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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8049/50780_-_Administrative_Assistant__WSU__-_June_2025.pdf" target="_blank">50780_-_Administrative_Assistant__WSU__-_June_2025</a></li>
</ul>





Administrative Assistant

£25,183 - £27,269 Pay award pending
Full time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.
About&nbsp;the Role

As an Administrative Assistant at our Work Services Unit you’ll be a key member of our operational support team helping to ensure the smooth and efficient delivery of waste collection services across the district. You'll be responsible for a range of administrative tasks such as -
Key Responsibilities
<ul>
<li>Provide frontline administrative support for daily waste operations</li>
<li>Support the preparation of operational reports, waste volume tracking, and compliance documentation.&nbsp;</li>
<li>Deal with incoming mail via a range of different mailboxes/hand delivered, distributing to relevant teams, attaching response/ times and relevant information.</li>
<li>Provide excellent customer service including answering telephone calls, answering emails. dealing with queries from crews, the Contact Centre, Councillors, and members of the public.</li>
<li>Record allocation of stock, stock replenishment and awareness of excessive distribution including PPE</li>
<li>Work within Health and Safety legislation as it applied to the service and ensures compliance with the Health and Safety at work Act, the Council’s Safety Policy, and Departmental Safety Policies.</li>
</ul>

About You

We are looking for a detail-oriented, customer-focused, adaptable individual with strong organisational and communication skills who has previous experience in an administrative role, ideally in a logistics or public services setting
You’ll also need to be confident in dealing with the public and internal teams and the ability to work in a fast paced service driven environment.

Benefits 

<ul>
<li>35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Flexi-time scheme</li>
<li>Annual leave purchase scheme</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Administrative Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8057/Refuse_Recycling_Service_Loader_-_Updated_May_2022.pdf" target="_blank">Refuse_Recycling_Service_Loader_-_Updated_May_2022</a></li>
</ul>





Refuse Recycling Loader
£25,183 - £27,269 Pay award pending
Full time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive. About the role

This is an important and highly visible front-line role representing the Council on a daily basis to all Borough users and residents whilst ensuring that the highest standards of waste and recycling collections are met at all times.
You’ll be collecting refuse, green / food waste, and dry recyclables from wheeled bins or other specified containers as part of the Council’s Domestic Waste Collection Contract and Commercial Waste Collection Service.

About you 

You’ll need the ability to carry out physical work outdoors in all weather conditions and experience of working to laid out specifications.
You’ll also need to be flexible with working additional hours as required and the ability to work Bank Holidays and additional statutory days.
Benefits

<ul>
<li>35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Annual leave purchase scheme</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Refuse Recycling Loader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8068/Street_Cleansing_Driver_Operative_Updated_May_2022.pdf" target="_blank">Street_Cleansing_Driver_Operative_Updated_May_2022</a></li>
</ul>





Street Cleansing Driver-Operative

£25,183 - £27,269 Pay award pending
Full time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.
About the role

We are seeking a dedicated and responsible individual to join our Street Cleansing Services team. As a Street Cleansing Operative, you will help maintain clean and safe public spaces across the Borough of Rugby by performing a range of cleansing duties in accordance with Council specifications.
Key Responsibilities

<ul>
<li>Cleanse designated areas of the Borough as directed by the Street Cleansing Contract Officer.</li>
<li>Carry out tasks such as litter picking, fly-tip removal, emptying and maintaining litter bins, street sweeping, and collection of bulky or clinical waste.</li>
<li>Ensure all cleansing is performed to the standards set out in Council service specifications.</li>
<li>Communicate politely and professionally with members of the public.</li>
<li>Adhere to Health and Safety legislation and the Council’s Safety Policies.</li>
<li>Attend required training, including those held outside normal working hours or at external venues.</li>
<li>Comply with site safety protocols at landfill, waste transfer, and recycling facilities.</li>
<li>Work collaboratively with team members to ensure a high standard of service.</li>
<li>Perform daily PPE inspections and report any issues to the line manager.</li>
<li>Complete vehicle check sheets and report defects using digital systems (e.g. Web Aspex).</li>
<li>Maintain responsibility for cleansing equipment and ensure legal and safety documentation is completed accurately and on time.</li>
</ul>
About you

We are looking for a committed and customer-focusedindividual with:
<ul>
<li>A reliable, conscientious worker with a strong work ethic. 
</li>
<li>Ability to follow instructions, work independently and as part of a team. 
</li>
<li>Commitment to health and safety standards. 
</li>
<li>Willingness to attend training and adapt to operational needs.</li>
</ul>
<ul>
<li>A Full UK Driving Licence (7.5 tonne)</li>
</ul>
 
Why Join Us?
Impactful Work: Play a key role in improving local waste management and sustainability. 
Career Growth: Opportunities for training and professional development. 
Supportive Team: Work in a collaborative and dynamic environment.
If you are passionate about waste management and have the skills to support our commercial waste operations, we’d love to hear from you!
Benefits

<ul>
<li>35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Annual leave purchase scheme</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Street Cleansing Driver-Operative

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Communications Team is at the heart of Council work, helping to promote decisions, publicise events and keep everyone informed and up to date.

The team works closely with councillors and senior managers to ensure all areas of the Council’s work get the publicity they need to help residents in their daily lives – from bin collections to staging the Godiva Festival and roadworks to fostering and adoption.

It works with local and national media organisations and across a broad range of communications tools to promote the Council’s work, including social media, digital and photography, as well as being responsible for areas such as internal marketing and graphic design.

The City Council provides vital services to thousands of residents and needs to make sure they know exactly what’s being planned and why. The Communications Team makes sure that happens, as well as keeping staff across the authority informed and able to carry out their roles equipped with the latest knowledge.
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Shape Digital Communications for CoventryJoin Coventry City Council's Communications Team as our Digital and E-Communications Officer on a one-year fixed term contract to cover maternity leave. You'll manage our online presence and help make public services more accessible to our diverse community.What You'll Do<ul>
<li>Manage website and social media content using our Content Management System</li>
<li>Ensure all content meets editorial standards and accessibility requirements</li>
<li>Provide training and support to council departments on web content creation</li>
<li>Develop online forms and digital solutions to improve service delivery</li>
<li>Create usage reports and analytics to drive continuous improvement</li>
</ul>This position is open to all applicants; however, we are unable to offer visa sponsorship. All applicants must have the right to work in the UK, for a minimum of 2 years.&nbsp;Who are we looking for? What We're Looking For<ul>
<li>Experience editing and presenting complex information in user-friendly formats</li>
<li>Strong web authoring skills and understanding of HTML</li>
<li>Excellent written communication skills with ability to use plain English</li>
<li>Proficiency with content management systems and Microsoft packages</li>
<li>Experience creating and maintaining social media content</li>
<li>Knowledge of government standards for local authority websites and accessibility legislation</li>
<li>Ability to deliver training to groups with mixed technical abilities</li>
<li>Confidence with various communication methods including social media</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.This is a one year contract to cover a maternity leaveInterview date: 24 July 2025&nbsp;About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

E-Communications Officer

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>West Northants Council is looking for a qualified Consultant in Public Health to lead our busy Health Protection and Healthy Places portfolio for a period of maternity cover. &nbsp; The role will be for an initial period of 6 months but with a possible extension of up to a further 6 months.The Public Health team is a fast paced, innovative and exciting team to work in, with a wide range of workstreams in operation. We are primarily looking for someone with experience in Health Protection, however a willingness and ability to cross over to other remits within the Public Health pillars is imperative should the need arise.<h2>Additional information</h2>We are looking for an experienced, passionate and innovative individual with particular expertise in the Health Protection pillar of Public Health. The preferred candidate should be dynamic and innovative, with the ability to react to emerging situations that can sometimes be of a sudden and challenging nature. They will also be an excellent and motivating team leader, who can communicate effectively with clarity, but with an awareness of political sensitivities.Interviews are expected to be held on 29th July. &nbsp;If you would like any further information about this opportunity please contact <a href="mailto:chloe.gay@westnorthants.gov.uk" target="_blank">chloe.gay@westnorthants.gov.uk</a>.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Consultant in Public Health (Maternity Cover)

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Library and Information Service is a public facing service operating for the benefit of local communities and the&nbsp;wider city.&nbsp;&nbsp;&nbsp;

Providing services from&nbsp;the central&nbsp;library and 16 local&nbsp;libraries (3 of which are community led) Coventry libraries provide a unique 'cradle-to-grave' service bringing individuals and communities together.&nbsp;&nbsp;&nbsp;

Public&nbsp;libraries acquire, organise and provide access to a range of information and reading resources to meet the diverse needs of a community.&nbsp;&nbsp;We actively support independent learning and encourage reader development, also providing&nbsp;information on areas such as:

<ul>
	<li>Local and national government services,&nbsp;</li>
	<li>Learning opportunities,&nbsp;&nbsp;</li>
	<li>Leisure activities,&nbsp;and&nbsp;&nbsp;</li>
	<li>Local community news and events&nbsp;&nbsp;</li>
</ul>

We&nbsp;also&nbsp;play an important role in providing access to computers and the internet for those who are digitally excluded.&nbsp;&nbsp;&nbsp; 
The Library Service works in partnership with local, regional and national organisations to provide a full and wide-ranging service offer.&nbsp;&nbsp;Partners include:&nbsp;

<ul>
	<li>Arts Council England&nbsp;</li>
	<li>BBC&nbsp;&nbsp;</li>
	<li>Department for Culture, Media and Sport&nbsp;</li>
	<li>Libraries Connected&nbsp;&nbsp;</li>
	<li>Public Health England,&nbsp;and&nbsp;&nbsp;</li>
	<li>Reading Agency&nbsp;</li>
</ul>

Libraries are uniquely placed to change lives for the better. They are busy and vibrant open spaces, not only providing access to books but also helping people to help themselves and improve their opportunities. By providing practical support and guidance, libraries play a critical role in enabling and empowering people to realise their potential, especially those from disadvantaged backgrounds.
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? This is a Library Assistant post, working on a casual basis (as and when required) to provide cover for the front-line library service.We are looking for someone to join our team as a Library and Information Assistant Relief Register (casual hours) to support the work of Coventry Library Service, in providing a safe welcoming space for visitors to relax, read, learn, use computers, attend and participate in events on site or online.In your role you will be ensuring a good visitor experience and providing information and signposting.The main day to day duties of the role include:<ul>
<li>First point of contact for library visitors</li>
<li>· Using the library computer system and helping people to use IT</li>
<li>· Answering questions on a wide variety of subjects</li>
<li>· Participating in events and activities for example rhyme times</li>
<li>· Moving books around the library</li>
<li>· Promoting book displays</li>
</ul>This position is open to all applicants; however, we are unable to offer visa sponsorship. All applicants must have the right to work in the UK, for a minimum of 2 years.&nbsp;Who are we looking for? We are&nbsp;looking for:<ul>
<li>· Excellent customer service skills</li>
<li>· Good communication skills</li>
<li>· IT knowledge</li>
<li>· Ability to participate in events (eg. rhymetimes and storytimes)</li>
<li>· Ensuring library spaces are welcoming to all</li>
<li>· Enthusiasm for sharing books and reading</li>
<li>· Flexibility with working patterns - &nbsp;available at least 4 x 3 hour shifts per week over 4 different days, to include either a Saturday or a Sunday</li>
</ul>Hours and Place of workWorking at any of the 14 Coventry City Council Libraries across the city as and when requiredYou can specify your shift availability between the following hours:<ul>
<li>9.00am and 7.00pm on Weekdays</li>
<li>9.00am and 4.30pm on Saturdays</li>
<li>12.00pm and 4.00pm on Sundays.</li>
</ul>You will need to be available at least 5 x 3 hour&nbsp;shifts per week over 4 different days, to include either&nbsp;a&nbsp;Saturday or a Sunday.Please also read the attached further information about the relief register role.Please note &nbsp;- only the Personal Statement in the Your Suitability for the Post section will be marked for shortlisting purposes. You will be asked to write a personal statement explaining your suitability for the post taking into account the requirements of the person specificationIf you have any queries, please contact Jaspal Ram on 02476 786785 or Michelle Dearden on 02476 786976 Rachel Speake on 024 7697 2679If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): Thursday 31 July and/or Friday 1 AugustAbout Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Library and Information Assistant Relief Register

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7945/Job_Profile_CRM_Analyst__Customer_Experience_Lead_-_Feb_2024__002___1_.pdf" target="_blank">Job_Profile_CRM_Analyst__Customer_Experience_Lead_-_Feb_2024__002___1_</a></li>
</ul>





CRM Analyst &amp; Customer Experience Lead

£31,586 - £35,235 Pay award pending
Full time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.
About the Role

We have an exciting opportunity within our Customer Service Team for a CRM Analyst &amp; Customer Experience Lead who will play a significant role in championing the use of new processes and innovations to ensure our customers have an excellent experience throughout their journey with Rugby Borough Council.
Working as part of a team of Customer Service Advisors, this is a varied role where you will be responding to requests for information about a range of local and County Council services, helping customers to access and pay for services via the telephone emails and face to face. You will require a mind-set that is focused on delivering consistently good customer care.&nbsp;
Using your own skills, knowledge, and experience, you will assist with the on-going development of data capture methods which facilitate management reporting on areas such as value and customer satisfaction.
Your role will be to create and maintain detailed process flow charts relating to the services delivered, sometimes in collaboration with Business Analysts and Data Analysts and to collaborate with the Customer Service Manager and other colleagues to identify Performance Indicators which provide relevant and accurate process information for performance improvement.
To achieve this, you will need to be capable of developing your knowledge of all services provided by the council and will need to have a mind-set that is focused on delivering consistently good customer care.
About You
You will be able to demonstrate the following skills, knowledge, and experience:
<ul>
<li>Experience of dealing with customers both on the telephone and face to face and dealing with requests for information.</li>
<li>Ability to share information, champion ideas and significantly contribute to service improvements.</li>
<li>Experience of using technology and a range of systems to input data and manage relationships with customers.</li>
<li>An initiative-taker who can work with minimal supervision, to see what needs to be done, and to work accordingly.</li>
<li>Experience of team and project work</li>
<li>Able to move forward with service developments, adapt to change and demonstrate a flexible approach.</li>
</ul>
Benefits

<ul>
<li>35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Annual leave purchase scheme</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Car Salary Sacrifice &amp; Cycle to Work scheme and more</li>
</ul>

CRM Analyst & Customer Experience Lead

<ul></ul>





Coventry City Council’s Benefits Service is comprised of diverse, multi-talented teams who all have the same aim, to help the city’s most vulnerable residents. &nbsp;Our work is varied and covers the assessment and administration of schemes that provide financial help and support for those in need.&nbsp;Specifically, the teams are responsible for the delivery of:&nbsp;<ul>
<li>Housing Benefit and Discretionary Housing Payments which we administer on behalf of the Department for Works and Pensions. We also recover any overpaid housing benefit&nbsp;</li>
<li>Council Tax Support which is a local scheme that helps residents with their Council Tax charges&nbsp;</li>
<li>Free School Meals, by working closely with schools we aim to ensure every child who is entitled has a free school meal &nbsp;</li>
<li>Community Support Grant Scheme which includes assistance in extreme emergency situations and can provide citizens help to resettle back into the community by providing essential furniture items. &nbsp;</li>
</ul>We embrace the ONE COVENTRY approach, working closely with our external partners and other Council teams, such as the Housing and Homeless teams and Children’s teams, ensuring we have a holistic approach to supporting our residents. Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? &nbsp;Reporting directly to a Senior Team Manager, you will be responsible for:<ul>
<li>Management duties such as 1 to 1’s / managing sickness absence / supporting and developing staff / responding to complaints.</li>
<li>Completing annual Appraisals. &nbsp;</li>
<li>Direct management of a team of Benefit Assessment officers, including work allocation and performance management.</li>
<li>Delivering Corporate and Service objectives</li>
<li>Taking an active role in the Benefits management team</li>
</ul>Will you require sponsorship now or in the future to fulfil the role you are applying for.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? We are looking for a individual who has in depth working knowledge of the service, relevant legislation, and related providers.&nbsp;Possess self-management skills, to enable workload organisation , prioritisation and implementation, with minimal supervision.Possess the ability to be capable of providing and deliver training. Develop programs for the needs of the service are , coordinating the continual development of the team.Possess well developed communication skills to liaise with customers and their representatives and all internal and external organisations both verbally and in writing. Possess the written skills and the ability to write complex reports and letters in a clear, concise manner.&nbsp;Possess the ability to deal effectively with a wide range of issues at times under pressure, i.e. conflicting priorities, deadlines. Possess the ability to organise the work allocation to the team and set targets to monitor and check the work. &nbsp;Possess experience and well-developed skills to manage a team.&nbsp;Demonstrate management techniques and team building and motivational skills. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s):Friday 25 July 2025&nbsp;About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Team Manager

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Experienced teaching assistantWe can offer:• &nbsp;Polite children whose 'outstanding behaviour' contributes strongly to our school ethos. They are keen to learn and are proud of their school. Check out our blogs:Blogs Page 2024-25 – Broad Heath Primary School• &nbsp;An excellent training provider who offer coaching, mentoring and the education required to support you on your journey• &nbsp;A strong and supportive leadership team, staff and governors.• &nbsp;Colleagues who are supportive, welcoming, and innovative.• &nbsp;Parents who encourage their children to do their best and support us at every opportunity.• &nbsp;A stimulating and well-resourced environment which inspires learning. See our prospectus: <a href="https://www.broadheath.coventry.sch.uk/school-prospectus-2024/" target="_blank">https://www.broadheath.coventry.sch.uk/school-prospectus-2024/</a>Please also visit our website for further reasons for joining our fantastic team.<a href="https://www.broadheath.coventry.sch.uk/" target="_blank">https://www.broadheath.coventry.sch.uk/</a>What is the job role? Broad Heath is an inner-city school supporting 680+ fantastic pupils.We are a seeking passionate, resilient, and ambitious teaching assistant to join our school and inspire a generation of children.You will be joining a three-form entry school, which benefits from shared planning and responsibilities within the year group, with a year leader to support you.We continue to prioritise opportunities for professional growth and additional training.The role will be class-based, working in either KS1 or 2 (depending upon your expertise), alongside a year group team of 3 teachers and 3 Tas. You will deliver a full and exciting curriculum, provide bespoke support for individuals and whole year group interventions where needed,Your passions can come through by leading one of our Friday afternoon Skills Academy sessions (see our Prospectus for more info)Work Pattern35 hours per week, 39 weeks per yearWho are we looking for? We are looking for exceptional professionals who:• &nbsp;Is seeking an opportunity to continue to develop• &nbsp;Wants to take their next step in the world of education• &nbsp;Is committed to making a difference to the outcomes for our children.• &nbsp;Is creative and able to motivate and inspire children to succeed and achieve.• &nbsp;Is resilient and committed to working as part of a team.• &nbsp;Will go the extra-mile for our children.For more information about the jobs, please read the job description and person specificationPLEASE NOTE: MUST BE ELIGIBLE TO WORK IN THE UKTES Primary School of the Year WINNER 2021 – visit our website to find out why Broad Heath is such an amazing place to work and learn!Please apply using the online application form ensuring you outline your skills, abilities, and experience in line with the key areas on the advert and Job Description and Person Specification.Closing date: &nbsp; Wednesday 9th July 2025Notice to candidates – successful candidates will be invited to&nbsp;interview on Monday 14th July 2025Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS.Following recommendations from Keeping Children Safe in Education (KCSIE)&nbsp;for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

Teaching Assistant - Broad Heath Primary School

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate – a large purpose built office by the train station along with several reception points across the city.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Customer Services Advisor Level 2 – x1 Fixed term Contract (12 months)We welcome applications for both full-time and part-time positions.&nbsp; Part-time hours are available at 18.5 hours per week, with a fixed daily schedule between 10:00 am to 2:30 pm (Salary will be pro rata to the number of hours worked)Council Tax Team - You will be part of a customer service team answering customer enquiries for a range of benefits including Council Tax Support; in addition, you will answer enquiries in relation to Council Tax liability, Payment Plans and changes to a customers’ circumstances. This will involve dealing with telephone enquiries, requests and pre-booked appointments in a contact centre setting.&nbsp;You will need excellent customer service and communication skills along with problem solving and negotiation skills. &nbsp;You will need the ability to deal with a diverse range of customers and cope with changes and a fast-paced environment.&nbsp;Full training will be provided;&nbsp;however, knowledge&nbsp;and experience&nbsp;of Council Tax would be useful albeit not essential.Closing date is 17th July 2025, successful candidates will be invited to an assessment and competency-based interview. &nbsp;Assessments will consist of a work-based role play exercise and if you are successful, you will be invited to attend a competency-based interview.&nbsp;If you aren’t sure or have some questions, we’d be happy to talk to you, call Ninder on 02476 977 388 or Deb on 02476 972 891 during office hours for an informal conversation.Interview date(s): Week Commencing 21st July 2025This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).We will use this interview to assess your English fluency as set out in part 7 of the Immigration Act 2016. &nbsp;We have a duty to ensure our employees have the necessary standard of spoken English in all public sector customer facing roles.Applicants that have been through a Customer Services Assessment Centre and been unsuccessful in the last 12 months need not apply.Who are we looking for? <ul>
<li>Care about delivering an excellent service to every internal and external customer</li>
<li>Excellent communication skills, confident in face to face, telephone and written activity</li>
<li>Ability to support a diverse customer base</li>
<li>Ability to deliver in a fast-paced environment</li>
<li>Ability to respond to change positively</li>
<li>To Be Flexible to the needs of the service</li>
<li>Good IT skills</li>
<li>An understanding of the range of services provided by the council.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.This position is open to all applicants; however, we are unable to offer visa sponsorship. All applicants must have the right to work in the UK, for a minimum of 2 years.&nbsp;About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

88 Jobs in Southam CV47, UK