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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6336/Benefits_Officer_-_Full_Employment_Pack_Jan_2026.pdf" target="_blank">Benefits_Officer_-_Full_Employment_Pack_Jan_2026</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Benefits Officer Location of work: Town Hall and hybrid working (Home-working) Salary: £28,725 - £36,618 per annum Basis: Permanent - Full time &nbsp;
 About the Role Are you an experienced Benefit Officer? if the answer is yes why not come and join us?&nbsp; Are you ready for a new opportunity in a fast developing, forward thinking, ambitious, and commercially focussed organisation?&nbsp;
Demonstrating that you are an innovative, supportive, proactive, positive, and flexible person, you will be able to contribute towards our financial self-sufficiency.
Our flexible working options (including home working) and technology are fundamental in supporting you to be most at your most creative, and productive. &nbsp;
 About the Person&nbsp; • &nbsp; &nbsp;We are looking for an experienced Benefit Officer who can hit the ground running. • &nbsp; &nbsp;Who is a dedicated team player and has the ability to assess all Housing Benefit and Council Tax Reduction claims.&nbsp; • &nbsp; &nbsp;Has great communication skills both written and verbal. • &nbsp; &nbsp;Can efficiently prioritise workloads and has a flexible approach. • &nbsp; &nbsp;Has experience with Benefits systems preferably NEC.&nbsp;
 Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp;
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
 Additional Information For an informal discussion about the role, please call Lyn Pigram and Senior Benefits Officer on 01737 276492.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
 Closing date: Tuesday 02 February 2026 at 23:59 Interview date: week commencing the Monday 09 February 2026
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority. &nbsp;
 Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
 Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6317/CCT_Full_employment_pack_2026.pdf" target="_blank">CCT_Full_employment_pack_2026</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Customer Contact Adviser Location of work: Town Hall (On Site) with some Hybrid working by arrangement with the Contact Manager Salary: &nbsp;£26,346 per annum pro rata Basis: Fixed Term Contract for 9 months – 14 hours per week across two days
This appointment is temporary to cover long term sick absence.
 About the Role We have an exciting opportunity for a motivated Customer Contact Adviser to join our supportive, fun &amp; friendly Customer Contact Team.
 Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information.
 Demonstrating that you are an innovative, supportive, positive, and a flexible person, you will be able to contribute towards our 5-year plan.
 With full training provided, this is an excellent opportunity for you to progress your career in Customer Service
 What will you do? • &nbsp; &nbsp;To act as the initial point of contact for enquiries covering a wide range of Council services, through all contact channels (telephone, face to face, email, social media and web). • &nbsp; &nbsp; Resolving enquiries and providing guidance to customers across all contact channels. • &nbsp; &nbsp; Deliver information in a succinct and confident manner. • &nbsp; &nbsp;Understanding the customers' needs, escalating where appropriate and undertaking any follow up administrative work or system input tasks. • &nbsp; &nbsp;Confidently handling administrative tasks such as updating our website content, answering email/social media enquiries
 What will you need? • &nbsp; &nbsp;Proven experience in listening, extracting and assessing important information • &nbsp; &nbsp;Customer Service experience ideally in a call centre environment • &nbsp; &nbsp;Great verbal &amp; written communication skills • &nbsp; &nbsp;Ability to answer a high volume of calls and process information • &nbsp; &nbsp;Ability to work well under pressure and multitask • &nbsp; &nbsp;A desire to improve your skills, knowledge and experience • &nbsp; &nbsp;Microsoft and Excel office skills
 Staff Benefits In exchange for your expertise, experience, and enthusiasm, we will offer you: • &nbsp; &nbsp;Support in continuing your personal development • &nbsp; &nbsp;Competitive contributions of 15% towards the LGPS pension scheme. • &nbsp; &nbsp;Access to a range of discounts including local and high street stores.&nbsp; • &nbsp; &nbsp;Salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. • &nbsp; &nbsp;A generous annual leave entitlement.
 Additional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at <a href="mailto:Lisa.apostolakis@reigate-banstead.gov.uk" target="_blank">Lisa.apostolakis@reigate-banstead.gov.uk</a> &nbsp;and James Brindle, Customer Contact Team Leader at <a href="mailto:james.brindle@reigate-banstead.gov.uk" target="_blank">james.brindle@reigate-banstead.gov.uk</a>&nbsp;
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.
 Closing date: 27th January 2026&nbsp; Interviews: Tues, 3rd, Weds 4th &amp; Thurs 5th February 2026
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority. &nbsp;
 Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
 Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

2 Jobs in Redhill, UK