41 Social Care Jobs in West Midlands

We are looking for an experiencedSenior Information Officer to join our Quality Assurance team. In this role, you will provide a professional information management service that supports the delivery of high-quality services for children, young people and families across Birmingham.

Working closely with colleagues, stakeholders and partner agencies, you will lead on allocated information management workstreams, ensuring data, systems and reporting processes support effective decision-making, performance management and service improvement. You will play a key role in managing and analysing information, maintaining data quality standards, supporting system development and promoting a knowledge-sharing culture across the Trust.

This is an excellent opportunity for someone with strong information management, data analysis and reporting experience who is passionate about using data and technology to improve outcomes for children and young people.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham, UK so you must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship or are on a Visa.

About You

• Hold a professional qualification (or equivalent relevant experience) in Information Management, Digital Services, Business Analysis or a related discipline, with evidence of continuous professional development.
• Have significant experience working within an information management, data or IT-related role.
• Possess strong data analysis, reporting and information management skills, including experience working with databases, datasets and management information.
• Have experience supporting the development, maintenance and improvement of systems and reporting tools within a large and complex organisation.
• Demonstrate a sound understanding of data quality principles, governance and lifecycle management.
• Have experience producing high-quality reports, scorecards and performance information to tight deadlines.
• Possess a good understanding of social care case management systems or similar complex systems.
• Be confident in managing and prioritising a varied workload while maintaining accuracy and attention to detail.
• Have excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues, stakeholders and partner agencies.
• Be able to interpret complex information, policies and reports and present findings clearly to a range of audiences.
• Demonstrate strong problem-solving skills and the ability to influence and collaborate on complex issues.
• Be confident using technology and adapting to new digital solutions and system developments.
• Have experience supporting quality assurance, continuous improvement and evidence-based decision making.
• Be committed to safeguarding children and promoting positive outcomes for children, young people and families.
• Champion equality, diversity and inclusion, treating everyone with respect and fairness.

Additional Information

Interview date: TBC (In person or Microsoft Teams)

Safeguarding: This role is subject to an Enhanced DBS check.

Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required to undergo a series of background checks with Experian including Experian DBS, Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.

For informal enquiries, please contact Amy O'Hanlon, Senior Information Manager: Amy.O'Hanlon@birminghamchildrenstrust.co.uk

Our Benefits:

• A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
• Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.

Benefits

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.