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To assist the Property Services team to ensure that the 3000 homes owned by the Council have up to date and accurate asset information in order to create the necessary programmes of work to keep the housing stock in good condition and compliant.Provide general administrative support to the Property Services team.To book inspections and visits for the Property Services team.To complete satisfaction surveys and record results for Property Services programme of works.To undertake disrepair calls, log and administer any resulting actions. To send letters and monitor responses to follow-up where there is no response.Work closely with repairs contactor to raise repairs and A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.An opportunity has arisen for a motivated and enthusiastic Property Service Apprentice to join the HRA Property Services Team within the Housing Service. This is a great chance to gain the Business Administrator Advanced Apprenticeship Level 3 whilst working for the Property Services Team provide support as listed above. As part of this role you can expect to undertake the following tasks:<ul><li>Data inputting</li><li>Scanning</li><li>Filing</li><li>Updating of systems</li><li>Email inbox monitoring</li><li>Maintenance of database </li><li>Calling tenants</li><li>Writing and sending letter</li><li>Responding to simple queries via telephone or email</li></ul> For Level 3 Apprentices - The Business Administrator Apprenticeship is a two year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.If this sounds like the role for you, then we would encourage you to apply today.Applicants must be able to demonstrate all essential requirements as listed in the job profile. As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experienceWe will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers. In return we offer you: <ul><li>23 days paid annual leave</li><li>Generous local government pension </li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Free NUS Apprentice Extra Card- student discounts at 100’s of retailers</li><li>Student rates for Medway Council Leisure Centres</li><li>Student rates for Medway Council Libraries plus free e-books</li><li>Discounted Arriva bus travel</li></ul>Important InformationInterviews are likely to be held in person at Medway Council offices at Gun Wharf, if your application is successfully shortlisted. If you would like to have an informal discussion with the recruiting manager please call Manjit Kaur on 07740 590450 or email <a href="mailto:manjit.kaur@medway.gov.uk" target="_blank">manjit.kaur@medway.gov.uk</a>.Subject to checks, candidates must be available to start from March 2026. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Property Services Apprentice

Interview Date: 23 or 26 January 2026Join us at Medway Council and help shape the future of housing services for our community. About the Role We are seeking an experienced and dynamic Head of Tenant Services to lead our tenancy and estate management functions, including neighbourhood services, leaseholders, rental income, homes for independent living, tenant engagement, and housing ICT. This is a pivotal role within our Housing Senior Management Team, driving forward improvements and ensuring tenants remain at the heart of everything we do. You will oversee key areas such as: <ul><li>Income collection (circa £17m) and tenancy sustainment. </li><li>Leaseholder services, land sales, and Right to Buy applications. </li><li>Tenancy management, including anti-social behaviour interventions and allocations. </li><li>Homes for Independent Living, supporting residents to live independently. </li><li>Tenant engagement and data insight to deliver a tenant-led landlord service. </li><li>Leading client functions for estate cleaning and grounds maintenance. </li></ul>This role is central to delivering the One Medway Plan (2024–2028) and achieving compliance with the Regulator for Social Housing’s Continuous Improvement Plan, following our C2 Judgement in November 2024 and our aspirations to achieve a C1 in 2026.About You<ul><li>Chartered Institute of Housing (CIH) Level 5 or above (or willing to achieve within 12 months) </li><li>Degree-level education or equivalent experience </li><li>Significant leadership experience in housing services </li><li>Strong strategic vision and ability to drive change </li><li>Excellent communication and stakeholder management skills </li><li>Proven ability to manage budgets, projects, and service plans </li></ul>If you would like an informal discussion with the recruiting manager, please call Becs Wilcox, Chief Housing Officer on 01364 333581. Ready to make a difference? Apply now and help us deliver high-quality housing services that transform lives. In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a> </li></ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Head of Tenant Services

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5176/Housing_Reviews_and_Visiting_Officer_JD.docx" target="_blank">Housing_Reviews_and_Visiting_Officer_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
*12 Month Fixed-Term Contract*
Our Housing Options and Solutions team plays a vital frontline role, providing practical support, expert advice and timely interventions to help people remain in their homes or secure alternative accommodation when they need it most.
As a Housing Reviews and Visiting Officer, you’ll be part of a dedicated and compassionate team working directly with residents across the Sevenoaks District. Your work will help prevent homelessness, support some of our most vulnerable residents, and ensure the Council meets its legal duties under housing legislation.
Everything you need to know:
This is a varied and rewarding role that combines casework, investigation, and extensive face-to-face work with customers in their homes and other settings, including hospitals. Based at the Council Offices in Sevenoaks, you’ll travel widely across the district carrying out visits, gathering information, and providing practical housing advice.
What you will be doing:
<ul>
<li>Assisting with homelessness reviews under Section 202 of the Housing Act 1996 and the Homelessness Reduction Act 2017, including carrying out investigations and gathering evidence.</li>
<li>Keeping applicants informed of progress on their homelessness reviews within statutory timescales.</li>
<li>Carrying out accommodation suitability and property condition assessments, considering affordability, overcrowding, location, and any risk of violence.</li>
<li>Visiting customers in a range of settings, including hospitals, to support safe and timely discharge planning.</li>
<li>Providing high-quality housing advice, mediation and realistic housing options to individuals and families at risk of homelessness.</li>
<li>Supporting Housing Advice Officers by verifying applicant details, recording findings from visits, and making clear recommendations.</li>
<li>Maintaining accurate, timely case notes and records on Council databases.</li>
<li>Identifying safeguarding concerns and ensuring vulnerable adults and children are referred to the right services at the right time.</li>
<li>Detecting and reporting suspected fraud and liaising with internal teams such as Benefits, Legal and Fraud.</li>
<li>Working collaboratively with internal services and external partners, including Private Sector Housing and voluntary agencies.</li>
<li>Participating in the duty rota and working occasional evenings or weekends where required.</li>
</ul>
What you will bring to the role:
<ul>
<li>Knowledge of housing legislation and guidance, particularly the Homelessness Reduction Act 2017 and Housing Act 1996.</li>
<li>Excellent communication, negotiation and mediation skills, including the ability to manage challenging or emotional situations.</li>
<li>A strong commitment to customer care and achieving positive outcomes for residents.</li>
<li>Confidence working independently in the community, including undertaking lone visits safely.</li>
<li>Strong organisational skills with meticulous attention to record keeping and deadlines.</li>
<li>IT literacy, including the ability to use databases and Microsoft Office applications.</li>
</ul>
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Want to find out more?
For an informal discussion about this role, please contact: Stephen Tring: <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a>, +441732227184
Closing date: Sunday 18 January 2026
Interview date: Wednesday 28 January 2026

Housing Reviews and Visiting Officer

This position offers an outstanding opportunity to contribute significantly to the delivery of high-quality housing services, ensuring properties are safe, well-maintained, and prepared for incoming tenants. You will join a committed team focused on continuous improvement and delivering exceptional customer service.In this pivotal role, you will be responsible for the contractual management and oversight of responsive repair contracts, as well as leading the end-to-end void process to ensure properties are efficiently, safely, and to the highest standards prepared and let.Key responsibilities include overseeing contractor performance, managing procurement activities, and maintaining robust financial controls. You will lead a team in executing void works in alignment with key performance indicators, collaborating closely with lettings, tenancy, and repairs teams to guarantee seamless service delivery and optimal customer satisfaction.As the leader of the void process, you will supervise both contractors and internal teams, uphold health and safety standards, drive productivity, and ensure adherence to budgetary requirements. Specific duties will include:Managing financial controls such as invoice processing, reconciliation, and budget tracking. Ensuring void works comply with required standards through rigorous inspections, audits, and quality assurance measures. Coordinating procurement efforts, including specification development, tender evaluation, and contract management. Providing leadership and support to the Void Supervisor and Void Customer Services Advisor, ensuring operational resilience and continuity. Preparing and submitting regular reports on performance, KPIs, and service outcomes to senior management.Additionally, you will lead procurement processes for new tenders and contractors, offering technical expertise in drafting specifications, overseeing tendering activities, and conducting comprehensive contractor management post-award.To excel in this role, you must demonstrate extensive experience in contract management and the delivery of works within a fast-paced void operations environment, along with the following qualifications and skills:Degree-level qualification in Building, Construction, Housing Repairs, or equivalent relevant experience. Excellent IT proficiency and systems knowledge. Experience working collaboratively with Local Authority clients. In-depth understanding of social housing, voids, repairs, and disrepair. Strong procurement and contractor management skills. Proven ability to lead teams, manage performance, and foster effective collaboration. Possession of a full driving licence.Additional InformationThis is a safety-critical post. The role involves physical requirements such as working at height, in confined spaces, and undertaking manual tasks.Click to view a <a href="https://www.ashford.gov.uk/media/iz0dkqwx/7094b-responsive-repairs-voids-and-contracts-manager-dec-2025.doc" target="_blank">Job description</a>For an informal discussion about the role please contact James Laidlaw, Aspire &amp; Parks Portfolio Operations Manager on 01233 330346When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Ashford Borough Council

Responsive Repairs Voids and Contracts Manager

We are seeking an Aids and Adaptations Surveyor to join our Housing Service team where you will play a vital part in enabling residents with disabilities to live independently and safely in their homes.You will be responsible for assessing, specifying, and managing a wide range of property adaptations from minor modifications such as grab rails and ramps, to major projects including wet rooms, structural alterations, refurbishments, and extensions.Working closely with Occupational Therapists, tenants, contractors, and internal teams, you will be responsible for managing projects from referral through to completion, ensuring all works comply with statutory requirements, building regulations, health and safety legislation, and council procedures.Key duties of the role include:Assessing referrals for adaptations and providing clear recommendations for adaptations. Conducting property inspections and preparing feasibility reports, technical specifications, drawings, and schedules of work. Managing adaptation projects end-to-end, ensuring delivery on time, within budget, and to high quality standards. Overseeing contractors and consultants, administering contracts and monitoring performance against KPIs. Liaising with tenants, OTs, and stakeholders to translate assessed needs into practical, safe solutions. Ensuring compliance with Building Regulations, CDM requirements, Equality Act, and Health &amp; Safety legislation. Monitoring budgets, verifying invoices, and contributing to financial planning for the adaptations programme.In order to be competent in this role it is essential that you have detailed knowledge of Health &amp; Safety legislation, particularly CDM Regulations, along with having:HNC/HND in Building Studies or significant relevant experience. Extensive experience managing improvement contracts in occupied residential properties. Experience in managing disabled adaptations within people’s homes. Strong project management and contract administration skills. Working knowledge of Microsoft Office. A clean driving licence.It would be desirable if you have a relevant degree or professional qualification (CIOB or RICS membership, or working towards it) and previous experience in a Local Authority housing or housing association environment.This is a rewarding opportunity to make a real difference in people’s lives. You will be part of a supportive team, working on varied and meaningful projects that directly improve the independence and wellbeing of residents across the borough.Click to view a <a href="https://www.ashford.gov.uk/media/pxwiv2oe/7154a-aids-and-adaptations-building-surveyor-nov-2025.doc" target="_blank">Job Description</a>For an informal discussion about the role please contact Paul Ingram Head of Housing Assets, on 01233 330428When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Aids and Adaptations Surveyor

To support the HRA Compliance Project Manager to ensure that the organisations statutory duties, obligations and its objectives are achieved in respect of Gas Servicing, Legionella, Electrical, Asbestos, Fire, lifts and any other associated mechanical and electrical services within the councils housing stockAccountabilities and outcomes:To assist the HRA Compliance Project Manager with ensuring that the organisations statutory duties, obligations and its objectives are achieved in respect of Gas Servicing, Legionella, Electrical, Asbestos, Fire, and other associated mechanical and electrical services within the councils housing stock.To provide advice and support to all Housing Staff as required in relation to the HRA’s Compliance and servicing contracts.To ensure effective policies, processes and programmes are in place to provide assurance of ongoing statutory and regulatory compliance and deliveryAssist with the administration and management of the core compliance service for housing assets, monitoring KPI’s and escalating performance issues to the HRA Compliance Project Manager.To be the services expert (alongside the HRA Compliance Project Manager) in managing and maintaining True Compliance and the HRA Compliance tracker and provide performance reports on compliance and remedials on a regular basis.To undertake PEEP’s (Personal Emergency Evacuation Plan) and PCFRA’s (Person Centred Fire Risk Assessments) as and when required.To ensure that all compliance related certificates are saved, readily accessible and accurate.To liaise with the HRA’s compliance contractors ensuring that compliance reports, KPI’s and certificates are accurate and received on time.To ensure that the HRA’s compliance contractors provide their accreditations and evidence of competency on an annual basis.Attend residents’ meetings as required. To participate in Tenant Participation initiatives in those instances when housing maintenance and improvement is pertinent and to maintain a high profile with residents’ groups in a leadership role.Represent Medway Councils HRA Housing team at local and regional task groups, relating to fire safety, and disseminate learning and best practice throughout the organisation to ensure fire safety compliance.If you would like to have an informal discussion with the recruiting manager, please e-mail Lee Deacon on <a href="mailto:lee.deacon@medway.gov.uk" target="_blank">lee.deacon@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking to appoint a HRA Compliance Officer. Who can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

HRA Compliance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3890/Independent_Living_Officer_JDPS.pdf" target="_blank">Independent_Living_Officer_JDPS</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Folkestone &amp; Hythe District Council (FHDC) is looking for an experienced housing worker to join our dynamic and effective Independent Living team.
You will be responsible for delivering a comprehensive, customer-focused housing service to FHDC tenants living in Independent Living (sheltered housing) schemes.&nbsp; The Independent Living Team delivers intensive housing management to older and vulnerable tenants so that they can sustain their tenancies and live in a safe environment. Key duties include signing up new tenants into their homes, dealing with reports of anti-social behaviour, tenancy management, dealing with residents’ queries, carrying out scheme surgeries and meetings, carrying out an annual wellbeing plan with all tenants, assessing the suitability of applicants for Independent Living accommodation, and ensuring the safety of the schemes you manage is maintained through weekly scheme inspections, with fire safety of the utmost importance.&nbsp; The post involves working closely with other Neighbourhoods staff, internal and external partners including the council’s Community Safety Unit, social services, Kent Police and Police Community Support Officers plus Kent County Council Wardens.&nbsp; We are looking for someone who can demonstrate that they are committed to excellent customer service and who understands the complex issues that can arise in social housing. The ability to be flexible, adapt to change, and work under pressure in managing your own caseload is also essential for this post. Some knowledge of safeguarding would be preferred.&nbsp; You will need to demonstrate the following: • &nbsp; &nbsp;Experience of working within a housing management team or similar • &nbsp; &nbsp;Sound knowledge of relevant housing legislation and current issues in social housing • &nbsp; &nbsp;Excellent problem-solving skills, a ‘can do’ attitude and a commitment to getting the job done. • &nbsp; &nbsp;Robust approach to the effective management of an anti-social behaviour caseload • &nbsp; &nbsp;Excellent organisational skills • &nbsp; &nbsp;Excellent communication skills (verbal &amp; written) • &nbsp; &nbsp;Good literacy skills • &nbsp; &nbsp;Confidence, enthusiasm, and a flexible approach A full driving licence and access to your own car is required for this post in order to undertake the duties of the role effectively. This post will work mainly in the Folkestone area.&nbsp; This post requires an enhanced DBS check. The closing date for the receipt of all completed application forms is 9am on Monday 5th January.
Interviews will be held on Tuesday 13th January 2025.
For an informal discussion about this post please contact Jan Hatcher, Independent Living Team Leader at <a href="mailto:jan.hatcher@folkestone-hythe.gov.uk" target="_blank">jan.hatcher@folkestone-hythe.gov.uk</a> or 07808 647648&nbsp;

Folkestone & Hythe District Council

Independent Living Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3402/Senior_Private_Sector_Housing_Officer_-_Renters_Rights_Act_-_December_2025_JD.doc" target="_blank">Senior_Private_Sector_Housing_Officer_-_Renters_Rights_Act_-_December_2025_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Our Private Sector Housing team seeks to improve the conditions and management standards of private sector housing.
You’ll assist the team in achieving this by leading on the changes brought in by the Renters Rights Act to the delivery of housing enforcement standards, ensuring private sector residential accommodation throughout the District meets statutory standards and helping to bring about improvements in conditions and standards of management for residents.
You will deliver service improvements by developing new working processes and building relationships with partners to meet the requirements of the Renters Rights Act.
You’ll be responsible for assessing a variety of properties using the Housing Health and Safety Rating System (HHSRS) and interpreting the results of these assessments to determine an appropriate course of action to deal with each hazard identified.
You will investigate complaints regarding housing conditions and undertake detailed surveys and inspections of residential accommodation throughout the District.
With your knowledge of Housing legislation, you’ll be comfortable using formal action where necessary, including attendance at Court where required.
This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, with your working time split between the office and home (2-3 days).
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported in making decisions, taking initiative, and growing your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 30 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts on your MOT</li>
<li>Access to the BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Do you want to know more about the role? 
Please get in touch with Alison Simmons, Head of Strategic and Private Sector Housing, on 01732 227272 for an informal discussion about the role. 
Do you want to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 5 January 2026
Interviews: 15 January 2026

Senior Private Sector Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3253/Tenancy_Enforcement_Officer_JDPS_Nov_2025.pdf" target="_blank">Tenancy_Enforcement_Officer_JDPS_Nov_2025</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Ranked in the Sunday Times as one of the best places to live in the UK, and in Lonely Planet as one of the best places to visit in the world, Folkestone &amp; Hythe is a dynamic and innovative place to live, work and visit.&nbsp;
Based in our offices in the heart of Folkestone, you’ll have easy access to transport links including HS1, Folkestone’s regenerated town centre, the seafront and old town creative quarter, and our extraordinary and vibrant landscapes and communities. &nbsp;
Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on supporting career development, wellbeing and family friendly initiatives, and a hybrid agile working culture that enables flexible and remote/home working.
You can also expect an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, reimbursement of professional membership fees, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more.
The role&nbsp; The Private Sector Housing Team plays a vital role in improving the conditions and management of privately rented homes within our district. &nbsp;With the coming into force of the Renters Rights act, the team has to perform new duties including dealing with harassment and illegal eviction and new tenancy rules enforcement. &nbsp; Responding to complaints from tenants and/or referrals from other housing professionals you will undertake inspections and investigations across the local area, advise landlords and tenants of their rights, obligations and duties, and take enforcement and prosecution action where appropriate.&nbsp; Your duties may also include general private sector housing enforcement using the Housing Health and Safety Rating System (HHSRS), processing HMO licensing applications, and dealing with Empty Homes as and when required.
About You You will need to be qualified and experienced in dealing with environmental health or housing matters and have a sound working knowledge of the relevant Housing legislation regarding harassment, illegal eviction and landlord/tenant disputes.&nbsp;
You will need experience of directly intervening and successfully supporting tenants suffering from harassment &amp; illegal eviction and detailed knowledge and application of landlord &amp; tenant law. Relevant experience and qualifications in investigatory practice, preparing prosecution files and attending court/tribunals would be an advantage.&nbsp;
You will be customer focused, with good communication and interpersonal skills, and have the ability to work on your own initiative as well as part of a team. But above all else, if you’re as passionate about making a real difference to those that live in our communities as we are, then we want to hear from you. &nbsp;
For an informal discussion about this role please contact Kerry Petts on 01303 853520 or email <a href="mailto:Kerry.Petts@folkestone-hythe.gov.uk" target="_blank">Kerry.Petts@folkestone-hythe.gov.uk</a>.
The closing date for receipt of all completed applications is 09.00 on Monday 5th January 2026.
Interviews will take place on 20th and 22nd January 2026.

9 Housing Jobs in Kent