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At West Northamptonshire Council (WNC), our vision is simple: to make West Northants a great place to live, work, visit and thrive. We’re looking for a Revenues Manager to lead our Council Tax and Business Rates service, ensuring high-quality delivery, compliance with legislation, and a strong focus on customer experience. Reporting to the Assistant Director of Revenues and Benefits, you’ll manage a team of seven Team Leaders and play a key role in shaping the future of our revenues service. This is a leadership role with significant impact, offering the opportunity to drive innovation, digital transformation, and performance improvement across the council. The role is part flexible with a minimum of 2 days a week in the office (One Angel Square).Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? In this role, you’ll lead the strategic direction of Council Tax, Business Rates, and Inspections, making sure services run efficiently and in line with legislation. As the council’s expert on revenues, you’ll oversee billing, recovery, and enforcement while driving innovation and maximising income by improving collection rates. Managing a £1.6m budget and a team of seven Team Leaders, you’ll inspire high performance and champion digital solutions. You’ll also play a key part in major projects like revaluations and annual billing, and when required, deputise for the Service Director, ensuring our revenues service remains effective, forward‑thinking, and customer‑focused.About you You’re a confident leader with deep expertise in Council Tax and Business Rates, ready to bring energy and vision to our revenues service. With a strong track record in managing change, driving performance, and shaping policy, you thrive on solving complex challenges and inspiring teams to deliver their best. You’ll be IRRV Level 7 qualified and educated to degree level (or equivalent experience), with the ability to turn technical knowledge into clear, pragmatic advice that influences decisions. Most importantly, you’ll combine professionalism with enthusiasm, building strong relationships, embracing innovation, and keeping people at the heart of everything you do.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Revenues Manager

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>At West Northamptonshire Council (WNC), our vision is simple: to make West Northants a great place to live, work, visit and thrive. We’re looking for a Revenues Manager to lead our Council Tax and Business Rates service, ensuring high-quality delivery, compliance with legislation, and a strong focus on customer experience. Reporting to the Assistant Director of Revenues and Benefits, you’ll manage a team of seven Team Leaders and play a key role in shaping the future of our revenues service. This is a leadership role with significant impact, offering the opportunity to drive innovation, digital transformation, and performance improvement across the council. The role is part flexible with a minimum of 2 days a week in the office (One Angel Square).<h2>Additional information</h2>You’re a confident leader with deep expertise in Council Tax and Business Rates, ready to bring energy and vision to our revenues service. With a strong track record in managing change, driving performance, and shaping policy, you thrive on solving complex challenges and inspiring teams to deliver their best. You’ll be IRRV Level 7 qualified and educated to degree level (or equivalent experience), with the ability to turn technical knowledge into clear, pragmatic advice that influences decisions. Most importantly, you’ll combine professionalism with enthusiasm, building strong relationships, embracing innovation, and keeping people at the heart of everything you do.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5638/RES270__Ad__Business_Rates_Officer.pdf" target="_blank">RES270__Ad__Business_Rates_Officer</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5639/RES270__JD_PS__Business_Rates_Officer.pdf" target="_blank">RES270__JD_PS__Business_Rates_Officer</a></li>
</ul>

To apply online: ribblevalley.gov.uk/jobs Other ways to apply:For a paper application pack, send your contact details and vacancy reference number to <a href="mailto:HR@ribblevalley.gov.uk" target="_blank">HR@ribblevalley.gov.uk</a> or call 01200 414596 (24-hour answerphone)



Business Rates Officer Council Offices - Clitheroe
Reference: RES270 Pay: Scale 5 (scp 16-19) &nbsp;£30,518 to £32,061 per annum Hours: 37 hours per week
We have an exciting opportunity for a Business Rates Officer to join our Revenues Team.
This is a challenging but rewarding role; annual legislative changes require you to be flexible and able to adapt to changing demands. You will need to prioritise your workload effectively and be capable of tackling problems and implementing solutions. You will have excellent communication skills, both written and verbal, and the ability to maintain accurate and up-to-date records.
On a day-to-day basis, your role will be to provide an efficient service to all businesses within the Ribble Valley. You will ensure effective administration of billing and collection of business rates in accordance with statutory provisions and local procedures. You will liaise with the Valuation Office Agency on rateable value amendments and update the database accordingly.
Whilst knowledge of business rates legislation is essential, previous experience of working in a Local Authority Revenues role is not, although it would be advantageous.
For an informal discussion about the role please contact James Marshall on 01200 414425.
Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation), generous leave entitlement, occupational pension scheme and training/development opportunities.
Closing date: Friday 23 January 2026 Interview date: Thursday 5 February 2026
To apply online: ribblevalley.gov.uk/jobs Other ways to apply:For a paper application pack, send your contact details and vacancy reference number to <a href="mailto:HR@ribblevalley.gov.uk" target="_blank">HR@ribblevalley.gov.uk</a> or call 01200 414596 (24-hour answerphone) Reasonable adjustments: &nbsp; &nbsp;For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.

Business Rates Officer

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Welfare Rights &amp; DWP Liaison Officer £40,182 - £42,060 per annum We have recently updated this post to work more collaboratively with our internal and external parties. &nbsp;The job entails supporting the team to ensure that our clients benefits are maximised. &nbsp;You will also provide advice to the team and keep up to date with new government legislation on welfare benefits that may advantageous or disadvantageous to our clients, &nbsp;The successful candidate will need to have experience working in the Welfare benefits environment, they will need knowledge and experience of mandatory reconsideration and tribunal appeals. &nbsp;Your focus will need to be on the following areas; <ul><li>Completing complex benefit forms e.g. Personal Independent Payments, Universal Credit</li> <li>Create new working relationships between internal benefit advisors, DWP and the local Jobcentres</li> <li>Directly work with and refer applications to the Department of Works and Pension on welfare benefit issues for individual clients</li> <li>Provide welfare benefit training to the Client Affairs Team and the Income team as and when required.</li> <li>The post holder will be required to, as and when visit residents in their own home or at local authority hubs</li> <li>Operate, maintain, and update databases and systems used in the team in a systematic, thorough, timely and accurate manner, ensuring that the section’s procedures are complied with</li> <li>A good understanding and experience of using Microsoft applications</li> </ul> If you would like to know about this post before applying, please contact Frances Bastien 0203 373 2907. &nbsp;Please note that CV's will not be accepted, please respond to the person specification, that is attached to the JD Please view JD here closing date: 16th January 2026 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Welfare Rights & DWP Liaison Officer- Internal

Highly motivated individual required to join Bolsover District Council’s busy Revenues &amp; Benefits Team. Bolsover District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.Applications are invited from highly motivated candidates who are interested in a career within Local Government and who are committed to providing an excellent service.We are looking to fill the post of Revenues Officer. The successful candidate will undertake within a team environment, a range of duties relating to the efficient administration of the Benefits, Council Tax and Non-Domestic Rating functions of the Authority.To be successful you will need:<ul><li>demonstrable working knowledge of current Housing Benefit/Council Tax Support Regulations; or</li><li>demonstrable working knowledge of current Council Tax Regulations, </li><li>knowledge of the Data Protection Act and Freedom of Information Act,</li><li>recent proven practical experience of working within a Revenues or Benefits office,</li><li>proven practical experience of dealing with members of the public and other organisations,</li><li>computer literacy,</li><li>excellent customer service skills,</li><li>good verbal and written communication skills,</li><li>the ability to demonstrate strong customer focus and a commitment to service improvements,</li><li>the ability to work within a team environment using own initiative and displaying a responsible, professional and flexible attitude,</li><li>self-motivation and the ability to organize tasks and duties effectively,</li><li>the ability to analyse situations and make decisions,</li><li>the ability to work with accuracy to competing deadlines,</li><li>the ability to display tact and discretion as the work of the section involves sensitive and confidential information,</li><li>your own transport and current full driving licence. Alternative arrangements may be agreed with applicants with a relevant disability.</li></ul>For a full list of job details and requirements please view the Job Description and Person Specification.Why work for us?Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: <a href="https://www.bolsover.gov.uk/uncategorised/working-for-the-council" target="_blank">Working for the Council</a>Apply today!If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: <a href="https://jobs.derbyshire.gov.uk/bolsover/Index.aspx" target="_blank">Bolsover District Council Vacancies</a> or via <a href="https://jobs.derbyshire.gov.uk/Index.aspx" target="_blank">Derbyshire - Jobs and Careers</a> by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close Midnight, 25th January 2026.Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing: BDC-HR&amp;<a href="mailto:Payroll@bolsover.gov.uk" target="_blank">Payroll@bolsover.gov.uk</a>We welcome applications from all sections of the community.For further informationFor an informal discussion about the post, please contact Clare Betts, Principal Benefits &amp; Technical Officer on Tel No. 01246 242445/email <a href="mailto:clare.betts@bolsover.gov.uk" target="_blank">clare.betts@bolsover.gov.uk</a> or Caroline O’Callaghan, Principal Billing &amp; Recovery Officer on Tel No. 01246 242475/email <a href="mailto:caroline.ocallaghan@bolsover.gov.uk" target="_blank">caroline.ocallaghan@bolsover.gov.uk</a>.If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.<ul></ul>

Derbyshire County Council

Revenues Officer

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.Introduction&nbsp;<ul> <li>Effectively and proactively, manage a case load of accounts to maximise income from Former Tenant Arrears,&nbsp;Rechargeable Repairs and other Directorate Debts.</li> <li>Keep accurate records in relation to arrears recovery action,&nbsp;liaising with the relevant sections involved and where debts are irrecoverable, prepare cases to be written off.</li> <li>Ensure all documentation and arrears actions are completed to timescales and are in line with the standards detailed in the income recovery policies and procedures.</li></ul>What’s the role?&nbsp;<ul> <li>To provide an effective people focused income collection service to maximise income and minimise debts with a particular focus on the&nbsp;investigation, billing and recovery of Former Tenant Arrears, Rechargeable Repairs and other Directorate Debts.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forAssist the Income Team Leader with any project or portfolio work allocated to the team as directed.<ul> <li>To keep up to date with relevant legislation and good practice.</li> <li>To assist the caseload of other team members engaged in Debt Recovery.</li> <li>To carry out other duties as required within the scope of the post including administrative and clerical functions.</li> <li>Ensure individual performance targets on a range of income collection and customer service standards are met and work collaboratively with colleagues to ensure team targets are met.</li> <li>Provide training and induction for staff and work placements on operational processes and practices.</li></ul>LocationThe job is primarily based in 5th Floor Laurence House, Catford, London SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>The job is subject to an Basic DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact <a href="mailto:Philomena.Umerah@lewisham.gov.uk" target="_blank">Philomena.Umerah@lewisham.gov.uk</a>Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/debtrecoverycoordinatorJD28122025" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£40,404 - £41,637 per annum (SO1)N.B: All appointments will be offered at the minimum spinal column point (SCP 23) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;<ul></ul>

London Borough of Lewisham

Debt Recovery Coordinator

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamThe Benefits team is responsible for assessing all claims for Housing Benefit, Council Tax Reduction and free school meals. We are a small, friendly team with a strong customer focus, and a ‘can-do’ approach to serving our residents.About the Role and Our Ideal CandidateAbout the role Responsible for the efficient and accurate processing of Housing Benefit and Council Tax Reduction claimsWhat the job actually requires&nbsp;<ul><li>Checking, verifying and processing all types of claims for Housing Benefit, Council Tax Reduction and free school meals, ensuring the correct calculation and payment of benefit.</li><li>To have and maintain an up to date knowledge of relevant legislation in order to ensure the accurate and efficient processing and payment of claims, minimising overpayments of benefit as a result.</li><li>Check documentation provided by claimants for validity, and have the ability to identify fraudulent and altered documents.</li><li>Be able to explain the Council and Government schemes in a clear and understanding way in person, over the telephone or in writing to customers.</li><li>At all times to deal efficiently and sympathetically with sometimes difficult, aged or distressed customers.</li></ul>About youRequired essential experience/ qualifications/ skills and abilities<ul><li>Minimum of 18 months Housing Benefit experience which must have been within the last 3 years</li><li>Experience of working on a front line customer service</li><li>Able to understand Housing Benefit and Council Tax Reduction Regulations to ensure the prompt and accurate assessments and payment of Benefits.</li><li>Able to follow set procedures and adapt quickly to new or changed legislation or procedures&nbsp;</li><li>Able to work as part of a team while maintaining and prioritising your own workload.</li><li>Able to compose replies to correspondence or customer enquiries regarding Housing Benefit and Council Tax Reduction</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade&nbsp;</li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Benefit Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5089/Income_Officer_-_job_profile_.pdf" target="_blank">Income_Officer_-_job_profile_</a></li>
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Income Officer
£16,298 - £18,181 (£32,597 - £36,363 pro rata)
Part Time – 18.5 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.

About the role
Rugby Borough Council is looking to recruit an enthusiastic Income Officer to focus on income collection from within the Housing Services Team. This is an exciting opportunity to join a dedicated team where we want our tenants to succeed.
You’ll support and enhance the housing service that meets our purpose; to enable our tenants to succeed and sustain their tenancy.&nbsp; As part of the wider team you’ll focus on enabling our tenants to sustain their tenancies through both proactive and reactive rent collection.
This is a part time role, 18.5 hours a week. Working hours will be Wednesday 9am-12.30pm, Thursday 9am-5pm and Friday 9am-5pm.
About you
Ideally, you will possess a good working knowledge, experience and understanding around all aspects of income management and legislation that underpins it. A key aspect to this role is the collection and management of rent arrears and former tenant arrears and a good level of experience and understanding is fundamental.&nbsp;
The ideal candidate will take a flexible and holistic approach in ensuring we assist our customers in sustaining their tenancy.&nbsp;
Benefits

<ul>
<li>35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) – Pro rata</li>
<li>Generous Local Government Pension Scheme</li>
<li>Hybrid working up to 60%&nbsp;</li>
<li>Flexi time scheme</li>
<li>Annual leave purchase scheme</li>
<li>Subsidised parking</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Income Officer

<ul></ul>





We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.The Revenues Service is a large team of more than 60 people working together to collect £340 million of corporate revenue to help the Council provide vital services to Coventry residents.&nbsp; From council tax to business rates to invoices for stalls at the Godiva Festival, the team perform a range of roles to ensure we provide excellent services to residents and internal council departments and that&nbsp;ultimately,&nbsp;we maximise the collection of public funds.&nbsp; The revenue we collect ensures the council can provide services from bin collections to looking after our parks and green spaces to providing the best possible chances in life for our looked after children.&nbsp;&nbsp;Our team is uniquely placed within the council as we interact with every one of Coventry’s 140,000 residential properties and 9,000 commercial properties.&nbsp; Every resident and customer we deal with has a unique set of circumstances - our team challenge those who can pay and don’t pay – applying a range of legal remedies to compel people to pay what they owe.&nbsp; But the team also listen to and support those who can’t pay and help some of our most vulnerable residents find a way out of debt.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? This is a varied role which supports the Team Managers and Officers in ensuring through quality checking that legislation and procedures have been applied and liabilities, reliefs, discounts and exemptions are correct. The primary focus will be Business Rates, however knowledge of Council Tax and Enforcement are desirable. Other areas of work include:<ul><li>Providing advice on more complex queries</li><li>Responding to customer enquiries and escalations</li><li>Deputising for Team Managers</li><li>Updating accounts</li><li>Monitoring phone queues</li><li>Managing insolvency notifications by updating customer accounts, submitting proof of debts and corresponding with stakeholders</li></ul>All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? The ideal candidate will be able:<ul><li>To review the accuracy and quality of decisions made in respect of Business Rates and Council Tax</li><li>Assist with the mentoring of new and existing staff. Supporting the Team Managers with the effective integration of new team members and service improvement plans</li><li>Maintain detailed audit records of individual officers, ensuring relevant issues are fed back to the Team Manager</li><li>Respond to customer complaints, enquiries from Councillors and partner organisations in line with corporate standards, ensuring any measures to improve service delivery and customer satisfaction are identified and implemented</li><li>Trial new initiatives and procedures and feedback to Senior Managers on any issues</li><li>Deputise for the Team Manager in their absence</li></ul>When applying for the role you will be asked to write a personal statement, demonstrating your skills and experience in line with the personal statement. When writing your personal statement, where possible please include examples covering the points below, dependant on your relevant experience:<ul><li>Explain your experiences in working in a Revenues and Benefits environment, giving examples of what you have done and achieved</li><li>Demonstrate your management and leadership experience, detailing your ability to motivate, and how your excellent communication skills have been used with colleagues, customers and stakeholders</li></ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): 28th &amp; 29th January 2026About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Senior Revenues Officer (Business Rates)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4822/Revenues-Officer-Accessible-JD-April-2024.pdf" target="_blank">Revenues-Officer-Accessible-JD-April-2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4823/GUIDANCE_NOTES_FOR_JOB_APPLICANTS_-_June_21.pdf" target="_blank">GUIDANCE_NOTES_FOR_JOB_APPLICANTS_-_June_21</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4824/PRIVACY_NOTICE_FOR_JOB_APPLICANTS_EBC__24102023.pdf" target="_blank">PRIVACY_NOTICE_FOR_JOB_APPLICANTS_EBC__24102023</a></li>
</ul>





REVENUES OFFICER 

Directorate: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resources
Department: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revenues and Benefits
Salary: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Grade D - £26,824 to £29,540 per year, £13.90 to £15.31 per hour 
Hours:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 37 hours per week 
Contract Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Permanent
Location: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ilkeston Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP
Hybrid working is available.

<h4>About the Role</h4>
We are looking for a proactive and customer-focused Revenues Officer to join our team. You will play a key role in the administration and collection of Council Tax and Business Rates, ensuring compliance with legislation while delivering excellent service to residents and businesses.
<h4>Key responsibilities include:</h4>
<ul>
<li>Billing &amp; Collection: Accurately process Council Tax and Business Rates accounts, including setting up new accounts, issuing bills, and managing amendments.</li>
<li>Customer Service: Provide clear, professional advice to customers via phone, email, and in person, resolving queries promptly and effectively.</li>
<li>Debt Recovery: Implement recovery procedures for unpaid accounts, including reminders, summonses, and enforcement action in line with statutory requirements.</li>
<li>Data Management: Maintain accurate records and ensure data integrity across all systems.</li>
<li>Compliance: Apply relevant legislation, policies, and procedures to ensure fair and consistent treatment of all customers.</li>
<li>Collaboration: Work closely with internal teams and external partners (such as enforcement agents) to achieve collection targets.</li>
</ul>
<h4>About You</h4>
<ul>
<li>Strong attention to detail and ability to work accurately under pressure.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to interpret and apply complex legislation is desirable</li>
<li>IT literate ideally with experience using revenues systems (e.g.Civica, or similar).</li>
<li>Previous experience in local taxation or a similar financial environment is desirable but not essential.</li>
</ul>
For an informal discussion about this exciting opportunity please contact Lisa Black, Head of Revenues and Benefits on 0115 9071011.
Benefits of Working for Us
We offer a supportive team environment where your contribution makes a real difference to the community and, in addition to a competitive salary, you will also have access to:
<ul>
<li>Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ continuous service) plus 8 bank holidays a year</li>
<li>Free workplace car parking within the Borough</li>
<li>Opportunities for training, learning and continuous professional development</li>
<li>Family friendly flexible and hybrid working policies available</li>
<li>Option to join the Local Government Pension Scheme (LGPS) plus access to a salary sacrifice scheme for added voluntary pension contributions</li>
<li>Discounted leisure membership with the Fit for Work scheme</li>
<li>Access to the VIVUP employee benefits discount and salary sacrifice scheme</li>
</ul>
The closing date for applications is Monday, 19th January 2026 at midnight.&nbsp; 

Please note the successful candidate will be required to undertake a basic Disclosure and Barring Service check (DBS) and Baseline Personnel Security Standard Check (BPSS).

How to Apply
Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role.&nbsp;&nbsp;
You will be requested to provide some basic information before you upload your CV.
Please note: This role is only open to applicants who already have the right to work in the UK. We are unable to offer visa sponsorship for this position.
For further information about working for Erewash Borough Council and how to apply for this job please visit our website at <a href="https://www.erewash.gov.uk/jobs-section/jobs.html" target="_blank">https://www.erewash.gov.uk/jobs-section/jobs.html</a>
Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, Telephone: 0115 931 6000 (24 hr. voicemail) or e-mail: <a href="mailto:jobs@erewash.gov.uk" target="_blank">jobs@erewash.gov.uk</a>
If you are a current employee of Erewash Borough Council and you wish to apply for this vacancy, you must apply through your Employee Self Service account. &nbsp;If you do not have access to Employee Self Service, you must complete a paper or word version of Erewash Borough Council’s job application form.
The Council is positive about disabled people and those who meet the essential shortlisting requirements will be guaranteed an interview.
The Council also supports the Armed Forces Covenant and those who have previously worked in the armed forces and meet the essential shortlisting criteria will be guaranteed an interview.
Please ensure that you make it clear on your application form that you wish to be considered under these criteria.

<ul></ul>





We are looking for a Team Coordinator, who is highly motivated, enthusiastic and technically experienced in Business Rates, to join our revenues team. The post holder will report directly to the Business Rates Manager, helping to identify solutions to complex rating issues using their own initiative and working with minimal supervision on a wide range of service delivery requirements. They will assist the Business Rates team to ensure delivery of a high-quality level of service for our businesses, as well as developing and building on existing partnerships both within the Council and also with our stakeholders and business partners. 
 
The Business Rates team forms part of the Revenues and Benefits service and provides support and help to businesses across the borough. The postholder will ensure a positive team working ethic and will be responsible for developing and implementing new working practices and efficiencies when required. 
 
We require a team coordinator who will bring technical knowledge of Business rates, new collection initiatives, whilst providing early help intervention and support, and ensuring income is maximised and debt is reduced. 
 
The successful candidate will be expected to bring their skills, knowledge and experience of Business Rates to the team. They will be expected to keep up to date and interpret and apply new legislation and incentives alongside London Borough of Enfield’s internal policies and procedures. 
 
Contact Details - 
 
If you would like to know more about the role, please contact Chris Taylor on 0208 132 1270 for an informal discussion. 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

11 Benefits And Revenues Jobs