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Chelmsford City Council is committed to providing excellent waste and recycling services to our community. We are currently seeking a dedicated and enthusiastic Customer Service Assistant to join our Customer and Business Support team. If you have a passion for helping others and possess the skills necessary to deliver outstanding customer service, we want to hear from you!
Customer Service Assistants play a vital role in ensuring that our residents receive the highest level of service. The successful applicant will be responsible for providing a high level of customer service via phone, online, and face to face interactions ensuring that all enquiries and concerns are addressed promptly and professionally. Additional responsibilities include being supportive with administrative tasks, including data entry and record keeping, processing payments and handling financial transactions, to ensure smooth operations.
Applicants will need to be experienced in actively listening to customers to fully understand their needs and issues, demonstrating empathy and patience as well as possessing the skills to remain calm under pressure, especially when dealing with challenging situations and utilising effective conflict resolution skills.
If you are ready to take on this rewarding challenge and contribute to our mission of providing exceptional waste and recycling services, please submit your application.
Please note should we get sufficient applications, this role may close early.
Interviews will take place on 16th July 2025.
Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.
As an accredited Essex Family Friendly Employer, this full-time role can be job-shared or part-time if we can fill the remaining hours. Please mention this in your supporting statement. if you are interested. For more details please visit: <a href="https://www.essex.gov.uk/family-friendly-charter" target="_blank">https://www.essex.gov.uk/family-friendly-charter</a>.Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
To view further details for this role including a job description, please click the link on the attachments section.

Customer Service Assistant

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Housing Options Team Leader1 x permanent role (P01769)1 x 12 months fixed term (P01615)37 hours per week (hybrid working)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of Homelessness Prevention?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.You will have line management responsibilities for up to 8 officers, to ensure consistency of decision making, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes.You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quick response and helping colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases.We are looking for someone with:<ul>
<li>An interest in providing high quality public services to the local community</li>
<li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li>
<li>The ability to negotiate with others and find solutions to complicated situations</li>
<li>High levels of ability working with IT systems and confidence in using Microsoft software,</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you.Closing date for applications is 11 May 2025.Assessments will be held on 21 May 2025.Interviews will be held on 28 May 2025.

Welwyn Hatfield Borough Council

Housing Options Team Leader (P01769)

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Financial Processes Officer (Payroll) (P01163)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience37 hours per week (hybrid working)Are you passionate about payroll and looking to make a difference in a diverse payroll environment?We are looking for a Financial Processes Officer with expertise in payroll administration to join our team. In this role, you’ll be an integral part of ensuring our payroll processes run smoothly and efficiently.In this pivotal role, you will handle payroll transactions with precision, ensuring the seamless collection and validation of data.Your expertise will help resolve a wide range of payroll-related issues for staff through various communication channels.You will process starters, leavers and other changes on the payroll system, undertake calculations, process payrolls and third party returns and payments. You will also be responsible for resolving queries from members of staff about payroll issues.In addition to providing payroll administration support, you will be working as part of the wider finance team to deliver a broad range of financial activities relating to accounts payable, accounts receivable, payroll and banking.We are looking for someone who has<ul>
<li>Previous experience of working in payroll</li>
<li>A good working knowledge of payroll procedures and systems</li>
<li>Excellent verbal and written communication skills, with the ability to handle face-to-face and telephone queries</li>
<li>The ability to prioritise tasks to meet competing deadlines and be able to work both independently and as part of a team</li>
<li>Excellent interpersonal skills and ability to maintain confidentiality</li>
<li>The ability to provide clear guidance on payroll matters</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Closing date for applications is 13 July 2025.Remote assessments will be held on 22 July 2025.Interviews will be held 29 July 2025.

Payroll Officer (P01163)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4523/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4524/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4532/Planning_Enforcement_Officer.docx" target="_blank">Planning_Enforcement_Officer</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4536/Person_specification_-_Planning_Enforcement_Officer.docx" target="_blank">Person_specification_-_Planning_Enforcement_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Post: &nbsp; &nbsp; PLANNING ENFORCEMENT OFFICER (Monitoring) &nbsp; &nbsp; Ref: PEO Salary: &nbsp;£32,380.92
Broxbourne Council is seeking a Planning Enforcement Officer to join our busy and dynamic Planning Enforcement team on a permanent, full-time basis. This is a great opportunity to continue your professional development in planning enforcement.&nbsp;
The successful candidate will manage a complex caseload of enforcement related matters including temporary planning permissions and proactively monitor new developments to ensure that developments comply with planning regulations and the aims of Broxbourne Local Plan are realised. In this role you will investigate a range of cases, provide specific specialist planning advice to resolve breaches, conduct site inspections and safeguard development ensuring it is line with approved plans.&nbsp;
You should have some knowledge of Town Planning legislation with some practical experience of site inspections, including the writing of notes, taking photographs for evidence and dealing with customers.&nbsp;
About this role • &nbsp; &nbsp;To carry out site inspections on planning enforcement cases. Taking comprehensive notes and photographs and uploading them onto the Council internal management systems. • &nbsp; &nbsp;To understand the Permitted Development rights for development. • &nbsp; &nbsp;To carry out site inspections for S106 legal clause discharge and housing development monitoring and reporting back to the Planning Policy Section on-site inspection findings. • &nbsp; &nbsp;To liaise with the other officers in the Enforcement Team, reporting back on-site inspections, accompanying them on more complex site visits. • &nbsp; &nbsp;To complete customer correspondence for sites which after inspecting do not require planning permission.
Key responsibilities include • &nbsp; &nbsp;Support the Principal Planning Enforcement Officer in the investigating and monitoring of alleged breaches of planning control.&nbsp; • &nbsp; &nbsp;To seek to resolve through negotiation, any breaches of planning control to safeguard the public and protect the environment of the borough. • &nbsp; &nbsp;Maintain records of all investigations and ensure that any evidence is presented in a logical and coherent manner. • &nbsp; &nbsp;Make recommendations as to the appropriate course of action to address any alleged breach of planning control.&nbsp;
You will need • &nbsp; &nbsp;Proven experience dealing with the public with excellent negotiation skills • &nbsp; &nbsp;Proven investigative and/or planning experience • &nbsp; &nbsp;GCSEs (5 A-Cs or equivalent, including Maths and English) • &nbsp; &nbsp;Good level of IT skills - MS Office • &nbsp; &nbsp;Communicates effectively at all levels (excellent verbal and written skills)
Special Conditions • &nbsp; &nbsp;Ability to travel • &nbsp; &nbsp;Valid driving licence and use of a car for business purposes where necessary • &nbsp; &nbsp;This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament.
For more information about this role, please see the Job Description/Person Specification.
What can we do for you • &nbsp; &nbsp;Agile working allowing a mix of home and office working • &nbsp; &nbsp;Free gym membership at local leisure centres • &nbsp; &nbsp;Access to training and development programs • &nbsp; &nbsp;Flexible working arrangements (depending on the role) • &nbsp; &nbsp;24 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 29 days after five years of service • &nbsp; &nbsp;Generous contributory local government pension scheme • &nbsp; &nbsp;Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues • &nbsp; &nbsp;Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
If you want to work in a busy, challenging yet fulfilling environment then this is the place for you.
We have adopted the core values of Teamwork, Innovation, Effectiveness and&nbsp; Respect (TIER). The values and their underlying behaviours, demonstrate our &nbsp; commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership of the Council’s leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 6 July 2025 quoting the above reference.&nbsp; Interviews to be held on Wednesday 30 July 2025.&nbsp;
To find out more please visit <a href="http://www.broxbourne.gov.uk/planningjobs" target="_blank">www.broxbourne.gov.uk/planningjobs</a> Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Planning Enforcement Officer (Monitoring)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4476/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4477/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4479/OO_-_Operations_Officer_Brox_Sport.docx" target="_blank">OO_-_Operations_Officer_Brox_Sport</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4553/OO_-_Operations_Officer_Brox_Sport__17_.docx" target="_blank">OO_-_Operations_Officer_Brox_Sport__17_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Operation Officer (Lifeguard) – (Ref: OO) FULL TRAINING AVAILABLE Salary up to £25,521.60 pa depending on hours worked &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Up to full time 40 hours per week, part-time hours also available
This could be the job for you… • &nbsp; &nbsp;Would you like to work in a vibrant team? • &nbsp; &nbsp;Operations Officer/Lifeguards benefit from varied working hours, which can easily fit around other commitments.&nbsp; • &nbsp; &nbsp;Are you a good swimmer and enjoy working in a sporting environment? • &nbsp; &nbsp;Are you interested in a career in the leisure industry?
Then come and join our friendly operations team at John Warner Sports Centre in Hoddesdon and Laura Trott Leisure Centre in Cheshunt. You will be helping your community within these centres by providing excellent customer services, so they can enjoy our facilities safely and to the highest standards of cleanliness. &nbsp;
What is required?
• &nbsp; &nbsp;You will need to be resilient, reliable, and conscientious. • &nbsp; &nbsp;Enjoy working as part of a team. • &nbsp; &nbsp;Have excellent customer care skills. • &nbsp; &nbsp;Have a friendly and effective manner. • &nbsp; &nbsp;You will need to converse at ease with members of the public in fluent English to provide advice. • &nbsp; &nbsp;Perform the safe manual handling, setting up and breaking down heavy equipment within operational guidelines. • &nbsp; &nbsp;You will need to be organised and be calm under pressure. • &nbsp; &nbsp;You will need to gain the ‘National Pool Lifeguard Qualification’, which can be funded by us (there is a payback of training fees if you do not qualify within the probationary period). • &nbsp; &nbsp;On qualifying you will need to pass regular competency tests. • &nbsp; &nbsp;You will need to pass a swim test which will be conducted at interview stage. • &nbsp; &nbsp;This role requires a disclosure and barring service check as it is working with children and vulnerable clients.
Broxbourne offers full training and development and career progression, all our current Operations Managers and Assistant Managers started out as Operations Officers/lifeguards so this could kick start your leisure career.&nbsp;
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Previous applicants may not be considered.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 9 September 2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Operations Officers/Lifeguards

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General AssistantRP0134 10.5 hours per week(4 hours Wednesday, 4 hours Thursday, 5 hours every other Sunday)£13.02 per hour The Hive @ the Jim McDonald Centre is a busy community leisure facility offering sport &amp; leisure facilities to the whole community.As a hive of activity there is always something going on from fitness classes, sport groups, our centre run Birthday Parties and Children’s Holiday activities.We are looking for an enthusiastic and confident person to join our team. Expect to be making delicious coffees and serving cooked food. You will be responsible for ensuring high standards of customer service, and maintaining a safe and clean environment with good hygiene and end of day cleaning. There will also be additional hours available to cover holiday periods.It is essential you have experience of dealing with customers along with the ability to communicate effectively and converse at ease with our customers from the very young to our more elderly community.Closing date for applications is 6 July 2025.Assessments and interviews will be 15 July 2025. Keywords: Welwyn Hatfield Borough Council, The Hive, customer service

26 Jobs in Saffron Walden, UK