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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Are you creative and want to influence our next new chapter?An exciting opportunity has arisen for Social Workers in our One Coventry Integrated Teams.Local Integrated Teams are being built around localities to coordinate an urgent response, tailored to the needs of our people. &nbsp;The teams will be responsible for responding to critical needs in the community, supporting discharge from the hospital and providing short-term reablement services.As no two cases are the same, you’ll enjoy a diverse caseload and have the opportunity to stretch your social work skills. Dealing with a broad spectrum of complex issues, including Mental Capacity Act assessments and safeguarding, your sound understanding of our legal obligations will support your decision-making. &nbsp;Our teams pride themselves on being a supportive environment, where people can make the most of personal development opportunities to achieve positive professional outcomes.This is a fabulous time to join us as we continue our journey within the Local Integrated Teams with our system health partners.We have 2 posts, 37 and 27 hours er week.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? We are seeking an individual who is up for the challenge, compassionate yet confident, able to work under pressure, self-motivated, and a key member of the integrated team on this journey.Working as part of our Local Integrated Teams, you’ll have the benefit of engaging with people face-to-face as you work in partnership with Nurses, Occupational Therapists, Physiotherapists, and a range of other practitioners in this fast-paced, multi-disciplinary environment. &nbsp;With excellent relationship-building skills, you’ll work closely with other members of the team across other locations, including the Acute Trust Hospital and short-term services providers.&nbsp;As a qualified Social Worker, you’ll use a strengths-based approach to make confident decisions, even where there is uncertainty. With an understanding of how our services are structured, you’ll enjoy using a proactive problem-solving approach to achieve successful outcomes. &nbsp;In return, we can offer you a varied and fulfilling role where you can influence and evolve, to meet the needs of our vulnerable people. &nbsp;You will be supported and work collaboratively with key stakeholders alongside Development and exposure, and the opportunity to leave a legacy will be paramount in this exciting provision.We particularly welcome applicants from minority ethnic backgrounds, who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.&nbsp;This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.If you would like to find out more about this role and our journey so far, please contact: Dennison Adu-Amoako at&nbsp;<a href="mailto:dennison.adu-amoako@coventry.gov.uk" target="_blank">dennison.adu-amoako@coventry.gov.uk</a>, Charlotte Wibberley at&nbsp;<a href="mailto:Charlotte.Wibberley@coventry.gov.uk" target="_blank">Charlotte.Wibberley@coventry.gov.uk</a>&nbsp;Interviews to be held week commencing 21st July 2025If you need help or support to complete your application, please visit our&nbsp;<a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a>&nbsp;to see how we can assist you.Guaranteed Interview Scheme&nbsp;- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process, please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification that the Council considers to be reasonable.Interview date(s): 1st October 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Social Worker Local Integrated Teams (Adults)

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.&nbsp;&nbsp;

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!&nbsp;
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.&nbsp;

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Come and join us at an exciting time and be part of the Professional Support Service – an administrative team that makes a positive difference in supporting Children’s Services daily!We are at the heart of Children’s Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.&nbsp;We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge &amp; skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges.&nbsp;The post is a full-time, 12 month fixed-term contract initially.In this role, you will be providing administrative support to 8 Family Hubs across the City and therefore need to be flexible to travel to different locations as required. You will be responsible for effective front desk support, greeting visitors, handling calls, managing bookings, updating electronic management systems, supporting with note taking and other tasks as appropriate.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? We are looking for someone who:<ul>
<li>Is a self-starter</li>
<li>Has strong organisational and time management skills</li>
<li>Thrives in a busy and diverse environment</li>
<li>Has great attention to detail along with excellent written and verbal communication skills</li>
</ul>Does this sound like you? Then we want to hear from you! Contact us for an informal discussion about the role on <a href="mailto:Debbie.shield@coventry.gov.uk" target="_blank">Debbie.shield@coventry.gov.uk</a>&nbsp;If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date: 26 September 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Operational Support Assistant (Administration Role)

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Education Entitlement Service (EES) strives to deliver outstanding services for our customers, predominately the children of Coventry, who may be requiring access to education or alternative education provision. We ensure vulnerable children are appropriately supported; have a voice, that hopefully leads to their high achievement and excellent progress.

The EES is made up of a diverse range of teams all working together to recognise, support and apply innovative solutions to address the growing issues in relation to trying to educate some of our most vulnerable pupils in schools.&nbsp;

The Outdoor Education Service made up of experienced staff members provides high quality outdoor and residential experiences within the beautiful Snowdonia National Park.
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.&nbsp;

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? This role combines senior administrative expertise with project co-ordination skills to ensure the smooth and efficient operational support for the delivery of funded, non-funded, and commercial programmes and events along with other areas of the service.The&nbsp;Outdoor Education Senior Administrator and Project Co-Ordinator will provide crucial support in areas such as bookings, financial management, resource allocation and project delivery. The candidate will play a key role in enhancing the quality and accessibility of outdoor education programmes in the city.Job Purpose:<ul>
<li>To provide a high quality administrative and general office support to the Outdoor Education Service team in line with &nbsp;service requirements</li>
<li>To offer guidance and support to all stakeholders and colleagues on the use of service systems e.g funded and non funded programme systems such as Eequ and Coventry City Council booking systems</li>
<li>To lead on the processing of finance, including production of finance reports and processing payments on Business World or via the correct team internally.&nbsp;</li>
<li>To serve as the primary administrator and central point of contact for designated OES-delivered programmes.</li>
<li>To ensure that Outdoor Education Service systems hold accurate and detailed data for all service users in line with GDPR.</li>
</ul>All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). &nbsp;Who are we looking for? We’re looking for a highly organised and enthusiastic individual with a passion for outdoor education and youth engagement. You’ll be the backbone of our programme delivery—coordinating bookings, managing resources, and supporting both funded and commercial projects with precision and care. If you thrive in a fast-paced environment, enjoy working with schools and young people, and have strong IT, communication, and administrative skills, we’d love to hear from you. Experience in outdoor settings or youth work is a bonus, and training opportunities are available for the right candidate. This is a fantastic opportunity to play a key role in a dynamic team, helping shape memorable experiences for children and young people across the city.Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note,&nbsp;an online search may form part of this recruitment process.If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview dates: 13th October 25About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Outdoor Education Senior Administrator and Project Co-Ordinator

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Based in a Provider Day Centre Unit (Brandon Wood Farm) and across the service, you would be part of a team providing administration support to Internally Provided Services.&nbsp;This varied role would cover a range of front and back-office admin duties including administrative support tasks to help run the unit, dealing and resolving queries over the phone or face to face,&nbsp;working with various Council ICT systems,&nbsp;inputting data for reporting purposes, maintaining computerised and manual filing systems, retrieving information as requested, and ensuring that information is kept up to date, handling monies,&nbsp;note-taking.The post is for 13.75 hours worked over 2 or 3 days (preferably Mondays, Wednesdays, Fridays)All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? We are currently looking for warm, positive and dedicated individuals to work in our Adult Social Care Internally Provided Services team, who can provide person centred support to adults and older people. &nbsp;&nbsp;In return, we would need you to have excellent communication skills, be flexible, good ICT skills, good written and numerical skills, be able to deal with a diverse range of people, be able to demonstrate sensitivity and empathy when dealing with difficult service users, manage conflicting priorities and own workloads.Please note the salary advertised will be pro-rata to hours worked (13.75 hours per week).If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): Wednesday 1 October 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Senior Administrator

<ul></ul>





We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Are you ready to drive innovation, streamline operations, and create standout internal customer experiences? Customer Services is looking for a dynamic leader to shape and deliver a bold support strategy that transforms how we work and connect with our internal service users.Within our team, people from minority ethnic backgrounds are currently under-represented across our middle-management team; as a result, we would like to encourage people from minority ethnic backgrounds to apply for this post. This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.What We’re All AboutOur team is the engine behind smarter, more efficient services. From modernising administration to commercialising digital print and mail, we’re focused on delivering high-impact solutions that empower and delight colleagues and unlock new opportunities.Your MissionAs Organisational Support Lead, you’ll work with our managers to :<ul>
<li>Design and deliver a forward-thinking support strategy aligned to our Customer Service vision</li>
<li>Lead the adoption of automation and digital tools to improve service delivery</li>
<li>Develop and promote a compelling offer for our Digital Print &amp; Mail service</li>
<li>Collaborate with partners and teams to evolve services using data, technology, and best practices</li>
<li>Shape and manage our Executive Support function to ensure senior leaders thrive</li>
</ul>What You’ll Be Doing<ul>
<li>Championing digital self-service and building confidence in new systems</li>
<li>Driving performance and quality across all support functions</li>
<li>Using data to identify trends, improve workflows, and boost profitability</li>
<li>Promoting services through events, communications, and award &nbsp; &nbsp; submissions</li>
<li>Supporting senior stakeholders with expert guidance</li>
<li>Ensuring compliance with financial and data protection standards</li>
<li>Deputising for the Head of Customer Service when needed</li>
</ul>What You’ll Bring<ul>
<li>Proven experience leading strategic change and digital transformation</li>
<li>Strong commercial acumen and the ability to develop profitable service offers</li>
<li>Exceptional communication, negotiation, and stakeholder engagement skills</li>
<li>A passion for inclusive leadership and continuous improvement</li>
<li>A degree in Business, Programme Management, Public Sector Management, or Marketing</li>
</ul>The closing date is midnight on the 9th September 2025. &nbsp;We’ll shortlist from there, and if you’re successful, we’ll invite you to the interview and an assessment centre. Assessments will take place on 1st and 2nd October 2025.If it would be helpful to talk things through in a bit more detail, then give Adrienne Bellingeri a call on 02476 971045.This post is fixed-term for 18 months.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? The job description will tell you all about the practical things we’re looking for, but if you talk to us, we’ll say it’s more than that:-<ul>
<li>Plate spinners, who thrive on lots going on, like making sense out of emerging agendas and enjoy being exposed to loads of different projects and activities. &nbsp;</li>
<li>People people, who love to get the best out of others recognise that they don’t have all the answers themselves but know how to work alongside people to find them. &nbsp;</li>
<li>Collaborators actively seek opportunities to work across organisations and with partners to create innovative solutions and open their thinking up to external challenge.  &nbsp;</li>
<li>Problem solvers, who are creative and thoughtful, to help us reimagine not only how we support our residents and our organisation but who’ll push boundaries and not be afraid to try new things.  &nbsp;</li>
<li>Values people who will bring their hearts to work with them, who’ll genuinely care about doing the right things and creating a can-do culture. &nbsp;</li>
<li>Realists, pragmatists and survivors – this stuff is hard, and we won’t always get it right, so we need to work together to adapt, learn from our history and use it to inform our future, all while keeping going. &nbsp;</li>
</ul>If that sounds like you, then what are you waiting for? &nbsp;If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Organisational Support Lead

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for communities, children and their families, within library community spaces.Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries, you will ensure that each customer has a positive experience in the library.<h2>Additional information</h2><ul>
<li>Can you provide excellent customer service to all visitors to Northamptonshire Central LibraryPlus?</li>
<li>Are you motivated and enthusiastic with a proactive approach?</li>
<li>Are you creative and excited about delivering and supporting memorable activities for children and their families?</li>
<li>Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?</li>
</ul>If so, you might be the person we are looking for.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Customer Service Advisor (Northamptonshire Central Library)

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Waste Management Team at West Northants Council is seeking to recruit a Waste Customer Service Administrator. &nbsp;&nbsp;We are looking to recruit a friendly &amp; confident communicator who will enjoy supporting our residents with a high level of customer service. The role requires someone who is organised and works well under pressure as we introduce new customer facing waste systems.&nbsp;In this role you’ll provide support to the Waste Management service, an essential service used by all West Northants residents.&nbsp;Your primary role will be to efficiently process waste management service related customer queries and provide front facing advice, through multiple channels, including telephone calls, emails and other online waste systems. Primarily dealing with enquiries regarding our Household Waste Recycling Centres the role will also provide support on other general Waste Management administrative tasks.&nbsp;You will be supported by colleagues in the waste operations team to proactively manage residents’ queries, helping to ensure the smooth management of waste services to fulfil the Council's statutory duties.The role is for an initial 12 month period - fixed term contract and we would potentially welcome any internal applicants looking for a secondment opportunity. <h2>Additional information</h2>Ideally you will have experience delivering excellence customer service. You will be confident in engaging with customers and service users on the introduction of new waste service systems, giving support to residents over the phone and online.You will need • A sound understanding or experience Council waste services (training will be provided) • Ability to work independently, using own initiative&nbsp; • Ability to prioritise and work efficiently&nbsp; • To enjoy the challenge of contributing to and helping residents • Attention to detail and computer skills supporting back office functions • Experience of data analysis and producing reports&nbsp; • Great communication skills&nbsp; • Excellent customer service skills to ensure our colleagues and partners have a positive experience<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Waste Customer Service Administrator

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Education Entitlement Service (EES) strives to deliver outstanding services for our customers, predominately the children of Coventry, who may be requiring access to education or alternative education provision. We ensure vulnerable children are appropriately supported; have a voice, that hopefully leads to their high achievement and excellent progress.

The EES is made up of a diverse range of teams all working together to recognise, support and apply innovative solutions to address the growing issues in relation to trying to educate some of our most vulnerable pupils in schools.&nbsp;

The School Organisation Service (Admissions) co-ordinates school admissions  processes. &nbsp;Team tasks include the:

<ul>
	<li>Administration of all applications for school places</li>
	<li>Provision of information for parents, school and other stakeholders; and</li>
	<li>Provision of information to support the school appeals process</li>
</ul>
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.&nbsp;

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? We are looking for an enthusiastic team player and a great communicator to join our service. &nbsp;You will be responsible for dealing with applications for school places and travel passes. You will have the ability to understand, interpret and explain complex statutory guidelines to parents, school staff, and other education colleagues. You will have strong IT skills, showing accuracy and a great eye for detail.&nbsp;This role is fixed-term for 12 months to cover maternity leave.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). &nbsp;Who are we looking for? You will have strong IT skills, preferably with experience of Capita ONE or similar admissions software. Working with parents and schools in this customer service role you will need:   &nbsp;<ul>
<li>Good communication and interpersonal skills   </li>
<li>Ability to work in a pressurised environment, meeting deadlines and managing time effectively   </li>
<li>A flexible and positive approach to teamwork   </li>
</ul>If you need help or support to complete your application, please visit our&nbsp;<a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date: 29 September 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

School Organisation Assistant

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Coventry Bereavement Service work tirelessly to deliver the highest possible standards of service to all bereaved families at their time of need.We are responsible for the provision of burial across 6 cemeteries located city wide, the management of Canley Crematorium and Gardens of Remembrance as well as various other sundry services including the provision of Public Health Funerals and post cremation memorialsation. Through the hard work, commitment and dedication of our skilled team of colleagues we are able to deliver a highly demanding service demonstrating both empathy and compassion. &nbsp;&nbsp;&nbsp;&nbsp;Bereavement Service is proud of the services it is able to deliver and guarantee the families are always at the heart of all it does. We will provide you with an environment where you can flourish by providing training, promote personal growth and learn new skills all whilst helping to deliver essential services to the bereaved.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? As a gardener in bereavement services, your role is to maintain the landscape of the Gardens of Remembrance, arboreal and horticultural features across all the Local Authorities’ Cemeteries.You will undertake driving duties which may include vehicles up to 7.5 tonnes and ride on grass-cutting equipment.You will be planting, hedge cutting and pruning of shrubs and hedges. You will be responsible for chemical control, applying weed killers and other chemicals in line with Health &amp; Safety.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.Who are we looking for? To be successful in this role, you will need:<ul>
<li>Knowledge of horticulture</li>
<li>ability to supervise and set work</li>
<li>Ability to operate a range of machinery</li>
<li>Customer Care Skills to communicate tactfully and sympathetically with bereaved members of the public</li>
<li>Significant experience in the operation of plant and equipment</li>
<li>PA1 and PA6 trained</li>
<li>NVQ 1, 2 &amp; 3 in Horticulture, City &amp; Guilds or equivalent</li>
<li>A Full Driving License</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to learn about the assistance we can provide.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Gardener

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Are you ready to lead a dynamic team and make a real difference in the lives of others? We are seeking a highly competent and compassionate Assistant Manager to oversee the day-to-day operations of one of our Internally Provided Housing with Care schemes.The Role:As Assistant Manager, you will:<ul>
<li>
Lead and develop a dedicated staff team to deliver high-quality care and support.</li>
<li>Ensure compliance with Care Quality Commission (CQC) Key Lines of Enquiry (KLOEs) while continually seeking ways to improve the quality of life for the people we support.</li>
<li>Oversee budget management, recruitment, and adherence to HR policies and procedures.</li>
<li>Work collaboratively with sister schemes, providing guidance and support in the absence of their Assistant Manager.</li>
<li>Be part of the on-call management rota, supporting services for Older Adults, Dementia, and Reablement.</li>
</ul>This is a critical leadership role where your efforts will directly impact both the service's operational excellence and the well-being of those in our care.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? We’re looking for an inspiring and empathetic leader who embodies the values of respect, integrity, and innovation. To succeed in this role, you’ll need to demonstrate:<ul>
<li>
Leadership Excellence: A confident leader capable of making decisions independently and working collaboratively within a team.</li>
<li>
Person-Centred Commitment: A dedication to promoting independence, rights, and choices for the people we support.</li>
<li>
Outstanding Interpersonal Skills: The ability to communicate effectively with staff, families, professionals, and service users in both formal and informal settings.</li>
<li>
Proven Experience: At least 5 years of frontline management experience in a social care setting, with a sound understanding of CQC regulations and standards.</li>
<li>
Strong Organisational Skills: The ability to manage competing priorities and handle conflicting demands.</li>
<li>
Development Focus: A passion for creating an open and transparent culture that supports learning and the development of both the staff team and the service.</li>
</ul>Why Join Us?This is more than just a job; it’s an opportunity to step into a respected leadership role following a much-loved manager. You’ll have the chance to shape the service, inspire your team, and leave a lasting positive impact on the community.We are committed to creating an environment where both our staff and the people we support can thrive. If you have the expertise, enthusiasm, and empathy to lead our Housing with Care scheme into its next chapter, we would love to hear from you.If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview dates: 3rd &nbsp;and 6th October 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Assistant Manager

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.&nbsp;&nbsp;

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!&nbsp;
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.&nbsp;

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Come and join us at an exciting time and be part of the Professional Support Service’s journey. We are a team that works with colleagues at all levels across Children and Education Services to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.&nbsp;This role will be based in the Fostering Service and will support Fostering Panels. This will include; ensuring a smooth and efficient process in preparation for, during and after the Fostering Panel, producing comprehensive electronic minutes from Panel in accordance with the Fostering Regulations and ensuring a positive and professional experience for prospective Foster Carers. You will work closely with the Panel Chair and members and liaise with Social Workers to complete any required after Panel work, such as distributing outcomes and recording those on the in-house case management system.&nbsp;You will be required to support improvement and Ofsted priorities in Children’s Services and continue to work towards making a difference in improving the lives of Children, Families and Young People.&nbsp;All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). &nbsp;Who are we looking for? We are looking for someone who:<ul>
<li>Has strong minute-taking skills</li>
<li>Is a self-starter&nbsp;</li>
<li>Has a flexible can-do approach</li>
<li>Thrives in a busy environment, with an ability to multitask to meet conflicting deadlines</li>
<li>Can problem-solve and use their own initiative&nbsp;</li>
<li>Has great attention to detail, along with excellent communication skills</li>
</ul>Does this sound like you? Then we want to hear from you! Contact us for an informal discussion about the role email&nbsp;<a href="mailto:Debbie.shie;d@coventry.gov.uk" target="_blank">Debbie.shield@coventry.gov.uk</a>&nbsp;If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date: 18 September 2025 About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Fostering Panel Support Officer

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here:&nbsp;<a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a><h2>About the role</h2>We are looking to recruit Inclusion Officers: School Attendance Support Officers (SASO) in the School Attendance Support Service in West Northamptonshire Council, based at One Angel Square but also working in the school community.&nbsp;Ensuring good attendance at school is everyone’s business and it is our role to ensure that all pupils receive the education to which they are entitled. It is our intention that the right support is given at the right time to ensure that attendance for all pupils, but particularly for our vulnerable cohorts, sits at a good level. We are clear that anything below 95% is not good enough and will require action by the school and parents working with West Northants Council and other essential services.Using the DfE Attendance guidance entitled Working Together to Improve School Attendance as a basis for our work, the SASO will lead termly Targeted Support Meetings within their allocated schools to identify barriers to good attendance and navigate appropriate support for the school, for the pupil and their family, to ensure that attendance is prioritised.You would be joining a highly motivated, committed team which has been brought together from a wide range of experiences to ensure pupils have full access to and are safe in education and to support access to education and positive educational outcomes for vulnerable learner This role is exempt from the Rehabilitation of Offenders At 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.<h2>Additional information</h2>We want talented, ambitious and passionate people like you to come and take on this challenging and rewarding role. You must be able to work collaboratively and supportively whilst balancing this with the ability to challenge where it is required.With excellent oral and written communication skills, you will be a clear thinker and outcome focused.Collaborative multi-agency working is key to this role alongside being resilient and determined.For an informal discussion about the role please contact <a href="mailto:Katie.Morlidge@westnorthants.gov.uk" target="_blank">Katie.Morlidge@westnorthants.gov.uk</a> <h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions&nbsp;- watch WNC colleagues explain&nbsp;<a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

School Attendance Support Officer

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Are you passionate about working with people with Dementia? This could be the role for you!We are currently seeking warm, enthusiastic, and dedicated young onset Dementia support workers to join an exciting new project that will transform our current Dementia Day care provision into a single Dementia Hub for Coventry. The ethos of the service is to enable people to live well with Dementia.You will work 18 hours a week on a fixed-term basis, up to March 2026, within the service specifically for young-onset dementia. This is an exciting opportunity to offer a bespoke programme to people with young-onset dementia, which will enable them to develop coping strategies to live as independently as they can, with support to optimise their daily functions and cognitive skills. This could be a 6- or 12-week programme with individuals in their own homes and in the community.&nbsp;As a keyworker, you will work with individuals to establish what areas of their daily living they are struggling with and develop coping techniques to manage this. This might be calendar reminders, signs, use of assistive technology or relearning how to do a task such as shopping.You will promote independence and apply a person-centred approach in a safe, respectful, and dignified manner; giving people choice and control over the services they are using and ensuring the best possible outcomes for individuals within their own home.In return for your commitment, Coventry City Council offers a wide range of employee benefits, specialised training and will support you to develop within your role and plan your future career.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? A confident and passionate worker who understands how to respond according to the needs of the person and contribute to how the hub might develop in response to the changing demands. A worker who embraces the ethos that people with dementia can live well with dementia.You will need to have the social skills to enable you to contact and form new partnerships to further enhance the young-onset Dementia provision.An opportunity to develop your skills and gain more experience working in and beyond the service, linking in with Dementia servicesThis advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible.&nbsp;If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview dates: 15th and 16th September 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Young Onset Dementia Support Worker

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate – a large purpose built office by the train station along with several reception points across the city.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Council Tax Team&nbsp;-You will be part of a customer service team answering&nbsp;customer enquiries for a range of benefits, including Council Tax Support; in addition, you will answer enquiries in relation to Council Tax liability, Payment Plans and changes to a customer’s circumstances. This will involve dealing with telephone enquiries, requests, and pre-booked appointments in a contact centre setting.&nbsp;You will need excellent customer service and communication skill,s along with problem-solving and negotiation skills. &nbsp;You will need the ability to deal with a diverse range of customers and cope with changes and a fast-paced environment.&nbsp;Full training will be provided;&nbsp;however, knowledge&nbsp;and experience&nbsp;of Council Tax would be useful, albeit not essential.Closing date is 4th September 2025; successful candidates will be invited to an assessment and competency-based interview. &nbsp;Assessments will consist of a work-based role play exercise, and if you are successful, you will be invited to attend a competency-based interview.&nbsp;If you aren’t sure or have some questions, we’d be happy to talk to you, call Ninder on 02476 977 388 or Deb on 02476 972 891 during office hours for an informal conversation.Interview date: Week Commencing 15th September 2025We will use this interview to assess your English fluency as set out in part 7 of the Immigration Act 2016. &nbsp;We have a duty to ensure our employees have the necessary standard of spoken English in all public sector customer-facing roles.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? <ul>
<li>Care about delivering an excellent service to every internal and external customer</li>
<li>Excellent communication skills, confident in face to face, telephone and written activity</li>
<li>Ability to support a diverse customer base</li>
<li>Ability to deliver in a fast-paced environment</li>
<li>Ability to respond to change positively</li>
<li>To Be Flexible to the needs of the service</li>
<li>Good IT skills</li>
<li>An understanding of the range of services provided by the council.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit&nbsp;<a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Customer Services Advisor Level 2

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and free from discrimination and bias. 

Passenger Transport Services (PTS) Coventry, is responsible for delivering transport services to approximately 1200 passengers daily, to schools and daycare centres with special educational needs and/or physical and/or sensory impairments.&nbsp;

PTS have a team of over 180 staff from casual to F/T, supporting the service with 80 accessible minibus-type vehicles. The positions being recruited are on a split shift basis and there will be a need for successful candidates to work in the morning and afternoon with a break in between.
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? The job involves providing transportation for some of our most vulnerable people across Coventry. This can involve manually handling large wheelchairs and loading them on and off the minibuses. You will be dealing with a range of challenging behaviours potentially daily. Continuity is a vital part of the service we provide and we endeavour to keep the same driver and passenger assistant on the vehicle. &nbsp;In summary, the role involves the following tasks:<ul>
<li>Undertake all driving duties in allocated vehicles as instructed by the PTS office team.</li>
<li>Pick up service users and transport them to their point of destination using the vehicle in a safe, secure and caring manner.</li>
<li>Take all reasonable steps to prevent service users from causing harm to themselves and/or others.</li>
<li>Complete all paperwork as requested.</li>
<li>Be punctual, adaptable and reliable.</li>
</ul>These roles are 20 hours a week working 4 hours a day which includes a split shift of 2 hours in the morning and afternoon.&nbsp; These roles are term-time only.&nbsp; If you cannot adhere to these shifts please do not apply.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? Professionalism and a good work ethic are an essential part of our service.&nbsp;We expect our drivers to:<ul>
<li>Respect all clients and treat them with sensitivity and dignity at all times. &nbsp;</li>
<li>Be flexible in working contracted hours over a standard working day and a 5-day working week on a rota.</li>
<li>You need to be very patient, always calm, resilient and understanding of the needs of SEN children and vulnerable adults.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Passenger Transport Driver

<ul></ul>





‘Learning at Stivichall is a passport for life’Stivichall Primary School is a ‘Good’ school (Ofsted 2016) with aspects of outstanding provision. &nbsp;Our children are hard working, respectful and a joy to spend time with. &nbsp;We pride ourselves on providing memorable learning experiences that enable our pupils to excel and we feel that positive and rewarding lunchtimes are an important part of our school day.What is the job role? We would like to recruit innovative and energetic Lunchtime Supervisors to work across the primary age range (4-11 years) to ensure our lunchtimes are the best they can be. &nbsp;The usual hours are 1.5 hours daily, 5 days per week.Who are we looking for? The ideal applicants will:<ul>
<li>Supervise and help children with their lunch in the dining room or classroom</li>
<li>Be able to plan, provide and facilitate safe and creative play</li>
<li>Be adaptable and effective</li>
<li>Have high expectations of behaviour</li>
<li>Be enthusiastic with a caring attitude</li>
<li>Be keen to work as part of a team and be flexible</li>
<li>Have a professional attitude to their work</li>
<li>Show a willingness to administer first aid (training provided)</li>
</ul>For further information about our school please visit&nbsp;<a href="http://www.stivichallprimary.org" target="_blank">www.stivichallprimary.org</a>. Closing date: 22nd September 2025 Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS.Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

Lunchtime Supervisory Assistant - Stivichall Primary School

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>Additional information</h2><ul>
<li>A compassionate communicator who can adapt to different audiences and build rapport.</li>
<li>Have a strong knowledge of housing legislation, benefits systems, and local support services.</li>
<li>Experienced in working with vulnerable individuals, including those with complex needs.</li>
<li>Have the ability to manage a varied caseload and work independently.</li>
<li>Proficient in Office 365 and willing to learn new systems.</li>
<li>A full, clean UK driving licence is essential.</li>
</ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Early Intervention & Prevention Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Join us as a Procurement Business Partner at West Northamptonshire CouncilAre you ready to take the next step in your procurement career and make a real difference to the communities we serve?At West Northamptonshire Council, we’re looking for an experienced and ambitious Procurement Business Partner to play a pivotal role in shaping how we deliver high quality, value for money services. This is an exciting opportunity to join our forward-thinking central procurement and finance team, where you’ll provide expert strategic advice and deliver end to end procurement services that directly support our ambitious corporate plan and strategic objectives. <h2>Additional information</h2>We welcome applicants from all sectors and industries. Whether your background is in the public, private, or third sector, if you bring strong procurement expertise, commercial acumen, and the ability to build relationships at a senior level, we want to hear from you.In return, you’ll join a collaborative and supportive environment, where you’ll have the autonomy to shape the way we work, the visibility to influence at the highest levels, and the support to continue developing your career.If this sounds like the right next step for you, we’d be delighted to hear from you.For an informal discussion please contact Louise Gatehouse <a href="mailto:Louise.Gatehouse@westnorthants.gov.uk" target="_blank">Louise.Gatehouse@westnorthants.gov.uk</a><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Procurement Business Partner

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Join us as a Procurement Business Partner at West Northamptonshire CouncilAre you ready to take the next step in your procurement career and make a real difference to the communities we serve?At West Northamptonshire Council, we’re looking for an experienced and ambitious Procurement Business Partner to play a pivotal role in shaping how we deliver high quality, value for money services. This is an exciting opportunity to join our forward-thinking central procurement and finance team, where you’ll provide expert strategic advice and deliver end to end procurement services that directly support our ambitious corporate plan and strategic objectives. Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? As a senior member of the team, you will:<ul>
<li>Lead and inspire a team of four, driving performance, capability, and professional growth.</li>
<li>Act as a trusted commercial adviser to senior stakeholders, influencing decisions and supporting major programmes within the People and Resources portfolio.</li>
<li>Shape and deliver a complex and varied procurement pipeline, balancing strategic priorities with operational delivery.</li>
<li>Ensure our activity achieves real impact by embedding robust governance, compliance, and risk management, while also looking for opportunities to innovate and add value.</li>
<li>Champion our business partner model, raising the profile of procurement and ensuring best practice is consistently applied across the organisation.</li>
</ul> About you We welcome applicants from all sectors and industries. Whether your background is in the public, private, or third sector, if you bring strong procurement expertise, commercial acumen, and the ability to build relationships at a senior level, we want to hear from you.In return, you’ll join a collaborative and supportive environment, where you’ll have the autonomy to shape the way we work, the visibility to influence at the highest levels, and the support to continue developing your career.If this sounds like the right next step for you, we’d be delighted to hear from you.For an informal discussion please contact Louise Gatehouse <a href="mailto:Louise.Gatehouse@westnorthants.gov.uk" target="_blank">Louise.Gatehouse@westnorthants.gov.uk</a>About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate – a large purpose built office by the train station along with several reception points across the city.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Community Resilience Lead Officer, Full-Time, Fixed Term for 18 months.Are you passionate about community empowerment, strategic collaboration, and making a lasting impact? We are seeking a proactive and inspiring Community Resilience Lead Officer to help deliver our city-wide vision for stronger, more connected communities. &nbsp;You’ll play a pivotal role in shaping and delivering initiatives that support community organisations, champion volunteering, and unlock vital funding opportunities.Your Mission:&nbsp;As a key member of the Community Resilience Team, you’ll lead on the operational delivery of our community resilience strategy, focusing on three core pillars:<ul>
<li>&nbsp;     Supporting community organisations that uplift and empower Coventry’s residents</li>
<li>&nbsp;    Identifying and securing external funding to fuel innovation and sustainability</li>
<li>&nbsp;    Championing volunteers as essential partners in service delivery and community support</li>
</ul>Your Responsibilities Will Include:<ul>
<li>&nbsp;    Leading and coordinating funding bids and partnership collaborations</li>
<li>&nbsp;    Advising Council officers, elected members, and programme boards on volunteering and community engagement</li>
<li>&nbsp;    Supporting service and asset transfers to community ownership with integrity and strategic oversight</li>
<li>&nbsp;    Contributing to the development of new policies and standards that shape the future of community resilience</li>
<li>&nbsp;    Delivering targeted development support to voluntary sector groups across the city</li>
<li>&nbsp;    Measuring and reporting impact to inform future practice and policy</li>
<li>&nbsp;    Managing day-to-day operations of the Community Resilience Team, including matrix management and deputising for the Team Manager when required</li>
</ul>What You’ll Bring:&nbsp;<ul>
<li>&nbsp;    A strong understanding of the voluntary and community sector</li>
<li>&nbsp;    Experience in securing and managing funding streams</li>
<li>&nbsp;    Excellent communication and stakeholder engagement skills</li>
<li>&nbsp;    Confidence in working across teams and with external partners</li>
<li>&nbsp;    A collaborative mindset and a passion for inclusive, community-led change</li>
</ul>Why Join Us?This is your opportunity to be part of a forward-thinking council that values innovation, inclusion, and community-powered transformation. You’ll work closely with senior leaders, contribute to high-impact initiatives, and help shape a resilient Coventry for generations to come.Ready to make your mark?&nbsp;Apply now and help us build a stronger, more connected Coventry—together.Closing date is 5th September 2025, successful candidates will be invited to an assessment and competency-based interview on 17/18th September 2025.&nbsp;All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.Who are we looking for? <ul>
<li>Care about delivering an excellent service to every internal and external customer</li>
<li>Excellent communication skills, confident in face to face, telephone and written activity</li>
<li>Ability to support a diverse customer base</li>
<li>Ability to deliver in a fast-paced environment</li>
<li>Ability to respond to change positively</li>
<li>To Be Flexible to the needs of the service</li>
<li>Good IT skills</li>
<li>An understanding of the range of services provided by the council.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.&nbsp;Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document&nbsp;labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s):About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Community Resilience Lead Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Are you highly organised, detail-driven, and passionate about supporting children and young people with additional needs? We are looking for a proactive EHC Locality Administrator to join our dedicated team and help facilitate essential processes that ensure every child receives the right support.<h2>Additional information</h2>We’re seeking a motivated, detail-oriented individual who thrives in busy environments and enjoys problem-solving and collaboration. Key attributes include:Excellent attention to detail, with a keen ability to spot inconsistencies and ensure accuracyStrong organisational skills, capable of handling multiple priorities and meeting tight deadlinesEffective communicator, able to engage with professionals, families, and colleagues with clarity and confidenceProficiency in IT systems, with experience in administrative databases (training on Capita ONE will be provided)Team player attitude, ensuring seamless collaboration within a large, supportive teamThe chance to make a meaningful impact on the lives of children and families in our community.For more information or an informal discussion about the role, we'd love to hear from you. &nbsp; Please contact <a href="mailto:Paulette.Wright@westnorthants.gov.uk" target="_blank">Paulette.Wright@westnorthants.gov.uk</a>&nbsp;<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

EHC Locality Administrator

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Our Human Resources Service supports the implementation of the Council’s One Coventry Plan and leads on the implementation of our People Plan. Our vision is to be a diverse, innovative and inspiring place to work that enables our people to be themselves whilst performing at the highest levels to support the citizens of Coventry. Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? <ul>
<li>You will be given training on the system, legislative requirements and terms and conditions that are needed to provide the services, leading to qualifications in Payroll or Pensions.</li>
<li>Initially working alongside experienced staff, you will on a day-to-day basis carry out a range of task that include statutory and non-statutory deductions, employment contract changes, starters and leavers and manual calculations for both payroll and pensions</li>
<li>We work on a flexible basis and currently combine both home/office working with a requirement to undertake 2 office days per week.</li>
<li>
You will also undertake a Level 3 Payroll Administrator Apprenticeship. For further information on the apprenticeship visit&nbsp;<a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/payroll-administrator-v1-1" target="_blank">https://www.instituteforapprenticeships.org/apprenticeship-standards/payroll-administrator-v1-1</a>
</li>
</ul>All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. &nbsp;Who are we looking for? <ul>
<li>We&nbsp;are looking for an individual who has excellent numeracy skills with an interest in payroll &amp; pensions. Accuracy &amp; attention to detail is paramount.</li>
<li>You should be able to work at a fast pace and be flexible to meet numerous monthly deadlines.</li>
<li>Quality is at the heart of everything we do, and you should be passionate about providing excellent customer service.</li>
<li>
If you need help or support to complete your application, please visit our&nbsp;<a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a>&nbsp;to see how we can assist you.
</li>
<li>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'</li>
</ul>Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.&nbsp;Interview date: Week Commencing 5th October 2025.About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Payroll & Pensions Trainee

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate – a large purpose built office by the train station along with several reception points across the city.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Join Us as an Administrative Support Worker – Customer Services (Adult Social Care)Do you enjoy helping others and working collaboratively in a role that truly makes a difference? We’re offering a unique opportunity to join our Customer Services Team as a full-time Administrative Support Worker — supporting the delivery of vital Adult Social Care services.This role centres on working alongside a severely visually impaired Customer Services Advisor, providing tailored assistance to help them carry out their responsibilities effectively. Whether in person or via Microsoft Teams, you’ll be an essential part of a partnership built on trust, respect, and shared purpose.What You'll Do&nbsp;<ul>
<li>     Verbally communicate written information clearly and accurately</li>
<li>&nbsp;   &nbsp; &nbsp;Listen to calls and record key details such as names, dates of birth, and addresses</li>
<li>&nbsp;    Navigate database systems to retrieve and relay information as guided</li>
<li>&nbsp;    Ensure accurate and timely communication with internal teams</li>
<li>&nbsp;    Build a professional and respectful working relationship with the Advisor - and their guide dog</li>
</ul>When the Advisor is on leave, you’ll step into a frontline role, supporting customers directly and helping the team manage incoming queries.What You’ll Bring&nbsp;<ul>
<li>&nbsp;    Strong verbal and written communication skills</li>
<li>&nbsp;    Excellent attention to detail and note-taking ability</li>
<li>&nbsp;    Confidence using digital systems and databases</li>
<li>&nbsp;    A collaborative mindset and a commitment to inclusive service delivery</li>
</ul>The closing date for applications is midnight on 5th September 2025 with assessments taking place week commencing 15th September 2025. This will consist of a competency-based interview and a work-based role play.We will use this interview to assess your English fluency as set out in part 7 of the Immigration Act 2016.  We have a duty to ensure our employees have the necessary standard of spoken English in all public sector customer-facing roles. &nbsp;Want to Chat First?We’d love to hear from you. For an informal conversation, contact Aidan , our Customer Services Manager, on 02476 977439 during office hours.This isn’t just a job. It’s a chance to be part of something bigger — to empower others, grow professionally, and bring your whole self to a team that values you.Ready to make a difference? Apply now and help us shape the future of Adult Social Care.All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? <ul>
<li>Care about delivering an excellent service to every internal and external customer</li>
<li>Excellent communication skills, confident in face to face, telephone and written activity</li>
<li>Ability to support a diverse customer base</li>
<li>Ability to deliver in a fast-paced environment</li>
<li>Ability to respond to change positively</li>
<li>To Be Flexible to the needs of the service</li>
<li>Good IT skills</li>
<li>An understanding of the range of services provided by the council.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Administrative Support Worker

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Customer Services is one of the largest departments in Coventry City Council and are the front face of the organisation. &nbsp;We are usually the first port of call for customer enquiries across the council. &nbsp;Our fast-paced telephone teams deal with thousands of calls and emails a week, we have a dynamic Customer Service Centre with around 2500 visitors a week approaching us for a wide range of enquiries from paying their council tax to seeking help to access services and dedicated support teams who process bookings, timesheets and general administration work for the whole organisation.You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate – a large purpose built office by the train station along with several reception points across the city.Joining Customer Services is a really good stepping stone into a long term career with the Council, depending on the role you are offered you will learn about other parts of the organisationWe want every single customer to have a positive experience when approaching the council and would welcome you being part of the team.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.Our Values are:<ul>
<li>Open and fair: We are fair, open, and transparent.</li>
<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
<li>Engage and empower: We talk and listen to others, working together as one.</li>
<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>What is the job role? Exciting Opportunity to Join Our Community Support Team!Are you passionate about making a difference behind the scenes? Our Community Support Team is looking for a professional, detail-oriented individual to join us for a Full-Time, Fixed Term role until the end of March 2026 that keeps our services running smoothly and efficiently.Your Role:Become a vital part of our busy office environment, supporting the team with a variety of administrative tasks, including:<ul>
<li>Accurate data input</li>
<li>Raising invoices</li>
<li>Ordering supplies</li>
<li>Maintaining essential records</li>
</ul>You’ll be working closely with both internal colleagues, residents and external partners, so strong communication skills are key. If you’re organised, adaptable, and thrive in a fast-paced, community-focused setting, we want to hear from you!What You’ll Bring:<ul>
<li>A keen eye for detail</li>
<li>Professionalism and resilience</li>
<li>Flexibility to support changing business needs</li>
<li>A collaborative spirit and positive attitude</li>
</ul>If you aren’t sure or have some questions, we’d be happy to talk to you; call Nicole Lane on 02476 977524 for an informal conversation during office hours. &nbsp;All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? <ul>
<li>Care about delivering an excellent service to every internal and external customer</li>
<li>Excellent communication skills, confident in face-to-face, telephone and written activities</li>
<li>Ability to support a diverse customer base</li>
<li>Ability to deliver in a fast-paced environment</li>
<li>Ability to respond to change positively</li>
<li>To Be Flexible to the needs of the service</li>
<li>Good IT skills</li>
<li>An understanding of the range of services provided by the council.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date: Week Commencing 15th September 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit&nbsp;<a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Customer Services Support Officer Level 2

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council,&nbsp;embedding a new structure, this is a great time to join us as we develop staff and shape the way we work in&nbsp;Homelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Interviews are proposed to be held on the 4th September 2025<h2>Additional information</h2>Candidates would have a minimum of two years relevant work experience in a customer focused environment with an ability to work at a fast pace, demonstrating excellent verbal and written communication. You will be a skilled negotiator with an ability to problem solve, prioritise your own workload and make effective contributions to an incredible team. The successful candidate will be resilient, a self-starter and able to make sound decisions.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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