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Permanent (4 vacancies) Ref: F1029 The Revenues and Benefits Service provides the statutory functions of collecting Council Tax and Business Rates, alongside administering applications for Housing Benefit and Council Tax Support. Following a review of the Service, an exciting opportunity has arisen to join the Revenues and Benefits Team.&nbsp; The Council are seeking four customer focused individuals who will be able to help us deliver the Service in a new way by working across all the areas that we deliver to residents. You will have good written and verbal communication skills and should be&nbsp; able to communicate with a wide range of people.&nbsp; You should have patience with customers and good listening skills that can be used to resolve residents’ queries. You will have the ability to complete tasks in a pressurised environment and work with little supervision. You will be required to work on a wide range of tasks including the processing of Housing Benefit applications, Council Tax Support applications and the collection of Council Tax and Business Rates. In return, the Service will offer full training, access to flexible working (including hybrid working) and the opportunity to study for professional qualifications in Revenues and Benefits with the Institute of Revenues, Rating and Valuation. While previous experience in a similar role is desirable, we welcome applications from candidates with transferable skills and a strong willingness to learn. A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Due to a high volume of applications we may close the advert prior to the stated closing date.&nbsp;

Dacorum Borough Council

Revenues and Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4478/Advert_Bundle_-_Visiting_Officer.pdf" target="_blank">Advert_Bundle_-_Visiting_Officer</a></li>
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Due to the needs of the Shared Service, an opportunity has arisen to recruit a part-time Revenues&nbsp; Visiting Officer for the Revenues team at Lancaster, on a permanent basis.&nbsp;
This key post will prioritise the requirement to inspect and identify empty and occupied council tax&nbsp; and business rate properties for revenue purposes. The post holder will also be expected to&nbsp; undertake benefit visits to resolve outstanding enquiries and offer advice and assistance to the most&nbsp; vulnerable clients.&nbsp;
Duties include:&nbsp;
<ul>
<li>The inspection of new, altered and empty properties, obtaining information re: ownership and&nbsp; occupation for all council tax and business rate enquiries.</li>
<li>Conduct inspections relating to reliefs for both council tax and business rates.</li>
<li>Keeping accurate records of inspection and ensure that inspections are completed in a cost-effective manner to maximise revenue.</li>
<li>Provide information to the public in accordance with current legislation, with particular&nbsp; emphasis on customer care.</li>
<li>Provide witness statements and give evidence when required in tribunal and court&nbsp; proceedings.&nbsp;</li>
</ul>
We are looking for an enthusiastic, self-motivated person with the ability to work alone and manage&nbsp; their own workload to meet deadlines. A working knowledge of revenues, together with good&nbsp; communication skills and a customer care attitude is essential, whilst knowledge of the demographic&nbsp; and geographical area, and an understanding of work in the benefits environment is considered&nbsp; highly desirable.&nbsp;
 Candidates must have a full current UK driving licence. The post is accredited with casual user car&nbsp; allowance.&nbsp;
 As an employer we like to thank our employees for their hard work and commitment by giving them&nbsp; the opportunity to access a range of employee benefits including flexi time, hybrid working, a&nbsp; minimum of 28 days’ annual leave (plus Bank Holidays), family friendly policies, access to an&nbsp; Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance&nbsp; scheme, discounted parking, bus and rail fares and a cycle to work scheme.&nbsp;
 International Sponsorship - this role is not open to International Sponsorship&nbsp;

Lancaster City Council

Visiting Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4511/Shortlisting_Matrix__Candidate_Selection_.xlsx" target="_blank">Shortlisting_Matrix__Candidate_Selection_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4512/HR.016_Successful_Candidate_Information__1_.docx" target="_blank">HR.016_Successful_Candidate_Information__1_</a></li>
</ul>





Due to the needs of the Shared Service, an opportunity has arisen to recruit a part-time Revenues Visiting Officer for the Revenues team at Lancaster, on a permanent basis.
This key post will prioritise the requirement to inspect and identify empty and occupied council tax and business rate properties for revenue purposes. The post holder will also be expected to undertake benefit visits to resolve outstanding enquiries and offer advice and assistance to the most vulnerable clients.
Duties include:
<ul>
<li>The inspection of new, altered and empty properties, obtaining information re: ownership and occupation for all council tax and business rate enquiries.</li>
<li>Conduct inspections relating to reliefs for both council tax and business rates.</li>
<li>Keeping accurate records of inspection and ensure that inspections are completed in a cost-effective manner to maximise revenue.</li>
<li>Provide information to the public in accordance with current legislation, with particular emphasis on customer care.</li>
<li>Provide witness statements and give evidence when required in tribunal and court proceedings.</li>
</ul>
We are looking for an enthusiastic, self-motivated person with the ability to work alone and manage their own workload to meet deadlines. A working knowledge of revenues, together with good communication skills and a customer care attitude is essential, whilst knowledge of the demographic and geographical area, and an understanding of work in the benefits environment is considered highly desirable.&nbsp;
Candidates must have a full current UK driving licence. The post is accredited with casual user car allowance.&nbsp;
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 28 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, discounted parking, bus and rail fares and a cycle to work scheme.
International Sponsorship&nbsp;- this role is&nbsp;not&nbsp;open to International Sponsorship

23 Benefits And Revenues Jobs