Benefits Assessor (Benefit Processing Team) – 2 Roles

Benefits Assessor (Benefit Processing Team) – 2 Roles

Role Numbers: RF509 & RF513

Grade D: £25,989 - £28,142 per annum (pay award pending)

Contract Type: Permanent

Hours: 37 per week

Why join us?

Working for Cannock Chase District and Stafford Borough Councils gives you the opportunity to
make a real difference while enjoying excellent terms and benefits, including:

• Flexitime scheme to support work–life balance
• Flexibility in working arrangements
• Local Government Pension Scheme
• 23 days annual leave, rising to 26 days after 5 years continuous service
• Discounted Council Leisure Centre Membership
• Cycle to Work Scheme
• Free Car Parking
• Casual Car User Allowance

About the role

Cannock Chase Council and Stafford Borough Council are committed to achieving excellence in the processing of Housing Benefit and Local Council Tax Support claims together with the recovery of overpaid benefit, from their shared Benefits Service.

The following opportunities have arisen for candidates with the appropriate skills, experience and commitment to work in the shared Benefits Service. Whilst the successful candidates will be based primarily in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.

As part of a busy team you will be required to process new claims for benefit and / or support made by customers. You will also be required to process changes in circumstances both reported by the customer and those changes reported automatically to the authority.

About you

The successful applicants will ideally have experience of assessing Housing Benefit and Local Council Tax Reduction claims and will be able to work accurately and prioritise workloads to enable deadlines to be met.

You should hold GCSEs in Mathematics and English at Grade C or above or equivalent vocational or academic experience. You must also be able to work in a team and on your own initiative as well as being willing to undertake training development to gain detailed knowledge of Council Tax and Housing Benefits.

The successful candidates will be required to undergo a Baseline Personnel Security Standard Check once appointed, which includes a Basic DBS Disclosure and enhanced identity checks.

Further details are available in the supporting documentation.

Ready to make a difference?

If you’re looking for a role where your expertise will be valued, your development supported, and your work will have a meaningful impact across two ambitious local authorities, we’d love to hear from you.
Apply today and take the next step in your career with us.

How to apply

Apply online at: https://staffordandcannockjobs.engageats.co.uk

If you require alternative ways of applying or need any reasonable adjustments, please contact us on 01543 462621 or email us quoting the role number at:

✉ recruitment@cannockchasedc.gov.uk

Closing date: Tuesday 1st September 2026

Cannock Chase District and Stafford Borough Councils are Equal Opportunities Employers