• Customer_Service_Advisor_AG2_JD__July_2025_
• CSA__2023_

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Customer Service Advisor

Starting Salary: AG2 - £25,583-£27,254 per annum with the opportunity to progress within the role once fully trained

Full time - 33 hours per week, hours negotiable

Contract- Permanent

Vacancies available at either Leek office, or Buxton/ Glossop Office

An exciting opportunity to come and work for the Customer Services Team within the Alliance of High Peak Borough Council and Staffordshire Moorlands District Council,

As a Customer Service Advisor you will be the first point of contact for customers across the High Peak and Staffordshire Moorlands by dealing with a wide range of customer enquires for all Council services via a variety of access channels (contact centre, face to face, email and correspondence).

The successful candidate will have call centre experience along with experience of delivering high quality customer service to internal and external customers with excellent communication skills and good IT experience of Microsoft packages.

For an informal discussion regarding this job please contact: Karen Lomas (Head of Customer Services) - karen.lomas@highpeak.gov.uk