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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




This is an exciting opportunity to join our community teams across Kent as we enhance our locality working practice and put the person and good practice at the heart of what we do.
We work with adults with a range of care and support needs placing individuals at the centre of their support. You will undertake work of varying levels of complexity including, Care Act Assessments, Mental Capacity Act (MCA) Assessments, Court of Protection applications and s42 safeguarding enquiries.
Our social care interventions are structured around the three pillars of excellent practice, exceptional innovation, and meaningful measures. Therefore, our work is orientated around building relationships with the individual their families and carers. We engage with communities early on to help people feel empowered to find trusted help and support locally from a range of sources.
About You
We welcome applications from&nbsp;experienced and newly qualified&nbsp;&nbsp;social workers, all of whom can demonstrate capability of practice in accordance with current professional standards, legislative and policy frameworks.
You will hold a registration with Social Work England.
You will have a high level of literacy and communication skills, both verbal and written.
We are looking for future employees who have a positive, forward-thinking attitude. Using strengths-based practice with individuals which is built around their desired outcomes and goals. Our teams are imaginative, locally focused and flexible and we are searching for registered practitioners with a likeminded approach, working collaboratively as part of a team.
You will hold a Full UK Driving License – The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability.
Our Support Offer
In return, we offer an attractive benefits package and a commitment to ensuring that you achieve a healthy work life balance and opportunities for flexible working arrangements that meet business need.
We offer generous market premium payments (subject to eligibility). You will also be entitled to a generous annual leave allowance and the local government pension&nbsp;scheme.
You will have excellent opportunities for professional development with access to our social care academy, progression routes and our newly launched practice framework.
We will support you to consolidate your skills and knowledge, assisting you to develop areas of specialist practice development such as Approved Mental Health Professional Training, Best Interest Assessor Training and Practice Educator training.
You will receive regular professional supervision and have the opportunity to critically reflect on your practice. You will be supported to develop your practice and progress your career.
Please state your preferred areas of work and full time or part time preference on your application forms.
We are increasingly accessible to the public outside of traditional office hours, as we&nbsp;move towards an 8 am to 8 pm, 7 days a week service to ensure service needs&nbsp;are met.
This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service and registration as a qualified Social Worker with Social Work England.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.


Contact Details For more information please contact:
Emma Looseley 03000 422 523

Social Worker - Adult Community Teams

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Team Leader to ensure that individuals and properties comply with statutory requirements and adhere to relevant council policies and procedures concerning Private Sector Housing. The role involves investigating and inspecting properties, taking all necessary follow-up actions to ensure compliance with applicable legislation. The successful candidate will represent the Council as a duly authorised officer, working collaboratively with relevant organisations to promote the safety and well-being of Harrow’s residents, businesses, and visitors. Additionally, the role includes overseeing the effective and compliant delivery of Private Sector Housing services to meet the Council’s statutory and policy obligations, while optimising the use of available resources to achieve the best possible outcomes. About You The successful candidate will have:<ul><li>Have an excellent knowledge of the range of legislation enforced by the Public Protection team.</li><li>Full current driving licence.</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills.</li><li>Competent in the use of standard computer systems.</li><li>Aptitude for the technical and legal aspects of the discipline.</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=23457&amp;hashed=497329654" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Team Leader Private Sector Housing

<h4> Job Description </h4>Overview The London Borugh of Harrow is seeking for a Revenues and Council Tax Support (CTS) Officer who will be responsible for delivering the Administration of Council Tax, Business Rates and BIDS bills to the boroughs taxpayers as well as the collection of Housing Benefit Overpayments. Responsibility is primarily to complete assessments for localised Hardship fund applications, but may also encompass updating occupation and vacation changes, assessing eligibility for discounts and exemptions.This post supports the Revenues Team Leaders, as well as being the first point of referral and advice for Revenues Assistants regarding procedures and legislation. The post is key to income collection and the assessment of council tax support discounts and monetary awards. Most of the duties carried out will depend on where the post is located, either in the Revenues or Council Tax Support services. It is expected that holders of this post will be fully generic over time and once trained may be requested to work in either service depending on service exigencies. There are no direct reports. About You The candidate should have:- A minimum of 6 months experience of working in a Revenues, Council Tax Support or Housing Benefits office environmentKnowledge of Council Tax &amp; Business Rates or of the CTS schemes &amp; Housing Benefits legislation.Good IT knowledge including Microsoft packages such as excel and accessAbility to work on your own initiative in a highly pressurised environment with ever changing and conflicting priorities. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=23528&amp;hashed=-280628453" target="_blank">Role Profile/ Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Revenues and Council Tax Support (CTS) Officer

We are currently recruiting Experienced Social Workers to join our Children in Care Team. We are proud to be ‘Good’ in Medway and are determined to build on the great work that has been done so far to improve the services for our children, young people and families.Recent promotions, following our investment in new Assistant Team Managers across the service, mean we are now looking for passionate social workers who can commit to making a difference to our children in Medway.Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer along with management capacity across our teams, ensures you will be guided, supported and cared for.Join us and #Make a Difference…Our OfferWe are proud to offer a range of benefits including –<ul><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). Assessment Teams are office based for duty weeks.</li><li>Relocation package of up to £8,000</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/759/professional_development" target="_blank">professional development and support</a> including Community Care Inform.</li><li>Hybrid working style </li></ul>About You<ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE </li><li>You will have a full driving licence and access to a vehicle for work purposes.</li></ul>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.Additional InformationFor an informal discussion, please don't hesitate to contact one of the recruiting managers below. Alternatively, please email the recruitment team on <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>. Laura Saunders, Service Manager (Children in Care) on 01634 337328. Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Experienced Social Worker - Children in Care Team

Job Title: SfYP Employment &amp; Training Adviser Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) - Pay Increase pending Hours:&nbsp;37 hours per week Location: Various Positions Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.We have full time (37 hours) vacancies covering the following: 1 x East Herts Broxbourne &amp; Welwyn Hatfield 1 x Watford &amp; Three Rivers Hertsmere&nbsp;<h4>About the role</h4>What’s involved in the role?<ul><li>Employment, training, and work-related learning activities support to young people.</li><li>Job and work experience brokering.</li><li>Support young people to enhance their employability skills.</li><li>Undertake health and safety assessments within workplaces.</li><li>Work face to face delivering at young people’s centres providing a range of support.</li></ul>This is a varied role working as part of a team and will include direct contact with local employers to source a range of work-related opportunities for clients and after appropriate training, carry out Health &amp; Safety checks with employers to support work experience placements.You will work with&nbsp; young people who are not in employment, education or training providing employment and training opportunities through job brokering and marketing vacancies. You will enhance the employability skills of young people by offering a range of services to include CV writing and interview preparation.<h4>About you</h4>Essential:<ul><li>Full UK driving licence with regular access to a vehicle.</li><li>The ability to travel independently around the county.</li><li>The ability to work flexibly as Service needs require.</li><li>Excellent verbal, written and ICT skills</li><li>The ability to build professional relationships young people.</li><li>Strong organisational skills and the ability to manage time and availability effectively.</li><li>The ability to support team activities and contribute to the wider service.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.</li></ul>Desirable:<ul><li>Be able to demonstrate experience of building relationships and networking with employers.</li><li>The ability to a build rapport with young people and evidence of working with them individually and in small groups.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.</li><li>Ability to work in a varied role working as part of a team</li><li>Be proactive and have the ability to advocate and negotiate.</li><li>Experience in networking with local employers and promoting employment services.</li><li>Ability to use social media and online platforms, such as LinkedIn and the Hertfordshire Opportunities Portal (H.O.P), to support clients.</li><li>Relevant qualifications in careers education, information, advice, and guidance (CEIAG), youth work, or a related field.</li><li>Have a proactive approach and the ability to advocate and negotiate.</li></ul>For more information regarding the work of Services for Young People please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>This job role is within the Community Services, level 8 job profile. Please locate this via:Job profiles - Community servicesTo find out more, please contact Kips Green: <a href="mailto:kips.green@hertfordshire.gov.uk" target="_blank">kips.green@hertfordshire.gov.uk</a> or 01442 454083 Interview Date: Wednesday 30th and Thursday 31st July 2025Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

SfYP Employment & Training Adviser

We are looking for an enthusiastic and motivated individual to join our busy Revenues &amp; Benefits Team on a permanent full-time contract.About the roleYou will be responsible for providing vital admin support for the Benefits Team including ensuring daily correspondence/emails are documented correctly and index evidence and information that has been provided in support of benefit claims. You will receive full training to work towards becoming a Benefits Assessment Officer.Deal with customer enquiries via telephone, email and in person at our reception desk.This position requires a DBS check.Who we’re looking forWe’d love to hear from you if you:<ul><li>Have current experience of working within an office environment.</li><li>Have a good standard of education, including literacy and numeracy skills.</li><li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li><li>Are highly organised and able to work without much supervision.</li><li>Are comfortable working in a team and working flexibly to support your colleagues.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Alan Godfrey at <a href="mailto:agodfrey@tandridge.gov.uk" target="_blank">agodfrey@tandridge.gov.uk</a> or call on 01883 722000. Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc<ul></ul>

Benefits Assessment Trainee Officer

<h4>What You'll Be Doing</h4>Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community?Southwark Council is offering an exciting opportunity to be part of our brand-new leisure service, empowering residents to lead healthier, happier lives. We’re looking for a dynamic and enthusiastic Customer Service Manager to lead the way at The Castle Leisure Centre.As Customer Service Manager, you’ll be at the heart of our mission to deliver exceptional experiences for every visitor. You’ll inspire and lead a dedicated team, ensuring seamless service and making every interaction count.Your key responsibilities will include:<ul><li>Motivating, mentoring, and managing a dynamic team with excellent communication and collaboration skills.</li><li>Creating innovative ways to enhance customer satisfaction and loyalty.</li><li>Resolving customer queries and complaints across multiple platforms with professionalism and care.</li><li>Collaborating with other managers to improve services and identify opportunities for growth.</li><li>Driving positive change and promoting a proactive, customer-first culture.</li></ul><h4>What We're Looking For</h4>We’re looking for someone who thrives in a fast-paced, customer-focused environment. You’ll bring:<ul><li>A Customer Service Level 2 qualification (or equivalent experience).</li><li>Proven experience in delivering exceptional customer service and managing teams in a customer-facing role.</li><li>A track record of achieving and exceeding targets.</li><li>Strong skills in using CRM systems to manage and forecast effectively.</li><li>A passion for resolving customer issues and identifying innovative solutions.</li><li>An enthusiasm for leisure services, with a commitment to promoting healthy lifestyles and reducing health inequalities across the borough.</li></ul><h4>Additional Information</h4>Closing date: Monday 21 July 2025Interview date: W/C 28 July 2025Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service.<ul><li>Job Type: Permanent, Full Time, 36 hours a week.</li><li>Some weekend and evening work will be required to meet service needs.</li><li>Southwark Council is committed to equality, diversity, and inclusion.</li></ul>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2548520&amp;ptId=105619" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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Southwark Council

Customer Service Manager

<h4>The Role</h4>Do you see yourself making a difference in your local community?Can you lead a high-performing team that supports some of our most vulnerable residents?Does the idea of contributing to a fair, efficient Adult Social Care service appeal to you?If yes, we have the perfect role for you!Our Adult Social Care Division is looking for a passionate and dedicated Client Finance Team Manager to join our amazing service and help make a difference today!About the Role:This is an exciting opportunity to lead the Charging Team within Southwark Council’s Personal Budgets and Client Finance Service. With a strong focus on financial assessments, the team plays a critical role in reviewing financial assessment forms, calculating client contributions, and ensuring residents receive fair and accurate decisions on their eligibility for council-funded care.As Client Finance Team Manager, you’ll be responsible for:<ul><li>Managing a team of seven Client Finance Caseworkers.</li><li>Overseeing the processing of new financial assessments and ensuring supporting evidence is collected.</li><li>Leading the review of historical cases to maintain accurate and up-to-date records.</li><li>Ensuring assessments are completed fairly, efficiently, and in line with legislation and council policy.</li><li>Contributing to Adult Social Care’s financial sustainability by ensuring accurate income collection.</li></ul>About You:We’re looking for someone with a strong understanding of financial assessment processes in Adult Social Care and the ability to lead and motivate a busy team. You’ll bring:<ul><li>Experience managing or supervising a finance or assessment-related team.</li><li>A clear understanding of personal budgets, charging policies, and relevant legislation.</li><li>Strong analytical, decision-making, and problem-solving skills.</li></ul><ul><li>Excellent communication and interpersonal skills.</li><li>A commitment to fairness, quality service delivery, and continuous improvement.</li></ul>About the Team:You’ll be joining a supportive and purpose-driven team at the heart of Southwark Council’s Adult Social Care Division, with a budget of over £120 million dedicated to improving lives in our community. Our Personal Budgets and Client Finance Service plays a vital role in ensuring equitable access to support and funding.At Southwark, we’re committed to development, collaboration, and inclusion. You’ll have access to professional growth opportunities, supportive leadership, and the chance to make a real impact.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Deborah Greenwood at <a href="mailto:deborah.greenwood@southwark.gov.uk" target="_blank">deborah.greenwood@southwark.gov.uk</a>Additional Information:This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert close date: 11:59pm on 28th July 2025Shortlisting date/s: 29th July 2025Interview date/s: 7th August 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2545824&amp;ptId=105640" target="_blank">Client Finance Team Manager.docx</a></li></ul>





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Client Finance Team Manager

<h4>Why Southwark?</h4>We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.<h4>What You'll Be Doing</h4>The Role:An exciting opportunity has arisen in the No Recourse to Public Funds (NRPF) team for those committed to making Southwark a safer and healthier place to live, work and visit.Based in Southwark Council’s No Recourse to Public Funds (NRPF) team, and reporting to the NRPF Team Leader, you will be responsible for assessing clients that approach the council for support.Your leadership of a rigorous assessment processes will ensure that those in genuine need receive support, whilst safeguarding the Council against abuses of public funds.In this challenging and rewarding role, you will lead a team responsible for verifying applications for support from NRPF households.You will investigate each client’s circumstances to substantiate claims in accordance with the team’s policies and procedures and against relevant legislation.Working with social care colleagues you will ensure that, where appropriate, assessments of social care needs are undertaken.<h4>What We're Looking For</h4>About You:We require someone that can manage a caseload of clients to ensure cases are kept under regular review and keep abreast of developments in policy and legislation.The ideal candidate will be able to assist the NRPF Team Leader to prepare reports and statistics on service performance for internal management reporting and contribute towards cross-departmental projects for people subject to immigration control and on initiatives to reduce fraud.<h4>Additional Information</h4>Close date: Sunday 20 July 2025Interview date: tbcThis is Fixed term contract for 12 monthsGuaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:- Members of the Armed Forces and veterans- Are currently in care, or have previously been in care- If you consider yourself to be disabled or if you have a long-term health conditionWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2546135&amp;ptId=105659" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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No Recourse to Public Funds (NRPF) Assessor

Job DescriptionSalary:&nbsp;£24.30 - £27.33 per hour, depending on grade. Subject to increase for 24/25 pay yearGrade&nbsp;TUTLEC 1 – 4 depending on qualifications and experience.Permanent ContractHours per Week&nbsp;are variable (as &amp; when required) and subject to demand – term time only.Thurrock Adult Community College is the local authority’s provider of adult education for Thurrock. Our main base is in the Old Court House in Grays, but we deliver courses across the borough.You will be responsible for planning courses and lessons, creating resources, teaching lessons, and marking learners work and giving developmental feedback.Experience of teaching adults is required.You will have level 2 qualifications in English and maths, a level 3 award in Education and Training and ideally an English teaching specialism – at L4 or L5. If you do not have an English specialist qualification, you will be expected to work towards this within your first year of employment.An enhanced DBS check with children’s barred list is required.If you have any questions or wish to discuss the post further, please contact <a href="mailto:Fay.Stone@thurrock.gov.uk" target="_blank">Fay.Stone@thurrock.gov.uk</a>Closing Date: 27th July 2025Interview Date: To be ConfirmedTo view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcDV9iSQTHVEq37nGF6ihgkB4EjyEfEH4HCUxVVS6PJw1w?e=gPIXeX" target="_blank">Download Job Profile (PDF Document)</a>“If you encounter an error message when opening the Job Profile link please refresh the error page” &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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