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Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Are you passionate about making a meaningful difference in the lives of children and young people? We are looking for an outstanding professional to join our team and play a key role in shaping and supporting innovative system activities that enhance service delivery across Children and Young People (CYP) Services. In this role, you will collaborate closely with the Data and Business Intelligence teams, as well as CYP Services, to configure and optimise systems that enable staff to work effectively with children and families. Your work will ensure that our systems not only support day-to-day operations but also provide accurate reporting on performance indicators, including nationally collected data. This is an exciting opportunity for a highly motivated and detail-oriented individual with expertise in case management systems within Children’s Social Care. If you thrive in a dynamic environment, have strong communication skills, and can lead on design and delivery of system features, we’d love to hear from you.

What’s the role?

• Collaborate across teams – Work closely with the Data team, Business Intelligence team, and CYP Services to deliver system configurations and new features that enhance the efficiency and effectiveness of services for children and young people.
• Drive improvement and reporting – Provide accurate and timely reporting into programme management and service improvement plans, ensuring feature requests are prioritised and processed alongside strategic development initiatives.
• Enable frontline success – Ensure systems are designed to support staff in their day-to-day work with children and families, while maintaining the capability to report on key performance indicators, including nationally collected data.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

We’re seeking a highly motivated, detail-oriented professional with a proven track record in developing case management systems within Children’s Social Care. You’ll bring excellent communication skills, the ability to stay organised under pressure, and a collaborative approach to working in a team environment.

Key requirements include:

• Technical expertise: Strong experience with form designer tools in Liquid Logic (System C) is essential, along with the ability to test new functionality and lead the design and delivery of features in existing case management systems (Access Group).
• Project lifecycle knowledge: Practical understanding of the full project lifecycle and the ability to work independently without detailed supervision.
• Domain knowledge: Familiarity with Children’s Social Care workflows is highly beneficial.
• Analytical mindset: Skilled in evidence-based decision making to ensure robust and effective solutions.

If you’re passionate about supporting people and want to contribute to an environment where every individual’s unique contribution is valued, we encourage you to apply. This is more than a job — it’s an opportunity to help build a foundation for success and truly make a difference.

Location

The job is primarily based in Laurence House (Catford), however remote working in the UK may be available if required, subject to the needs of the business

Special conditions

• Out of hours working may be occasionally required for this job
• The job is subject to a Basic DBS check

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Joe Bibby - joseph.bibby@lewisham.gov.uk

Please click here to view the Job Description and Person Specification

Salary

£55,353 - £57,495 per annum (PO5)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.

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