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Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

About the role

Are you someone who loves variety, enjoys learning new skills and thrives when no two days are the same?

We're looking for a highly adaptable Senior Business Officer to become one of the Registration Service's most flexible team members.

This isn't a traditional office role. One day you could be registering births and deaths, the next conducting a marriage ceremony, producing certificates, preparing legal paperwork or supporting colleagues wherever the service needs you most. Every day is different, but every day you'll be making a real difference to the people of Cambridgeshire.

You'll be joining a team that's proud of the culture we've created. We believe in One Service - working together, supporting one another and always being willing to lend a hand. We know that the best service for our customers starts with looking after each other, sharing knowledge and creating an environment where everyone feels valued, supported and encouraged to develop.

We don't believe in "that's not my job" - we believe in asking "how can I help?"

If you're someone who enjoys learning, embraces change and wants to be part of a supportive team, we'd love to hear from you.

For more information or to chat about this opportunity please contact Laura Everitt 01223 706323 or Claire Norman 01223 714663

What will you be doing?

No two days will look the same, but you could find yourself:

• Registering births and deaths.
• Conducting marriage and civil partnership ceremonies.
• Producing certificates and dealing with urgent requests.
• Preparing legal paperwork for ceremonies.
• Supporting the administration team with operational work.
• Covering colleagues at short notice across our offices.
• Travelling between Cambridge, Huntingdon and Ely as service needs require.
• Supporting customers through some of the most significant moments of their lives.
• Learning every aspect of the Registration Service so you can confidently help wherever you're needed.

This role offers an incredible opportunity to develop a broad range of skills whilst making a real difference every single day.

About you

We're looking for someone who is calm under pressure, enjoys solving problems and isn't fazed when plans change.

You'll thrive in this role if you:

• Love variety and enjoy learning new skills.
• Can adapt quickly and confidently to changing priorities.
• Are organised and able to remain calm in a busy environment.
• Have excellent communication and customer service skills.
• Build positive relationships with colleagues and customers.
• Are happy to travel across our offices and venues.
• Enjoy working as part of a supportive, collaborative team.

Most importantly, we're looking for someone with the right attitude.

We can teach you the technical aspects of the role, but we're looking for someone who is positive, flexible, resilient and always willing to help. Someone who sees a problem and asks, "What can I do to help?"

If you're looking for a role where every day is different, where you'll continually learn new skills and where your contribution genuinely matters, we'd love to hear from you.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers