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We are recruiting a Lead Therapeutic Practitioner at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) &nbsp; Contract Type: Permanent/Full Time Location: Ty Pawb, BargoedTeam: My Support Team (MyST) Regional Therapeutic Service This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £41,511 - £44,711 and offer access to training and development opportunities. The role of the Lead Therapeutic Practitioner is to provide a high level of professional therapeutic practice using appropriate interventions that are outcome focused and evidence based.The successful candidate will undertake complex assessments and formulations and recommend appropriate interventions. You will be responsible for developing and maintaining effective working relationships with networks/wider partners. The postholder will also be responsible for mentoring and professional developmental support, including advice and guidance to less experienced staff.You will participate in an On Call rota to provide therapeutic support and intervention outside office hours to ensure outcome focused achievements for children, young people and their families.For the role, we ask that you have: <ul><li>A relevant Level 6 (Degree) qualification. For example health, social care, youth and community work, teaching or a recognised therapy qualification.</li><li>An Understanding of children/young people’s physical, intellectual, linguistic, social and emotional growth and development, and understanding of how children/young people learn.</li><li>Experience of working in a therapeutic way with children and families who have experienced trauma and who have complex mental health needs.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business purposes to travel throughout the borough to attend meetings </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Davron Hodson on 01443 811485 or email <a href="mailto:hodsodg@caerphilly.gov.uk" target="_blank">hodsodg@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.





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Caerphilly County Borough Council

Lead Therapeutic Practitioner

We are recruiting an Occupational Therapist at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) Contract Type: Permanent, Full Time Location: Ty GraddfaTeam: Community Resource Team This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £37,938 - £40,476 and offer access to training and development opportunities. An exciting opportunity has arisen for an Occupational Therapist to support Caerphilly residents to remain living as independently as possible, within their own homes. There is a key focus on supporting people to be able to achieve their wellbeing outcomes and to be able to do the things that matter to them.The Occupational Therapists within the team provide a range of expertise with contributing to rehabilitation programmes, carrying out moving and handling assessments and supporting the team with advice regarding equipment and adaptations to aid independence.We have a friendly team of Senior therapists to offer support and guidance, with a commitment to continual professional development and career development.For the role, we ask that you have: <ul><li>A Diploma or degree in Occupational therapy.</li><li>Knowledge of Social Services and Well-Being Act (Wales) 2014, Manual Handling Regulations, Health and Safety at Work Act</li><li>Experience of undertaking assessments that focus on the individual and the personal outcomes that they wish to achieve.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business/work purposes to travel throughout the borough to attend meeting and visit clients. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lisa Hutton/Annie Jenkins on 07825634167/ 07545083730 or email <a href="mailto:huttol@caerphilly.gov.uk" target="_blank">huttol@caerphilly.gov.uk</a>&nbsp; <a href="mailto:jenkia4@caerphilly.gov.uk" target="_blank">jenkia4@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.Applicants must have a professional occupational therapy qualification and Health &amp; Care Professions Council (HCPC) registration.





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Occupational Therapist (CRT)

We are recruiting a Care Assistant at Caerphilly County Borough Council. Working hours: 18 Hours Contract Type: Permanent/Part Time Location: Beatrice Webb Residential HomeTeam: Adult Social Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £12,466 - £13,266 and offer access to training and development opportunities. Can you make a positive difference to people?Are you sensitive and supportive and non-judgemental?Would you like to be part of a team that promotes a homely, warm atmosphere where people are respected as individuals?Beatrice Webb Residential Home is looking for a part time Care Assistant to provide care and support for older adults. You will be required to carry out duties to support residents in a dignified and respectful manner, promoting independence and wellbeing and adopt a person centred approach. Experience of working with older people would be beneficial although not essential.You must have knowledge of the principles that underpin quality care e.g. dignity and choice. You must be able to communicate effectively, both verbally and in writing, possess clear understanding of the sensitive and confidential nature of the post and be courteous and responsive to the needs of individuals.For the role, we ask that you have: <ul><li>A requirement to achieve a Level 2 or 3 qualification in Health and Social Care within an agreed timescale.</li><li>Knowledge of Health and Safety requirements.</li><li>Ability and willingness to work flexibly including weekends, bank holidays and sleep in duties. </li></ul>We have excellent benefits including the Local Government Pension Scheme and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Stacey Suggit on 01495 225773 or email <a href="mailto:suggis@caerphilly.gov.uk" target="_blank">suggis@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a>&nbsp;for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.The Social Care Wales (Registration) Rules 2023 set out the requirement for all residential childcare workers, domiciliary care workers, adult care home workers, residential family centre workers to be registered with Social Care Wales within six months from your start date in post.





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Care Assistant

We are recruiting a Senior Practitioner at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) &nbsp; Contract Type: Permanent/Full Time Location: South Community Health Centre, CaerphillyTeam: Community Mental Health Team This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £41,511 - £44,711 and offer access to training and development opportunities.This post attracts a Market Supplement of £2,863 per annum, in addition to the annual salary, which will be paid in 12 monthly instalments.The Market Supplement will be subject to candidates successfully completing the AMHP course and participating on the AMHP rota.The South Community Mental Health Team is looking to recruit a dynamic and forward thinking candidate who will be required to practice in accordance with National Occupational Standards for Social Work and Code of Practice for Social Care.You will need to have a good understanding of current legislation and policy. You will also be required to work closely with carers, other professionals and team members or alone using your own initiative. You will have a varied role and have the ability to deal with crisis situations and will be expected to facilitate safe discharge for service users from hospital into the community.The postholder will be required to support and safeguard vulnerable service users through difficult periods in their lives, therefore effective communication and organisational skills are essential.The successful applicant must possess Diploma / Degree in Social Work or predecessor qualification and Post Qualifying Awards for Consolidating Practice and Enabling Practice or equivalent. If you do not hold the Approved Mental Health Professional Award you will be expected to undertake this training in order to fulfil the role.Applicants must be registered as a Social Worker with Social Care Wales. The current registration requirements state that, completion of the Consolidation of Practice qualification within your first 3 years of practice is mandatory (if you qualified after 1st April 2016). Failure to successfully complete this qualification will result in you being unable to renew your Social Work Registration or practice as a Social Worker.For the role, we ask that you have: <ul><li>A Diploma / Degree in Social Work or predecessor qualification.</li><li>Successful completion of the Consolidation of Practice Programme within the first three years of practice (if qualified after 1 April 2016).</li><li>Knowledge of assessment and care planning processes for working with vulnerable adults and children and their carers.</li><li>Experience of undertaking the duties of an Approved Mental Health Professional.</li><li>A Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to visit clients and attend meetings.</li></ul>We have excellent benefits including the Local Government Pension Scheme, and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Julie O`Brien/Louise Powell on 02920 855020 or email <a href="mailto:obriej2@caerphilly.gov.uk" target="_blank">obriej2@caerphilly.gov.uk</a> <a href="mailto:powell4@caerphilly.gov.uk" target="_blank">powell4@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.You must possess a Diploma/Degree in Social Work or predecessor and be registered as a Social Worker with Social Care Wales (or able to transfer from another recognised body). The current registration requirements state that completion of the Consolidation of Practice qualification within your first 3 years of practice is mandatory (if you qualified after 1st April 2016).&nbsp;&nbsp; Failure to successfully complete this qualification will result in you being unable to renew your Social Work Registration or practice as a Social Worker.





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Senior Practitioner

We are recruiting a Trainee Development Officer at Caerphilly County Borough Council. Working hours: 37 Hours Contract Type: Full time, Fixed Term for 12 months Location: Ty Penallta/ Working hours can be split between home and office depending on specific task requirements.Team: Development and Strategy This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £24,790 - £25,183 and offer access to training and development opportunities. Caerphilly Council is a developing local authority and have two flagship developments currently underway in Oakdale and Risca. In order to deliver against the Cabinet’s ambition to deliver 1000 new homes by 2033, we are looking for a passionate public services university student to join us for 12 months on our development journey.You will obtain experience of identifying potential development sites, coordinating and overseeing relevant survey work, project management, placemaking, SAB, Planning and the delivery of development projects as per the RIBA 0-7 process.This is an exciting opportunity for a candidate who is currently undertaking or has just finished a joint honours degree (one element of which should be Planning) to join an energetic and evolving development team who are focused on delivering great places and cohesive communities.For the role, we ask that you have: <ul><li>Pursuing a recognised undergraduate planning qualification (BSc) / joint honours where the course incorporates or requires a year-out placement as an integral component for qualification.</li><li>Ability to prioritise workload effectively and deliver work on targets.</li><li>The ability to be passionate about the delivery of great public services. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Mark Noakes/Steve Wilcox on 07716048717 or email <a href="mailto:noakem@caerphilly.gov.uk" target="_blank">noakem@caerphilly.gov.uk</a>&nbsp; <a href="mailto:wilcosj@caerphilly.gov.uk" target="_blank">wilcosj@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.





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Trainee Development Officer

We are recruiting a Team Manager at Caerphilly County Borough Council. Working hours: 18.5 hours per week, working a 3 week rota pattern which includes working 1 weekend. &nbsp; Contract Type: Part Time/Fixed Term until 31st August 2026 Location: Brodawel Residential HomeTeam: Adult Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £22,859- £24,355 and offer access to training and development opportunities. Are you an experienced Deputy Manager or Manager looking for your next career opportunity?Does it matter to you that people are supported to live healthy, happy and meaningful lives?Do you want a career that positively challenges you and is fulfilling?We are looking for the right people who can inspire others and thinks creatively. A person who can lead and motivate the team who is accountable for all operational aspects of the Home.The postholder will manage a team of residential social care staff in accordance with legislation, regulations and the Council’s policies and procedures.For the role, we ask that you have: <ul><li>Mandatory qualifications set by Social Care Wales to register as an Adult Care Home Manager.</li><li>Knowledge and understanding of relevant legislation and statutory guidance. For example Regulation and Inspection of Social Care (Wales) Act 2016, Health and Safety legislation.</li><li>Full UK Category B (Cars) driving license and the use of a motor vehicle insured for business purposes to travel throughout the borough.</li></ul>We have excellent benefits including the Local Government Pension Scheme and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Tracey Walters on 07968 375059 or email <a href="mailto:waltet@caerphilly.gov.uk" target="_blank">waltet@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.





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Team Manager

We are recruiting a Team Manager at Caerphilly County Borough Council. Working hours: 37 hours per week, working a 3 week rota pattern which includes working 1 weekend. &nbsp; Contract Type: Permanent/Full Time Location: Min y Mynydd Residential HomeTeam: Adult Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £45,718 - £48,710 and offer access to training and development opportunities. Are you an experienced Deputy Manager or Manager looking for your next career opportunity?Does it matter to you that people are supported to live healthy, happy and meaningful lives?Do you want a career that positively challenges you and is fulfilling?We are looking for the right people who can inspire others and thinks creatively. A person who can lead and motivate the team who is accountable for all operational aspects of the Home.The postholder will manage a team of residential social care staff in accordance with legislation, regulations and the Council’s policies and procedures.For the role, we ask that you have: <ul><li>Mandatory qualifications set by Social Care Wales to register as an Adult Care Home Manager.</li><li>Knowledge and understanding of relevant legislation and statutory guidance. For example Regulation and Inspection of Social Care (Wales) Act 2016, Health and Safety legislation.</li><li>Full UK Category B (Cars) driving license and the use of a motor vehicle insured for business purposes to travel throughout the borough.</li></ul>We have excellent benefits including the Local Government Pension Scheme and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Tracey Walters on 07968 375059 or email <a href="mailto:waltet@caerphilly.gov.uk" target="_blank">waltet@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.





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We are recruiting an Assistant Cook at Caerphilly County Borough Council. Working hours: &nbsp;25 hours per week Contract Type: Part Time, Fixed Term until 31st January 2026 Location: Ty PenalltaTeam: Meals Direct This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £16,489.19 and offer access to training and development opportunities. Are you passionate about making a difference in people’s lives? Do you thrive in a warm, supportive environment where your work truly matters? If so, we’d love to hear from you! Meals Direct is a vital lifeline for many residents across the borough. Every role within our service is essential to keeping our operation running smoothly—and we’re looking for someone special to join our dedicated team. As part of our positive and caring culture, you’ll help deliver high-quality meals and meaningful moments to those who need them most. About the role : Assistant cook Monday to Friday 6.30am to 11.30am Please note: When absences occur, you will be required to cover as Cook In Charge When covering as cook in charge the hours and duties are as follows: Hours: Monday to Friday, 7:30 AM – 3:30 PM Duties: You’ll step in to cover the full responsibilities of the Cook in Charge during absences, ensuring continuity and quality in our service.For the role, we ask that you have: <ul><li>A Level 2 Food Safety Qualification</li><li>The Ability to work precisely and effectively under pressure</li><li>Experience of large scale catering.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Haylee Williams on 01443 864055 or email <a href="mailto:willih7@caerphilly.gov.uk" target="_blank">willih7@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.&nbsp; This will include an enhanced check with the Disclosure and Barring Service.





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Assistant Cook

We are recruiting a Legal Assistant at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) Contract Type: Full Time/Fixed Term for 12 Months Location: Ty PenalltaTeam: Legal and Democratic Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £30,559 - £33,366 and offer access to training and development opportunities. The successful candidate will assist in the efficient and effective provision of Legal Services to the Council, in particular within the Planning, Land, Highways and Housing Division. You will be responsible for providing legal advice on planning, land, and highway matters, with minimum supervision, and draft legal documentation for a wide range of conveyancing matters, including Landlord and Tenant, and Planning and Highway matters.The role requires you to undertake various land related transactions including conveyancing, Landlord and Tenant matters, easements, boundary queries, preparation of deeds of variation/rectification and compulsory purchase acquisitions and liaising as required with all relevant statutory bodies including the Welsh Government.For the role, we ask that you have: <ul><li>An admitted Solicitor or Barrister or Legal Executive.</li><li>A broad knowledge of the legislation underpinning the divisional services.</li><li>Experience in a legal environment, particularly of conveyancing, land and property law, both in the practice of the law and in administration within a legal office.</li><li>Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to attend meetings. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Vickie Julian on 01443 863014 &nbsp;or email <a href="mailto:juliav@caerphilly.gov.uk" target="_blank">juliav@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.





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Legal Assistant

<ul><li>Reference: ES96 </li><li>Division: Strategic Housing </li><li>Salary: £31,410.00 - £40,734.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 04 July 2025 </li><li>Interview date:28 July 2025 - 01 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - H </li><li>Working hours: 37 per week </li><li>Closing date: 20 July 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are looking for a Housing Options Officer &nbsp;to join our busy Housing Options team on a fixed term 12-month contract. The team works with customers to:<ul><li>assess their housing situation</li><li>establish and communicate the statutory duties owed</li><li>prevent and relieve their homelessness to achieve positive outcomes</li></ul>We are looking for a pro-active individual who is able to take an innovative approach to problem solving, is an effective negotiator and can provide a high quality of service to customers with housing problems. An ability to communicate clearly and effectively to customers, landlords, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.You will need to be efficient and effective in extracting relevant information from customers to produce accurate written assessments and housing plans in Plain English, so that customers are clear on the steps that both they and the council will be taking and are expected to take to resolve their housing situation.Preference will be given to applicants who have worked in a housing options capacity but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.<h4> Additional information </h4>Interviews will be held in person between 28 July and 1 August 2025. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.There is one role available on a 12-month fixed term basis, funded through our Homelessness Prevention Grant, with the possibility of extension depending on government grant funding. &nbsp;Due to the sensitive nature of client contact, this role is exempt from being able to be considered on a job share basis.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:becky.hill@crawley.gov.uk" target="_blank">becky.hill@crawley.gov.uk</a>, Housing Options Team Leader or call on 01293 438150.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/housing-options-officer-job-description_0_1.pdf"> Housing Options Officer job description (PDF, 141.82 KB) </a></li></ul>





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