32 Customer Service Jobs in United Kingdom

Job Title: Registration Support Officer
Salary: £26403 - £28142 per annum
37 Hours per Week Monday to Friday
Location: The Hive, Worcester
Team: Worcestershire Registration Service
Fixed Term Contract (Maternity Cover)

Please ensure that you inform your current manager that you are applying for this role

The Role:

Do you want to be part of a special service, one that touches people at the most important times in their lives? Then this post may be just what you are looking for.

The Registration service is more than births, deaths and marriages. Our Service includes work for the Home Office; Ministry of Justice, liaising with Health Services, Funeral Directors, legal providers, the clergy and so much more…

We have a rare opportunity to offer this post to work within our Support Team based at The Register Office at The Hive in Worcester. It is a busy and often demanding role that covers a varied range of duties, from telephony work, providing information and advice to the public to Reception cover and support for the Superintendent Registrar and Registrars. We can guarantee no two days are the same! We make no apologies for providing excellence. Our standards are high. We deliver a service to the community, often at the most vulnerable times in their lives, so the need for integrity and professionalism is paramount. We need to be able to deliver the right service at the right time in people's lives, so a flexible approach to work is essential. Being part of our Service is demanding, rewarding and unique. Are you the person we are looking for? Bring your skills and qualities to our team and we will provide full training in all the technical aspects of the role. What skills are we looking for? Our person specification provides all the details, but our main focus is how you would look after our community.

Have a look at our website to see what we do www.worcestershire.gov.uk and follow the link to Birth, Death, Marriage and Citizenship. Do you think you could work as part of our team? If you do, then we would love to hear from you

For further information please contact: Debbie Clifford-Smith 01905-843294

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

• Worcestershire County Council - Why work for us?

Some of these offers include:

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.
  

Application Closing Date: 4th August 2026
Anticipated Interview Date: 20th August 2026