Deputy Registrar

Deputy Registrar

Salary: Band: 5, £26,473 - £28,239 per annum plus contractual overtime

1 x 37 hours per week Monday to Friday, Permanent Plus 80 hours per annum contractual overtime (worked on Saturdays).

What is the role

We are looking for a confident, positive and energetic Deputy Registrar to join our team. The successful candidate will have strong organisational, communication and IT skills and thrive on assisting members of the public at key moments in their lives.

You will be helping people at some of their happiest and saddest times through your work in registering life events. As a Deputy Registrar working in the Portsmouth Register Officer, you will register births, deaths, still births, marriages and civil partnerships. You will ensure registrations are handled accurately and in full compliance with legal requirements. You will be liaising with dignitaries, government agencies and venue providers as required. Ensuring the day to day operating for the service is as efficient as possible, you will register with a high level of accuracy and manage all associated administration and documentation. You will deliver marriage and civil partnership ceremonies as well as British Citizenship ceremonies at our Register Office and at licensed venues across the city. You will also report suspicious deaths, sham or forced marriages and civil partnerships and forged or counterfeit documentation.

There is a requirement to undertake 80 hours of contractual overtime per annum, worked on Saturdays, to deliver ceremonies at the Portsmouth Register Office and licensed venues across the city. These hours are worked on a rota basis, working approximately one in three Saturdays, increasing to two in four Saturdays during the Spring and Summer months. These hours are in addition to the set 37 hours worked between Monday and Friday. Contractual overtime is reviewed annually and may fluctuate from one year to another.

There will be occasional ceremonies on Sundays and public holidays. These are allocated on a voluntary basis and not included in the 80 hours contractual overtime requirement. Payment is offered in return for working on Sundays and public holidays.

No experience of Registration is required. Full training will be given. There will be the opportunity to develop your knowledge further by undertaking a nationally accredited qualification for Registration Officers.

Who is the person

You will have experience of working in a front-line customer service role and be able to converse at ease with a diverse range of customers, with the ability to provide clear, professional advice. You will have experience of public speaking or giving presentations to large groups and strong administrative and organisational skills. As well as excellent accuracy/attention to detail you will have the ability to handle sensitive situations tactfully and professionally. With experience of using IT systems, you will be able to work independently and as part of a team. You will also have the ability to understand complex legislation and to convey this in a way that is easy to understand to members of the public. You will have experience of cash handling, neat handwriting and a good understanding of client confidential, data protection and information governance.

Please read the job profile for the full details of this role

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

How to apply:

Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found atEquality, diversity and inclusion - Careers portal. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may gointospam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800.