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Job Title: Customer Service Assistant - Stevenage Old Town Library Starting Salary: £24,404 opportunity to progress to £24,790 per annum (pro rata for part time) – pay award pending Hours: 4.0 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities, access to digital resources and a thriving events programme to ensure we improve residents’ lives.The role will be officially based at Stevenage Library, but you will be working at Stevenage Old Town branch every Saturday.Stevenage Old Town Library is a small branch library on the High Street providing library services to the local community.<h4>About the role</h4>The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT&nbsp;support, information services and resources to our library users and assisting with ad hoc library activities as required.You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves. <h4>About you</h4>Essential:<ul><li>Knowledge of and/or experience of working in a customer focussed environment</li><li>Evidence of understanding and application of good customer services principles</li><li>Demonstrable organisational skills, showing a methodical ability to prioritise tasks</li><li>Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives</li></ul>Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM4 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact:T: 01438 864792 E: <a href="mailto:michelle.lloyd@hertfordshire.gov.uk" target="_blank">michelle.lloyd@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post..English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Stevenage Old Town Library - 4 hours .pdf</li></ul> 





<ul></ul>

Hertfordshire County Council

Customer Service Assistant - Stevenage Old Town Library

Job Description Organisation: London Borough of Waltham Forest Salary: PO1 - PO2 £39,855 - £44,331 &nbsp; Contract Type: Full time - Permanent &nbsp; Working hours per week: 36 Application Deadline: 16/07/2025 Proposed Interview Date(s): W/C 21/07/2025 &nbsp; Reference: 1797 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. &nbsp; About the role:&nbsp; A hugely exciting opportunity has arisen for a Planning Policy Information and Monitoring Officer in the dynamic and diverse Place and Design Team at Waltham Forest Council. This is a key monitoring role in a team with a great track record and at the forefront of delivering vibrant, green, safe and accessible neighbourhoods across Waltham Forest.&nbsp;&nbsp; The role&nbsp; We are looking for someone creative and energetic with demonstrable planning policy skills; who is looking to build on and share those skills to help shape sustainable growth that meets genuine local needs, with the right infrastructure delivered in the right places, and according to the Council’s innovative Exemplar Design principles and values. With the team focused on the implementation of our ambitious adopted Local Plan this role will be key to unlocking delivery of new homes, workspace and infrastructure across the borough.&nbsp;The right candidate will be interested in strategic&nbsp;planning, data and urban development.&nbsp;You will be responsible for the collection and analysis of data relating to development in the borough. You&nbsp;will use your analytical, research, communication and presentation skills to monitor the performance of the Local Plan policies, assess their effectiveness&nbsp;and communicate the successes and opportunities associated with the delivery of the Plan. In addition to your monitoring role, you will also contribute to other policy work of the team.&nbsp; You will work well with others and have the ability to communicate ideas and proposals effectively and will enjoy taking a creative approach to problem solving. This is a role that requires building and maintaining effective working relationships with internal and external stakeholders.&nbsp; In this role you will work in multidisciplinary team, alongside a Principal Developer Contributions Officer, Principal Planning Policy Officer, Developer Contributions Support Officer, GIS Officer and Data Quality Officer and report to the Strategic Planning and Infrastructure Lead.&nbsp; The Place and Design Team&nbsp; We are delivering the Council’s Missions for a fairer borough through inclusive growth, and ensuring that we deliver the new homes and jobs needed, and that they are of exemplar quality and supported by the right infrastructure in the right places. We are committed to engaging the borough’s diverse communities at all stages of the development cycle to ensure that future development brings the benefits they need and tackles the Climate Emergency head on.&nbsp;&nbsp; We work within an inclusive structure that rejects silos, embraces sharing and learning and works flexibly and collaboratively. We have adopted a matrix working approach that assembles the right teams for the right projects, building resilience and skills. We also work collaboratively with other teams across the council, including Development Management, Area Regeneration, Employment, Business and Skills, Culture, Housing, Property, Capital Delivery, Strategy &amp; Design, and Highways and engage meaningfully with our local communities, businesses, strategic authorities (such as GLA, TfL), investors and developers.&nbsp; We are building a reputation as an innovative, positive, proactive team that delivers excellent results with work produced in house including an adopted Local Plan, award winning buildings and public spaces, our special Waltham Forest Design Awards, a visionary Leyton Mills SPD and a first class Local Heritage List.&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Information%20%26%20Monitoring%20Officer%201797.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; As part of the Place and Design team, the role holder will carry out planning information and&nbsp;monitoring tasks involving the collection, analysis and monitoring of spatial planning data including housing commencements and completions, housing land availability, industrial, commercial, office, retail, vacant premises, Suitable Alternative Natural Greenspaces (SANGs) and other data sets required to monitor spatial planning objectives.&nbsp; The role holder will prepare the Authoring Monitoring Report and contribute to the preparation, implementation and review of the Council’s Local Plan and other policy documents, particularly through the preparation and ongoing review of an up-to-date housing trajectory that ensures the borough has an ongoing, deliverable five year land supply. &nbsp; &nbsp; They will also manage the Freedom of Information requests that come to the Place and Design team. Qualifications and Requirements:&nbsp; A degree level qualification (or equivalent) in planning or closely related subject or a relevant professional qualification. Experience, knowledge and understanding of National Planning Policy Framework and the process of preparing a Local Plan, preparation of supplementary planning documents, review, and, in particular, monitoring of Local Plan policy.&nbsp; Experience of working in a Planning Department including spatial planning data and information monitoring or related experience from working in another part of the development industry. Good understanding of how services are provided in a local government context and the issues facing local government.&nbsp; Good political awareness and experience of community engagement. Good understanding of the importance of customer satisfaction with a strong customer focused attitude. User of database systems and experience of recording, analysing, and reporting complex data and information. User of Microsoft Office, especially Word and Excel and other relevant software enabling the review and maintenance of the Local Plan process. Experience or knowledge of using GIS/mapping systems. Experience of providing information and advice to key decision makers, such as elected members and service directors. Ability to communicate effectively using a wide variety of media and methodologies, including written, oral, and visual means of communication. Self-motivated, enthusiastic, and able to work with minimal supervision. Accustomed to managing conflicting deadlines and a demanding workload. Demonstrable commitment to equal opportunities and equality in employment and service delivery. Ability to undertake site visits. Terms and conditions:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Marcin Manikowski, Head of Strategic Planning and Infrastructure at <a href="mailto:marcin.manikowski@walthamforest.gov.uk" target="_blank">marcin.manikowski@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Information & Monitoring Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7650/AAAD5027_-_Teaching_Assistant_Support_Grade_4.doc" target="_blank">AAAD5027_-_Teaching_Assistant_Support_Grade_4</a></li>
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Please see the links below for positions at both Tarvin and Eaton Primary Schools. There are vacancies for Teaching Assistants and Wrap Around Care Colleagues.&nbsp;
<a href="https://www.eatonprimary.school/copy-of-sandstone-trust" target="_blank">Vacancies | Eaton Primary School</a>
<a href="https://www.tarvinprimary.school/page/vacancies/22474" target="_blank">Tarvin Primary School: Vacancies</a>
For further information regarding this role, please contact <a href="mailto:admin@tarvin.cheshire.sch.uk" target="_blank">admin@tarvin.cheshire.sch.uk</a>

Teaching Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7648/AAAD5027_-_Teaching_Assistant_Support_Grade_4.doc" target="_blank">AAAD5027_-_Teaching_Assistant_Support_Grade_4</a></li>
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Please see the links below for positions at both Tarvin and Eaton Primary Schools.&nbsp;
<a href="https://www.eatonprimary.school/copy-of-sandstone-trust" target="_blank">Vacancies | Eaton Primary School</a>
<a href="https://www.tarvinprimary.school/page/vacancies/22474" target="_blank">Tarvin Primary School: Vacancies</a>
For further information regarding this role, please contact <a href="mailto:admin@eatonprimary.school" target="_blank">admin@eatonprimary.school</a>

Job Title: Leaving Care Personal Adviser Starting Salary: £33,366 progressing to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hemel Hempstead Contract Type: Permanent Directorate: Childrens ServicesPlease note we have x2 vacancies:1. Full time - Permanent Role - Stevenage 2. Full time - Fixed Term Role until 11/06/2027 - Stevenage<h4>About the team</h4>We want to empower families with multiple and complex needs to achieve better outcomes and prevent the escalation of issues they face. Intensive Family Support Teams, provides a safe and effective multi-agency service, which responds quickly and intensively to families’ needs.<h4>About the role</h4>In this role you’ll be responsible for a caseload of families delivering 1-1 and group based interventions to them in partnership with other agencies in Hertfordshire. Through this support it is intended that families will achieve sustainable improved outcomes underpinned by an agreed plan. Your role will involve conducting school and home visits, offering practical support to families, as well as attending appointments with children and their families. You will have the opportunity to facilitate group sessions such as Domestic Abuse support or parenting groups, as well as arranging and facilitating Team Around the Family meetings as the Lead Professional. The position involves working directly with children and families, as well as working closely with other agencies such as schools, CAB, housing, HCC teams, SEN teams and Health professionals.<h4>About you</h4>Essential:<ul><li>Experience working in a role delivering support to children, young people and their families.</li><li>Excellent communication skills are a must, and the confidence to initiate and participate in difficult conversations is an important aspect of the role.</li><li>Strong skills in building and maintaining relationships with children, families and other professionals.</li><li>Competence in using a variety of IT devices and software packages for producing reports and assessments.</li><li>Full UK Driving licence and regular access to a vehicle will be required.</li></ul>Desirable:<ul><li>Experience of completing assessments would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact:Leaving Care Personal Advisor - Full-time permanent role - Joanne Black (<a href="mailto:joanne.black@hertfordshire.gov.uk" target="_blank">joanne.black@hertfordshire.gov.uk</a>)Leaving Care Personal Advisor - Full time fixed term until 11/06/2027 - Nazneen Arif (<a href="mailto:nazneen.arif@hertfordshire.gov.uk" target="_blank">nazneen.arif@hertfordshire.gov.uk</a>)Interview Date: 29th and 30th JulyBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Leaving Care Personal Adviser

<h5>The job and the opportunity </h5>Are you a data-driven and passionate about making a difference? 💡 Join the Cambridgeshire &amp; Peterborough Combined Authority as an Analyst and help shape policy that transforms communities across our region.👇 What You’ll Do:<ul><li>Support performance reporting and programme evaluation</li><li>Communicate insights via reports, dashboards, blogs &amp; more</li><li>Collaborate across teams to drive smarter decision-making</li></ul><h5>What we're looking for </h5>📚 A degree or equivalent experience in a relevant field (e.g. Human Geography, Public Policy) 📊 Skills in Excel, Power BI, SPSS (or similar) 🗺️ Bonus if you know GIS (e.g. QGIS, ArcGIS) 🧠 Sharp analytical thinking and a capability for communicating findings clearly 🤝 A team player with a can-do mindset and integrity<h5>Why Join Us? </h5>At the heart of our Policy, Insight &amp; Performance team, you’ll work on meaningful projects that support sustainable and inclusive growth across Cambridgeshire &amp; Peterborough. 💬 Your insights will inform strategy and drive positive change.🌟<a href="https://cambridgeshirepeterborough-ca.gov.uk/wp-content/uploads/documents/HR/job-vacancies/Data-Analyst-JD-final.pdf" target="_blank">Full Job Description</a>📥 Apply now: Submit your cv and covering letter by 15th July 9am to <a href="mailto:recruitment@cambridgeshirepeterborough-ca.gov.uk" target="_blank">recruitment@cambridgeshirepeterborough-ca.gov.uk</a>





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Cambridgeshire and Peterborough Combined Authority

Data Analyst

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Located within the Cemeteries &amp; Crematorium Services department in Runcorn, our dedicated and efficient office team provides vital administrative support to the local community. We work in a focused, well-organised environment where attention to detail and sensitivity are key. Based in Picow Farm Road, the team operates from a professional office setting with a standard Monday to Friday schedule, and we also benefit from a flexi-time system, offering greater flexibility around start and finish times.Your Contributions:As a valued member of our Cemeteries &amp; Crematorium Office team, you will collaborate closely with colleagues to ensure compassionate and efficient service is delivered.Your key responsibilities will include:<ul><li>Daily financing - Manage the financing of all burial and crematorium services using our in-house Cemeteries System. Raise invoices weekly for various Funeral Directors and Stonemasons using the financial system ‘Agresso,’ ensuring they are promptly sent to the appropriate parties.</li><li>Communication - Answer incoming phone calls and emails promptly, providing courteous and helpful responses to inquiries from funeral directors, stonemasons, and families. Book burials, scatterings, and cremations using the Cemeteries booking system.</li><li>Grave Ownership Transfers -Facilitate the process of grave ownership transfers. This includes receiving and reviewing applications, determining the appropriate legal route for transfer, and preparing the necessary Statutory Declaration forms or other relevant documentation. Ensure all forms are completed accurately and in compliance with legal requirements, and coordinate with relevant parties to facilitate a smooth and legally compliant transfer process.</li><li>Memorial Permits - Efficiently process grave memorial permits in accordance with our Cemetery Rules &amp; Regulations for each of the four cemetery sites within the borough.</li><li>Notification of Burial or Cremation -Complete the ‘Notification of Burial or Cremation’ for each cremation and full coffin burial daily, ensuring these are promptly returned to the correct corresponding Registrars Office. </li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme. </li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Michael Owen <a href="mailto:Michael.owen@halton.gov.uk" target="_blank">Michael.owen@halton.gov.uk</a> 0151 511 7857Interviews will take place on 06/08/25At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Cemeteries Business Administration Apprentice

<h4> Job Description </h4>Overview The London Borough of Harrow is currently recruiting for Information Assistants to join its library service and help create a welcoming, inclusive, and supportive environment for all visitors. This customer-facing role is central to ensuring that everyone who visits the library can make full use of its services and facilities. Information Assistants engage with customers throughout their visit, offering assistance tailored to individual needs. Key responsibilities include supporting users with self-service equipment, handling transactions at the library desk, responding to enquiries in person and over the phone, shelving and organising library materials, and carrying out a range of administrative tasks. A genuine passion for books and reading—whether for learning or leisure—is essential. The role also involves helping to plan and deliver events and activities for both adults and children. At times, Information Assistants may be required to take responsibility for the library in the absence of a Library Supervisor or Senior Information Assistant. While each post is primarily based at a specific branch, flexibility is important, as staff may be asked to work at other locations within the Harrow Library service. Current vacancies are available at Greenhill Library, Pinner Library, Roxeth Library, Stanmore Library, and Wealdstone Library. Work schedules and branch assignments may be subject to change based on service needs. About You The successful candidate will have:<ul><li>Accurate filing alphabetically.</li><li>Accurate filing numerically.</li><li>Legible handwriting.</li><li>Clear verbal communication (spoken English to be satisfactorily clear for telephone calls).</li><li>Basic awareness of library provision to a multicultural society and people with disabilities. </li><li>Demonstrate familiarity with computer applications including Microsoft Office software (Word as a minimum) and the internet. </li><li>Ability to deliver high quality customer care to all service users. </li><li>Ability to handle and respond to a range of requests for information.</li><li>Ability to stand and/or walk for periods of time.</li><li>Mobility within a building (stairs etc).</li><li>Ability to lift (up to 10lbs/4.536 kilos weight).</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=22985&amp;hashed=296139639" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Information Assistant

<h4> Job Description </h4>Overview London Borough of Harrow is looking for a Qualified Social Worker to provide a high quality and effective social work service, which responds to the needs of people with lived experiences with care and support needs, their informal carers and their families in a timely manner and within statutory guidelines. All assessments and support plans will be completed in accordance with the wellbeing principles of the Care Act 2014 and reflects a strengths-based approach.We have exciting opportunities for permanent social workers who are passionate about empowering citizens to reach their full potential in our integrated neighbourhood teams, safeguarding adults, mental health team, transitions and review team.Are you looking for a new challenge? Are you passionate about supporting adults with care and support needs to live fulfilling and independent lives? Guidance, support, and supervision will be provided in accordance with the individual’s experience and capabilities and in line with our Supervision Policy. About You The successful applicant will have:<ul><li>Must hold a qualification in Social Work </li><li>Good demonstrable understanding of the Care Act 2014, Mental Capacity Act 2005 Mental Health Act and Deprivation of Liberty Safeguards. </li><li>Have an enhanced Disclosure and Barring Service (DBS)</li><li>Educated to degree level or equivalent or has the equivalent relevant work experience. (BSc/MA in Social Work, Dip SW/HE or CQSW).</li><li>Knowledge of social work models and interventions, including strengths-based practice models (Desirable).</li><li>Knowledge and understanding of discriminated groups and the ability to ensure that services are appropriately delivered to meet their needs (Desirable).</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=19140&amp;hashed=-1474520762" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Social Worker - Adults

This is an exciting time to join the Medway Safeguarding Team as we have recently changed our service delivery model from three safeguarding teams to one overall safeguarding team. We are also expanding the size of the team and are currently recruiting Social Workers to join the service.Please note: This role is open to qualified social workers only and is not open for newly qualified students seeking to complete their ASYE.Working in collaboration with the Senior Social Workers, Team Managers and other senior colleagues’, successful candidates will be required to practice as safeguarding social workers to support Medway Council in fulfilling its statutory duties in relation to safeguarding adults, as prescribed by relevant legislation and codes of practice. The successful candidates will need to develop and maintain a high level of skill, expertise, and up-to-date knowledge of relevant legislation, policy, and good practice in order to provide support and advice to others in relation to statutory interventions. You will also need to maintain an awareness of changes in theories, legislation, and Medway Council policies, local and agency practices, in order to disseminate knowledge and contribute to the delivery of a high standard safeguarding service.Alongside the Designated Senior Officer, successful candidates will be required to undertake the triaging of safeguarding Concerns and competently assess multiple and complex risks. You will have excellent knowledge of Making Safeguarding Personal principles with the ability to apply these in practice. You will work collaboratively with individuals, their families, support networks and partner agencies and apply a person centred and strengths-based approach when delivering safeguarding duties including undertaking S.42 enquiries and co-producing safety plans. You will be required to initiate and develop effective partnerships and joint working arrangements with other professionals and agencies, in order to ensure the comprehensive assessment of need, and the planning and delivery of appropriate services.You will be required to work flexibly in order to meet the needs of residents, with a requirement to undertake regular face to face visits, often unplanned or at short notice.This role will require successful candidate to attend and present at safeguarding meetings and possess the skills to accurately and proficiently write, chronologies, s.42 Enquiries and case notes in a timely manner.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

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