Initial Assessment Officer

An exciting opportunity…

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.

The Post

We’re looking for passionate, resilient individuals to join our Initial Assessment Team, helping single people facing homelessness.

In this fast-paced and dynamic role, you will:

• Be the first point of contact for households facing homelessness, assessing their circumstances and needs
• Provide practical advice and sustainable housing solutions
• Work collaboratively with partners to prevent and relieve homelessness

This is a front-line role where you will be expected to work primarily from our Turning Point office located in Harlesden, however you may be required at other locations.

Knowledge and experience of working in the homelessness sector is desirable but not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.

The Person

What matters most is your drive, compassion, and ability to learn quickly.

If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.

What we’re looking for:

• A strong interest in homelessness and housing issues
• The ability to learn quickly—full training will be provided
• A customer-focused mindset with excellent communication skills
• Proactive problem-solving and resilience in a fast-moving environment
• A collaborative team player who works well with others to achieve shared goals

Join us in making a difference—supporting people experiencing homelessness and shaping a career with purpose.

Take the first step toward a rewarding future and apply today!