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Neighbourhood Team Leader Fixed term contract until 31 March 2026 18.5 hours per week (hybrid working) Starting salary £45,647 pro rata with progression to £48,879 pro rata through annual increments subject to satisfactory service Are you a passionate housing professional who wants to make a real difference to our tenant’s lives? We are looking for an exceptional TeamLeaderto join our Neighbourhoods team.This exciting role involves overseeing the delivery of tenancy services.This includes managing operational aspects of neighbourhood and estate management to enhance communities, resolving complex tenancy management cases, developing services, and ensuring that we meet our corporate priorities and performance indicators.The role also involves providing leadership to a team of Neighbourhood Officers to ensure outstanding service delivery, managing performance, and motivating and developing staff.We are looking for anenthusiasticleaderwho has:<ul><li>Experience of delivering in a tenancy or housing management role or relevant housing related area.</li><li>Up to date housing knowledge.</li><li>Strong leadership skills with the ability to set clear objectives, manage performance, motivate, and coach staff.</li><li>Excellent communicator and able to collaborate and foster effective partnerships.</li><li>Excellent customer care.</li></ul>The Neighbourhood team is very friendly and supportive and working at Welwyn Hatfield Borough Council is a rewarding experience. We look forward to receiving your application.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will also need a full driving licence and access to a car. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 16 November 2025.Remote assessments will be held on 20 November 2025.Face to face interviews will be held on 24 November 2025. Keywords: Housing, Neighbourhoods, Tenancy, Team, Leader, Communities, Hybrid, Hertfordshire, Enforcement, Social Housing, Customer, Service, Support, Tenants.

Welwyn Hatfield Borough Council

Neighbourhood Team Leader (RP0149)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0701/Housing_Register___Ressetlement_Officer_role_profile.pdf" target="_blank">Housing_Register___Ressetlement_Officer_role_profile</a></li>
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About Watford Borough Council Watford is an urban borough in South West Hertfordshire; The borough has excellent transport links with mainline rail connections to London. Watford is the centre of a sub region serving around 500,000 people living within a 20 minute travelling time catchment. As part of the London commuter belt Watford is strongly influenced by London which brings the benefits of a buoyant economy. At a glance • £1.4bn local investment happening – mix of public and private funding • 5 major development and regeneration projects happening • 3500 registered businesses • Higher than average working age population • Skilled workforce • Affordable local housing market • Home to many major international head offices The Role:- You will be providing administrative support to assess applications for the Council’s Housing Register, in line with the Council’s housing policies and procedures. Liaising with landlords, dealing with initial enquiries and supporting prospective tenants. Watford Borough Council is currently strengthening its housing service to meet the significant housing challenges faced by its residents. A strong focus will be managing demand for the Council’s Housing Services. What we are looking for:- The successful candidate will have the drive, to ensure the council meets its statutory duty. Key requirements include effective negotiation &amp; communication skills, the ability and motivation to solve problems, personal credibility and an approach that builds rapport and confidence. In return we are committed to supporting you to develop, both personally and in terms of your specialist knowledge. Sound exciting? Come and join our team, come and make a difference Successful applicants will need to attend our Assessment Centre Closing Date: 9am 19/11/25 Unfortunately late applications cannot be accepted. A DBS enhanced check will be carried out for this post. At Watford Borough Council we consider equality issues alongside other factors when making decisions as an employer of choice. We are committed to ensuring that we have effective policies, strategies, procedures, and processes and that we encourage behaviour which promotes equality, encourages diversity, and contributes to an inclusive organisational culture.

Housing Register and Resettlement Officer

Job Title: Head of Home Improvement Agency Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Adult Care Services<h4>About the team</h4>The Hertfordshire Home Improvement Agency (HHIA) is a fast-paced, multi-district partnership dedicated to enhancing the quality of lives through home adaptations and improvements.We're an innovative partnership with six districts coming together to provide a service that supports the independence of local residents. Working closely with local and central government, HHIA delivers high-quality services that promote independence and implement best practices.<h4>About the role</h4>This is a unique opportunity for a dedicated and proactive person join our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can deliver consistent high levels of managerial support. You will join a friendly, dedicated and inclusive team.You will be responsible for overseeing the planning, coordination, and execution of home adaptations and improvements, as well as liaising with stakeholders such as local councils, contractors, and the people we support.Key Responsibilities:<ul><li>Plan and manage the service’s operations, monitoring KPI’s to ensure adaptations are delivered on time and within budget.</li><li>Oversee a team of staff and contractors, including recruitment, training, and performance reviews.</li><li>Work with local and central government to secure funding and grants.</li><li>Provide high-quality advice and consultation services to Hertfordshire residents.</li><li>Ensure all work complies with relevant regulations and quality standards.</li><li>Prepare reports and updates for senior management, the Partnership Board and external stakeholders.</li><li>Identify opportunities, develop and implement strategic plans to take the Agency forward.</li><li>Ensure the Agency delivers to the Board’s expectations of quality, timescales and budget spend.</li></ul><h4>About you</h4>Essential:<ul><li>A degree in a relevant field (e.g., Business Management, Engineering) or equivalent experience</li><li>Strong leadership and management skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with home adaptations, Disabled Facilities Grants, building regulations and associated legislation</li><li>Budget management experience</li><li>Problem-solving skills and attention to detail</li></ul> Desirable:<ul><li>Experience of working with people with disabilities or long-term health conditions</li><li>Experience of applied use of social care legislation</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Catherine.Greenlaw@hertfordshire.gov.uk" target="_blank">Catherine.Greenlaw@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:11 or 12 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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3 Housing Jobs in Hertfordshire