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Are you passionate about making a positive impact on resident’s lives? Do you have excellent communication and problem-solving skills? We are looking for an experienced Leasehold and Service Charge Manager to take ownership of rent and service charge planning, ensuring charges are validated and reconciled accurately, compliant and with clear communication to our tenants and leaseholders.The Role You will be responsible for the development and delivery of the annual plan in relation to rents and service charge calendar. Working alongside housing management colleagues you will directly manage the Rents &amp; Service Charge Analyst and ensure that high quality services are provided internally and externally. You will lead on Section 20 statutory consultation processes, ensuring compliance with relevant legislation and that leaseholders get value for money.Who we’re looking for<ul><li>Significant and recent leaseholder and rent experience within a social housing environment at management level</li><li>You will provide operational expertise and advice for the delivery of the Leaseholder and Rent service, delivering exemplary services in compliance with relevant regulation and legislation including reporting.</li><li>Experience of managing complex cases in relation to leaseholder policies</li></ul><ul><li>A commitment to delivering excellent customer service.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we would love to hear from you.If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Mel Davis at <a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a>Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what <a href="https://www.tandridge.gov.uk/Your-council/Local-government-reorganisation-LGR" target="_blank">local government reorganisation</a> means for us.





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Tandridge District Council

Leaseholder and Service Charge Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5569/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5570/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5578/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5581/Housing_Floating_Support_Officer.docx" target="_blank">Housing_Floating_Support_Officer</a></li>
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Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
 All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
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Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
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Please apply online via the link provided.
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Our Housing Team is a busy, thriving team which is constantly working towards creating a community free of homelessness. We provide advice, information and assistance on all housing issues within the Borough. We are looking for a motivated and enthusiastic housing professional to become part of the team.
You will provide housing-related support to clients who are at risk of homelessness and who are considered to require such support to manage their tenancy and maintain their ability to live independently in the community, including initial resettlement for people taking up new tenancies. You will have housing-related experience and some knowledge of homelessness legislation. An ability to interpret and communicate complex information is essential as is being an adaptable, sympathetic and organised individual. You will also have an understanding of the needs of clients with mental health problems, complex needs, learning disabilities, substance misuse and/or vulnerable people.
A full driving licence is required.
For an informal discussion about the post, please contact Catherine Butler, Housing Solutions Manager on 01483 743618.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
The position involves contact with vulnerable adults therefore successful applicants will be required to obtain a Disclosure and Barring Service Certificate. Assistance will be given by the Council and further details will be in the job application pack.
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Closing Date: 30 Janaury 2026
Interview Date: 16 February 2026

Housing Floating Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4534/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4535/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4538/Housing_Contracts_and_Compliance_Manager__M_E__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__M_E__-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4539/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
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Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
 All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
&nbsp;
Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
&nbsp;
Please apply online via the link provided.
&nbsp;




At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Mechanical and Electrical workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Mechanical and Electrical &nbsp;related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Gas Servicing (Commercial and Domestic)</li>
<li>Electrical EICR Testing (Communal and Domestic)</li>
<li>Emergency Lighting</li>
<li>Portable Appliance Testing</li>
<li>Lightning Protection Systems</li>
<li>Communal TV Aerials</li>
<li>Lift Servicing (Passenger, Stairlifts, Through-floor lifts, and Hoists)</li>
<li>LOLER examination management</li>
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We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and mechanical and electrical workstreams. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
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Closing Date:&nbsp; 30 January 2026 - 23:55pm
Inteview dates: 12 February 2026

3 Housing Jobs in Surrey