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Ealing Council have an exciting new opportunity as Pensions Co-ordinator available on a full time, permanent basis. At Ealing Council, we are committed to ensuring every family has a decent living income and can afford a genuinely affordable home. We strive to create communities where everyone can live a long, happy, and healthy life, full of pride and identity. We aim to create an environment where every child can reach their potential and achieve their dreamsWe expect you to have good working knowledge of both the Local Government Pension Scheme and the Teachers’ Pension scheme at a level commensurate to the grade of the post.The role will see you undertake a range of pensions co-ordinator duties to support the team. These are detailed in the role profile.The successful post holder will also undertake more general pensions co-ordinator work under the direction and guidance of the pensions manager and the pensions team.The appointed person will receive face to face training from all members of the pensions team in a focussed short induction to the role. Initially the person will be expected to work at least 3 days a week in Perceval House for most of the week. Once proficient and more knowledgeable about pensions tasks, the person can move to a blend of home and office working, with at least 2 days a week being worked at Perceval House.This post is subject to Ealing’s enhanced vetting process.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.If you have any question regarding this vacancy then please contact David Hodgson Email: <a href="mailto:dhodgson001@ealing.gov.uk" target="_blank">dhodgson001@ealing.gov.uk</a><a href="https://www.ealing.gov.uk/download/downloads/id/21037/role_profile_-_pensions_co-ordinator.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

Pensions Co-ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6870/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6871/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6872/Benefit_Officer_Job_Description_new_format.docx" target="_blank">Benefit_Officer_Job_Description_new_format</a></li>
</ul>





We have an exciting opportunity for a Benefit Officer to join us!
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.&nbsp;
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas&nbsp;of the country.&nbsp;&nbsp;The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Benefit Officer to join our Revenues and Benefits team.
The Role:
As part of the wider&nbsp;Revenues and Benefits Service&nbsp;you will have a key role in&nbsp;providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
<ul>
<li>You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.</li>
<li>The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.</li>
</ul>
What we are looking for:
<ul>
<li>You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.</li>
<li>Knowledge of Housing Benefit and Council Tax Support.</li>
<li>Excellent communications skills, both written and verbal and be able to manage your own workload.</li>
<li>Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.</li>
<li>Ability to keep up to date with relevant legislative changes.</li>
<li>Conscientious attitude and attention to detail</li>
<li>Ability to remain calm and focused under pressure.</li>
<li>Enthusiastic about doing an excellent job and delivering results.</li>
<li>Flexible approach to work to accommodate changing priorities.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including a hybrid working pattern for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: week commencing 27 October 2025
If you wish to discuss this position informally, please contact sarah&nbsp;<a href="mailto:sneyd@rbwm.gov.uk" target="_blank">sneyd@rbwm.gov.uk</a>

Benefits Officer

<ul></ul>





<h2>Job introduction</h2>Job Title: Assessment Team LeaderA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working&nbsp;at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:Ready to lead with purpose and make a real difference in people’s lives?&nbsp;At Liverpool City Council, we’re on the lookout for a passionate and experienced Assessment Team Leader to join our Benefits Service within Transactional Services.&nbsp;If you're someone who thrives on helping others, loves leading a team, and knows Housing Benefit inside out—we’d love to hear from you!&nbsp;What’s the role all about?&nbsp;You’ll be leading a brilliant team of Assessment officers, making sure claims are processed accurately, efficiently, and with care.&nbsp;You’ll be the go-to person for complex cases, support your team through change, and help shape how we deliver services to the people of Liverpool.&nbsp;This is more than just a job—it’s a chance to lead with heart, bring fresh ideas, and make a real impact in your community.&nbsp;What we’re looking for:<ul>
<li>Solid experience and ideally some leadership under your belt!</li>
<li>A great communicator who can guide, support, and inspire a team</li>
<li>Someone who’s organised, proactive, and ready to take on a challenge</li>
<li>A problem-solver who stays calm under pressure and focused on solutions</li>
<li>A team player who’s committed to delivering excellent service to residents</li>
</ul> Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing - offer including Employee Assistance Programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date: midnight Sunday 19th October 2025 Shortlisting date: w/c Monday 20th October 2025 Interview date: w/c Monday 3rd November 2025 Interview type: Face to faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Tom Clark at <a href="mailto:tom.clark@liverpool.gov.uk" target="_blank">tom.clark@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Delete as appropriate: Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

Assessment Team Leader

<ul></ul>





Are you a team player and self-motivated individual? Do you want to learn and develop in local government supporting Revenues and Benefits? Ashfield District Council are looking for an enthusiastic and committed individual to join our Revenues and Benefits Services team.
&nbsp;


On a day-to-day basis, you will be responsible for dealing with the collection of Council&nbsp;Tax, Business Rates, Overpaid Housing Benefit and Corporate Sundry Debtors in accordance with legislation, local policies, and strategies. Excellent customer service and negotiating skills are essential, together with the ability to make decisions and work as part of a team.
&nbsp;

Working as a Recovery Officer at Ashfield District Council is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service. In return we offer hybrid working where the successful applicant will join a small team of friendly and supportive colleagues working from home but mainly from our work base at our Kirkby-in-Ashfield Council Offices.
&nbsp;

Previous experience working in a Revenues and Benefits or recovery role would be an advantage however, we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.
&nbsp;

If you are interested in this role and would like to know more, please contact Sue Penistone, Revenues and Recovery Team Leader on 01623 457555 or by emailing&nbsp;<a href="mailto:sue.penistone@ashfield.gov.uk" target="_blank">sue.penistone@ashfield.gov.uk</a>

&nbsp;

Closing date: 14 October 2025
Interviews: week commencing 20 October 2025

Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5919/Recruitment_Privacy_Notice.pdf" target="_blank">Recruitment_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5920/Blended_Working_Policy.pdf" target="_blank">Blended_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5921/Equalities_Policy.pdf" target="_blank">Equalities_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5922/Flexible_Working_Policy.pdf" target="_blank">Flexible_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5948/Revenues___Recovery_Team_Leader_-_Job_Description_Person_Specification.pdf" target="_blank">Revenues___Recovery_Team_Leader_-_Job_Description_Person_Specification</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.



<h4>Revenues &amp; Recovery Team Leader</h4>
<h4>Post Number: 12753</h4>
<h4>Salary: Starting from £42,839 to £46,142 p.a.</h4>
Grade: Grade 7
Hours: 37 hours per week
Place of Work: Working from Home/Town Hall, Worthing
Closing date: 12th October 2025
Interviews: 29th October 2025
Do you have extensive technical Council Tax knowledge, and experience at a senior level in the recovery and enforcement of local authority revenues streams of Council Tax, Business Rates, and Business Improvement District levy?
If so, this exciting position could be just right for you!
As our Revenues and Recovery Team Leader, you will manage and motivate your team to deliver a timely and professional service, with a&nbsp; focus on performance improvement and efficiency, maximising revenue collection across the Councils.&nbsp;
As a competent and inspiring manager, you will provide clear direction and support to your team, whilst often managing and prioritising competing workloads and demands.
As a leader in our organisation, you will work collaboratively as part of the Revenues and Benefits Management Team, contributing to the direction of the service and a ‘one team’ culture.
You must be able to communicate at all levels, interpreting and articulating often difficult and complex information and decisions. Within your role, you will have direct engagement with Senior Client Council Officers and Elected Members.
Typical duties:
<ul>
<li>Day to day leadership, management and motivation of teams that specialise in Council Tax and recovery to enforcement stage,&nbsp;</li>
<li>Workload and resource planning, to ensure all statutory timescales are achieved.</li>
<li>Data and information analysis and providing technical and specialist advice and guidance.</li>
<li>Making decisions in complex cases.</li>
<li>Producing professional reports and information.</li>
<li>Dealing with difficult and challenging customers and situations, including complaint resolution.</li>
<li>Representing the Councils at Magistrate court Liability Order hearings, including court preparation and at the Valuation Tribunal.</li>
</ul>
What we need from you:
<ul>
<li>Extensive knowledge and understanding of the law, legislation and best practice in Council Tax and in the recovery and enforcement of local authority debt.&nbsp;</li>
<li>Confident user of ICT systems, including Google suite and Revenues and Benefits systems (Ideally experienced in the use of CapitaOne, and NEC DM).&nbsp;</li>
<li>Ability to draw conclusions from data and information and make decisions and recommendations in complex cases.</li>
<li>Exceptional attention to detail, and the ability to problem solve and work to deadlines.</li>
<li>Excellent communication skills across a range of stakeholders.</li>
<li>Drive, ambition and enthusiasm.</li>
<li>IRRV, or similar related professional qualification.</li>
</ul>
The successful candidate will be subject to a Basic DBS clearance and three years employment referencing.&nbsp;
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Adur & Worthing Councils

Revenues & Recovery Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5884/Recruitment_Privacy_Notice.pdf" target="_blank">Recruitment_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5885/Blended_Working_Policy.pdf" target="_blank">Blended_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5886/Equalities_Policy.pdf" target="_blank">Equalities_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5887/Flexible_Working_Policy.pdf" target="_blank">Flexible_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5890/Benefits_Assessor_-_Job_Description_Person_Specification.pdf" target="_blank">Benefits_Assessor_-_Job_Description_Person_Specification</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.



<h4>
Benefit Assessor -&nbsp;2 Years Fixed term contract
</h4>
<h4>Post Number: 43121</h4>
<h4>Salary: Starting from £28,598 to £31,022 p.a.</h4>
Grade: Grade 4
Hours: 37 hours per week
Place of Work: Working from Home/Town Hall, Worthing
Closing date: 12th October 2025
Interviews: 23rd October 2025
We are looking for someone who is enthusiastic and self-motivated to help provide a first class service to our customers.&nbsp; You must be numerate, literate and have good IT skills. Experience of working in a busy Benefits or customer service environment as part of a team is preferable, together with the ability to work to deadlines and to communicate confidently with customers and colleagues.
You will ensure that customers have supplied supporting documents with their Housing Benefit and Council Tax Support claims to enable entitlement to be calculated, contacting customers both in writing and by telephone where further information is needed.
Previous experience of administering claims for Housing Benefit and Council Tax Support would be advantageous, although full training will be provided.
The successful candidate will be subject to a Basic DBS clearance and three years employment referencing.&nbsp;
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Benefit Assessor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5375/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5376/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5379/Revenues_Officer_Job_Accountabilities_Sept_25.docx" target="_blank">Revenues_Officer_Job_Accountabilities_Sept_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for an experienced and enthusiastic&nbsp;Revenues Officer&nbsp;to join our successful team to work on&nbsp;Council Tax and Business Rates&nbsp;
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire,&nbsp;one of the most economically productive and innovative areas of the country.&nbsp; The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic&nbsp;Revenues Officer&nbsp;to join our Revenues and Benefits team.
The Role:
Working in our Revenues Team, you will report to a Senior Revenues Officer and the Revenues Team Leader.
Your role will involve:
<ul>
<li>Working within a team dealing with all aspects relating to the accurate and prompt processing of work associated with Council Tax and Business Rates, from the creation of properties or accounts in the databases to the recovery and enforcement of Council Tax and Business Rate arrears.</li>
</ul>
<ul>
<li>&nbsp;Ensuring that matters relating to Council Tax and Business Rates are dealt with promptly, balancing the need to support the delivery of a personalised service to residents with the need to protect the council’s financial interests</li>
</ul>
<ul>
<li>
Being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person</li>
</ul>
What we are looking for:
<ul>
<li>You will have experience of administering Council Tax and/or Business Rates accounts.</li>
<li>You will have experience of a council tax system, preferably the Capita Academy System</li>
<li>You will be able to produce clear and concise written communication.</li>
<li>You will have the ability to meet challenging deadlines</li>
<li>You will be able to undertake repetitive and high volume of tasks whilst maintaining attention to detail and accuracy.</li>
<li>You will be able to work both as part of a team and also on own with minimal supervision.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including the opportunity to be predominantly home-based for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.&nbsp;</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Interviews will take place during the week commencing 27th October.
If you wish to discuss this position informally, please contact&nbsp;Elaine Henderson, Revenues Service Lead on&nbsp;<a href="mailto:elaine.henderson@rbwm.gov.uk" target="_blank">elaine.henderson@rbwm.gov.uk</a>&nbsp;or Catherine Palmer, Revenues Team Leader on&nbsp;<a href="mailto:catherine.palmer@rbwm.gov.uk" target="_blank">catherine.palmer@rbwm.gov.uk</a>&nbsp;to arrange a call.

Revenues Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4706/_Financial_Assessment_Officer_-_JD_-_G6.pdf" target="_blank">_Financial_Assessment_Officer_-_JD_-_G6</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Financial Assessment Officer
We have a fantastic opportunity to available for a Financial Assessment Officer to join our Financial Assessments &amp; Payments Team within Adult Social Care here at Wokingham Borough Council, on a full time, 12-month fixed term contract.
As Financial Assessment Officer, you will be part of the Financial Assessments &amp; Payments Team within Adult Social Care. This role is responsible for determining whether individuals are required to contribute financially towards the cost of their care, in accordance with the Council’s policy and the Care Act. Where applicable, the role also involves ensuring that individuals receive their full entitlement to welfare benefits and allowances.
Benefits
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐&nbsp;A generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service, plus Bank Holidays
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐&nbsp;A range of local &amp; lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car &amp; cycle to work schemes
⭐ And much more
Key responsibilities:
<ul>
<li>Conducts financial assessments and annual reviews under the Council’s Charging Policies and other legal frameworks, through desk-based work, in accordance with defined legislation, procedures and timescales so that the Council may correctly charge for social services care packages, respite and residential care.</li>
<li>Ensure that assessments and case visits are dealt with correctly and in a timely manner, giving advice and guidance as required</li>
<li>To obtain, record, review, verify and collate financial information/evidence for financial assessment and to undertake all aspects of the financial assessment work both for non-residential adult social care charging and Charging for Residential accommodation within agreed timescales to meet team targets. This could be through a variety of channels including home visits, appointments at the Council’s Offices, e-mail, post, or telephone.</li>
<li>Keep updated with current legislation and government changes, specifically in connection with the Care Act 2014 and the Mental Capacity Act 2005.</li>
<li>To help train and coach colleagues on the team including new colleagues and cross training within the team as well as attendance at relevant meetings.</li>
</ul>
Candidate requirements
<ul>
<li>Experience of working in an office environment.</li>
<li>A commitment to embracing change.</li>
<li>The ability to interpret, extract and assess important information.</li>
<li>The ability to work with volume and be accurate.</li>
<li>Customer service ethos, striving to continually improve.</li>
<li>The ability to work on their own initiative and take ownership as well as working as part of a team.</li>
<li>Working with colleagues to achieve service performance targets.</li>
<li>Good IT skills.</li>
</ul>
Our Area
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Or for an informal discussion, please contact Lynn Smith - <a href="mailto:lynn.smith@wokingham.gov.uk" target="_blank">lynn.smith@wokingham.gov.uk</a>
Closing Date: 19th October 2025, 11pm
Interview Date:&nbsp;TBC
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Financial Assessment Officer

We are seeking a proactive and detail-oriented Clerical Assistant to join our Revenues &amp; Benefits team. This is a fantastic opportunity for someone with strong administrative skills and a passion for public service to contribute to the smooth running of a vital council function. You will play a key role in supporting operations through a range of clerical and administrative duties, helping ensure our services run efficiently and effectively to include:Operating Document Image Processing equipment and systems Opening, sorting, and returning customer documents promptly Recording customer contact and distributing correspondence Using multiple IT applications to carry out daily system tasks, including electronic banking and reporting Obtaining Land Registry and other documentation, and supporting debtor tracing procedures Processing credit reports and customer refunds Processing DWP and other notifications related to debt recoveryIt is essential that you have experience working effectively as part of a team along with having:Good level of competency in general IT and Microsoft Office systems. Strong numerical and written skills Excellent organisational skills and attention to detail. For an informal discussion about the role please contact Andrew Carney on 01233 330445Click to view a<a href="https://www.ashford.gov.uk/media/k4bbamrg/7131a-clerical-assistant-august-2025.doc" target="_blank">Job Description</a> When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Clerical Assistant

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We have an exciting employment opportunity to recruit a permanent Housing Benefit and Council Tax Reduction Scheme Officer with a minimum of 2 years’ recent experience. 
We are looking for an individual who has an indepth knowledge of processing complex assessments, such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will also help those on low income to sustain their tenancies ensuring their benefits are fully maximised. 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
The Contracted hours are 36 hours a week and we offer a flexible working hours policy which includes hybrid working. 
Contact Details - 
If you would like to know more about the role, please contact Anne-Marie Cover on 0208 132 1751 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Assessment Officer

Admin options: <a href="index.cfm?fa=jobs.login">Login</a><h4>Recovery Officer </h4>Location: Castle Point Council Offices, Kiln RoadSalary: Grade 5 SCP 17-21 £30,060 to £32,115Working Hours: 37 hours per week Number of Positions: 4DBS Check:EnhancedRecovery OfficersBenfleet, EssexPermanent, full timeHybrid (1 day per week in office)Salary: 5 SCP 17-21 (£31,022 to £33,143 per annum)Looking for a career with a competitive salary, training, mentoring from an experienced team and an opportunity to get a professional qualification?Do you have private or public sector debt recovery or credit control experience?Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernise, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.Our values: Trust, Respect, Improving and Learning, and Customer FocusThe OpportunityAn exciting opportunity has arisen to join our successful Recovery Team collecting outstanding Council Tax, Business Rates, Housing Rents and other income owed to the Council. This role is interesting and varied and we are looking for an enthusiastic team player who can support us with negotiating payment from customers, maintaining accurate records, deciding appropriate recovery actions amongst other responsibilities. You will also need excellent communication skills to liaise with the public, other Council departments, Enforcement Agents and advice agencies.Experience of a revenues IT system is desirable but not essential.Accountabilities<ul><li>To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14-day notices, enforcement, and insolvency.</li><li>Assessing customers income/expenditure, making special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Liaise with other stakeholders such as Peabody and CAB.</li><li>Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available.</li><li>Instigating and reviewing Attachment of Earning Orders and deductions from DWP benefits and ensuring payments are received and allocated correctly.</li><li>Providing support both before and at Court, preparing paperwork, dealing with customer queries and making payment arrangements.</li><li>Tracing absconded customers, using internal and third-party systems.</li><li>Identifying irrecoverable debts, undertake all relevant checks, and prepare documentation to recommend write off.</li><li>Through training and mentoring, gain a detailed knowledge of procedures, legislation and case-law, relating to the recovery and enforcement of debts.</li><li>Ensuring accurate case selection for Enforcement, liaising with Enforcement Agents, and updating revenues systems.</li><li>Checking and actioning monthly reports at various stages of recovery to maximise collections.</li></ul>The Experience You Will BringTo be successful in this role you must:· Have recent experience and knowledge in a debt recovery or collections environment in the public or private sector· Have experience of Microsoft Office and a revenues or collection system.· Have good verbal and written communication skills, as well as the ability to support and negotiate with customers and stakeholders in a calm and sensitive way in difficult situations· Can demonstrate awareness and understanding of equal opportunities and other people’s behaviour, physical, social and welfare needsCastle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the role. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.When completing the statement of suitability please refer to the full job description and how you meet each of the criteria and attach an up to date CV with your application <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/613/Recovery Officer Job Profile - Sep 2025.pdf">Recovery Officer Job Profile - Sep 2025.pdf</a> (151kb)</li></ul>





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Castle Point Borough Council

Job DescriptionGrade ESalary: £39,027 - £44,463 per annum12 Months Fixed Term Contract37 Hours per WeekSituated on the River Thames, Thurrock is an ambitious unitary with vision and opportunities for its residents and businesses.Thurrock’s Debt Management Team is a highly recognised services having been nominated twice for the IRRV (Institute of Revenues Rating and Valuation) Most Improved Team of the Year Award and was in the finalists in 2012 and achieved a Bronze Award in 2013.The team are currently looking for an experienced Senior Debt Court Officer to join this dynamic team. You will be responsible for effectively managing the major processes involved in the collection of the various Portfolios of Debt owed to the Council.&nbsp;Whilst working in the Debt Management Team, you will be taking your selected cases through the Court Processes by attending and presenting the cases at County Court and attending Magistrates Court Hearings for both Liability Order Hearings and Committal Means Enquiry Hearings.The ideal candidate will have:<ul> <li>Confidence to be able to manage difficult conversations</li> <li>A knowledge of debt collection processes (Ideally Council Tax, Non Domestic Rates and Sundry)</li> <li>A knowledge of the Money Claims on Line (MCOL) process</li> <li>A knowledge of the County Court processes and methods of enforcement</li> <li>A clear understanding of the Charging Order, Bankruptcy and Committal processes</li> <li>A full knowledge and understanding of the Thurrock Fair Debt Policy</li> <li>Experience using negotiation skills</li> <li>Experience of communicating with members of the public.</li> <li>A full knowledge of the Means Enquiry process for Committal Hearings</li></ul>&nbsp;In return for your time and commitment, we offer:<ul> <li>Generous annual leave entitlement – 25 days rising to 30 after 5 years’ service</li> <li>Flexible working to support a good work life balance</li> <li>An excellent Employee Assistance Programme</li> <li>Excellent training opportunities and an established CPD programme</li> <li>Reflective supervision and management support</li></ul>A Disclosure and Barring Service (DBS) Check at Basic Level is required for this post.&nbsp;Closing Dates:&nbsp;<ul> <li>Redeployment Only Applications: 22nd September 2025</li> <li>Internal &amp; External Applications: 5th October 2025</li></ul>Interview date: TBCTo view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/r/sites/ThurrockCouncilPublicDocuments/Job%20profile%20files/Senior_Court_Officer_Job_Profile_Jan_25.pdf?csf=1&amp;web=1&amp;e=LA5Uid" target="_blank">Download Job Profile (PDF Document)</a>If you encounter an error message when opening the Job Profile link please refresh the error pageAbout usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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12 Benefits And Revenues Jobs