Pensions Officer (Fixed Term Contract)

Job introduction

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

At West Northants Council, it’s about our people and the difference they make. As a Pensions Officer, you’ll play an important role in delivering a high-quality pension administration service for members of the Local Government Pension Scheme (LGPS). Working within our Pensions team, you’ll help ensure pension benefits are administered accurately, efficiently and in line with complex pension legislation, supporting members at key stages throughout their pension journey.

This is an excellent opportunity for someone with pensions experience or a strong interest in developing their expertise within a specialist area. You’ll work in a supportive and collaborative environment where attention to detail, customer service and professional development are highly valued. Through your work, you’ll help ensure scheme members, pensioners, dependants and employers receive the advice and support they need to make informed decisions about their pension benefits.

Additional information

You’re an organised and analytical individual with excellent attention to detail and a commitment to delivering high-quality customer service. You’re comfortable working with detailed information, interpreting legislation and regulations, and applying your knowledge to ensure accurate and compliant outcomes.

You’ll have strong communication skills and the ability to explain complex pension information clearly and confidently to a range of audiences. Experience within pensions administration or a related environment would be advantageous, particularly knowledge of the Local Government Pension Scheme, but just as important is your ability to learn, solve problems and work effectively as part of a team.

Most importantly, you’ll share our THRIVE values and our commitment to delivering an excellent pensions service that supports colleagues, employers and scheme members across West Northamptonshire.

Company information

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.