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<h2>About the job</h2>Salary: £30,024 - £32,597 a year Hours per week: 37 Contract type: Permanent&nbsp;In this role, you’ll help ensure Council Tax, Business Rates and benefit overpayments are billed and collected efficiently. You’ll be using both manual and computerised systems to manage accounts, handle sensitive data, and keep accurate records. You’ll also speak directly with residents, businesses and claimants to resolve queries, negotiate payment arrangements and sometimes take recovery action through to the Magistrates or County Courts when needed. You’ll be part of a supportive team that values accuracy, fairness and good customer service, even when working with customers who may be experiencing financial difficulties. Occasionally, you may need to work the odd Saturday morning or evening to help us meet service demands.Please note this role does not attract sponsorship.<h2>About you</h2>You’ll bring proven experience of working in a Local Taxation or debt collection environment, ideally with a good understanding of Council Tax, Non-Domestic Rates or overpayments of benefits. You’ll be confident using computer systems like Academy and Comino, and comfortable managing both digital and manual records with great attention to detail. You know how to communicate clearly and sensitively with a wide range of people, sometimes in challenging situations where tact and empathy really matter. You’re organised, able to plan your own workload to meet deadlines and targets, and you’re not afraid of working with numbers — adding, subtracting, multiplying and dividing comes naturally to you.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1623002&amp;ptId=11786" target="_blank">download: Recovery Officer JD (1).pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1623003&amp;ptId=11786" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Recovery Officer

<ul></ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Chelmsford City Council is looking for enthusiastic and committed people to help us maintain a quality Benefits service. The successful applicant will be responsible for providing excellent customer service in what can be a demanding and pressurised environment. A high standard of numeracy, literacy and accuracy is required.
The successful applicant&nbsp;will be part of a team responsible for all aspects of Housing Benefit and Council Tax Support assessment.&nbsp; As well as assessing entitlement consistently and accurately, the post holder will be required to provide benefits advice and explanations in writing, face-to-face and over the telephone.&nbsp;
Full training&nbsp;will be given to successful applicants without experience.&nbsp; Please note that until training has been successfully completed and you are able to work independently, employees will be required to work in the office. Training takes between six months and one year.
Shortlisted applicants for the role will be invited to a competency test the week commencing 13th October 2025. Applicants reaching the required standard will be invited to a formal interview in week commencing 27th October 2025. Chelmsford City Council operates a hybrid working policy and, once training has been successfully completed, applicants will be able to work from home with minimal need to visit the office. &nbsp;
Please note should we receive sufficient applications, this role may close early.
Chelmsford City Council is committed to safeguarding vulnerable&nbsp;groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Trainee Benefits Assessor

We are seeking a proactive and detail-oriented Clerical Assistant to join our Revenues &amp; Benefits team. This is a fantastic opportunity for someone with strong administrative skills and a passion for public service to contribute to the smooth running of a vital council function. You will play a key role in supporting operations through a range of clerical and administrative duties, helping ensure our services run efficiently and effectively to include:Operating Document Image Processing equipment and systems Opening, sorting, and returning customer documents promptly Recording customer contact and distributing correspondence Using multiple IT applications to carry out daily system tasks, including electronic banking and reporting Obtaining Land Registry and other documentation, and supporting debtor tracing procedures Processing credit reports and customer refunds Processing DWP and other notifications related to debt recoveryIt is essential that you have experience working effectively as part of a team along with having:Good level of competency in general IT and Microsoft Office systems. Strong numerical and written skills Excellent organisational skills and attention to detail. For an informal discussion about the role please contact Andrew Carney on 01233 330445Click to view a<a href="https://www.ashford.gov.uk/media/k4bbamrg/7131a-clerical-assistant-august-2025.doc" target="_blank">Job Description</a> When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Clerical Assistant

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The Revenues and Benefits Administration Officer at West Northamptonshire Council provides essential administrative support across the Revenues and Benefits team. The role involves managing emails, indexing documents, raising orders and supporting financial systems like ERP. It contributes to the smooth operation of services including Council Tax, Business Rates and Benefits. The position is part-flexible, allowing remote work up to three days a week. It requires strong organisational, IT, and communication skills, and aligns with WNC’s THRIVE values.&nbsp;Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? In this role, you’ll handle day-to-day admin tasks such as indexing emails, scanning documents, and capturing benefit claims. You’ll use systems like ERP to raise purchase orders and invoices, and support projects with data collation and mail merges. You’ll ensure accurate data entry to meet performance indicators and maintain stationery supplies. You’ll work independently, using Office 365 tools to manage information securely and efficiently. &nbsp;Your work will help streamline operations across Council Tax, Benefits, and Business Rates, making a real impact on residents’ lives.About you You will be a highly organised and detail-oriented individual with strong administrative experience and a proactive approach to supporting team operations. You will have excellent communication skills, both written and verbal, and are confident using Microsoft Office and digital systems to manage data efficiently. &nbsp;You will bring a positive attitude and a willingness to learn.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Revenues and Benefits Administration Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3808/Payments-Officer-Accessible-JD-May-2025.pdf" target="_blank">Payments-Officer-Accessible-JD-May-2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3809/GUIDANCE_NOTES_FOR_JOB_APPLICANTS_-_June_21.pdf" target="_blank">GUIDANCE_NOTES_FOR_JOB_APPLICANTS_-_June_21</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3810/PRIVACY_NOTICE_FOR_JOB_APPLICANTS_EBC__24102023.pdf" target="_blank">PRIVACY_NOTICE_FOR_JOB_APPLICANTS_EBC__24102023</a></li>
</ul>





Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Payments Officer
Directorate: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resources
Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Revenues and Benefits
Hours:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 37 hours per week 
Contract Status:&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Permanent
Salary:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Grade D - £26,824 to £29,540 per year, £13.90 to £15.31 per hour
Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ilkeston Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP

Are you detail-oriented, highly organised, and passionate about delivering excellent financial and administrative support? Erewash Borough Council is looking for a dedicated&nbsp;Payments Officer&nbsp;to join our payments team.
What You’ll Be Doing

As a key member of our payments team, you’ll play a vital role in ensuring the smooth operation of our financial processes. Your responsibilities will include:
<ul>
<li>Processing purchase orders and managing supplier invoices to ensure timely payments.</li>
<li>Administering payroll changes and allowances for staff and Members.</li>
<li>Supporting the concessionary fares scheme by issuing Gold Cards.</li>
<li>Communicating effectively with customers, debtors, and suppliers.</li>
<li>Negotiating repayment plans and managing sundry debt collections.</li>
<li>Maintaining accurate financial records and producing reports for audits.</li>
<li>Providing general administrative support across the service.</li>
</ul>
What We’re Looking For

We’re seeking someone who is:
<ul>
<li>Proactive and confident in managing financial transactions and deadlines.</li>
<li>Skilled in customer service, with the ability to communicate clearly and professionally.</li>
<li>Experience of dealing with debt recovery, invoices and payroll.</li>
<li>Comfortable working with financial systems and maintaining accurate records.</li>
<li>Able to make informed decisions and prioritise tasks effectively.</li>
</ul>

Why Join Us?

<ul>
<li>Be part of a supportive and collaborative team.</li>
<li>Make a real difference in the community by supporting essential services.</li>
<li>Enjoy a varied role with opportunities to develop your skills.</li>
<li>Work in a flexible and inclusive environment.</li>
</ul>
Benefits of Working for Us

In addition to a competitive salary, you will also have access to:
<ul>
<li>Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ continuous service) plus 8 bank holidays a year.</li>
<li>Free workplace car parking within the Borough.</li>
<li>Opportunities for training, learning and continuous professional development.</li>
<li>Family friendly and flexible working policies available.</li>
<li>Flexi Time Scheme.</li>
<li>Option to join the Local Government Pension Scheme (LGPS) plus access to a salary sacrifice scheme for added voluntary pension contributions.</li>
<li>Discounted leisure membership with the Fit for Work scheme.</li>
<li>Access to the VIVUP employee benefits discount and salary sacrifice scheme.</li>
</ul>
The closing date for applications is 21 September 2025. Interviews will be held during week commencing 6 October 2025.
Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role.&nbsp; Please visit <a href="https://www.erewash.gov.uk/job-search" target="_blank">https://www.erewash.gov.uk/job-search</a>
You will be requested to provide some basic information before you upload your CV.
Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, telephone: 0115 931 6000 (24 hr. voicemail), e-mail: <a href="mailto:jobs@erewash.gov.uk" target="_blank">jobs@erewash.gov.uk</a>
The Council is positive about disabled people and those who meet the essential shortlisting requirements will be guaranteed an interview.
The Council also supports the Armed Forces Covenant and those who have previously worked in the armed forces and meet the essential shortlisting criteria will be guaranteed an interview.&nbsp;
Please ensure that you make it clear on your application that you wish to be considered under these criteria.

Payments Officer

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Revenues and Benefits Administration Officer at West Northamptonshire Council provides essential administrative support across the Revenues and Benefits team. The role involves managing emails, indexing documents, raising orders and supporting financial systems like ERP. It contributes to the smooth operation of services including Council Tax, Business Rates and Benefits. The position is part-flexible, allowing remote work up to three days a week. It requires strong organisational, IT, and communication skills, and aligns with WNC’s THRIVE values.&nbsp;<h2>Additional information</h2>You will be a highly organised and detail-oriented individual with strong administrative experience and a proactive approach to supporting team operations. You will have excellent communication skills, both written and verbal, and are confident using Microsoft Office and digital systems to manage data efficiently. &nbsp;You will bring a positive attitude and a willingness to learn.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

<ul></ul>







We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
This is an exciting opportunity to join the team and we are seeking to employ an enthusiastic individual to the role of Specialist Revenues &amp; Benefits Officer - Appeals.
Although not essential, you will ideally have experience of working in Local Government and have knowledge of the Capita One Revenues &amp; Benefits System and the Enterprise document imaging system.
The successful candidate will have detailed knowledge of the Housing Benefit and Council Tax regulations as well as the revision, supersession and appeals procedure. They will also have expertise of data input to computerised systems and maintaining accurate records.
You must have good communication skills both written and verbal, to prepare and present reports and tribunal submissions. be customer focused and have experience of using Microsoft products, web based services and email.
This is a permanent position working 37 hours per week on an agile basis.
If you think you have the necessary skills and enthusiasm to meet this demanding role, then we would very much like to hear from you. If you would like further information about this role please contact <a href="mailto:stephenlyon@sthelens.gov.uk" target="_blank">stephenlyon@sthelens.gov.uk</a>.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
This post is not subject Enhanced DBS Disclosure. 


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a>
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Specialist Revenues & Benefits Officer - Appeals

<ul></ul>





We have an exciting employment opportunity to recruit a permanent Housing Benefit and Council Tax Reduction Scheme Officer with a minimum of 2 years’ recent experience. 
We are looking for an individual who has an indepth knowledge of processing complex assessments, such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will also help those on low income to sustain their tenancies ensuring their benefits are fully maximised. 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
The Contracted hours are 36 hours a week and we offer a flexible working hours policy which includes hybrid working. 
Contact Details - 
If you would like to know more about the role, please contact Anne-Marie Cover on 0208 132 1751 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Assessment Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3120/Benefit_Officer_-_Role_Profile_2025.docx" target="_blank">Benefit_Officer_-_Role_Profile_2025</a></li>
</ul>





At Arun District Council we are continuously working to improve wellbeing, housing, the environments and the economy within the district. We care about making a difference to those to live, work and visit Arun, and you could be that difference.
Overall Job Purpose
To work as part of the Arun Revenues and Benefits team within the Finance Directorate, assessing people’s entitlement to Housing Benefit, Council Tax Reduction, discretionary awards and other discounts whilst applying the legislation that binds us. Delivering a first class, professional service, using a range of communication methods, and technical skills to ensure that all customer contact and Benefits &amp; Revenues transactions are completed and resolved to a high standard.
For more information about joining the Revenues and Benefits Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).
We love to invest in our people, providing the opportunity for professional development and&nbsp;fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working&nbsp;arrangements.&nbsp;Please see&nbsp;<a href="https://www.arun.gov.uk/why-work-for-arun" target="_blank">Why work for Arun</a>&nbsp;for more information on what Arun offers their employees.
We're an equal opportunity employer. All applicants will be considered for employment&nbsp;without attention to ethnicity, religion, sexual orientation, gender identity, family or parental&nbsp;status, national origin, veteran, neurodiversity status or disability.
For support with your application and CV writing, please visit&nbsp;<a href="https://www.arun.gov.uk/applying-for-adc-job" target="_blank">Applying for a job with us</a>. If you need further support with the application process, please contact People Services, regarding alternative ways to apply.
CLOSING DATE: 16 September 23:59pm
INTERVIEWS: 30 September 2025 at Bognor Town Hall (Please note that the Post-holder's base location for this post would normally be Arun Civic Centre in Littlehampton)

Arun District Council

Benefits Officer

We are recruiting a Team Leader at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) Contract Type: Permanent, Full Time Location: Working hours can be split between home and office depending on specific task requirements.Team: Council Tax Recovery This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £31,537 - £34,434 and offer access to training and development opportunities. This is an exciting opportunity to join Team Caerphilly in a busy customer facing service area and to provide support across the wider Council Tax and Business Rates Team.The postholder will assist Senior Officers in carrying out the Council Tax recovery and enforcement processes to maximise Council Tax collection, and will have day-to day line management responsibility for managing the Council Tax Recovery Team, providing appropriate training and development opportunities.Key duties will include maximising Council Tax collection, responsibility for post liability order actions, deal with complex arrears cases, and administer various insolvency actions that may apply to Council Tax debts, i.e. bankruptcies, insolvency practitioners by submitting insolvency claims and preparing write-off reports.For the role, we ask that you have: <ul><li>5 GCSEs Grade A*-C including Mathematics and English Language or equivalent relevant qualifications on the Credit and Qualifications Framework which require the same level of ability in Mathematics and English Language.</li><li>Detailed knowledge of Council Tax recovery and enforcement regulations and relevant case law, including insolvency processes.</li><li>IT literate and able to effectively use various software packages.</li><li>Experience of dealing with customer enquiries and complaints and liaising with external organisations. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sean O`Donnell/ Claire O'Brien on 01443 864013/ 01443 864017 or email <a href="mailto:odonns@caerphilly.gov.uk" target="_blank">odonns@caerphilly.gov.uk</a><a href="mailto:obriec@caerphilly.gov.uk" target="_blank">obriec@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information. This role requires a basic check with the Disclosure and Barring Service.





<ul></ul>

Caerphilly County Borough Council

Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2371/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2625/Income_Officer_JD_Oct_2024.pdf" target="_blank">Income_Officer_JD_Oct_2024</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
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If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you good with numbers and people?
Do you want to make a difference to the lives of people in our local community?
Do your skills currently include: Excellent customer service, good communication and a can-do attitude?
We have an exciting opportunity to join the Waverley Rent Accounts team, to maximise Waverley’s income and minimise the risk of bad debts, evictions, and homelessness.
The successful candidate will work with tenants, other Council teams and stator agencies. They will provide support, advice, and signposting to tenants, to maximise their income and make payment.
This is the perfect opportunity to use your customer service and negotiation skills, deliver a responsive service and acquire new knowledge.
We are looking for candidates with the ability to understand the needs of our local community, tenacity to pursue targets and the enthusiasm and ability to learn.
This post is a full-time role, 37 hours per week.
For an informal discussion about the post, please contact Deborah Harding (Rent Account Manager) on 01483 523 137.
We do not accept CV’s without a completed application form. Strictly no agencies please.
Closing date for applications: 15th September 2025 at 9.00am
Interview date: 17th September 2025&nbsp;

11 Benefits And Revenues Jobs