SEND Review Officer

Job Title: SEND Review Officer
Starting Salary: £27,694 progressing to £31,022 pa - Pending pay award
Location: Apsley, Hemel Hempstead
Hours: 37 per week
Contract: Permanent

Inclusion is at the heart of everything we do.

We continue to strive to improve outcomes for children and young people with SEND.

Join our growing team of passionate professionals who share a commitment to making a real difference.

About the team

We have opportunities for you to specialise in the School Age SEND who are responsible for children and young people age 5 – 19 with an EHCP who attend a school.

About the role

As a SEND Review Officer, you’ll play a vital role in supporting the review process for Education, Health and Care (EHC) plans. This is a process-driven role, requiring strong attention to detail and organisational skills. You’ll record annual reviews, update plans where amendments are required, and ensure accurate case management within statutory timelines. While you’ll communicate with professionals and occasionally parents/carers, these conversations are focused on gathering information and supporting statutory processes rather than direct work with children or young people.

Responsibilities include:

• Recording annual reviews and updating EHC plans where changes are needed.
• Communicating with professionals to gather outstanding information.
• Inputting and maintaining accurate and comprehensive database records.
• Supporting effective case management and integrated working practices.

About you

Essential:

• Understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice.
• Strong communication and relationship-building skills
• Ability to manage deadlines and work under pressure in a busy environment
• Accuracy and attention to detail
• Excellent written skills to support accurate case recording and contribute to quality EHC plans

Desirable

• Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/lived experience relevant to SEND

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Family, level HSC7 job profile. Please locate this via:

Job profiles - Health and social care

Grow with the Hertfordshire SEND Academy

We’re proud winners of the 2025 Children & Young People Now Workforce Development Award recognising our commitment to professional growth.

You’ll receive training to prepare you for your role via our award-winning Hertfordshire SEND Academy, along with a generous pay and benefits package.

Office-Based Working Expectations During Your Induction
For the first four months of employment, all new staff are expected to work from the office full-time, five days a week. This ensures full participation in the induction programme, including training and casework activities essential for successful completion of probation. Following the induction, consideration of hybrid working arrangements will be discussed - typically, this involves working from the office two days per week, with the remaining three days spent working remotely, including school meetings, visits, and other duties.

Do rewarding work that really matters

Your role will support children and young people with SEND to access education and support. The work is highly process‑driven, involving interaction with parents and professionals, but little or no direct work with children and young people. The work can be challenging, but is also very rewarding.

Join our team as we strive for better outcomes for children and young people with SEND and their families by continuing to improve the effectiveness and reach of our statutory SEND services.

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.