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Are you enthusiastic, customer-focused, technically knowledgeable, with good communication skills and do you enjoy delivering high quality services to improve the condition of housing for our residents?We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work within a supportive team on a wide range of housing cases, from disrepair and HMO licensing to harassment and illegal eviction.What will you be doing?<ul><li>Responding to service requests and giving appropriate advice.</li><li>Carrying out a range of inspections and investigations and encouraging landlords to remedy defects.</li><li>Taking appropriate enforcement action where necessary.</li><li>Bringing HMO’s up to standard and actively seeking out unlicensed HMOs.</li></ul>About youAs an ideal candidate, you will have:<ul><li>A relevant qualification or experience with property and a working knowledge of the legislation and regulations relating to housing standards.</li><li>The ability to deal with challenging situations using tact and discretion</li><li>Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines</li><li>Excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul>How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Jane O'Brien, Residential Team Manager - Environmental Health on 01992 531494.Closing date: Monday 13th October at 9am. Interviews will be held during the week commencing 20th OctoberSo, if you’re looking to make a difference in East Hertfordshire as a Technical Officer in the Environmental Health Team, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





<ul></ul>

East Hertfordshire District Council

Technical Officer - Residential

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5716/Housing_Advice_Officer_JD.doc" target="_blank">Housing_Advice_Officer_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
Our Housing Options and Solutions team plays a vital frontline role, providing practical support, expert advice, and life-changing interventions to help people stay in their homes or find new ones.
Working as a Housing Advice Officer, you’ll be part of a highly motivated team supporting individuals and families across the District who are facing housing difficulties or homelessness. Your work will have a direct impact on improving lives and preventing crises before they happen.
Everything you need to know:
This is a dynamic and rewarding opportunity for a customer-focused housing professional. Based at our Sevenoaks office, you’ll support vulnerable residents, work closely with landlords and partners, and ensure legal duties are met under the Homelessness Reduction Act 2017 and Housing Act 1996.
You’ll be appointed at Band D (£35,162– £38,009) with benefits including a generous local government pension, flexible working arrangements (including hybrid working), and access to a range of health and wellbeing support.
What you will be doing:
<ul>
<li>Providing advice and assistance to customers at risk of homelessness or facing eviction.</li>
<li>Carrying out assessments, creating Personal Housing Plans, and supporting people to achieve long term housing solutions.</li>
<li>Working closely with private landlords and tenants through our Sevenoaks Landlords Hub, helping to secure and maintain quality private rented housing.</li>
<li>Placing individuals and families in emergency and temporary accommodation where needed.</li>
<li>Liaising with internal teams (eg Council Tax, Housing Standards, Benefits) and external partners (e.g. housing associations, voluntary services) to ensure joined-up support.</li>
<li>Handling complex enquiries with empathy and professionalism, both in person and over the phone.</li>
<li>Participating in our out-of-hours service on a rota basis (with a salary supplement).</li>
</ul>
What you will bring to the role:
<ul>
<li>Knowledge of housing legislation, especially the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996.</li>
<li>Experience working in a housing or homelessness prevention setting.</li>
<li>Excellent communication and negotiation skills.</li>
<li>A calm and organised approach to managing sensitive and complex situations.</li>
<li>Strong IT and record-keeping skills.</li>
<li>A full UK driving licence and access to your own vehicle.</li>
<li>A positive, flexible and team-focused attitude.</li>
</ul>
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Want to find out more?
For&nbsp;an&nbsp;informal&nbsp;discussion&nbsp;about&nbsp;this&nbsp;role,&nbsp;please&nbsp;contact&nbsp;Rebecca&nbsp;Smith, Housing Advice Team Leader, on 01732 227000 or <a href="mailto:rebecca.smith@sevenoaks.gov.uk" target="_blank">rebecca.smith@sevenoaks.gov.uk</a>.
Closing date:&nbsp; &nbsp;12th October 2025
Interview date: W/C 20th October 2025

Housing Advice Officer

<ul></ul>





An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post
We’re looking for passionate, resilient individuals to join our Initial Assessment Team, helping single people facing homelessness.&nbsp;&nbsp;
In this fast-paced and dynamic role, you will:&nbsp;
<ul>
<li>Be the first point of contact for households facing homelessness, assessing their circumstances and needs</li>
<li>Provide practical advice and sustainable housing solutions&nbsp;</li>
<li>Work collaboratively with partners to prevent and relieve homelessness&nbsp;</li>
</ul>
This is a front-line role where you will be expected to work primarily from our Turning Point office located in Harlesden, however you may be required at other locations.
Knowledge and experience of working in the homelessness sector is desirable but not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.&nbsp;
The Person
What matters most is your&nbsp;drive, compassion, and ability to learn quickly.&nbsp;
If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.&nbsp;
What we’re looking for:&nbsp;
<ul>
<li>A strong interest in homelessness and housing issues&nbsp;</li>
<li>The ability to learn quickly—full training will be provided&nbsp;</li>
<li>A customer-focused mindset with excellent communication skills&nbsp;</li>
<li>Proactive problem-solving and resilience in a fast-moving environment&nbsp;</li>
<li>A collaborative team player who works well with others to achieve shared goals</li>
</ul>
Join us in making a difference—supporting people experiencing homelessness and shaping a career with purpose.
Take the first step toward a rewarding future and apply today!&nbsp;

Brent Council

This is Brent

Initial Assessment Officer

Are you looking for an exciting new challenge? In a role where you’ll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you!We’re recruiting for a new member of our Sheltered Housing team.About the role:This role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will:<ul><li>Be a key part of a friendly and supportive team.</li><li>Be flexible, enabling you to manage your own workload.</li></ul><ul><li>Manage the older persons housing schemes, ensuring a safe, comfortable and supportive environment in line with Housing Related Support (HRS) guidelines and the Council’s own policies.</li><li>Provide support and advocate for tenants, encouraging community engagement while enabling residents’ safety, independence and wellbeing.</li></ul>Who we’re looking for:We’d love to hear from you if you:<ul><li>Are educated to GCSE level or equivalent.</li><li>Have previous experience of working in sheltered housing or in a similar role of working with older or vulnerable people.</li><li>Are IT proficient in ‘Word’ and Outlook SharePoint.</li><li>Have knowledge of Health and Safety and Risk Assessment procedures.</li><li>Have knowledge and understanding of Safeguarding Vulnerable Adults procedures. </li><li>Have a certificate in Supported Housing or similar equivalent qualification (desirable).</li><li>Have an NVQ in Health in Social Care (desirable).</li><li>Have First Aid in the Workplace or equivalent (desirable).</li></ul>What we offerWhen you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park helping the workplace to be productive and enjoyable.We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some free on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, hybrid working (requiring presence in the office for around two days a week), flexitime, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide.Diversity statementAt Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.How to apply:Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, please get in contact.If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Melanie Davis, <a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a> Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc<ul></ul>

Tandridge District Council

Sheltered Scheme Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5419/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.pdf" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You’ll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative. With a 10% MRP, your actual salary will range from £56,643 to £60,045
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
*Previous applicants should not apply*
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 31st October 2025
Interview date: 19th November 2025

Housing Policy and Enforcement Manager

<ul></ul>





Tenancy Support Officer (Temporary Accommodation)(RP0131)Starting salary £34,431pa with potential progression to £37,464pa on achieving designated skills and experience12 months fixed term contract37 hours per week (hybrid working)Are you someone who enjoys assisting others? Are you able to find solutions for people? If so, this could be the ideal job for you!We are looking for a dedicated and empathetic individual to join our Temporary Accommodation Team.Working as part of a busy Housing Needs Team, across several locations, you will be helping families and vulnerable people whilst they reside in the Council’s temporary accommodation. You will have the knowledge, flexibility and skills to deal with people from different backgrounds and situations.As part of the Temporary Accommodation team, you will assist residents with maintaining their rent payments, making claims for welfare benefits and ensuring income maximisation.Safeguarding vulnerable people is at the heart of the service we provide, and you will be expected to have a sound understanding of safeguarding principals.You will have strong technical and working knowledge of welfare benefits and in particular the processes and entitlements to housing benefit. Part of the role will involve referring to and liaising with partner organisations and to actively participate in statutory and multi-agency case meetings such as professional’s meetings and child protection conference as required.Our customers come from all backgrounds with different life experiences. When they approach us, they are often going through the most stressful time in their life. You will assist them in areas they are struggling and need support with.This team changes lives, and you can be part of that!Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Please note that we do not provide sponsorship for employment in the UK. Closing date for applications is 5 October 2025Remote assessments to be held on 9 October2025Interviews will be held on 14 October 2025 Keywords: Welwyn Hatfield, temporary accommodation, housing needs, welfare, benefits, safeguarding, support, Hertfordshire

Welwyn Hatfield Borough Council

Tenancy Support Officer (Temporary Accommodation) (RP0131)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5019/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5020/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5023/Updated_Housing_Repairs_Surveyor_JD_240325.docx" target="_blank">Updated_Housing_Repairs_Surveyor_JD_240325</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5024/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We have a new opportunity for a Repairs Surveyor to join our Housing Asset Team. As a Repairs Surveyor you will carry out surveys, property and disrepair inspections and oversea the delivery of sub-contracted repairs to ensure repairs are highlighted and completed in accordance with Woking Borough Councils standards and timeframes.
Reporting to our Housing Repairs Manager you will carry out surveys to properties within the Woking region including Damp and Mould inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Woking properties to ensure that high quality works are delivered within budget, on time safely and to a high standard whilst achieving and maintaining customer satisfaction KPI’s while ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
The successful candidate will be customer focused, and have great customer service skills and the ability to work autonomously to improve our property standards. An experienced and highly knowledgeable repairs surveyor.
A full driver's licence and access to your own vehicle is essential for this role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date: 30 September 2025 - 23:55pm
Interview dates: TBC

Housing Repairs Surveyor

<ul></ul>

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
Strategy, Quality and Assurance Manager

£50,998 - £55,224 inclusive annual salary + up to 19.7 percent employer pension contribution
Permanent, Full-time 37 hours per week
Flexible working options including hybrid working arrangement
Job Ref: P2409
About the role
This role will support the housing department deliver the corporate vision and strategic priorities of the council by providing a framework to ensure business improvement and customer focused services. These services must also align with all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022.
The role will help drive a positive performance culture with a tenant centred approach. &nbsp;&nbsp;The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting role and will champion the tenants’ voice through the development of tenant influence and embedding of resident scrutiny of service delivery.
About you
You will hold a professional housing qualification or have relevant experience in the housing sector.&nbsp; A high level of professionalism, excellent communication and analytical skills are essential for this role. You must also be confident and have experience in delivering high quality tenancy or customer service-related services to customers along with expert knowledge of the role of the Social Housing Regulator and what it means for the Council.&nbsp; Experience of leading teams through change, having a focus on continuous improvement and effective performance management are highly desirable for this role.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas.&nbsp;Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is <a href="https://www.enjoystalbans.com/" target="_blank">a great place to live and work</a>.
In addition to working within a great team and a comprehensive salary you will have access to:
<ul>
<li>30.5 days basic annual leave (increasing with service) + bank holidays.</li>
</ul>
Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
<ul>
<li>Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions</li>
<li>Flexible working options</li>
<li>Staff Parking Permit</li>
<li>Reimbursement of professional fees</li>
<li>Comprehensive development and training</li>
<li>Discounted membership at selected local sports and fitness centres</li>
<li>Access to discounts and benefits via online platform</li>
</ul>
Additional Information
<ul>
<li>
Disability Confident: We are proud to be a&nbsp;<a href="https://jobs.hertfordshire.gov.uk/about-us/disability-confident-employer.aspx" target="_blank">Disability Confident employer</a>and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.</li>
<li>
Disclosure Checks: This post is subject to a Basic Disclosure Check.</li>
<li>
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/573013/english_language_requirement_public_sector_workers_code_of_practice_2016.pdf" target="_blank">Further information about the legal requirement can be found here.</a>
</li>
</ul>
For an informal discussion, please contact Lydia Bradbury, Tenancy Services Manager on <a href="mailto:l.bradbury@stalbans.gov.uk" target="_blank">l.bradbury@stalbans.gov.uk</a>
To apply &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
<ul>
<li>Please select the apply button on the vacancy and follow the steps below:</li>
<li>Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.&nbsp;</li>
</ul>
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants.&nbsp;The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.&nbsp;
For full details and to learn more about the council visit &nbsp;our website and <a href="mailto:Jobs%20and%20Careers" target="_blank">Jobs and Careers</a> or email <a href="mailto:recruitment@stalbans.gov.uk" target="_blank">recruitment@stalbans.gov.uk</a> or telephone (01727) 819251 stating your details and post reference number.
Closing date for applications: 5th October 2025
Interviews are scheduled for w/c: 13th October 2025
NOTE:&nbsp; Interviews are conducted throughout the application process.&nbsp; We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

Strategy, Quality and Assurance Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4553/Job_description_-_Housing_Fraud_Officer_-_Sep_2025.pdf" target="_blank">Job_description_-_Housing_Fraud_Officer_-_Sep_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4554/Employee_profile_-_Housing_Fraud_Officer.pdf" target="_blank">Employee_profile_-_Housing_Fraud_Officer</a></li>
</ul>

Please visit our website for more information and to complete our online application form&nbsp;



Working hours:&nbsp;37.5 per week (banking 30 minutes per week to be used towards the shut down between Christmas and the New Year)
Are you a motivated and experienced Housing professional looking for an opportunity to work proactively in a friendly, efficient and effective customer focused environment?
This is an exciting and challenging opportunity to work&nbsp;in an environment that encourages initiative and an innovative approach to deal effectively with any misuse of council properties and protect our resources.
We are looking for the post holder to be an experienced officer used to working in local government, working as part of the Housing Management Team to proactively carry out fraud investigations and pursue all aspects of social housing fraud, including audit and inspections of council owned properties, unlawful sub-lettings, ineligible succession claims, non-occupation or non-use of Council property as principle home; fraudulent right to buy applications, mutual exchanges for payment and fraudulent housing applications.
The post holder will require extensive experience of housing management work, including experience of carrying out housing fraud investigations with knowledge of housing law and legislation relating to tenancies and housing fraud and be able to work in conjunction with other councils, registered social providers or the local police force to prevent Housing Fraud.
We require an experienced officer who will maintain a high standard of investigations, using their initiative to lawfully gather evidence; draft concise reports to their line Manager on each investigated case and prepare case files for potential legal proceedings. They will be expected to visit residential properties, gather witness statements, which will sometimes be outside of the normal office hours, as well as attend Court to give evidence as and when required.
The post holder will be responsible for ensuring service standards are achieved, have good communication skills, be able to communicate with a wide range of people, have the ability to prioritise tasks against competing demands and deadlines, be able to deal with sensitive issues in a confidential manner and display a calm and confident persona in difficult situations.
The post holder will be required to hold a full driving licence and have access to a car as well as having a clean DBS check.
For an informal discussion about this role, please contact Wayne Mitchell, Area Housing Manager on 01279 446340
Our policies support our employees by enabling a positive work/life balance. Employees will attend their contractual place of work at least 4 days each week (pro rata for part-time).&nbsp;The Council offers many excellent employee benefits which include pension scheme, generous annual leave entitlement, health and wellbeing initiatives, and development opportunities.
Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community.&nbsp; People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile.

Housing Fraud Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4194/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4195/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4332/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4333/Estates_Officer_JD.docx" target="_blank">Estates_Officer_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Are you passionate about creating safe, clean, and welcoming communities? Do you thrive on solving problems, working with people, and making a visible difference in residents’ lives? If so, we want to hear from you!
Woking Borough Council is seeking a proactive and customer-focused Estates Officer to help us deliver outstanding estate management across our housing stock. This is a fantastic opportunity to play a key role in maintaining and improving communal areas, ensuring compliance with health and safety standards, and working collaboratively with residents, contractors, and internal teams.
What You’ll Be Doing
<ul>
<li>Conducting regular estate inspections to tackle issues like fly-tipping, vandalism, and repairs.</li>
<li>Managing cleaning and grounds maintenance contracts to ensure high standards.</li>
<li>Supporting communal facilities such as bin stores and parking spaces.</li>
<li>Ensuring fire safety and health &amp; safety compliance in communal areas.</li>
<li>Collaborating with Housing Officers and ASB Officers to address anti-social behaviour.</li>
<li>Promoting resident engagement through walkabouts, meetings, and events.</li>
<li>Maintaining accurate records and contributing to service improvement initiatives.</li>
</ul>
&nbsp;What We’re Looking For
<ul>
<li>Experience in housing, estate management, or a related field.</li>
<li>Strong understanding of health and safety and fire safety in communal areas.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage a varied workload.</li>
<li>IT literacy and experience with housing or asset management systems.</li>
<li>A proactive, solution-focused approach to problem-solving.</li>
<li>Full UK driving licence and access to a vehicle.</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a team that genuinely cares about the community.</li>
<li>Work in a dynamic environment where your ideas and contributions matter.</li>
<li>Enjoy flexible working arrangements and opportunities for professional development.</li>
<li>Make a real impact on the lives of residents across Woking.</li>
</ul>
Additional Info
<ul>
<li>This role requires a Basic DBS check.</li>
<li>Occasional evening or weekend work may be required.</li>
<li>Politically restricted post: No
</li>
</ul>
Ready to Apply?
If you're ready to take on a rewarding role that makes a difference every day, we’d love to hear from you. Apply now and help us shape the future of housing services in Woking!
Closing Date: 5 October 23.55 pm
Interview Dates:&nbsp; 15 &amp; 16 October 2025

Estates Officer (Housing)

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
The Tenant Satisfaction Improvement Team plays a vital role in ensuring landlord customer complaints are resolved promptly and in accordance with the statutory obligations set out in the Housing Ombudsman’s Complaints Handling Code.
As a member of this team, you will be responsible for supporting residents throughout the complaints journey, with a particular focus on investigating Stage 2 landlord complaints and Housing Ombudsman enquiries. These cases may relate to Asset Management &amp; Repairs and Housing Management Services.
Key Objectives:
<ol>
<li>Timely Investigations Ensure all allocated Stage 2 complaints and Ombudsman cases are thoroughly investigated and responded to within statutory timeframes.</li>
</ol>
2.Case Coordination Lead and coordinate case management meetings throughout the complaint lifecycle, ensuring all aspects of the complaint are addressed comprehensively.
3.Resident Engagement Maintain regular and empathetic communication with residents via telephone, written correspondence, and in-person meetings throughout the complaint process.
<ol>
<li>Action Tracking Monitor and track actions arising from complaints, ensuring timely completion by relevant services. Escalate unresolved actions as necessary.</li>
</ol>
5.Service Improvement Identify and report lessons learned and service gaps to the Tenancy Satisfaction Improvement Manager to inform continuous improvement.
In addition to casework, you will build strong working relationships with internal and external stakeholders, deliver training and guidance to colleagues, and contribute to a resident-focused service that drives meaningful change in the community.
About The Team You’ll Be Working In
The Tenant Satisfaction Improvement Team is committed to delivering a high-quality complaints service that supports residents and drives continuous improvement across Housing Management and Asset Management &amp; Repairs.
The team’s core aims include:
1.Comprehensive Coordination Managing 100% of Stage 2 complaints and Housing Ombudsman enquiries across Housing Management and Asset Management &amp; Repairs, ensuring timely collection of investigatory information and delivery of high-quality responses within statutory deadlines.
2.Ombudsman Compliance Monitoring all Housing Ombudsman Orders, Recommendations, and remedial actions, and ensuring timely confirmation of compliance is submitted to the Ombudsman.
3.Action Plan Oversight Maintaining and regularly updating the Complaints Action Plan to reflect outcomes and learning from resolved cases.
4.Service Improvement Tracking Collaborating with Service Leads to monitor progress on service improvement actions arising from complaints, ensuring accountability and follow-through.
This is a dynamic and collaborative team that plays a key role in shaping a responsive and resident-focused housing service.
About You
To be considered for this role you will:
<ul>
<li>Have significant experience dealing with a range of complex complaints, with the ability to identify and implement suitable resolutions.</li>
<li>Have a deep understanding of statutory requirements and relevant legislation, including the Housing Ombudsman’s Complaints Handling Code.</li>
<li>Be an excellent communicator, both written and verbal, with the ability to present detailed reports to senior management, recommending strategic improvements.</li>
<li>Possess strong organisational skills and a proactive approach to problem-solving are key, along with the ability to work under pressure and meet tight deadlines.</li>
</ul>
Strong organisational skills are critical, which will enable you to prioritise tasks effectively, meet deadlines, and handle high-pressure situations. You will also be able to demonstrate high levels of attention to detail, and the ability to handle sensitive information with confidentiality.
Essential for the Role
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact Michael Tighe, Tenant Satisfaction Improvement Manager, to arrange an informal discussion.
Email: <a href="mailto:Michael.Tighe@Hounslow.gov.uk" target="_blank">Michael.Tighe@Hounslow.gov.uk</a>
Interviews for this job will be held during week commencing 6th October 2025.
Closing date – 30th September 2025

London Borough of Hounslow

Tenant Satisfaction Improvement Officer X 2

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 21/10/2025 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20(1846)%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory standard DBS check;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Damp & Mould Surveyor

Job Description “If you have previously applied for this position in the last 6 months, please do not apply again as we already have your application on file”. Organisation: London Borough of Waltham Forest Salary: PO6 £54,267 &nbsp;to £57,402&nbsp; Contract Type: Permanent, Full time Working hours per week: 36 Hours Application Deadline: 31/10/2025 Proposed Interview Date(s): To be confirmed &nbsp; About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Lead_Developer_PO6_1789.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a> About the role:&nbsp; London Borough of Waltham Forest is looking for a Lead Developer who has passion for improving digital systems and processes. Over the last two years, our Housing Service digital transformation programme has brought in a number of exciting new developments that are enhancing the way our teams work and how residents access our services. &nbsp; As our Lead Developer, you will be a manager in a small team with a significant impact in shaping the future of digital housing services. As part of the Housing Systems Team, you’ll work across a range of departments and services, collaborating with colleagues and partners to design and deliver efficient solutions. Your work will directly influence how we serve our residents, improving both internal processes and customer experience. This is a unique opportunity to see the results of your work making a difference in the real world, as you take ownership of complex projects that deliver meaningful, lasting impact. This role requires advanced knowledge of housing management systems such as NEC Housing, NEC Document Management system, MRI Jigsaw along with strong skills in SQL. You’ll be responsible for translating complex business processes into technical deliverables, managing multiple projects and guiding teams to deliver high quality services that support housing operations and tenant experience improvements. You’ll work within a policy and regulatory framework, applying best practices in system development while exercising professional judgement on sensitive data and stakeholder needs (internal and external). The role involves planning and coordinating your own work and that of others, offering specialist advice and developing solutions to monitor and improve performance across high profile statutory services. You’ll be expected to manage competing prioritise, provide accurate project estimates and ensure quality assurance through testing and validation of system development. This position requires excellent communication and interpersonal skills, with the ability to explain technical concepts in non-technical language and influence a wide range of stakeholders. You’ll be accountable for the secure use of sensitive data, resources and expected to use creativity and initiative to solve complex issues in a dynamic and sometimes unpredictable environment. Your ability to work independently, think strategically, and deliver results under pressure will be key to your success in this role.&nbsp; Key Responsibilities:&nbsp; <ul> <li>Lead on design, development and implementation of changes to the housing management and related systems.</li> <li>Develop new processes, procedures and modules in the housing management systems ensuring they are well documented.</li> <li>Lead on critical annual tasks such as Rents Year End, Service Charges Estimates and Actuals, as well as annual system upgrades.</li> <li>Have a working knowledge of different housing services that are &nbsp;provided by a local authority.&nbsp;</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>Hold a degree or equivalent or vocational qualification in relevant subject or area.</li> <li>Have expert knowledge and experience of housing management systems including but not limited to NEC Housing, NEC document management and MRI Jigsaw.</li> <li>Experience of using database structure query language (SQL).</li> <li>An excellent understanding of API development, documentation and best practices.&nbsp;</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Moynul Hoque at <a href="mailto:Moynul.Hoque@walthamforest.gov.uk" target="_blank">Moynul.Hoque@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

Lead Developer

Job Description Organisation: London Borough of Waltham Forest Salary: £ 52,194 - £ 55,323 (PO5) Contract Type:&nbsp;Full-time, Permanent. Working hours per week:&nbsp;36 Working style:&nbsp;Hybrid – Working 3-4 days on-site, 1 day work from home. Application Deadline:&nbsp;21/10/202 Reference: 1461 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role:&nbsp; We are currently hiring for two Disrepair Surveyors to join our thriving Housing service. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/Role%20Profile%20-%20%20Disrepair%20Surveyor%20PO5.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a>&nbsp; Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> </ul> Knowledge, Skills and Experience <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. &nbsp;For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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39 Housing Jobs in London, UK