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We are currently seeking a skilled and experienced Gas Quality Assurance &amp; Technical Officer to support the delivery of our domestic gas servicing, repair, and heating replacement programmes across the Council’s housing stock. 
This is an exciting opportunity for someone with strong technical knowledge, excellent communication skills and a passion for maintaining the highest safety and quality standards in residential gas works. 
Key Responsibilities: 
 
 - Provide technical oversight and assurance across gas installations and heating systems 
 - Carry out detailed audits and inspections on completed gas works 
 - Draft and review technical specifications to ensure compliance with regulations and Council standards 
 - Liaise effectively and courteously with contractors, tenants, and internal teams 
 
What We're Looking For: 
 
 - Excellent communication skills – As a regular and intrinsic part of the role involves speaking to members of the public, you must be able to converse at ease and provide clear, accurate advice in spoken English. Being polite and courteous is essential. 
 - Education – Minimum GCSEs (or international equivalent) including Maths and English (Grade C/4 or above). 
 - Technical Qualifications – 
 
 - CCN1 – Core Domestic Gas Safety 
 - CENWAT – Central Heating and Hot Water 
 - CKR1 – Cookers 
 - HTR1 – Gas Fires 
 
 - Experience – Minimum of three years’ experience in a similar role within social housing or residential environments, conducting gas inspections or quality assurance checks. 
 - Technical Knowledge – 
 
 - Understanding of boiler and heating system specifications, including ground source heat pumps 
 - Knowledge of Gas Safety (Installation &amp; Use) Regulations and associated British Standards 
 
 - Specification Skills – Ability to draft and review technical specifications relevant to gas installations 
 
Contact Details - 
If you would like to know more about the role, please contact Kevin Wilmot on 07773 113051 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Gas Quality Inspector

<ul></ul>





<h2>Job introduction</h2>
Brighton and Hove City Council are recruiting for experienced and enthusiastic tradespeople to join our Housing Repairs and Maintenance Team
Do you want to support the residents of the city with their housing repairs? Do you want to focus on your trade and not sourcing materials, writing quotes or chasing customers for payment? Do you have a full clean drivers licence? Do you have a City and Guilds or NVQ level 2 or equivalent in a relevant trade?
If so, we’d welcome your application to work within our busy Housing Repairs and Maintenance Service.
For an informal discussion, please contact Kay Atherton, Project Manager at <a href="mailto:kay.atherton@brighton-hove.gov.uk" target="_blank">kay.atherton@brighton-hove.gov.uk</a>
<h2>About the role</h2>You will carry out high-standard multi trade repairs and refurbishment activities for our residents’ homes, delivering high customer service and meeting all safety, quality and cost control standards.You will mainly be working in occupied properties within the Brighton and Hove area either on your own or in a small team. The key tasks will be:<ul>
<li>Tracing and repairing leaks.</li>
<li>Carrying out repairs to plumbing installations such as bath, sinks, basins and WCs.</li>
<li>Carrying out repairs to doors and windows (wooden and UPVc) .</li>
<li>Repairs and maintenance of wall and floor finishes such as patch plastering, tiling, storm boarding and sheet flooring (not floor coverings).</li>
<li>Carrying out repairs/maintenance and partial replacements to kitchens.</li>
<li>Maintenance and replacement of ironmongery.</li>
<li>Emergency response to make properties safe/secure and gaining entry.</li>
<li>Making good to finishes including caulk/sealant, paint, stain, varnish and other finishes.</li>
</ul>Our residents come from a variety of backgrounds and some are vulnerable so you will need to be comfortable interacting with a wide range of people.Our team members say they enjoy working in Housing Repairs because “Every day is completely different, we really get a chance to help people from the local community and it feels great to have made a difference at the end of the day”.In return for your skills and hard work, we offer:<ul>
<li>A defined working week of 37 hours per week plus 5.5 hours of contracted overtime (Monday – Friday 08.00 – 17.00)</li>
<li>The opportunity to take on additional call out shifts if you want to</li>
<li>A full induction with job shadowing&nbsp;and on-going development</li>
<li>Your own allocated fleet vehicle for work use</li>
<li>Paid annual leave</li>
<li>Pension scheme</li>
</ul>Please read our&nbsp;<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is term-time only. For part time applicants, where your working week is less than the council’s basic 37 hour week, contracted overtime rated pay will not form part of your working hours. This is because overtime rated pay is payable for hours worked in excess of the council’s basic 37 hour week. Your starting salary will be pro rata based on the basic annual salary elements of pay between £32,061 &amp; £33,699.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Multi Skilled Operative

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2774/FIG_Welcome_Guide_V1.3.pdf" target="_blank">FIG_Welcome_Guide_V1.3</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2779/Estates_Engineer__Mechanical__L1__Grade_F__.pdf" target="_blank">Estates_Engineer__Mechanical__L1__Grade_F__</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2780/Estates_Engineer__Mechanical__level_2__Grade_E1_.pdf" target="_blank">Estates_Engineer__Mechanical__level_2__Grade_E1_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2781/Estates_Engineer__Mechanical__level_3__Grade_D2_.pdf" target="_blank">Estates_Engineer__Mechanical__level_3__Grade_D2_</a></li>
</ul>

If you are already based in the Falkland Islands, you may choose to submit your application in person at Cable Cottage, Stanley, Falkland Islands. FIQQ 1ZZ.
All overseas candidates should complete our online application form, providing as much detail as possible about your relevant employment history, education , skills and experience to allow us to assess your suitability for the role.

<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0737/FIG-Application_Form.docx" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0737/FIG-Appl…</a>

The FIG Health &amp; Social Services Directorate are looking for an Estates Engineer Mechanical to join the Engineering Team to undertake maintenance, repairs and testing of building services plant and medical support systems, including oil fired boilers, circulation pumps, hot and cold-water services, internal drainage lines, decontamination equipment and minor electrical related tasks. The Engineering Section is an integral part of the Directorate which is spread over two sites at different locations in the Island’s capital, Stanley. The service follows UK practices and standards.
The Role
The King Edward Memorial Hospital, although on a small scale, would be considered as an acute hospital in the UK, to which our standards are based. Tussac House is a new purpose built extra care facility offering social care to persons over the age of 18 with health and cognitive impairments. The mechanical maintenance services required cover a broad spectrum of disciplines and the role includes maintaining a wide range of systems and equipment across the full suite of Estates Engineering.
The Person
You should hold an HNC/D in a mechanical biased relevant discipline or a minimum of 5 years relevant work experience in a role of similar seniority/level/complexity following completion of recognised and registered apprenticeship or recognised equivalent.
Core Requirements
<ul>
<li>Experience must include working to various HTM standards in a Healthcare setting</li>
<li>Able to effectively diagnose and solve challenging mechanical/engineering issues covering the spectrum of hospital engineering.</li>
<li>Able to participate in the ‘on call’ service which covers hospital out of hour’s plant/equipment emergencies, and required to support aero-medical evacuation services.</li>
<li>Ability to work well within, and lead, a small team</li>
<li>Able to fluently navigate mechanical and electrical control drawings, including hydraulics and pneumatics as well as water systems</li>
</ul>
The Package
<ul>
<li>Fixed Term Contract, up to 4 years.</li>
</ul>
<ul>
<li>
Salary – This is a dual graded role commencing from £28,982 - £33,332 per annum within Grade E1 (competent engineer - depending on qualifications and experience) rising to £35,672. Or from £35,774 - £41,168 per annum within Grade D2 (senior engineer - depending on qualifications and experience) rising to £47,167.</li>
</ul>
<ul>
<li>Eligibility for a 25% Gratuity (taxable).</li>
<li>
41 days paid leave, 30 days paid annual leave plus 11 government and public holidays.</li>
<li>
Relocation Allowance, to help with moving costs.</li>
<li>
Flights Package, for you and any recognised dependents residing with you at post both at the beginning and end of contract, along with additional annual return flights contingent for the duration of the contract.</li>
<li>
Government Housing, for rent and a starter pack to help you settle in.</li>
<li>A stimulating and supportive setting to work in and an unique and beautiful setting to live in.</li>
</ul>
For more information on the KEMH and the opportunities available due to the uniqueness of the roles within the service please view the recruitment video at <a href="https://youtu.be/MBqyXBasSVc" target="_blank">https://youtu.be/MBqyXBasSVc</a>
How to Apply
Interested candidates can download the job description and view further information from our online vacancy page.&nbsp;
For further information regarding the position please contact Ian Barnes Deputy - Engineering Manager by emailing <a href="mailto:ibarnes@kemh.gov.fk" target="_blank">ibarnes@kemh.gov.fk</a> or by calling (+500) 28077.
To apply, please complete our online application form from our vacancy page <a href="http://www.jobs.gov.fk/" target="_blank">www.jobs.gov.fk</a>, by clicking on 'Apply Now' and completing the form.&nbsp;
Timetable for Recruitment and Selection Process
Stage:
Date
Closing Date for Applications
19th Sept 25
Shortlisting week commencing
22nd Sept
Interviews week commencing
22nd or 29th Sept
Falkland Islands Government (FIG)
The Falkland Islands is a British Overseas Territory, with full internal self-government.
As the largest employer in the Falkland Islands, we offer many unique and fulfilling job opportunities, across the full spectrum of public services. Our responsibilities include those typically managed by central government – taxation, legislation and policy, as well as those usually managed on a local level such as town planning, health and social services, and education. FIG also provides services specific to the needs of the Falkland Islands, such as fisheries research, power generation and the Government Air Service, FIGAS.
For more information about working for Falkland Islands Government, take a look at our recruitment microsite: <a href="http://www.jobs.gov.fk/" target="_blank">www.jobs.gov.fk</a>
The Falkland Islands
Set in the South Atlantic Ocean, around 400 miles east of South America and 8000 miles south-west of the UK, the Falkland Islands are a small, thriving community with a British way of life, benefiting from good local services, a varied social calendar and an absence of traffic jams!
The Falkland Islands’ stunning natural environment provides an unspoiled landscape and amazing wildlife to observe and explore, including penguins, whales and dolphins, all seen from the shore.
For those with a sense of adventure, it provides opportunities which are hard to match anywhere else in the world.

Estates Engineer (Mechanical)

<ul></ul>





£32,061 - £34,433 per annum
This post attracts an essential car user allowance subject to eligibility
Full time 37 hours, Mon - Fri
We are looking for an experienced individual to join our Housing Management Team. As a Housing Officer, you will manage a local patch of properties. This involves dealing with all aspects of tenancy and estate management, providing advice support to sustain tenancies and taking enforcement action when necessary.
The role involves mainly working out on the district, visiting customers in their own home, establishing good relationships, as well as the preparation of legal documentation and attendance at Court.
You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.
The ideal candidate will have:&nbsp;&nbsp;
<ol>
<li>Experience of working in social housing (Council/Housing Association/Registered Social Housing)</li>
<li>Up-to-date knowledge of housing practice and current social housing issues.</li>
<li>Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).</li>
<li>The ability to remain calm under pressure and to manage challenging situations.</li>
<li>Experience of working within a team and proactively work towards joint targets.</li>
<li>Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.</li>
</ol>
The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension.
To apply, please submit a CV and a supporting statement (maximum 3 pages).
You must clearly demonstrate in your statement, how you meet the 6 requirements above.
Applications without a supporting statement will not be accepted.
Previous applicants need not apply.
Closing date: &nbsp;31 August 2025 Interviews: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;17 September 2025

Housing Officer

<ul></ul>





Directorate of Resources&nbsp;&nbsp;
The post sits within the Health, Safety &amp; Risk Management Team within the Directorate of Resources.&nbsp;&nbsp;&nbsp;
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.&nbsp;
We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.&nbsp;
About the role&nbsp;
The post has a diverse responsibility which includes:&nbsp;
<ul>
<li>
Being the lead competent person within the Council providing corporate advice and support on emergency planning, business continuity and public safety.&nbsp;&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Developing Emergency Plans for Reading Borough Council, including those statutory requirements imposed by the Civil Contingencies Act 2004.&nbsp;
</li>
</ul>
<ul>
<li>
Being the lead tactical advisor for the Council’s response to emergencies, and reporting to senior managers and elected members, making recommendations for the Council’s response.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Working with the Local Resilience Forum and other Berkshire Unitary Authority Emergency Planning Officers including planning and participating in the joint response with the emergency services and other organisations during major incidents.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Supporting the building of community resilience amongst partner organisations in the Thames Valley.&nbsp;
</li>
</ul>
<ul>
<li>
Providing support and advice to Council teams to ensure that they are able to continue to deliver critical services during major incidents.&nbsp;
</li>
</ul>
<ul>
<li>
Coordinating and delivering training to the on-call emergency response team to ensure that they are competent.&nbsp;
</li>
</ul>
About you&nbsp;
This post will suit an experienced emergency planner who is able to demonstrate leadership skills during major incidents. You will be able to interpret complex situations and provide practical solutions to a diverse audience.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:&nbsp;
Work Together as one team- work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do&nbsp;
Drive Efficiency- show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential&nbsp;
Be Ambitious- be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way&nbsp;
Make a Difference to Reading- maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed&nbsp;
Our offer&nbsp;
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.&nbsp;
A competitive salary alongside a range of benefits including:&nbsp;
<ul>
<li>
Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave&nbsp;
</li>
</ul>
<ul>
<li>
A wide range of flexible working opportunities &nbsp;
</li>
</ul>
<ul>
<li>
Modern working environment at the Civic Offices in the heart of Reading&nbsp;
</li>
</ul>
<ul>
<li>
<a href="http://www.berkshirepensions.org.uk/" target="_blank">Local Government Pension Scheme</a>(LGPS)&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Life Assurance - three times your annual salary (for members of the LGPS)&nbsp;
</li>
</ul>
<ul>
<li>
On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted&nbsp;
</li>
</ul>
<ul>
<li>
Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work&nbsp;
</li>
</ul>
<ul>
<li>
Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.  The monthly fee includes insurance, servicing and road tax&nbsp;
</li>
</ul>
For more information on this position please contact Robin Pringle. Health, Safety &amp; Risk Management Lead. Email: <a href="mailto:robin.pringle@reading.gov.uk" target="_blank">robin.pringle@reading.gov.uk</a>&nbsp;&nbsp;&nbsp;&nbsp;
Closing Date: Sunday 7thSeptember 2025&nbsp;
Interview Date: To be confirmed&nbsp;
Interview Type: To be confirmed&nbsp;
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.&nbsp;

Reading Borough Council

Emergency Planning and Business Continuity Lead

<ul></ul>





Our Human Resources Service supports the implementation of the Council’s One Coventry Plan and leads on the implementation of our People Plan. Our vision is to be a diverse, innovative and inspiring place to work that enables our people to be themselves whilst performing at the highest levels to support the citizens of Coventry. Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? <ul>
<li>You will be given training on the system, legislative requirements and terms and conditions that are needed to provide the services, leading to qualifications in Payroll or Pensions.</li>
<li>Initially working alongside experienced staff, you will on a day-to-day basis carry out a range of task that include statutory and non-statutory deductions, employment contract changes, starters and leavers and manual calculations for both payroll and pensions</li>
<li>We work on a flexible basis and currently combine both home/office working with a requirement to undertake 2 office days per week.</li>
<li>
You will also undertake a Level 3 Payroll Administrator Apprenticeship. For further information on the apprenticeship visit&nbsp;<a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/payroll-administrator-v1-1" target="_blank">https://www.instituteforapprenticeships.org/apprenticeship-standards/payroll-administrator-v1-1</a>
</li>
</ul>All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. &nbsp;Who are we looking for? <ul>
<li>We&nbsp;are looking for an individual who has excellent numeracy skills with an interest in payroll &amp; pensions. Accuracy &amp; attention to detail is paramount.</li>
<li>You should be able to work at a fast pace and be flexible to meet numerous monthly deadlines.</li>
<li>Quality is at the heart of everything we do, and you should be passionate about providing excellent customer service.</li>
<li>
If you need help or support to complete your application, please visit our&nbsp;<a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a>&nbsp;to see how we can assist you.
</li>
<li>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'</li>
</ul>Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.&nbsp;Interview date: Week Commencing 5th October 2025.About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Payroll & Pensions Trainee

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2790/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2791/TFS_Support_Worker_JD__003___002_.docx_2025__003_.docx" target="_blank">TFS_Support_Worker_JD__003___002_.docx_2025__003_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;
Sefton is a diverse and exciting Local Authority that is on a journey of aspiration and ambition as it works towards delivering it’s exciting Sefton 2030 Vision. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected borough. There really is no better time to join Sefton; with a new DCS in post and increased service manager capacity, support, and oversight we are determined to make improvements to benefit our children and families. We are also working in partnership with Leeds City Council to embed Sefton Stronger Together (Leeds Family Valued Approach) and the recent Sefton Social Work Academy.

The role
We are looking for Targeted Family Support Worker to join our new Targeted Family Support Team across Sefton.&nbsp; You will be working at pace and ensuring child focused practice. You will have a positive outlook and a solution focused approach to demand and be a team player. We have a supportive culture and excellent relationships with our multi-agency partners which will enhance your experience with us. This is an exciting time to come and work in Sefton; there is a real buzz in Children’s Services and Targeted Family Support Team.
What we require from you:
<ul>
<li>Demonstrate experience of working with children and their families from a wide range of backgrounds, including families in crisis.</li>
<li>Qualification equivalent (Level 3) related to job role e.g Childhood studies, Early Years, Health &amp; Social Care, Youth Work</li>
<li>Good interpersonal skills.</li>
<li>Ability to work independently, use initiative and be self-motivated.</li>
<li>Ability to chair and facilitate meetings involving families, children and young people.</li>
<li>Ability to work in an organised way and to timescales.</li>
<li>Ability to establish a good working relationship with referrer and communicate with all family members, including children and young people, enabling them to take an active part in the process.</li>
<li>Ability to manage conflict and encourage adults to make plans in the best interests of children.</li>
<li>Ability to negotiate and mediate in a wide range of situations.</li>
<li>Ability to inform family, manager and relevant professionals eg MASH, Children Social Care of any new risks to children.</li>
<li>Ability to communicate effectively both verbally and in writing.</li>
<li>Ability to work creatively and flexibly, solution focussed and reflective.</li>
<li>Active listening skills.</li>
<li>Ability to take a neutral role.</li>
<li>Ability to develop positive relationships with staff from all agencies.</li>
<li>Good level of computer literacy</li>
<li>Flexibility to work outside normal working hours to fit in with the needs of families.</li>
<li>Knowledge and understanding of the benefits of direct work with children, young people and families.</li>
<li>Knowledge of child protection practice and childcare legislation.</li>
<li>Knowledge and understanding of the role of other agencies / professionals who work with children and families.</li>
<li>Knowledge of the impact of poverty, oppression, and discrimination on families.</li>
<li>To carry out all duties having regard to an employee’s responsibility under the Council’s Health &amp; Safety Policies.</li>
<li>Willingness to travel across a wide geographical area in a timely and flexible manner at various times of the day.</li>
<li>Willingness to work flexible hours including some evenings and weekends to meet the needs of families.</li>
</ul>
Our offer to you:
If you join our Targeted Family Support Team, you can expect to receive the following:
<ul>
<li>A warm Sefton welcome.</li>
<li>A comprehensive induction programme.</li>
<li>Support from colleagues, Team Manager and Service Manager</li>
<li>Good quality, regular, reflective supervision</li>
<li>A manageable workload</li>
<li>A wide variety of career progression routes bespoke to individual training and development needs as identified in annual PDRs</li>
<li>Excellent training and development opportunities including a wide-ranging offer from our in-house workforce training and development unit as well as access to a number of external accredited opportunities.</li>
<li>Partnership with Research in Practice, providing access to online webinars, podcasts and materials linked to the latest research and policy updates to support your CPD and inform evidence-based reports.</li>
<li>27 days annual leave rising to 32 days with 5 years continual service and 8 bank holidays.</li>
<li>Enhanced sick pay scheme, maternity/adoption leave pay and maternity support leave.</li>
<li>Opportunities for agile/flexible working &nbsp;</li>
<li>Access to free eye tests and where appropriate, contribution towards spectacles</li>
<li>Occupational Health Service available to advise on work related health issues.</li>
<li>Commitment to supporting staff’s emotional and mental health with access to a free and confidential employee counselling service.</li>
<li>Discounted gym membership with all Active Sefton gyms</li>
<li>Cycle to work scheme</li>
<li>Salary sacrifice schemes including childcare vouchers</li>
<li>Access to local benefits and discounts on products and services</li>
<li>Relocation package as appropriate</li>
</ul>
So, now you’ve heard all about us, we would love to hear about you! Please contact Targeted Family Support Manager, Sharon Nelson, Margie Doran, or Michelle Gillespie on <a href="mailto:Margaret.doran@sefton.gov.uk" target="_blank">Margaret.doran@sefton.gov.uk</a>, <a href="mailto:Michelle.joyce-gilespie@sefton.gov.uk" target="_blank">Michelle.joyce-gilespie@sefton.gov.uk</a>,&nbsp;<a href="mailto:Sharon.nelson@sefton.gov.uk" target="_blank">Sharon.nelson@sefton.gov.uk</a> for further information or to arrange an informal chat. We look forward to receiving your application.
Provisional Interview Date - 2nd &amp; 3rd October 2025

Sefton Metropolitan Borough Council

Targeted Family Support Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2787/Private_Sector_Housing_Officer_-_Candidate_Pack.pdf" target="_blank">Private_Sector_Housing_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Private Sector Housing Officer (1x Permanent / 1x 12 Months Fixed Term)
Dartford Housing Services really values the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a feeling of accomplishment. The Council is seeking two Private Sector Housing Officers. The Private Sector Housing Team plays a lead role in improving housing standards in the borough’s significant private rented sector. Whether you are building on previous housing experience or bringing strong transferable skills to a new challenge, this role offers the chance to make a real positive impact.
The postholder will work effectively as part of the team to deliver an excellent private sector housing service and will have experience in areas including housing disrepair, HHSRS (residential property) inspections, caravan site licensing, HMOs (including licensing), and enforcement of legislation. The right candidate will have a good knowledge of building construction, detailed knowledge of the relevant legislation, enforcement experience and be able to manage their own caseload. You should also be enthusiastic, organised and a team player who is looking for a challenging new role. You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing team in Kent.
This is a generic post, and your duties may include both proactive and reactive work including some or all of the following;
<ul>
<li>Investigation of complaints regarding housing disrepair, including relating to damp and mould, in line with council policies and procedures, using the HHSRS and where necessary take enforcement action.</li>
<li>Inspection, licensing and enforcement of caravan sites in line with council policies and procedures</li>
<li>Inspection, licensing and enforcement of HMOs in line with council policies and procedures.</li>
<li>Enforcement of all relevant legislation/policies including Housing Act 2004, Housing &amp; Planning Act 2016, The Mobile Homes Act 2013, The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (as amended), The Smoke &amp; Carbon Monoxide Alarm (England) Regulations 2015 (as amended) and The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020</li>
<li>Represent the council at meetings with internal and external partners</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Previous experience of working in a housing enforcement/enforcement/environmental health/ maintenance/surveying environment; or hold a relevant qualification in an appropriate discipline, for example a BSc, MSc or HNC/HND in Environmental Health, an HNC/HND in Building Studies/Surveying</li>
<li>Working knowledge of HHSRS, including completing assessment and producing reports;</li>
<li>A building maintenance related qualification is desirable but not essential;</li>
<li>Excellent numeracy skills;</li>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Be able to understand and apply legislation;</li>
<li>Excellent written and administration skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills</li>
</ul>
Please note, Applicants that applied for the post advertised in May 2025 need not re-apply

Dartford Borough Council

Private Sector Housing Officer x2

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Do you have valuable experience delivering customer-focused services to a diverse range of customers, preferably within a marketing or communications environment?Can you showcase exceptional communication skills, allowing you to convey technical and complex information to customers in a way that truly resonates with them?If the answer is yes, we want to hear from you!We are looking for a Customer Communications Officer to join our Highways, Transport and Planning (HTP) directorate and provide channels of communication for the customer.Salary: £32,597 to £35,412 per annum Contract type: Permanent Working pattern: Full-time (37 hours per week) Location: County Hall Chichester, West Street, Chichester, PO19 1RQ. There will also be a requirement to work from our offices and depots across West Sussex County.About the jobAs a Customer Communications Officer you will collaborate closely with the Customer Services Team to facilitate communication for our customers, ensuring a seamless and effective customer journey through both online and offline channels. The role will sit within the PMO office, which is a central team that brings all Planned Delivery together. There will be some key responsibilities likely to feature in this role, including:<ul>
<li>Excellent communicator at all levels of the organisation, with external providers such as consultants and contractors and with West Sussex residents and businesses.</li>
<li>Providing the right messages that support each entry point for our customers that include Members, our Customer Contact Centre, social media platforms, emails and webpages.</li>
<li>Supporting and crafting planned delivery communications for both crisis and everyday business messages, making sure these messages are straightforward and easy for the customer to understand.</li>
<li>Direct customer support: supporting the customer journey through our webpages by ensuring ease of access to relevant information, while keeping all content up to date and accurate.</li>
<li>Assisting with process and event reviews, as well as supporting the execution of projects and initiatives as necessary. This could include mapping current processes, recommending enhancements and researching marketing and communications practices of other organisations to provide valuable insights for policy and practice development.</li>
</ul>Qualifications and experience <ul>
<li>Strategic communications knowledge and skills and a relevant degree or equivalent qualification or demonstrable experience.</li>
<li>Developed communication skills with the ability to confidently build relationships with stakeholders at all levels and influence a specific course of action.</li>
<li>High IT competency including a good knowledge of Microsoft packages, specialist software, social media and using specialist IT systems to manipulate data.</li>
<li>Experience in delivering customer-focused services to a diverse range of customers, preferably in a marketing, communications or related field.</li>
<li>Strong problem-solving skills with the ability to diagnose, research, analyse and interpret complex information and prepare reports that include clear and justified recommendations.</li>
<li>Excellent organisational skills. Adept at prioritising tasks and coordinating a range of responsibilities in a clear and logical manner to meet established deadlines.</li>
</ul>For more information on the Key Skills, please refer to the Job Description attached.Rewards and benefitsFrom flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.You will benefit from 27 days annual leave, rising to 28 days after 5 years' service plus the opportunity to buy additional leave and an excellent <a href="https://www.westsussex.gov.uk/about-the-council/pensions/" target="_blank">local government pension scheme</a>A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://www.westsussex.gov.uk/jobs/rewards-and-benefits/" target="_blank">Rewards and Benefits page.</a>Further informationThe reference number for this role is EIE01458.Does this sound like the opportunity for you? To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter, please outline your motivations for applying and explain the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to ensure all applicants have the best possible chance of success.We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our <a href="https://www.westsussex.gov.uk/jobs/help-applying-for-jobs/" target="_blank">application help</a> page.EC

Customer Communications Officer

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24.75 hours per week – Term time only plus INSET days (flexible working pattern to be agreed)
Location: Woodley &amp; Farley Hill An opportunity has arisen within our PE and Outdoor Learning team for a Teacher Assistant to work collaboratively with the PE and class teams to support our pupils to engage in outstanding PE and outdoor learning. It is desirable that you will have previous experience of working with pupils with special needs and experience of PE, Sports or Outdoor Learning. Qualifications in these areas are also desirable. We are looking for a candidate who is able to work collaboratively as part of a fun and active team, but is also able to use their initiative. The candidate will need to have a positive approach to supporting pupils to learn, whilst being caring and flexible. The job will be physically demanding, including setting up and putting away our large trampoline as well as other PE related equipment. You will support with the delivery of PE lessons, run small group activities and lunchtime clubs, organise and lead offsite sporting and outdoor learning opportunities.
You will have access to excellent professional development centred on teaching strategies for children and young people with special needs and disabilities.
For a further discussion about the role, please contact Amanda Cherry, HR Manager on 0118 966 9073 or visit the school website for more information - <a href="https://www.addington.wokingham.sch.uk" target="_blank">https://www.addington.wokingham.sch.uk</a>&nbsp;
To apply, please submit an application form by 2nd September 2025. Please note, we are unable to accept CVs.
Addington School is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening and safer recruitment checks appropriate to the post, including checks with past employers and the DBS. This post is exempt from the provisions of the Rehabilitation of Offenders Act 1974. Applicants must have a right to work in the UK.

Teacher Assistant (PE) - Addington School

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Senior Administration Support Officer 
Fixed Term for 2 years. 
 
About the Role 
This is an exciting opportunity for you to join a successful Digital Services team, in an ambitious Council that is always striving to move forward. Our Digital Services team have started to transform the way we deliver our services to residents and staff, through service excellence and digital transformation across the council. 
 
We are looking for a Senior Administration Support Officer to support the implementation of a large scale and highly critical project, within our digital portfolio. As a Senior Administration Support Officer, you’ll: 
- Deliver high-quality business support services including meetings, reporting, and project admin. 
- Own and improve support processes, ensuring consistency and efficiency. 
- Coach colleagues and champion smarter, automated ways of working. 
- Collaborate across teams to provide a proactive, customer-focused service. 
 
What You'll Need 
- Strong communication, analytical, and organisational skills. 
- Proficiency in Microsoft 365 and experience in business/project environments. 
- A commitment to continuous improvement and excellent customer service. 
- Desirable: Business admin qualification or ICT technical experience. 
 
Contact Details 
If you would like to know more about the role, please contact Liz Smith on <a href="mailto:liz.smith@enfield.gov.uk" target="_blank">liz.smith@enfield.gov.uk</a> to arrange an informal discussion. 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Senior Support Officer - Digital Services

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We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce. Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits.
This is an exciting opportunity to join the Finance Team who is looking for a highly motivated and enthusiastic Finance Manager to join us and to contribute to the transformational journey. The continual modernisation of the finance function is integral to these plans. Applications are invited from skilled professionals who are in possession of a CCAB/CIMA qualification. The successful applicant will support the delivery and promotion of the Finance Business Partnering model, and alongside the Finance Business Partner, will be responsible for delivering high quality financial support across the Council.
The successful candidate will be pivotal and valued member of the Accountancy team, supporting sound financial advice and reporting. The role will require an individual with a sound knowledge of accounting principles and techniques, together with excellent communication and team working skills and high levels of self-confidence. Your work will be pivotal ensuring the provision of timely, accurate and high-quality budget and financial management support and advice, management of the budget for the Corporate Services Directorate completion of statutory and statistical returns, support the development of the Council’s Medium Term Financial Strategy and budget setting process, and the year-end closure of accounts and production of financial statements.
This is a permanent position working 37 hours per week on an agile basis. If you think you have the necessary skills and enthusiasm to meet this demanding role, then we would very much like to hear from you.
<ul>
<li>A competitive salary, </li>
<li>Access to the Local Authority Pension Scheme (LGPS), with a generous employer pension contribution (on top of your own contribution),</li>
<li>A generous annual leave allowance,</li>
<li>Access to a number of salary sacrifice schemes, </li>
<li>Access to our benefits platform which offers a wide range of discounts and money saving opportunities,</li>
<li>Hybrid working - working in a way that adds most value, </li>
<li>Flexible and agile working arrangements, </li>
<li>Support with health and wellbeing,</li>
<li>Professional development opportunities,</li>
<li>Friendly, warm and welcoming team,</li>
<li>A rewarding, challenging career.</li>
</ul>
We very much look forward to receiving your application. Interested to Find Out More? You can review our full job description details, and person specification information here.
For an informal discussion please contact Joan Whitfield Finance Business Partner - Corporate <a href="mailto:joanwhitfield@sthelens.gov.uk" target="_blank">joanwhitfield@sthelens.gov.uk</a>
<a>Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early to avoid disappointment.</a>
We plan to review applications week commencing 15 September 2025 with a view to interviewing week commencing 22 September 2025. 




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

Finance Manager

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In this role, you will collaborate closely with colleagues to deliver a genuinely customer-focused service that makes a real difference.You will be a valued part of the dynamic Highways, Transport, and Planning directorate, contributing to the vibrant and diverse Transport and Network teams, embarking on an exciting journey of impact and innovation.Salary: £24,796 to £25,185 per annum Contract Type: Fixed term 18-month apprenticeship Working Pattern: Full-time (37 hours per week) Location: County Hall, West Street, Chichester, PO19 1RQThis unique opportunity combines practical, hands-on experience with focused self-study, enabling you to develop both personally and professionally. Your apprenticeship will last 18 months, during which approximately 20% of your working week will be allocated to studying.We will provide you with the flexibility and support to learn while you work, but you will need to have the commitment and dedication necessary to successfully balance your studies with your day-to-day role.You will undertake and complete various components of the Advanced Apprenticeship, which is likely to include a Level 3 National Vocational Qualification (NVQ), a Business Administration Certificate, Functional Skills, and Employment Responsibilities &amp; Rights.The role will offer hybrid working arrangements where at least 2 days per week based at a County Hall, Chichester will be required. Up to 3 days can be worked from home. Final arrangements to be confirmed with successful candidate.About the jobOur work in Highways, Transport and Planning and any given day can often feel quite different from the next! There will be some key responsibilities likely to feature in this role, including:<ul>
<li>Database maintenance and management.</li>
<li>Dealing with customer enquiries and liaising with stakeholders.</li>
<li>Administrative support for teams such as Road Safety, Active Travel, Local Transport Improvements.</li>
<li>Transport coordination, administrative duties and assisting service assurance.</li>
<li>Supporting operational and project meetings.</li>
<li>Communicating with internal and external stakeholders regularly.</li>
</ul>Apply now and embark on a rewarding career that values your skills offers opportunities for development!No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!Required qualifications and skills<ul><li>Five GCSE passes at Grade C (4-9) or above (including English and Maths) or equivalent vocational qualification.</li></ul><ul>
<li>A full valid UK driving licence and/or the ability to travel independently to offices and depots across the county.</li>
<li>Some experience of offering a service to others and collaborating with others to achieve a shared goal, whether through a job or an extracurricular activity.</li>
</ul>For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.Rewards and BenefitsFrom flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.A laptop and mobile will be supplied if applicable to your role. You will benefit from 25 days annual leave, rising to 28 days after 5 years' service plus the opportunity to buy additional leave and an excellent <a href="https://www.westsussex.gov.uk/about-the-council/pensions/" target="_blank">local government pension scheme</a>A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://www.westsussex.gov.uk/jobs/rewards-and-benefits/" target="_blank">Rewards and Benefits page.</a>Further InformationThe reference number for this role is EIE01456.Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.Struggling to apply?<a href="https://arena.westsussex.gov.uk/digital-volunteers" target="_blank">Book onto a Digital Support Session </a> in a library near you to get help navigating our application form (subject to availability)We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our <a href="https://www.westsussex.gov.uk/jobs/help-applying-for-jobs/" target="_blank">application help</a> page.EC

Business Administration Apprentice

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Deputy RegistrarSalary: Band: 5, £26,473 - £28,239 per annum plus contractual overtime1 x 37 hours per week Monday to Friday, Permanent Plus 80 hours per annum contractual overtime (worked on Saturdays).What is the roleWe are looking for a confident, positive and energetic Deputy Registrar to join our team. The successful candidate will have strong organisational, communication and IT skills and thrive on assisting members of the public at key moments in their lives. You will be helping people at some of their happiest and saddest times through your work in registering life events. As a Deputy Registrar working in the Portsmouth Register Officer, you will register births, deaths, still births, marriages and civil partnerships. You will ensure registrations are handled accurately and in full compliance with legal requirements. You will be liaising with dignitaries, government agencies and venue providers as required. Ensuring the day to day operating for the service is as efficient as possible, you will register with a high level of accuracy and manage all associated administration and documentation. You will deliver marriage and civil partnership ceremonies as well as British Citizenship ceremonies at our Register Office and at licensed venues across the city. You will also report suspicious deaths, sham or forced marriages and civil partnerships and forged or counterfeit documentation. There is a requirement to undertake 80 hours of contractual overtime per annum, worked on Saturdays, to deliver ceremonies at the Portsmouth Register Office and licensed venues across the city. These hours are worked on a rota basis, working approximately one in three Saturdays, increasing to two in four Saturdays during the Spring and Summer months. These hours are in addition to the set 37 hours worked between Monday and Friday. Contractual overtime is reviewed annually and may fluctuate from one year to another.There will be occasional ceremonies on Sundays and public holidays. These are allocated on a voluntary basis and not included in the 80 hours contractual overtime requirement. Payment is offered in return for working on Sundays and public holidays.No experience of Registration is required. Full training will be given. There will be the opportunity to develop your knowledge further by undertaking a nationally accredited qualification for Registration Officers.Who is the personYou will have experience of working in a front-line customer service role and be able to converse at ease with a diverse range of customers, with the ability to provide clear, professional advice. You will have experience of public speaking or giving presentations to large groups and strong administrative and organisational skills. As well as excellent accuracy/attention to detail you will have the ability to handle sensitive situations tactfully and professionally. With experience of using IT systems, you will be able to work independently and as part of a team. You will also have the ability to understand complex legislation and to convey this in a way that is easy to understand to members of the public. You will have experience of cash handling, neat handwriting and a good understanding of client confidential, data protection and information governance. Please read the job profile for the full details of this role About Portsmouth City CouncilWhat we can offer you:Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: <a href="https://careers.portsmouth.gov.uk/" target="_blank">Careers Portal - Find jobs with Portsmouth City Council</a> How to apply:Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at<a href="https://careers.portsmouth.gov.uk/working-with-us/equity-diversity-and-inclusion/" target="_blank">Equality, diversity and inclusion - Careers portal</a>. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may gointospam/junk folders.Should you require any support in completing the application form please contact <a href="mailto:recruit@portsmouthcc.gov.uk" target="_blank">recruit@portsmouthcc.gov.uk</a>. or call the recruitment team on 023 92 616800.

Deputy Registrar

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About UsWest Sussex County Council is a diverse organisation that provides services to more than 850,000 residents' every day. Through our Early Help Service, we will work with children, families, and young people to help ensure that every person is supported to achieve his or her potential. The foundations for mental health, emotional control, doing well in education and parenting ability are all set in place in the early years; the home surroundings, family life and parenting are all important factors in determining positive outcomes for children as they grow and develop.For more information about us and about working in Early Help at West Sussex, please visit our website: <a href="http://www.westsussex.gov.uk/CSCR" target="_blank">www.westsussex.gov.uk/CSCR</a>.About the JobSalary: £48,226 to £51,356 per annum Working Pattern: 2 posts available: Full Time (37 hours Horsham) and Part Time (30 hours Chichester) Contract Length: Permanent Location: Horsham and Chichester areaEarly Help ensures that children and families receive accessible and co-ordinated support when they need it. This support ranges across a continuum from early identification and preventative approaches through to more targeted help where families are experiencing more complex or multiple difficulties. At every level support is designed to address and reduce the problems or challenges and prevent them getting worse.As a Team Manager, you will be expected to lead, supervise and provide oversight of a team that provides direct intervention to children, young people and families through targeted support, partnership working within the dedicated schools team, or lead a team that provides support to the Early Help Hub. There is an expectation for you to be flexible and can lead on any of the three teams dependent on business need. You will play a key role in the Early Help leadership team in bringing your knowledge and expertise into the development of services. You will be responsible for ensuring policies and practice are adhered to through a number of quality assurance processes. You will work alongside peers across the directorate to work collaboratively to ensure the needs of children are met.Experience and SkillsKey Skills: <ul>
<li>Ability to anticipate problems, plan solutions and make sound pragmatic problem-solving decisions which will have a wider service impact, particularly in relation to providing a varied service, resource issues, partnership building (internally or externally) and the day-to-day management and direction of the team.</li>
<li>Excellent interpersonal and communication skills with the ability to influence the actions of others and communicate information which may be complex and contentious.</li>
<li>Effective people and performance management skills and the ability to provide direction and motivate and inspire the team to deliver quality professional practice.</li>
<li>Able to manage self, is self-aware and understands impact of work on self and others and responds constructively to situations. Understanding the need for emotional intelligence/resilience. Ability to respond calmly and appropriately to situations where others are in a stressful or anxious situation.</li>
<li>Analytically minded with the ability to judge, analyse and interpret varied and highly complex situations to produce strategies over the long term e.g. interpret and solve issues by coordinating with multiple agencies across the county, such as schools, CAMHS, Adult Services, Social Care, Police, etc.</li>
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<li>Post graduate professional qualification relevant either to management or to a professional service specialism (e.g. Social Work, Health, Early Education and Childcare, Community Development, Family Support); or equivalent level of significant experience demonstrating comprehensive application of the above levels of knowledge in a relevant setting.</li>
<li>Relevant chartered status of a professional body or equivalent high-level experience of involved practices.</li>
<li>Valid and full driving licence and access to a vehicle/ability to travel around the county independently.</li>
</ul>For the full list of key skills and qualifications, please refer to the Job Description.Rewards and BenefitsAs an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.In addition to working within a great team and a brilliant opportunity you will receive:For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our <a href="https://www.westsussex.gov.uk/jobs/rewards-and-benefits/" target="_blank">Rewards and Benefits</a> page.Further InformationThe reference number for this role is CAFHE05917.For an informal conversation or for further information regarding the role, please contact Emma Parker at <a href="mailto:" target="_blank"></a> or for issues or queries regarding your application please contact <a href="mailto:" target="_blank"></a>.To apply, please follow the links below to upload your CV and cover letter. In your cover letter outline your motivations for applying and explain how you meet the key skills listed in full and the experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.For information regarding your eligibility to apply for this role under our Disability, Veteran's or WSCC Care Leaver's Guaranteed Interview Scheme, this can be found on our application help page.

Early Help Team Manager

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate – a large purpose built office by the train station along with several reception points across the city.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Join Us as an Administrative Support Worker – Customer Services (Adult Social Care)Do you enjoy helping others and working collaboratively in a role that truly makes a difference? We’re offering a unique opportunity to join our Customer Services Team as a full-time Administrative Support Worker — supporting the delivery of vital Adult Social Care services.This role centres on working alongside a severely visually impaired Customer Services Advisor, providing tailored assistance to help them carry out their responsibilities effectively. Whether in person or via Microsoft Teams, you’ll be an essential part of a partnership built on trust, respect, and shared purpose.What You'll Do&nbsp;<ul>
<li>     Verbally communicate written information clearly and accurately</li>
<li>&nbsp;   &nbsp; &nbsp;Listen to calls and record key details such as names, dates of birth, and addresses</li>
<li>&nbsp;    Navigate database systems to retrieve and relay information as guided</li>
<li>&nbsp;    Ensure accurate and timely communication with internal teams</li>
<li>&nbsp;    Build a professional and respectful working relationship with the Advisor - and their guide dog</li>
</ul>When the Advisor is on leave, you’ll step into a frontline role, supporting customers directly and helping the team manage incoming queries.What You’ll Bring&nbsp;<ul>
<li>&nbsp;    Strong verbal and written communication skills</li>
<li>&nbsp;    Excellent attention to detail and note-taking ability</li>
<li>&nbsp;    Confidence using digital systems and databases</li>
<li>&nbsp;    A collaborative mindset and a commitment to inclusive service delivery</li>
</ul>The closing date for applications is midnight on 5th September 2025 with assessments taking place week commencing 15th September 2025. This will consist of a competency-based interview and a work-based role play.We will use this interview to assess your English fluency as set out in part 7 of the Immigration Act 2016.  We have a duty to ensure our employees have the necessary standard of spoken English in all public sector customer-facing roles. &nbsp;Want to Chat First?We’d love to hear from you. For an informal conversation, contact Aidan , our Customer Services Manager, on 02476 977439 during office hours.This isn’t just a job. It’s a chance to be part of something bigger — to empower others, grow professionally, and bring your whole self to a team that values you.Ready to make a difference? Apply now and help us shape the future of Adult Social Care.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? <ul>
<li>Care about delivering an excellent service to every internal and external customer</li>
<li>Excellent communication skills, confident in face to face, telephone and written activity</li>
<li>Ability to support a diverse customer base</li>
<li>Ability to deliver in a fast-paced environment</li>
<li>Ability to respond to change positively</li>
<li>To Be Flexible to the needs of the service</li>
<li>Good IT skills</li>
<li>An understanding of the range of services provided by the council.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Administrative Support Worker

Job Description Organisation: London Borough of Waltham Forest Salary: Level 4 &nbsp;Apprenticeship &nbsp;£25,997 Contract Type: Fixed Term Working hours per week: 36&nbsp; Weeks per year: 52 weeks Application Deadline: 7th September 2025 Proposed Interview Date(s): week commencing 15th September 2025 Reference: 1871 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; The London Borough of Waltham Forest has vacancies for 2 apprenticeship roles within the Benefits Service. &nbsp; The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Reduction. The service also deals with discretionary housing payments, Local Welfare Assistance, the recovery of Housing Benefit overpayments, free school meals, financial assessments, sundry debt recovery and many of the discretionary schemes introduced by central government as a response to the Cost-of-Living Crisis. &nbsp;The successful candidates will receive training on the job and complete an IRRV level 4 apprenticeship, with one study day per week.&nbsp; &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_profile_apprentice_L4_1871.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>To ensure that all Housing Benefit and Council Tax support records are maintained and administered correctly and appropriate awards are made.&nbsp;</li> <li>Promote additional support available to customers where financial difficulties are apparent and maximising household income.&nbsp;</li> <li>Ensure that all necessary evidence and information is requested at the same time.&nbsp;Check correctness of decision letters and edit appropriately before they are sent.</li> <li>&nbsp;Determine cause(s) where an overpayment is identified and any persons from whom the overpayment is recoverable from.&nbsp;</li> <li>Appropriate recovery of overpayments and Sundry debts.</li> <li>Financial assessment for residents receiving care</li> <li>Deal with telephone and written enquiries from residents, their representatives and stakeholders.&nbsp;</li> <li>Helping to deliver the London Borough of Waltham Forest’s Mission Statement.&nbsp;</li> </ul> Qualifications and Requirements:&nbsp; The successful candidate will have proven skills and experience in a customer facing environment, a basic understanding of Housing Benefit and Council Tax Reduction, together with the ability to meet demanding performance targets. <ul> <li>Demonstrate the ability to read and understand complex legislation and written procedures and policies which will be evidenced in part by a minimum of 5 &nbsp;Grade C/4 or above GCSE</li> <li>Have a qualification in math and English at &nbsp;Grade C/4 or above GCSE's &nbsp;or Level 2 Functional Skills in math and English&nbsp;&nbsp;</li> <li>Demonstrate the ability to organise and prioritise a challenging and varied workload and know when to approach colleagues for assistance.</li> <li>Demonstrate a basic understanding of the importance of the services provided by local authority including the ways in which these services are funded&nbsp;</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Maria Hayzer, Team Manager at <a href="mailto:Maria.Hayzer@walthamforest.gov.uk" target="_blank">Maria.Hayzer@walthamforest.gov.uk</a>&nbsp;&nbsp;and Agnes Adjei, Team Manager at <a href="mailto:Agnes.Adjei@walthamforest.gov.uk" target="_blank">Agnes.Adjei@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Revenues and Welfare Benefits Apprentice

Job Title: Customer Service Assistant - Hemel Hempstead Library Starting Salary: £25,185 opportunity to progress to £25,583 per annum (pro rata for part time) Hours: 4.0 Location: Hemel Hempstead Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities, access to digital resources and a thriving events programme to ensure we improve residents’ lives.<h4>About the role</h4>The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT support, information services and resources to our library users and assisting with ad hoc library activities as required.You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves.Hemel Hempstead Library HP1 4 hours per week&nbsp;Based with The Forum, run by Dacorum Borough Council, Hemel Hempstead library is open to the public seven days a week. The library is home to a CreatorSpace, offering a range of technologies. Hemel Hempstead Library also supports Adeyfield, Bovingdon, Kings Langley and Leverstock Green Libraries.This is a front of house role in a customer facing environment. As part of Hemel Hempstead Library customer service team, this is a great opportunity to support the community and contribute to Hertfordshire Libraries Inspiring Libraries Strategy.Please ensure you can work the rota before applying.<h4>About you</h4>You will have a positive and flexible attitude, and the skills and abilities to successfully interact with customers, completing tasks to deadlines and problem solve, engaging senior colleagues when appropriate.Essential:<ul><li>Knowledge of and/or experience of working in a customer focussed environment</li><li>Evidence of understanding and application of good customer services principles</li><li>Demonstrable organisational skills, showing a methodical ability to prioritise tasks</li><li>Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives</li></ul>Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM4 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact <a href="mailto:Ian.Pattison@hertfordshire.gov.uk" target="_blank">Ian.Pattison@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: to be confirmedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota Hemel Hempstead - Customer Service Assistant - 4 hpw.pdf</li></ul> 





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Hertfordshire County Council

Customer Service Assistant - Hemel Hempstead Library

Job Title: Reception Administrator (St Albans) and Reception Administrator (Mid Herts) Starting Salary: £25,185 progressing to £25,583 per annum (pro rata for part time) Hours:Reception Administrator – St Albans Music School - 3.30pm-9pm Thursdays, 3.30pm-8pm Fridays (10 hours per week)Reception Administrator – Mid Herts (Hatfield) Music Centre - 8.15am-1.45pm, Saturdays during termtime (5.5 hours per week)Location: St Albans and Hatfield Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>For over 40 years Hertfordshire Music Service has successfully delivered musical opportunities to generations of young people throughout the county. The service is now one of the largest in the country with many thousands of young people involved in our weekly musical activities, supported by over 400 teachers.We receive funding from the Department for Education through the Arts Council England, as well as generous support from Hertfordshire County Council to provide world class music tuition to the residents and families of Hertfordshire.Our vision for 2020-30All Hertfordshire’s children and young people, regardless of background or circumstances, have the opportunity to discover or develop their unique musical voice and express themselves through the language of music.Our 11 music centres across the county are local musical community hubs with the ambition of providing engaging, life-long music education as well as a wider variety of activities including music technology, music production and youth leadership opportunities.HMS is a team of passionate musicians, teachers and educators who care deeply about enabling young people to experience the benefits of a high quality musiceducation. We deliver the incredible musical, personal and social outcomes that come from learning a musical instrument week in, week out.Join Our Team as a Reception Administrator!Are you passionate about music and administrative excellence? We’re seeking a dedicated Reception Administrator to be the welcoming face of Hertfordshire Music Service. As the first point of contact for students, parents, and staff, you’ll play a crucial role in ensuring smooth operations and fostering a positive environment.<h4>About the role</h4>The postholder will:<ul><li>Provide high quality customer service face to face, by email and on the telephone to all users of the Music Centre.</li><li>Provide high quality administrative support to the Regional Business &amp; Admin Manager, Regional Manager and / or Music Development Lead in charge.</li><li>Control entry access to the centre and ensuring all safeguarding requirements are satisfied.</li><li>Provide information and guidance to customers about the different musical activities of the centre and signposting of appropriate instruments and progression routes.</li><li>Ensure all rooms are set up appropriately and to take an active part in setting up the rooms as required. Manage pupils arriving for activities until the teacher is available to take charge. Ensuring registration paperwork is completed for new members.</li><li>Support the teaching staff with operational requirements to manage their schedules, i.e., delivering and quality checking completion of lesson registers, message taking and contacting pupils as required.</li><li>Ensure that all staff and visitors are signed into the centre. Supporting the Regional Business &amp; Admin Manager to ensure centre health and safety responsibilities are fulfilled and communicated to site users, including supporting with the management of evacuation and first aid requirements in case of emergency.</li><li>Support concerts, celebration events and music making days at the centre and other venues such as churches and concert halls for Music Centre concerts. Dealing with all appropriate administration including all payments associated with the event.</li></ul><h4>About you</h4>Essential:<ul><li>A good standard of literacy, numeracy and IT skills are important to deliver the role and to be able to support other staff and customers in their use of Music Service systems and procedures.</li><li>You will be a competent administrator with experience of using Microsoft Office and customer relationship management systems.</li><li>You will be someone who is confident to be the first point of contact for both customers and managers.</li><li>You will be self-motivated, professional and approachable as well as an excellent team member.</li><li>You will have a keen eye for detail, particularly when managing sensitive or confidential information and ensuring data is handled securely in line with GDPR rules.</li><li>You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li><li>Good problem-solving skills, able to apply learning from any previous experience.</li><li>Good written and verbal communications skills.</li><li>Excellent time management skills and an ability to strategically prioritise key tasks at peak workload points.</li><li>Willing and able to learn new skills and adapt to the changing needs of the role and service.</li></ul>Desirable:<ul><li>A keen interest in music and education is desirable alongside a willingness to learn new musical skills to better support the Service.</li><li>Experience of delivering consistently high customer service and creating a welcoming and inclusive environment for students, families and staff.</li></ul><ul><li>Rewarding Challenges: In this role, you’ll encounter diverse challenges daily. From managing inquiries to coordinating schedules, you’ll develop problem-solving skills and adaptability.</li><li>Career Development: As a Reception Administrator, you’ll gain valuable experience in administration, customer service, and communication. This role serves as an excellent stepping stone for future career growth within our organisation.</li><li>Impactful Role: Your work directly contributes to the success of our music programs. By efficiently handling administrative tasks, you’ll support teachers, students, and parents, ensuring they have a seamless experience.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS4 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Oliver Milne (<a href="mailto:oliver.milne@hertfordshire.gov.uk" target="_blank">oliver.milne@hertfordshire.gov.uk</a>)Interview Date: 17th September 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Reception Administrator (St Albans) and Reception Administrator (Mid Herts)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1682/Customer_Services_Advisor_-_JDPS_-_August_2025.pdf" target="_blank">Customer_Services_Advisor_-_JDPS_-_August_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1683/Candidate_Pack_-_Communities_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_Communities_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment.&nbsp;
Join our team as a Customer Service Advisor and make a real impact while helping our customers. This is an exciting opportunity to be part of a team that values service and satisfaction.
<h4>About you…</h4>
You are a catalyst for change, passionate about improving services and enhancing customer interactions. You thrive on using technology to streamline processes and provide better information for both customers and the organisation. With a strong focus on customer support, you are committed to managing interactions, offering advice, and ensuring service requests and enquiries are handled effectively.
<h4>About the team…</h4>
You will be joining a supportive and collaborative team dedicated to delivering excellent customer service. The team works closely together, always ready to help one another.
While the role can sometimes be challenging, the shared sense of purpose and teamwork makes it highly rewarding and fulfilling.
<h4>Key responsibilities</h4>
<ul>
<li>Provide a first point of contact for customers contacting the council, managing service requests, and providing information to support customer enquiries.</li>
<li>Deliver the highest quality service within a team environment, as the face of Bracknell Forest Council.</li>
<li>Continually develop the knowledge necessary to handle a diverse range of enquiries at the first point of contact.</li>
<li>Use various communication channels to support customer interactions, including phone, email, web chat, social media and face to face.</li>
</ul>
<h4>Our benefits…</h4>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice scheme for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h4>Our Values</h4>
t Bracknell Forest Council&nbsp;<a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values&nbsp;</a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting&nbsp;<a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments.</a>
<h4>Interview date</h4>
Interviews will be held on Thursday 18th September 2025
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h4>Want to ask us a question?</h4>
For an informal discussion or to ask any questions about this role, please contact our Customer Services Operations Managers, Bev Neville or Lisa Nicholson, on 01344 352000 or <a href="mailto:cs.management@bracknell-forest.gov.uk" target="_blank">cs.management@bracknell-forest.gov.uk</a>
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Customer Services Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2564/W126_Plumber.pdf" target="_blank">W126_Plumber</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2565/M091_Joiner.pdf" target="_blank">M091_Joiner</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2566/W125_Painter_and_Decorator.pdf" target="_blank">W125_Painter_and_Decorator</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2567/W121_Plasterer.pdf" target="_blank">W121_Plasterer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Tradespeople Required – Various Roles
Plumbers
Joiners
Plasterers
Painters
 Salaries start from £29,540 dependant on qualifications and experience
Join our Repairs &amp; Maintenance Team at Charnwood Borough Council
Position Type:&nbsp;Permanent and Fixed-Term Opportunities Hours:&nbsp;Full-Time, 37 hours per week (Monday to Friday, 8:00am – 4:00pm) Location:&nbsp;Charnwood, Leicestershire
Charnwood Borough Council is seeking skilled and dedicated tradespeople to join our Repairs and Maintenance team. We have exciting opportunities available in both our&nbsp;Empty Homes (Voids) Team&nbsp;and our&nbsp;Responsive Repairs Service.
We’re looking for enthusiastic, customer-focused individuals who are passionate about making a difference in the local community. Whether you're helping to bring empty properties back into use to a high standard or delivering timely, high-quality repairs to our residents, your work will have a real impact.
What We’re Looking For:
<ul>
<li>A recognised trade qualification or significant hands-on experience in a relevant trade</li>
<li>Strong understanding of current health and safety regulations</li>
<li>Ability to work independently and as part of a team</li>
<li>Excellent customer service and communication skills</li>
</ul>
If you’re a team player who takes pride in their work and wants to contribute to improving homes and lives across Charnwood, we’d love to hear from you.
The benefits of working with us:
<ul>
<li>Generous annual leave of between 35.5 and 40.5 daysof leave (depending on length of service), inclusive of bank holidays.</li>
<li>Opportunities for professional development linked to many roles.</li>
<li>Access to the Local Government Pension Scheme.</li>
<li>Free parking.</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
About the Council 
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.
Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand inCharnwood describes the borough as being at the centre of innovation.
Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.
There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.

Charnwood Borough Council

Repairs and Maintenance Tradespeople

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2582/M423_Town_Hall_Assistant.pdf" target="_blank">M423_Town_Hall_Assistant</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Town Hall Assistant &nbsp;M423 – One 11 week contract and one Permanent role
(The variable hours contract is for 11 weeks maximum over November and December Christmas period)
Loughborough Town Hall is a multi-purpose receiving house theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year.
Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall has a varied programme attracting nationally acclaimed acts and productions across the world of comedy, drama, musical theatre, and beyond.
Loughborough Town Hall was also honoured to receive the Best Entertainment Venue as part of the Leicestershire Tourism Awards 2023.
An exciting opportunity has arisen to join our Technical team to help deliver our forthcoming Pantomime of Aladdin
We are looking for various technical positions to help support the delivery of this year’s pantomime. The number of weekly hours during and start date can be discussed to suit the applicant with some of the positions being 37 hours a week.
The successful applicant will be enthusiastic, have experience in technical delivery, theatre, and enjoy working as part of a small friendly team
The nature of the work will involve the jobholder carrying work outside of normal working hours. It will also include manual lifting and require a level of physical fitness.
For an informal discussion about the post or hours, please call Richard Alter on 01509 632529.
No agency enquiries please.

Town Hall Assistant M423

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2683/Job_Description_-_Festive_Events_Manager_25-26.pdf" target="_blank">Job_Description_-_Festive_Events_Manager_25-26</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2684/Person_Spec_-_Festive_Event_Manager_25-26.pdf" target="_blank">Person_Spec_-_Festive_Event_Manager_25-26</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Are you a seasoned Events Manager with a proven track record of planning and executing successful events? Are you passionate about creating memorable experiences and have a keen eye for details? If so this job could be for YOU!
The Role:
Tunbridge Wells Borough Council is thrilled to announce a unique opportunity to join our team as an Events Manager for a fixed term contract during the festive season. We are dedicated to creating memorable winter experiences for our community, and we need a talented manager to ensure our&nbsp; operations run smoothly throughout the holiday season.
The site comprises an ice rinks used for skating and curling, food stalls, a café and other attractions. There are regular events on site including music nights and community. It is open from 9:30 to 21:30 daily (closed Christmas Day). The successful applicant will be responsible for the overall running of the event on a day to day basis in conjunction with the Operations Manager, ensuring a safe and secure environment for both colleagues and guests.
Working hours vary and you must be available from 24th November 2025 - 16 January 2026.
About you:
You will be a natural leader, highly motivated with an outstanding passion for delivering first class customer service.
You will be enthusiastic, practical, able to work in a fast-past environment and have at least 3 years' work experience within the leisure industry at management level.
You will have knowledge and experience of building an event site and an understanding of the health and safety regulations and risk assessments required
You will have the flexibility to work evenings and weekends
Knowledge of ice rink equipment and maintenance is desirable but not essential
Benefits:
<ul>
<li>24 Days Annual Leave plus bank holidays</li>
<li>Membership to Local Government Pension Scheme with 19.7% employer contribution</li>
<li>Career development and training opportunities</li>
<li>Access to eye care vouchers and VDU Glasses</li>
<li>Cycle to Work Scheme</li>
<li>Access to EAP Services 24/7</li>
<li>Free parking at Crescent road</li>
</ul>
To find out more look at the Job Description and Person Specification below.&nbsp; For an informal discussion about this post, you can contact Dawn Holmwood, Events &amp; Assembly Hall Operations Manager at <a href="mailto:dawn.holmwood@tunbridgewells.gov.uk" target="_blank">dawn.holmwood@tunbridgewells.gov.uk</a>
Our competency framework describes what's expected from our employees in terms of attitudes and behaviours. To view our core competencies, click here
To stay up to date with our latest vacancies and what it’s like to work here you can follow us on twitter @TWBC_Jobs and LinkedIn @TWellsCouncil
Interview Date: Wednesday 5th September 2025

Tunbridge Wells Borough Council

Festive Events Manager

<ul></ul>





<h2>Job introduction</h2>Job title: Technical Professional - Desktop TeamA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The role:<ul>
<li>As a Technical Professional, you will provide 1st and 2nd Line technical support support to end users (onsite and remote)</li>
<li>The post holder will install, , configure, and maintain PCs, printers, and other peripherals</li>
<li>Support and troubleshoot Windows 10 and Windows 11 desktop environments</li>
<li>Provide day-to-day support for Omnissa VDI (formerly VMware Horizon), including user access, session issues, and profile management</li>
<li>As a Technical Professional, administer and troubleshoot issues within the Microsoft 365 environment, including Teams, OneDrive, SharePoint, and Exchange Online</li>
<li>Assist with user account setup, permissions, and security via Active Directory and Microsoft Entra ID (formerly Azure AD)</li>
<li>As a Technical Professional, you will perform basic network troubleshooting: connectivity issues, IP/DNS/DHCP, patching, etc.</li>
<li>Maintain accurate records of support requests and resolutions using internal ticketing systems</li>
<li>Collaborate with senior IT staff to ensure systems remain secure and up to date</li>
</ul>As a Technical Professional, the successful candidate will need:<ul>
<li>Proven experience in a desktop or IT support technician role</li>
<li>Strong knowledge of Windows 10/11&nbsp;support and user troubleshooting &nbsp;Experience supporting Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive)</li>
<li>Familiarity with Omnissa VDI or other virtual desktop infrastructure solutions</li>
<li>Understanding of Active Directory, basic group policies, and account management</li>
<li>Good grasp of networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN)</li>
<li>Excellent problem-solving and communication skills</li>
<li>IT certifications such as CompTIA A+, Microsoft 365 Fundamentals, or equivalent are a plus</li>
</ul>Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing - offer including Employee Assistance Programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date: midnight on Friday 5 September 2025 Shortlisting date: Monday 8 September 2025 Interview date: w/c Monday 15th September 2025 Interview type: Face to FaceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Dave Beckett at <a href="mailto:dave.beckett@liverpool.gov.uk" target="_blank">dave.beckett@liverpool.gov.uk</a>.&nbsp;Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

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