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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? This is an exciting time to join our Core Occupational Therapy Service within Coventry Adult Social Care as an Occupational Therapist.This role will be hosted by Core therapy and provide opportunity to rotate through different services in Adult Social Care, increasing knowledge and exposure to areas such as children’s and all age disability services.As part of this role you will be working with partners across the city and the region to support users, their families and their carers, putting the person at the heart of everything we do, encouraging diverse and inclusive working environments.The Core Occupational Therapy Service within Coventry is key in helping people across diverse communities live fulfilled lives, working alongside health and social care professionals, committed to achieving the best outcomes.Coventry Core Occupational Therapy provide advice, equipment, assistive technology and adaptations to enable people to remain in their own homes and to allow them to continue to be as independent as possible in daily activities.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).&nbsp;Who are we looking for? Who are we looking for? The adults we work with come from a variety of backgrounds and in order to deliver the best possible care it is vital that we have a workforce that is culturally competent and represents and understands their unique experiences and perspectives.Within our therapy team men and people from minority ethnic backgrounds are currently under-represented, as a result we would like to encourage both men and people from minority ethnic backgrounds to apply for this post. &nbsp;This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.If you have an OT qualification, experience of working within Adult Social Care within a Therapy Service, this role will suit your skill set.Knowledge and experience in adaptations and prescribing health and social care equipment for both adults and children is essential.In return, we will give you all you need to make a difference, with the help of a supportive staff network, training and development opportunities.&nbsp;If you would like to find out more about this role and would like an informal chat, please contact Jo Taylor at <a href="mailto:Joanne.taylor@coventry.gov.uk" target="_blank">Joanne.taylor@coventry.gov.uk</a>&nbsp;For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.If you need help or support to complete your application, please visit our&nbsp;<a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): 31st July/1st August&nbsp;About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Occupational Therapist

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What is the job role? The Headteacher and Governing Body at Moat House Primary School are looking to appoint a number of Casual Lunchtime Assistants to start in September 2025.&nbsp;The role will include supervising pupils in the dining hall, playground areas and school premises, ensuring good conduct of children during the midday break.&nbsp;You will be responsible for assisting pupils in the collection of food trays and plates, wiping tables, cleaning spillages, recording children's dinner choices for the following day, organising and supervising activities in particular, indoors when there is inclement weather and providing children with basic medical assistance.You may also be responsible in assisting very young or less able pupils in developing eating skills and 121 supervision around the playground.Who are we looking for? A nurturing, kind and caring personalityA team player who will work collaboratively with colleaguesBasic reading &amp; writing skills&nbsp;For further information regarding the role, to arrange a visit please speak with Andrea Burrows, School Business Manager, at 02476 612073&nbsp;<a href="mailto:aburrows@moathouse.coventry.sch.uk" target="_blank">aburrows@moathouse.coventry.sch.uk</a>All applications are to be made online.Interviews will take place w/c 7th July &amp; 14th July 2025 Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS.Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

Casual Supervisory Assistant

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.&nbsp;&nbsp;

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!&nbsp;
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.&nbsp;

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? Come and join us at an exciting time and be part of the Professional Support Service’s journey. We are a team that works with colleagues at all levels across Children’s Services to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.We have a 18.5 hours per week, permanent part time position available at with our Professional Support Team, based on the 1st Floor, Moat House Leisure Centre.This role will be based at one of our Wood End Children's Social Care Office. It is a face paced, energetic and exciting area to work in; where you will be part of a close-knit team ensuring the child’s journey within Children’s Services is the best it can be.In this role you will be responsible for working closely with your peers, staff and managers, actioning and responding to emails, minuting varied professional meetings on an almost daily basis, updating case management systems and working in a fast-paced environment.Have you got expensive administration experience, including Microsoft Office, and have great attention to detail, along with excellent communication skills? Then this is the role for you!You will promote a positive working culture where Children and are at the heart of everything we do.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? We are looking for someone who:<ul>
<li>Has a flexible approach</li>
<li>Is a self-starter</li>
<li>Has strong organisational skills and the initiative to prioritise their own workload</li>
<li>Thrives in a busy and diverse environment</li>
<li>Has great attention to detail along with excellent communication skills</li>
</ul>Does this sound like you? Then we want to hear from you!If you would like an informal discussion about this role please feel free to email: <a href="mailto:Lisa.Judge@coventry.gov.uk" target="_blank">Lisa.Judge@coventry.gov.uk</a>Previous applicants please do not apply.If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): week commencing 21st July&nbsp; About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Operational Support Officer

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At West Northamptonshire Council (WNC), our vision is “to make West Northants a great place to live, work, visit and thrive”. We’re looking for a proactive and detail-oriented Business Support Officer to join our Adults teams and help us deliver outstanding services to our community.Our teams work with a wide range of individuals including vulnerable adults, the elderly, people with physical, sensory or cognitive impairments, and people with mental health needs. We are the first point of contact for those in our communities and people we support. We are passionate about working with people to promote independence and dedicated to making a difference in the community.As a Business Support Officer, you’ll play a vital role in supporting the Rural South and East Community team based at The Forum in Towcester. You’ll manage data, coordinate and facilitate meetings, handle correspondence, and ensure the smooth running of administrative systems. Your work will directly support our care management teams and help improve outcomes for adults and transitioning individuals in our community.The key point to the role is to provide accurate records and delivering essential administrative support, to ensure communication is up to date and delivered to our Adult Social Care teams in relation to each person we support.At WNC, we believe in helping our people THRIVE:•&nbsp; &nbsp;&nbsp;Trust – We’re honest, transparent, and accountable.•&nbsp; &nbsp;&nbsp;High Performing – We do the basics well and strive for excellence.•&nbsp; &nbsp;&nbsp;Respect – We value diversity and support each other.•&nbsp; &nbsp;&nbsp;Innovate – We embrace creativity and growth.•&nbsp; &nbsp;&nbsp;Value – We seek continuous improvement.•&nbsp; &nbsp;&nbsp;Empower – We trust and support our people to succeed.We offer a supportive team environment, and opportunities for personal and professional development.This role is a permanent full time position (37 hours a week) based in The Forum, Towcester. The role has been identified as a fixed worker type; this means that you will be expected to work from an office, you will not normally be working from home.Interviews to take place week commencing Monday 14th July 2025.Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? This role is accountable to the Senior Business Support Officer overseeing the Rural Community teams.Your role as a Business Support Officer is to manage communication correspondence, such as being the first point of contact via telephone, receiving calls from vulnerable members of the community. Supporting in meetings, assisting with processing purchase orders, maintaining spreadsheets, taking accurate minutes of meetings and anything else that may be required. You will need to maintain accurate records and provide proactive administrative support. Maximising productivity, minimising errors, and managing information securely using Office 365 and internal IT systems.Key Responsibilities•&nbsp; &nbsp;&nbsp;Maintain accurate records and databases to support case management.•&nbsp; &nbsp;&nbsp;Provide confidential administrative support to the teams.•&nbsp; &nbsp;&nbsp;Handle correspondence and telephone enquiries with professionalism.•&nbsp; &nbsp;&nbsp;Arrange and minute inter-agency and departmental meetings.•&nbsp; &nbsp;&nbsp;Assist in processing financial claims and payments in line with council guidelines.• &nbsp; &nbsp;Ensure compliance with data protection and confidentiality standards.About you Join Our Team and Make a Meaningful Impact! Are you passionate about making a difference?&nbsp;We’re looking for someone who is:•&nbsp; &nbsp;&nbsp;A strong communicator with excellent attention to detail and organisational skills.•&nbsp; &nbsp;&nbsp;Confident working across several teams and also working autonomously in a dynamic, fast-paced environment.•&nbsp; &nbsp;&nbsp;Skilled in being proactive and prioritising tasks and being able to meet deadlines.•&nbsp; &nbsp;&nbsp;Proficient in Office 365 (or willing to learn).•&nbsp; &nbsp;&nbsp;Experienced in administrative roles, ideally within a busy office environment.A friendly and reliable demeanour is essential, as you will contribute to a positive working atmosphere and interact with many people, including internal and external colleagues and members of the public.Attention to detail in producing clear, concise and accurate records is key. The ideal applicant will have experience in taking minutes and written case/care notes. Knowledge of our internal systems would be beneficial.&nbsp;If you're ready to bring these qualities to our team and make a difference, we encourage you to apply. If you have any queries regarding this role, please email the Senior Business Support Officer: <a href="mailto:Vanessa.Jennings@westnorthants.gov.uk" target="_blank">Vanessa.Jennings@westnorthants.gov.uk</a>.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Business Support Officer - Community Team

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<h2>Job introduction</h2>We offer a wide range of benefits to our employees, these include:

<ul>
	<li>
Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
	<li>
Cycle to Work scheme.&nbsp;</li>
	<li>
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
	<li>
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
	<li>Car Lease scheme</li>
	<li>
Payment of professional subscription / membership - If your job description requires that you are registered with or are&nbsp;a member of&nbsp;a professional body, WNC will pay for your professional subscription or membership fees.</li>
	<li>
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
	<li>
Commsave-&nbsp;Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more!</li>
	<li>
Ongoing training and development opportunities.</li>
	<li>
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>
	<li>
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
	<li>
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul>
<h2>About the role</h2>Supporting individuals in their own home, locally and&nbsp;Eleanor Lodge provides exceptional levels of support to adults, aged 18 and over, with learning disabilities and mental health issues. It is situated in Delapre, Northampton and offers a wonderful living environment in which our customers can enjoy an enhanced quality of life. We also offer domiciliary care to adults living in their own homes within the community.We have teams of friendly and committed staff who provide the highest level of care. With our great accommodation and facilities, Eleanor Lodge evokes a home from home atmosphere in which our customers can feel comfortable, content and very well cared for.Shifts are a mixture of earlies and lates, and range from 7-3pm, and 8-3pm 3-10pm&nbsp;<h2>Additional information</h2><ul>
<li>Full training will be given.</li>
<li>You will either currently have, or be&nbsp;willing to work towards, NVQ level 2 in Health &amp; Social Care or equivalent.</li>
<li>Full driving license and access to your own vehicle, would be ideal.</li>
<li>Self-motivated, personable and a creative approach to problem solving.</li>
<li>Ability to work on own initiative and within a team.</li>
</ul>This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate at WNC cost.&nbsp;It is also a regulated activity and will be subject to a Children and Adults&nbsp;Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Please note: There is no option to offer sponsorship or transfer of. You must have Right to work in the UK.&nbsp;Apply now!&nbsp; As we may close the advert early, if we receive the desired response.&nbsp;<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions&nbsp;- watch WNC colleagues explain&nbsp;<a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.

West Northants Council, where careers thrive.

Care and Welfare (Home Carer) Eleanor Lodge

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You will support budget holders in financial planning and budget modelling for different scenarios. You will ensure accurate and timely budget monitoring including risk appraisals for DSG and Schools. You will develop financial systems and processes to ensure robust governance whilst also bringing in new methods of working through the use of business and operational process improvements. You’ll be supporting the production of the Medium Term Financial Plan (MTFP) and Capital Strategy and the development of improved financial awareness of budget managers and staff through the development and delivery of management training. You will be also be reporting back to North Northamptonshire Schools Forum on all matters relating to schools finance. Skills: Up to date knowledge of accounting policy such as IFRS, CIPFA codes of practice. Demonstratable ability to work in partnership with private, public and voluntary organisations. Experienced in analysing and addressing complex issues. Knowledge and experience of DSG and Schools desirable Qualifications: CCAB part qualified/AAT qualified or equivalent or have significant financial experience with an understanding of how local government works Keywords: Finance, Accounts, Budget planning, finance strategy

Finance Business Partner

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.The Revenues Service is a large team of more than 60 people working together to collect £340 million of corporate revenue to help the Council provide vital services to Coventry residents.&nbsp; From council tax to business rates to invoices for stalls at the Godiva Festival, the team perform a range of roles to ensure we provide excellent services to residents and internal council departments and that&nbsp;ultimately,&nbsp;we maximise the collection of public funds.&nbsp; The revenue we collect ensures the council can provide services from bin collections to looking after our parks and green spaces to providing the best possible chances in life for our looked after children.&nbsp;&nbsp;Our team is uniquely placed within the council as we interact with every one of Coventry’s 140,000 residential properties and 9,000 commercial properties. &nbsp;Every resident and customer we deal with has a unique set of circumstances - our team challenge those who can pay and don’t pay, applying a range of legal remedies to compel people to pay what they owe. &nbsp;But the team also listen to and supports those who can’t pay and helps some of our most vulnerable residents find a way out of debt.Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? If you're an effective communicator, have good computer skills, organised and enjoy helping people, this could be an ideal job for you.As a Revenues Officer based within our Revenues and Benefits service, you will deal with a wide range of Business Rates customers. &nbsp;You will also deal with internal departments.&nbsp;You will deal with customers over the telephone and by email, so you will need to have excellent customer service skills, a clear and friendly telephone voice, and be able to work well in a team. You will update customers' accounts.Whilst our positions are open to all applicants, we are unable to offer visa sponsorship for this role; therefore, all applicants must have the Right to Work in the UK. &nbsp;If you are on a limited visa, you must have a minimum of two years remaining.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).Who are we looking for? To help improve our customer experience further, we are looking for a proactive and service-focused Officer to join our busy and fast-paced team.Don't worry if you don't have any experience in Revenues, as when you start you will take part in our in-house training. Training will usually cover service standards, system knowledge, legislation, and corporate processes.When applying for this role you will be asked to write a personal statement, when writing your personal statement please include experience and involvement of the following:<ul>
<li>Customer service skills</li>
<li>Analytical approach and organisational skills</li>
<li>Knowledge and application of computer packages E.G. Word / Excel /Outlook etc.</li>
</ul>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview dates:&nbsp;5 &amp; 6 August 2025About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and&nbsp;benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

Revenues Officer

<ul></ul>





Highways Contract Monitoring OfficerTo oversee and deliver Highways and Transportation commissions that positively impact the quality of life for the people of North Northamptonshire. This role involves supporting the management, development, commissioning, and maintenance of the Council’s highways and transportation services. The position outlined in this job description plays a key role in supporting the full range of commissions managed by the highways contract team, with a focus on performance and efficient service delivery.&nbsp;The Highways team provide statutory services that all residents of North Northamptonshire use. The post will be predominantly highways based.&nbsp;The Highways contract team is responsible for providing a safe road network that operates efficiently and effectively, providing strategic direction for the future development of highways assets, public transport, active travel and all road users, being mindful of budget constraints, legislation and the sustainability agenda.For more information regarding the role please email Jed Faulkner on <a href="mailto:jed.faulkner@northnorthants.gov.uk" target="_blank">jed.faulkner@northnorthants.gov.uk</a> or call on 07464 532651.Our benefits Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul>
<li>a competitive salary</li>
<li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li>
<li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li>
<li>generous leave entitlement (28&nbsp;days, rising to 33&nbsp;days) and bank holidays, plus the option to buy up to an extra 10 days</li>
<li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li>
</ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.What will you be doing? <ol>
<li>To complete monitoring and review of performance of the day to day management of the Highway Term Service Contract to ensure it is providing the service required.&nbsp;</li>
<li>To support the monitoring of the Service Provider on working methods and proposals to ensure the outcomes are consistent with the contract requirements.</li>
<li>Ensure that contractors are delivering services in line with contractual agreements, specifications, and performance standards. Monitor key performance indicators (KPIs) to ensure timely and quality delivery.</li>
<li>Work closely with internal teams, contractors, and external stakeholders to assist with the smooth delivery of highway services and projects.</li>
<li>General administrative assistance to Highways contract team.</li>
<li>Ensure safety compliance in all aspects of highways maintenance, assisting with the contract team to support this.</li>
<li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li>
<li>Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the department.</li>
<li>Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.</li>
</ol>About you A Levels, foundation degree, HNC/HND, CSCS site experience.DesirablePrevious experience of stakeholder and relationship management in a highways environment.Practical experience monitoring performance against NEC3/NEC4 or similar civil engineering contracts.Experience of working in and/or developing a customer focused culture.Experience of working with Microsoft Office, including Teams&nbsp;Involvement in financial oversight or cost estimating for highways or construction projects.Desirable DesirableEssentialEssential Desirable&nbsp;Ability to prioritise own workload to ensure any key tasks are undertaken.Ability to work on own initiative and apply a rational and innovative approach to problem solving and decision making.Ability to work with service providers, build relationships with internal and external stakeholders improving efficiencies for NNC.A positive attitude towards continuous improvementAbility to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.About us Our Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Highways Contract Monitoring Officer

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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.&nbsp;&nbsp;

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!&nbsp;
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.&nbsp;

Our Values are:

<ul>
	<li>Open and fair: We are fair, open, and transparent.</li>
	<li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li>
	<li>Engage and empower: We talk and listen to others, working together as one.</li>
	<li>Create and innovate: We embrace new ways of working to continuously improve.</li>
	<li>Own and be accountable: We work together to deliver the best services for our residents.</li>
	<li>Value and respect: We put diversity and inclusion at the heart of all we do.</li>
</ul>

What is the job role? In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes. &nbsp;Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after. &nbsp;Come and join us at an exciting time and be part of the Professional Support Service – an administrative team that makes a positive difference supporting Children’s Services every day!We are at the very heart of Children’s Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge &amp; skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges.When you join our service, you’ll be working alongside people who are passionate about what they do and determined to make a difference.This role will be based in the Youth Justice Service, which includes working with Multi-Agency Safeguarding Teams. It is a fast-paced, energetic and exciting area to work in, where you will be part of a close-knit team.In this role, you will be responsible for handling calls from both professionals and members of the public, actioning and responding to emails, minuting varied professional meetings, updating case management systems and working in a fast-paced environment. You will promote a positive working culture where Children are at the heart of everything we do.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). &nbsp;Who are we looking for? We are looking for someone who:<ul>
<li>Is a self-starter and works well in a team</li>
<li>Has strong organisational and time management skills</li>
<li>Thrives in a busy and diverse environment</li>
<li>Has great attention to detail along with excellent written and verbal communication skills</li>
</ul>In return you will be offered<ul>
<li>A welcoming and supportive working environment</li>
<li>Access to a range of training</li>
<li>A flexible family friendly working culture</li>
<li>Career and Learning development opportunities</li>
</ul>For an informal chat about what the role entails in more detail please contact Pat Lal at <a href="mailto:pat.lal@coventry.gov.uk" target="_blank">pat.lal@coventry.gov.uk</a>If you need help or support to complete your application, please visit our <a href="https://www.coventry.gov.uk/advice-job-seekers/accessibility" target="_blank">accessibility page</a> to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.&nbsp;If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse. 
 
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a>

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a><h2>About the role</h2>The Major Projects and Regeneration teams are part of the Place directorate, enabling close collaboration with our housing colleagues. This service area is responsible for implementing West Northamptonshire Council’s regeneration vision and delivering major projects across the local authority. This includes shaping and communicating the Council’s ambitions for how our places are developed, accessed, and perceived.The Principal Regeneration Officer (Housing Delivery) will lead and manage the delivery of complex capital projects, with a focus on a variety of housing schemes assigned by the Head of Major Projects and Regeneration and the Major Projects Manager, in coordination with the Housing Strategy Team.&nbsp;The role encompasses full project management responsibilities, securing funding agreements, ensuring timely delivery of council-led capital projects, and procuring development partners or investors for key development sites. The officer will work collaboratively with a range of internal and external stakeholders throughout.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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