a dedicated Leasehold Income Officer to join our Leasehold Income Team. In this role, you will play a crucial part in the effective recovery of service charges and other invoiced sums, including major works, shared ownership, ground rent, and reserve funds.
Your primary responsibility will be to ensure the timely collection of owed sums and reduce arrears while maximising income for the Council. You’ll assess each case to determine the best course of action, whether that’s pursuing legal routes or facilitating settlements. Your goal will be to provide high-quality housing management services that meet the needs of our customers.
Key duties include liaising with legal services, solicitors, and financial institutions to resolve complex queries, preparing documentation for legal actions, and maintaining accurate records on electronic databases. You will also respond to income collection inquiries promptly, ensuring clear and sensitive communication with customers regarding their accounts.
We are looking for candidates who have experience in debt recovery within a housing environment, as well as a strong understanding of relevant legislation. You should possess excellent customer service skills and the ability to manage your workload efficiently, working to tight deadlines.
As a Leasehold Income Officer, you will have the opportunity to attend resident meetings, provide advice on payment options, and identify support for vulnerable residents. Your contributions will help promote a culture of customer care and continuous improvement within Hackney Council.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;04 December&nbsp;2025 (22:59)
Interview date:&nbsp;W/C 15 December&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs.
If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>







Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>
&nbsp;

Leasehold Income Officer

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Are you motivated by delivering excellent customer service, a varied workload and an opportunity to grow?
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
Are you motivated by delivering excellent customer service, a varied workload and an opportunity to grow?
If you are, we would like to hear from you as we’re looking for a customer-focused individual with energy, experience and a strong sense of purpose to join our Home Ownership team.
As a Leasehold Consultation Officer you will be responsible for managing and delivering a well rounded service to our leaseholders and freeholders who pay service charges.
Please refer to the Job Description for more information.
The key requirements of the role are:
<ul>
<li>Manage a patch of homeowner accounts and to provide high quality service to customers.</li>
<li>Issue clear and compliant S20 notices.</li>
<li>To accurately calculate and produce service charge and major works invoice in accordance with the legislation and local procedures and policies</li>
<li>Building relationships and resolving disputes.</li>
<li>Ensuring that the leasehold accounts are managed in accordance with the terms of the leases, transfer documents, housing legislations and policies related to the role.</li>
</ul>
The Person
You will have previous experience working in a social housing environment with excellent customer care skills, both face to face, over the phone and in writing.
You will be able to demonstrate detailed knowledge of the relevant legislation specifically around statutory consultation and able to use it to support and advice our customers.
You will be adaptable to deal with changing priorities and pressures and you’ll have excellent time management skills to ensure that multiple deadlines are always met.
You will be IT literate and utilise IT applications including the use of MS Word and Excel packages (essential).

Leasehold Consultation Officer

Medway Council Landlord Services owns and manages around 3000 homes in the Medway area. We aim to provide excellent services to tenants.We are a high performing customer focussed service. Our performance is excellent when compared with other similar housing organisations.We are currently recruiting for a Tenancy Management Assistant on a permanent contract to work within the busy Tenancy Team. We are looking for an experienced, dynamic, and highly motivated person with housing management experience to join our Tenancy Team and help us continue to provide excellent services to our customers. Main duties include: <ul><li>Manage the Council’s garage stock. This includes managing the waiting list, the allocation, lettings of garage tenancies and inspections of garages.</li><li>Manage the Mutual Exchange process from the application stage to arranging the sign-up for the Tenancy Management Officer.</li><li>To receive and respond to telephone calls on the Tenant Services duty phone line and to lead on monitoring the generic team inbox and to answer general enquiries or to signpost emails to the correct sections within the Council.</li><li>To provide an admin support to the Tenancy Management Team including bulk emails, mail-outs, and bulk text message campaigns.</li><li>To manage the Tenancy Team’s void process responsibilities daily to ensure that all information is current and correct and to assist the Tenancy Management Officer, to ensure all vacant properties are tenanted as quickly as possible to minimise void rent loss. This will include the preparation of the sign-up documents, updating the Housing Management System following the sign-up and the uploading of CORE forms.</li><li>To monitor and maintain the gas no access list and provide administrative tasks for the preparation of letters and paperwork for court.</li><li>To assist the Tenancy Management Officer in the completion of Estate Inspection paperwork and any follow-up correspondence.</li><li>To maintain good record keeping on the Housing Management system and to ensure that the Team’s scanning is kept up to date.</li></ul>You must be able to demonstrate<ul><li>Experience of working in a social housing management environment, ideally within a local authority environment.</li><li>Great customer service skills</li><li>A basic knowledge of tenancy management law and good practise</li><li>A current driving license and daily access to a vehicle.</li><li>A commitment to teamwork, and to providing excellent customer services</li><li>Able to prioritise and manage your own workload and meet competing deadlines.</li></ul>We are seeking a Tenancy Management Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. If you would like to have an informal discussion before applying, please call Sarah Thompson on 01634 333344 or by emailing <a href="mailto:sarah.thompson@medway.gov.uk" target="_blank">sarah.thompson@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Tenancy Management Assistant

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThis is a role with real scale, complexity and opportunity. You will lead housing management services for over 19,000 homes, including council tenancies, leasehold properties and &nbsp;and supported housing. With a team of over 250 staff and a budget of £15m, you’ll be responsible for delivering high-quality, resident-focused services that reflect our values and meet the needs of diverse communities.What’s the role?As a key member of the directorate management team you’ll lead on resident engagement, complaints, and service improvement, playing a key role in preparing the service for inspection under the new Consumer Standards and the lifting of the regulatory notice issued in March 2024. &nbsp;You will need to be able to work across the whole housing system, engendering a collaborative approach and seeing the interdependencies between services. You’ll also oversee the transition of 1,800 PFI properties ahead of contract expiry in 2027, acting as Senior Responsible Officer for this major change programme.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forYou’ll bring deep housing systems expertise, a track record of leading change, and a commitment to resident voice and service quality. You’ll be a visible, collaborative leader who empowers others and builds trust across the organisation. You’ll also be comfortable working in a political environment, advising elected members and representing the council externally.LocationThe job is primarily based in Laurence House, Catford, London,SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Do Not apply for this role via this websiteTo apply visit <a href="https://www.gatenbysanderson.com/job/GSe126290/Director-of-Housing-Strategy/" target="_blank">https://www.gatenbysanderson.com/job/GSe126290/Director-of-Housing-Strategy/</a>For further details, please contact our retained partners at GatenbySanderson, Frazer Thouard <a>(frazer.thouard@gatenbysanderson.com</a>&nbsp;) or Rachel Salvia <a>(rachel.salvia@gatenbysanderson.com</a>).<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/DirectorofHSJDPS" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£113,334 - £119,346 per annum (DIR3)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram</a>&nbsp;





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London Borough of Lewisham

Director of Housing Resident Engagement and Services

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2250/Job_Description_Voids_Empty_Homes_Manager.pdf" target="_blank">Job_Description_Voids_Empty_Homes_Manager</a></li>
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The Role 
An opportunity has arisen for the role of Voids/Empty Homes Manager within the Repairs and Maintenance Service (RMS) based at the White Lund Depot, Morecambe.
Following a restructure of the repairs and maintenance service this exciting role will support our improvement journey to provide our tenants, leaseholders and stakeholders with a 1st class repairs and maintenance service. &nbsp;&nbsp;
We are seeking a suitably qualified and competent person who thrives on working in a challenging, and performance driven culture. You must enjoy working collaboratively with colleagues within RMS, Council Housing Neighbourhood Service, Choice Based Lettings team and our Property, Asset &amp; Compliance team. &nbsp;&nbsp;&nbsp;&nbsp;
The successful candidate will be responsible for delivering a high performing voids repair service to Council Housing stock and acquired or temporary housing units. This will include operational management of various trade and support team members, risk management/health &amp; safety and overall performance management (team members and service specific KPIs).
You will have overall responsibility for undertaking a range of functions relating to the voids process including pre/post inspections ensuring all refurbished properties comply with the Lettable Standard, free from any hazards under the HHSRS including damp &amp; mould. You will be responsible for ensuring all targets relating to the void process are adhered to and as a member of the Voids Steering Group have an input into developing strategies to improve process/performance.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
In addition, you will be working collaboratively with other RMS managers to ensure resources are available to deal with various workloads relating to voids, supported moves, mutual exchanges and stock acquisitions. You will also be working with our tenant groups/representatives and being used to scrutiny to improve overall service delivery.
In addition to the above you will play a supporting role in the transition of the current service delivery model as it moves from being less responsive to a more planned approach to undertaking repair works.&nbsp;
To undertake this role successfully it is essential that you have customer 1st skills and the drive to deliver a high performing repairs and maintenance service.&nbsp; 
The successful candidate must be able to evidence the requirements detailed in the person specification.
Your normal working hours will be 37 per week, and flexi-time working applies to this role. You may also be required to support our response to emergency repair requests by being “on-call” for the Out of Hours emergency repair service..
Excellent benefits include:
A Local Government Pension Scheme (the Council makes a 15.5% contribution). Discounted gym membership and discount on days out, activities and retail.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.&nbsp;
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
To apply online and for further details please visit <a href="http://www.lancaster.gov.uk/jobs" target="_blank">www.lancaster.gov.uk/jobs</a>. Alternatively please call 01524 582077.

Voids/Empty Homes Manager

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Housing ApprenticeFixed Term Contract for 19 months£10 per hour,37 hours per weekThe Housing Apprentice will play a key role in the support of the Private Sector Housing Team primarily within Wychavon and Malvern Hills Districts, as well as supporting the wider Housing Team, including the Housing Options and Strategy Teams. This apprenticeship role includes studying towards a Level 4 Regulatory Compliance Officer apprenticeship qualification.The post holder will be expected to:<ul><li>Respond to customer enquiries via telephone, mail and electronically</li><li>Progress cases, from application to final outcomes, alongside the collection of any additional required information from a range of sources</li><li>Keep excellent records of customer contacts and outcomes while ensuring that information is recorded and shared within GDPR rules</li><li>Support colleagues in the housing team with administrative work, updating case notes and creating case files for Officers.</li><li>To help with the production of information available to the public such as leaflets, website information and social media posts.</li><li>As you move through your training qualification, you will be able to progress risk assessments, undertake investigations, write reports and undertake enforcement action. </li></ul>What we can offerOur staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan(attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:<ul><li>Excellent pension scheme with employer contributions</li><li>Generous annual leave entitlement with options to purchase additional annual leave</li><li>Committed training programme and development opportunities</li><li>Onsite nursery with 20% staff discount</li><li>Discounted Gym and swim membership</li><li>Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services</li><li>Cycle to Work scheme</li><li>Employee Discounts with a range of companies including EE and the Kaarp discount scheme.</li></ul>We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.To discuss the post or for further information, please contact:Kate Stevenson Pugh, Senior Private Sector Housing Officer on 01386 565415 or Rachael Tooth, Principal Housing Officer on 01386 565511.Please note:WychavonDistrict Council does not currently offer sponsorship for candidates without the Right to Work in the UK.Closing date: Sunday 7 December 2025Interview date: Monday 15 December 2025 (and Tuesday 16 December 2025 if required)Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

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