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HR Advisor (RP0015) Starting salary £41,992 with progression to £45,089 through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (hybrid working) In this generalist HR Advisor role, you’llsupport the provision of a professional and comprehensive Human Resources service to meet the strategic aims and objectives of the Council. You’ll play a key role insupporting managers by providing expert guidance on matters related to resourcing, employee relations, retention, employee engagement and wellbeing. You’ll produce reports and provide analysis of key HR data for management, committees and for external bodies.You’ll havethe ability to manipulate databases with accuracy and produce accurate data and insights to identify trends to support the development of the organisation.You’ll contribute to the development and continuous improvement of policies, templates and procedures to ensure that the HR service responds to legislative and technical changes and develops and maintains up to date policies and procedures. Ideally you will have experience of and understanding of local government services and employee pay, terms and conditions but other experience in similar fields will be considered.We’re looking for someone CIPD level 5 qualified with significant experience advising managers on complex employee relations matters, and a sound understanding of employment law and the statutory local government service environment.You’ll be an excellent communicator and highly organised with the ability to manage a varied workload to a high standard and tight deadlines and work as part of a small team. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities.We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter.Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a>s Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 9 November 2025. Remote assessment will be held on 12 November 2025. Face to face interviews will be held on 17 or 19 November 2025. Keywords: Human Resources, Employment Law, HR, Casework, Employee Relations, Absence Management, Policies, Procedure, Welwyn Hatfield Borough Council, Hertfordshire, Local Government.

Welwyn Hatfield Borough Council

HR Advisor (RP0015)

Job Title: Assistant Ecology Adviser Starting Salary: £31,536 progressing to £34,433 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Are you passionate about protecting and enhancing the natural environment? Do you want to make a real difference to biodiversity and ecology in one of the UK’s most diverse counties? If so, we’d love to hear from you.We’re looking for an enthusiastic Assistant Ecology Adviser to join our growing expert team of ecologists. You’ll be part of the LEADS team (Landscape, Ecology, Archaeology, Development &amp; Sustainability), working collaboratively across environmental disciplines to ensure ecology is at the heart of planning decisions and growth across Hertfordshire.This is an exciting time to join us, as we implement Biodiversity Net Gain and the Local Nature Recovery Strategy—transformative initiatives that are elevating the role of ecology in planning, placemaking and set against the backdrop of climate change. You’ll help shape the future of our county’s natural spaces, contributing to a legacy of sustainability, ecological resilience and climate mitigation. At the same time, as an Assistant Ecologist, you will be starting the first steps for a rewarding career in ecology, further enhancing your academic knowledge and applying it in a real life situations. You will be provided with training and guidance from our seniors as well as external opportunities on a range of topics such planning principles to botanical ID practice to site visits to Bats and Artificial Lighting courses and species identification.<h4>About the role</h4><ul><li>Supporting the interpretation and assessment of ecological reports, with guidance from senior colleagues.</li><li>Ensuring planning decisions are informed by up-to-date biodiversity legislation, policy and guidance.</li><li>Conducting site visits and ecological fieldwork to assess habitats and inform biodiversity net gain calculations.</li><li>Liaising with planners, developers, landowners and conservation partners to provide ecological advice.</li><li>Preparing reports and contributing to service-level agreements and policy development.</li><li>Responding to public and stakeholder enquiries, helping to raise awareness and understanding of ecological issues.</li><li>Championing sustainability and ecological best practice across the Council’s work.</li></ul> <h4>About you</h4>We’re seeking someone with a strong foundation in ecology or natural sciences, and a genuine passion for the natural world. Whether you’re a recent graduate or have relevant experience, we’re interested in your enthusiasm and commitment to ecological conservation.Essential:<ul><li>A degree (or equivalent) in a natural science or relevant discipline, or equivalent work experience.</li><li>Sound understanding of ecological principles and biodiversity.</li><li>Ability to analyse ecological data and reports, and communicate findings clearly.</li><li>Strong organisational skills and attention to detail.</li><li>Willingness to learn and collaborate with experienced team members.</li></ul>Desirable:<ul><li>Vocational ecological qualifications or working towards protected species licences.</li><li>Experience with biological recording and voluntary ecological networks.</li><li>Familiarity with GIS and ecological databases.</li><li>Understanding of key environmental stakeholders (e.g. Natural England, Environment Agency).</li><li>Understanding and knowledge of the Biodiversity Net Gain</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC8 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:simon.richards1@hertfordshire.gov.uk" target="_blank">simon.richards1@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Assistant Ecology Adviser

Job Title: Ecology Adviser Starting Salary: £34,433 progressing to £37,280 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Are you passionate about protecting and enhancing the natural environment? Would you like to play a key role in shaping the future of biodiversity and placemaking across Hertfordshire?We’re seeking an experienced Ecologist to join our friendly and knowledgeable LEADS team (Landscape, Ecology, Archaeology, Development &amp; Sustainability). This is a fantastic opportunity to influence planning and development decisions, ensuring ecological considerations are embedded at every stage.<h4>About the role</h4>As an Ecologist, you will provide expert advice to Hertfordshire’s planning authorities and developers, helping to ensure that biodiversity, habitat protection, and ecological enhancement are central to planning decisions. Your responsibilities will include:<ul><li>Reviewing planning applications and local plans to assess ecological impacts.</li><li>Supporting the implementation of deliver Biodiversity Net Gain and helping to deliver the Local Nature Recovery Strategy.</li><li>Advising on site surveys, mitigation strategies, and opportunities for ecological enhancement.</li><li>Collaborating with planners, developers, and designers to promote nature-positive outcomes.</li><li>Representing the natural environment in policy-making, master planning, and placemaking discussions.</li><li>Engaging with local and national networks, including ALGE and CIEEM.</li></ul>This is an exciting time to join us, as new legislation and strategies are raising the profile of ecology in national and planning government. You’ll have the opportunity to influence real change and contribute to a greener, more sustainable Hertfordshire.<h4>About you</h4>Essential Requirements:<ul><li>Experienced – with at least 18 months in a professional ecological advisory role.</li></ul><ul><li>Degree-level qualification or equivalent experience in ecology or a related field.</li></ul><ul><li>A strong understanding of UK environmental legislation, planning policy, and protected species.</li></ul><ul><li>Strong understanding of Biodiversity Net Gain, Local Nature Recovery Strategies, and protected species legislation.</li><li>Experience and familiarity in habitats assessments, surveying and reports.</li></ul><ul><li>Passionate about promoting the value of the natural environment in planning and development.</li></ul><ul><li>Excellent written and verbal communication skills and speak confidently to a range of audiences.</li><li>Comfortable working across teams and organisations to deliver shared goals.</li><li>Ability to negotiate and take a pragmatic approach to ecological outcomes.</li></ul><ul><li>Manage multiple priorities and meet deadlines.</li></ul><ul><li>Full UK driving licence.</li></ul>Desirable:<ul><li>Postgraduate qualification in ecology, biology, or environmental planning.</li><li>Experience with GIS and ecological data analysis.</li><li>Familiarity with biological recording networks and stakeholder organisations (e.g. Natural England, Environment Agency).</li><li>Understanding of how nature and culture intersect in placemaking and policy.</li><li>Have a working knowledge of the planning system.</li><li>Evidence of any relevant conservation and/or habitat management experience.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC9 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:daniel.phillips@hertfordshire.gov.uk" target="_blank">daniel.phillips@hertfordshire.gov.uk</a> or <a href="mailto:Simon.Richards1@hertfordshire.gov.uk" target="_blank">Simon.Richards1@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Ecology Adviser

Job Title: Lead Access Specialist - Vision Impairment Team Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 hours per week, term time only (39 weeks a year) Location: Stevenage or Hemel Hempstead with Countywide travel Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The Vision Impairment Team provides specialist support to Children and Young People with Vision Impairment (CYPVI), promoting access to education, supporting the development of essential skills for independence and as part of preparation for adulthood.&nbsp;The Vision Impairment Team work closely with families, educators, and other professionals to ensure consistent, person-centred support that enables each CYPVI to thrive both educationally and socially.<h4>About the role</h4>The Lead Access Specialist oversees a team of Vision Impairment Access Specialists supporting children and young people who use Braille. The role includes strategic planning, staff supervision, quality assurance, and specialist training delivery.They also manage a small caseload, ensuring accessible learning through adapted resources and assistive technology.Working closely with Qualified Teachers for Vision Impairment (QTVIs), the Lead Access Specialist promotes inclusive education and best practices in Braille, tactile learning, and assistive tech.Key ResponsibilitiesUnder the supervision and line management of a Lead Teacher for Vision Impairment, you will:<ul><li>Line manage and coordinate the work of Vision Impairment Access Specialists across educational settings.</li><li>Allocate Vision Impairment Access Specialists’ support based on the needs of individual CYPVI using Braille, in collaboration with Qualified Teachers for Vision Impairment (QTVI).</li><li>Research and advise on the most effective assistive technology and software for tactile learners.</li><li>Quality assure Vision Impairment Access Specialists work through observation, feedback, and development of specialist checklists.</li><li>Identify Vision Impairment Access Specialists training needs and deliver tailored mentoring and professional development.</li><li>Lead regular Vision Impairment Access Specialists’ meetings and contribute to strategic planning.</li><li>Deliver high-quality training to school staff on resource adaptation and specialist technology.</li><li>Develop training manuals and guides to support the use of Braille and assistive tools.</li><li>Maintain up-to-date knowledge of vision impairment education and emerging technologies.</li><li>Manage/Carry a small caseload (0.4 FTE), modelling best practice including:</li><ul><li>Modifying and producing curriculum resources into accessible formats.</li><li>Supporting pupils in developing Braille and assistive technology skills.</li></ul></ul><ul><li>Undertake the recruitment of Vision Impairment Access Specialists and be responsible for the induction of Vision Impairment Access Specialists across the County.</li><li>To co-ordinate cover for Vision Impairment Access Specialists, should the need arise.</li></ul><h4>About you</h4>Essential:<ul><li>Full driving licence and access to a vehicle – ability to travel</li><li>Successful completion of Partners in Learning Advanced Certificate (VIEW)</li><li>Successful completion of RNIB Certificate in Contracted Unified English Braille (UEB)</li><li>Successful completion of RNIB Maths Certificate in Contracted Braille (UEB)</li><li>Proven experience supporting learners with vision impairment, particularly Braille users</li><li>Experience of working with children with SEND in an education setting</li><li>Strong knowledge of Braille and tactile learning methods</li><li>Familiarity with specialist technology and software for CYPVI</li><li>Excellent organisational and time management skills</li><li>Ability to lead, mentor, and develop a team</li><li>Ability to model excellent practice and lead by example</li><li>Strong communication and interpersonal skills</li><li>Knowledge of the National Curriculum</li><li>Experience in resource adaptation for CYPVI</li><li>Understanding of inclusive education practices</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Joining our team means becoming part of a passionate and forward-thinking service dedicated to inclusive education. You’ll have the opportunity to lead specialist practice, shape the future of Braille and tactile learning support, alongside assistive technology, and work collaboratively with professionals who are committed to making a real difference in the lives of CYPVI.This job role is within the Community Services, level COM10 job profile. Please locate this via:Job profiles - Community services<h4>Field6</h4>To hear more about this opportunity please contact <a href="mailto:Rebecca.Payne@hertfordshire.gov.uk" target="_blank">Rebecca.Payne@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Dates:&nbsp;19 November AM - Hemel Hempstead 21 November PM - StevenageBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Lead Access Specialist

Job Title: Handyperson Starting Salary: £24,413 per annum&nbsp; Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Do you enjoy and have experience in property maintenance and repairs? We are looking for a handy person to join our team, who will be working within short break service for adults with various disabilities, staff office areas and other onsite buildings used by staff and people we support.<h4>About the role</h4>The handy person’s role is to ensure the buildings, outside areas and environments are:<ul><li>Meet H&amp;S and HCC requirements</li><li>Well maintained</li><li>Fixtures and fittings are in good order and areas are in good state of decoration</li><li>Residential areas are homely</li></ul>Other general job responsibilities:<ul><li>Plan and prioritise tasks</li><li>Working from a folder where staff detail jobs required</li><li>Collection of materials for jobs required</li><li>Driving of our pool car to collect items for repairs and impromptu trips in the pool car required in response to short notice emergencies alongside support staff</li><li>General maintenance such as gardening, decorating, carpentry tasks, putting together furniture, window cleaning, changing lightbulbs and salting grounds during cold weather</li><li>Responding flexibly to emergencies during the day</li><li>Use of tools and power tools which are provided</li><li>Working closely with contractors employed by the housing provider</li><li>Good ICT skills to enable reporting of repairs via email and organisation skills to ensure all local records are kept up to date</li><li>Reporting and monitoring repairs both internally and via the housing association according to procedures in place</li></ul>By joining our team, you'll have the opportunity to make a meaningful impact on both the people we support and our staff. Your positive, problem-solving attitude will help ensure our environments are always safe, well-maintained, and welcoming<h4>About you</h4>Essential:<ul><li>Full Driving Licence</li><li>Experience with property maintenance</li></ul>Desirable<ul><li>Knowledge of Health and Safety</li><li>Experience of Painting and Decorating</li><li>Experience with furniture building</li><li>Experience working in a social care setting</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS2 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Vicki.Edwards@hertfordshire.gov.uk" target="_blank">Vicki.Edwards@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1 December 2025 Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Handyperson

Job Title: Lifelong Links Coordinator Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term - 18 Month Contract&nbsp; Directorate: Childrens Services<h4>About the team</h4>Lifelong Links has been described as a mix of the television programmes “Who do you think you are?” and “Long Lost Families”. Hertfordshire’s Lifelong Links service has been supporting our Looked After children and young people to reconnect with important people since 2017. This could be family and people they already know, those they haven't seen for a while, or relatives they've never met. It could also be a teacher, football coach or former foster carers. Lifelong Links can help a child to develop supportive, stable relationships during and after their time in care providing them with stability, security and a sense of belonging.Lifelong Links is an evidenced based programme, developed by the Family Rights Group. Independent evaluations of the Lifelong Links approach have found positive outcomes for children and young who have participated in Lifelong Links such as improved mental health and wellbeing, improved sense of identity, improved stability in their foster or residential home and a reduced risk of homelessness when they leave care.Hertfordshire’s Lifelong Links Service sits within the Family Group Conferencing Service.<h4>About the role</h4>Lifelong Links Coordinators will work with Looked After children and young people who have been referred to the Lifelong Links service by the Children Looked After, 0-25 and Separated Migrant Children’s Teams. Lifelong Links is child led. The role involves working directly with children and young people using tools such as mobility mapping, genograms and timelines to help them identify people who are important to them. The Lifelong Links Coordinator will have searched for these people with the aim of bringing them together with the child or young person at a Celebration Event to make a Lifelong Links Family Plan aimed at supporting the child or young person’s ongoing relationships with these important people.<h4>About you</h4>Essential:<ul><li>Knowledge of child protection/safeguarding procedures.</li><li>A commitment to anti-discriminatory practices in employment and service provision.</li><li>Experience of undertaking direct work with children and young people.</li><li>High level of computer literacy.</li><li>Commitment to embedding innovative ways of working.</li><li>Excellent communication, listening, liaison and negotiation skills.</li><li>Ability to work flexible hours in line with the needs of the children and young people and their networks. This will include some evenings and some weekends.</li><li>Driving licence and access to a vehicle.</li><li>Willingness to travel outside of Hertfordshire; children and young people may live in foster and residential homes out of county. Family members and others may live outside of Hertfordshire.</li></ul>Desirable:<ul><li>To have delivered the Lifelong Links process as part of the wider delivery of Children and Young People's Services.</li><li>To have worked independently and within agreed time constraints.</li><li>Experience of working with a child-led approach.</li><li>Experience of working in a trauma-informed way.</li><li>Experience and knowledge of working with cared for children and young people living in foster and residential homes.</li><li>Using initiative and a proactive approach to progress and achieve a child or young person’s stated aims.</li><li>To have had experience in working in a partnership with other professionals.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To help us deliver and promote our Lifelong Links service, we are recruiting Coordinators to join our friendly team. If you do not currently hold a Lifelong Links qualification, we will offer relevant training opportunities.As a Lifelong Links Coordinator, you will need to be self-motivated, dynamic, tenacious and organised. We are looking for our Lifelong Links Coordinators to have the passion to ensure that our cared for children and young people have positive and loving support networks that they can rely on into adulthood.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Hayley Brockwitz (<a href="mailto:hayley.brockwitz@hertfordshire.gov.uk" target="_blank">hayley.brockwitz@hertfordshire.gov.uk</a>)Interview Date: 19th and 20th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Lifelong Links Coordinator

Job Title: Family Group Conference (FGC) Coordinator Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37.0 Location: CountywidePlease note we have 4 vacancies:<ul><li>2 covering the East and North of the County</li><li>2 covering the South and West of the County</li></ul>Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire has a well-established and accredited Family Group Conference (FGC) Service. We believe that those families open to Hertfordshire Children’s Services should be supported to come together, talk through concerns and find solutions from within their own networks at the earliest opportunity and that FGCs offer this possibility. The FGC is supported and facilitated by a trained and skilled coordinator, who helps the family prepare for the meeting and attends to support.To help us deliver and promote our Family Group Conference service, we are recruiting Coordinators to join our experienced, innovative and friendly team, where reflective, relationship-based and systemic practice is supported and encouraged.<h4>About the role</h4>As an FCG coordinator, you will be coordinating and facilitating Family Group Conferences which will involve direct work with children and families.&nbsp;As a coordinator you will need to be self-motivated, dynamic and organised, with an experience and passion to help empower children and families to come together and create a family plan, to support positive change.&nbsp;This role offers the opportunity to primarily work with and support adolescents and their families experiencing acute distress. &nbsp;&nbsp;<h4>About you</h4>Essential:<ul><li>Experience of working in children social care or a similar setting.</li><li>Experience of and commitment to delivering high quality work for families, children, and young people.</li><li>Direct experience of children and young peoples participation.</li><li>An understanding and ability to manage groups and meetings.</li><li>Ability to understand and manage complex family dynamics and needs of CYP.</li><li>To be able to demonstrate a commitment to the Family Group Conference model of practice, and a knowledge and commitment to a solution focused approach.</li><li>Ability to be flexible in your working hours, evenings and weekends may be required to meet the needs of this role.</li><li>This is an essential car user post. You will be required to provide a car for use in connection with the duties of this post and must be insured for business use.</li><li>Excellent communication skills with the confidence to engage with different partner agencies.</li><li>Proficient use of IT packages such as Microsoft office, excel, word, MS teams, email.</li><li>A commitment to anti-discriminatory practices in employment and service provision.</li></ul>Desirable:<ul><li>A knowledge of Family Group Conferencing would be helpful and if trained, this would be advantageous</li><li>A Social work qualification or professional equivalent qualification. You must be registered with SW England if you are Social Worker.</li><li>Experience of mediation, advocacy, and participation&nbsp;</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Anna LeVesconte (<a href="mailto:anna.levesconte@hertfordshire.gov.uk" target="_blank">anna.levesconte@hertfordshire.gov.uk</a>) or Louise Hagger (<a href="mailto:louise.hagger@hertfordshire.gov.uk" target="_blank">louise.hagger@hertfordshire.gov.uk</a>)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Family Group Conference (FGC) Coordinator

Job Title: Supported Living &amp; Short Breaks Manager Starting Salary: £48,226 per annum Hours: 37 Location: Stevenage Contract Type: Fixed Term or Secondment opportunity for 9 months Directorate: Adult Care ServicesSecondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>About the team</h4>Scarborough house is a Supported Living and Short Break service offering support to adults with learning disabilities and varying disabilities such as epilepsy, physical disabilities and sensory impairments. The Short Break service is a CQC registered 7 bedded service. The Supported Living service is made up of 3 different Bungalow’s on site supporting a total of 16 adults across the service.The ethos of the service is to enable people who live or stay at Scarborough house to have full and varied lives whilst supporting and promoting their independence.We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career in a dynamic setting. The manager is required to oversee the operational management of this service and collaboratively better the lives of the people we support. As the service manager, you will be required to register with the Care Quality Commission, be accountable for ensuring the safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health &amp; Social Care Act 2008 (Regulated Activities) Regulations 2014.<h4>About the role</h4><ul><li>To manage support for adults with disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission.</li><li>Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Brokerage team, other service managers, and transition teams working with young adults.</li><li>Build positive relationships with people utilising the service, their families and carers.</li><li>Developing and empowering staff to support adults with disabilities, of which, some are extremely complex.</li><li>You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.</li><li>Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.</li><li>Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.</li></ul><h4>About you</h4>Essential:<ul><li>RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.</li><li>CQC Registration with the service if application is successful</li><li>Managerial experience in a social care setting</li><li>Experience of working within regulatory body frameworks ie CQC or PAMMS</li><li>Experience working with adults with disabilities</li><li>Experience with grievances, ill health, and disciplinary procedures</li><li>Experience with recruitment</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careIf you would like to arrange an informal chat about the role, please feel free to call Karen Matthews, Group Manager on 07812 323049 or <a href="mailto:karen.matthews@hertfordshire.gov.uk" target="_blank">karen.matthews@hertfordshire.gov.uk</a>Interview Date: 19 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Supported Living & Short Breaks Manager

Job Title: Skills Specialist Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type:&nbsp;Fixed Term until 31st August 2026 Directorate: Growth &amp; Environment<h4>About the team</h4>Hertfordshire Futures is a dynamic partnership between businesses and the public sector, driving sustainable economic growth across the county. It is the leading voice for the Hertfordshire’s economy, setting the strategic direction to accelerate business growth, job creation, innovation and investment.The Skills team are responsible for delivery of several flagship skills programmes including: Hertfordshire Opportunities and HOP (Hertfordshire Opportunities Portal), Skills Bootcamps and other skills related projects.&nbsp; The team are responsible for supporting employers to assess their workforce development needs, signpost to local solutions and enable employers to connect with local skills and talent through the Hertfordshire Careers Hub and the Connect to Work programme.&nbsp; The role will be promoting skills across a range of different sectors including professional services, film and TV, hospitality, health and social care, life sciences, technology, construction and the built environment.<h4>About the role</h4>This role is focused on delivering impactful skills-based programmes and initiatives, aligned with strategic priorities and stakeholder needs. You will be responsible for generating employer engagement opportunities and maximising relationships with both new and existing clients. A key part of the role involves managing a caseload of employers, identifying their current and future skills needs, and raising the profile of Hertfordshire’s skills solutions.You will provide an account management service, signposting and facilitating referrals to a wide range of skills, employment, and careers solutions. As a champion of technical education and inclusive employment, you will develop excellent knowledge of the local offer and build strong relationships with Hertfordshire’s skills and employment providers.In addition to core responsibilities, the role may include involvement in cross-functional projects related to skills development and stakeholder relationships within construction and the built environment. This will require the ability to manage projects effectively, communicate clearly with a range of stakeholders, analyse data and monitor and report on progress to support continuous improvement. The role demands strong organisational skills, a proactive mindset, and the ability to work collaboratively across teams and sectors to support strategic goals.This is a varied and rewarding role for someone who thrives on collaboration, innovation and making a real difference to Hertfordshire’s skills landscape.<h4>About you</h4>Essential:<ul><li>Experience in sales, employer engagement, lead generation, and networking</li><li>Ability to develop strong relationships with referral partners, training providers, and employers and be able to facilitate positive change</li><li>Strong level of local knowledge and connection, with the credibility to engage effectively with stakeholders</li><li>A good understanding of the skills and employment landscape including careers education and programmes for residents with barriers to employment, and awareness of challenges and opportunities</li><li>Knowledge and experience of skills solutions available to businesses, including apprenticeships, technical education, employment programmes, and qualifications</li><li>An understanding of the construction industry and developer employment and skills plans would be desirable</li><li>Ability to manage, monitor, analyse data and contribute to cross-functional projects</li><li>Strong organisational skills and attention to detail</li><li>Confidence to represent Hertfordshire Futures programmes at events and promote advocacy to our programmes</li><li>Be able to identify case study opportunities, good news stories and promote opportunities.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Programme and Project, level PRO10 job profile. Please locate this via:Job profiles: Project &amp; programmeTo hear more about this opportunity please contact Claire Scarisbrick, Skills Delivery Manager:&nbsp; <a href="mailto:Claire.scarisbrick@hertfordshirefutures.co.uk" target="_blank">Claire.scarisbrick@hertfordshirefutures.co.uk</a> for an informal discussion about the role.Interview Date: w/c 17th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Skills Specialist

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2 year Fixed Term Contract Ref: IT052 The opportunity has arisen for this vacancy within the Data Team. You will provide a high-quality, front-line specialist service focused on data management and governance. You will assist in maintaining and improving the Council’s data quality, ensuring that information used across services is accurate, secure and reliable. You will be responsible for managing data projects, supporting the implementation of the Council’s data strategy, and helping to deliver a new strategic data platform. You will work closely with colleagues across all services to collect, cleanse, and structure data for reporting and analysis, supporting informed decision-making and operational delivery. We are seeking candidates with proven experience in using Power BI to develop insightful reports and dashboards, and with experience of working with GIS systems to support spatial analysis and data visualisation. The ability to build strong and productive relationships with colleagues and external partners is essential, along with excellent analytical, communication and problem-solving skills. You will have a strong attention to detail and the ability to meet defined performance targets within agreed timescales. A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant . The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Data Officer (2 Year Fixed Term)

Job Title: Head of Home Improvement Agency Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Adult Care Services<h4>About the team</h4>The Hertfordshire Home Improvement Agency (HHIA) is a fast-paced, multi-district partnership dedicated to enhancing the quality of lives through home adaptations and improvements.We're an innovative partnership with six districts coming together to provide a service that supports the independence of local residents. Working closely with local and central government, HHIA delivers high-quality services that promote independence and implement best practices.<h4>About the role</h4>This is a unique opportunity for a dedicated and proactive person join our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can deliver consistent high levels of managerial support. You will join a friendly, dedicated and inclusive team.You will be responsible for overseeing the planning, coordination, and execution of home adaptations and improvements, as well as liaising with stakeholders such as local councils, contractors, and the people we support.Key Responsibilities:<ul><li>Plan and manage the service’s operations, monitoring KPI’s to ensure adaptations are delivered on time and within budget.</li><li>Oversee a team of staff and contractors, including recruitment, training, and performance reviews.</li><li>Work with local and central government to secure funding and grants.</li><li>Provide high-quality advice and consultation services to Hertfordshire residents.</li><li>Ensure all work complies with relevant regulations and quality standards.</li><li>Prepare reports and updates for senior management, the Partnership Board and external stakeholders.</li><li>Identify opportunities, develop and implement strategic plans to take the Agency forward.</li><li>Ensure the Agency delivers to the Board’s expectations of quality, timescales and budget spend.</li></ul><h4>About you</h4>Essential:<ul><li>A degree in a relevant field (e.g., Business Management, Engineering) or equivalent experience</li><li>Strong leadership and management skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with home adaptations, Disabled Facilities Grants, building regulations and associated legislation</li><li>Budget management experience</li><li>Problem-solving skills and attention to detail</li></ul> Desirable:<ul><li>Experience of working with people with disabilities or long-term health conditions</li><li>Experience of applied use of social care legislation</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Catherine.Greenlaw@hertfordshire.gov.uk" target="_blank">Catherine.Greenlaw@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:11 or 12 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Head of Home Improvement Agency

Job Title: Head of Highways Contracts &amp; Network Starting Salary: £84,421 progressing to £93,565 per annum - pay award pending Hours: 37 Location: Stevenage with hybrid working opportunities available Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>As soon as people go out their front door to go to the shops, visit a friend, have something delivered or travel to work they all rely on the highway service. As a consequence, our elected members, residents and customers are at the centre of everything we do.The postholder leads a large and successful team which affects all the work of the Highways Service. &nbsp;The team has four main functions including:1. &nbsp; &nbsp;Highways Network Management – Delivering the authorities responsibilities and duties under the Traffic Management Act, New Roads and Streetworks Act, enforcement under the Highways Act and Road Traffic Regulations Act.2. &nbsp; &nbsp;Contract Management and Procurement- Managing the full suite of our Highway Contracts with an annual throughput of circa £100million.3. &nbsp; &nbsp;Service Development – Working across the service identifying opportunities for innovation and continual service evolution, including in technology, sustainability, social value and efficiency.4. &nbsp; &nbsp;Customer Engagement – Leading on the engagement with all our customers and members, setting service standards and delivering positive interactions.The team includes approximately 60 directly employed HCC people and further embedded resource provided by our professional services contract with Jacobs.This role is fundamental to the success of the Highways Service, and the postholder will need to develop positive relationships across numerous internal teams, with Members, and with our partners, Jacobs and Ringway. &nbsp;As a Head of Service, the postholder reports to the Director Highways and Strategic Operations and will be part of the Senior Management Board, responsible for the effective leadership, management and performance of the service.Required at an exciting time where we have recently procured our two main highway contracts, you will play a significant role in shaping the future Highway and Transport services in Hertfordshire, especially the areas you are responsible for. You will be the nominated Service Manager within our main contracts and will be accountable for the contract and performance management of the suite of highway contracts, directing provider resource to ensure value for money across the circa £100million per annum highway service.The successful candidate will also fulfil the role of the council’s Traffic Manager, acting independently to ensure we fulfil our responsibilities under the Traffic Management Act 2004, in particular demonstrating parity amongst all works promoters.<h4>About the role</h4><ul><li>Exercise positive, creative leadership to the Highways Service, as part of the Highways Senior Management Board, contributing to the governance of services procured by contract or delivered through partnerships with other public bodies.&nbsp;</li><li>Take the leading role in evolving and reviewing the Service and in managing future transformation.</li><li>You will support, develop, train and motivate four individuals in your direct line management, and oversee the work of over 60 people with a diverse range of skills working in different disciplines.</li><li>As Service Manager ensure all works and services procured through the contracts and deployment of funding deliver service outcomes, demonstrating due diligence, transparency and value for money, whilst identifying, promoting and delivering savings.</li><li>Develop, implement and maintain financial controls across all highways’ contracts. Ensure financial management and payment disciplines are maintained for works, services and staff under the post-holder’s direct and indirect line management control</li><li>Translate policies, strategies and service levels into services and programmes of work, and secure their delivery to meet HCC objectives, whilst providing value for money and customer service.</li><li>Keep contracts for works, services and supplies under review and determine the selection of contractors within framework arrangements. Lead the management and amendment of existing contracts and the development, testing and procurement of replacement contracts as necessary. Lead for Hertfordshire in joint contracting arrangements with other bodies including the Eastern Highways Alliance.</li><li>Keep policies, service levels and technical standards under review so that they comply with the law. Recommend service levels to Members which will meet HCC objectives, as far as resources allow, and having regard to codes of practice and developing best practice</li></ul><h4>About you</h4>Essential &nbsp;<ul><li>Significant demonstratable experience in highways including a thorough understanding of relevant legislation including (but not limited to) the Highways Act, New Roads and Streetworks Act, Traffic Management Act and Road Traffic Regulations Act.</li><li>Comprehensive understanding of current local and national highways and transport issues and associated legislation and practice and the roles and responsibilities of local authorities.</li><li>Demonstrable personnel management and leadership skills, including leading specialist technical functions, multi-disciplinary and collaborative teams and operational units.</li><li>Thorough understanding of contract procurement and management as well as project management processes, including the means to achieve effective and advantageous terms for HCC.</li><li>Familiarity with and proven competence for operating within a political environment.</li><li>Highly developed financial / budget management skills.&nbsp;</li><li>Excellent communications skills, demonstrable in a variety of media and a range of audiences</li></ul>Desirable <ul><li>Recognised degree-level qualification in Highways, Transportation or related discipline or a relevant equivalent, membership of a recognised and relevant professional body</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Organisational Leadership, level 16 job profile. Please locate this via:Job profiles - Organisational LeadershipTo hear more about this opportunity please contact&nbsp; for an informal discussion about the role.Interview Date: Week commencing 8th December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.





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Head of Highways Contracts & Network

<h4>Field1</h4>Job Title: Business Support Supervisors Starting Salary: £34,434 opportunity to progress to £37,280 Hours: up to 37 hours Location: Hertfordshire Office Base East - Stevenage, West - Apsley&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.We have the following vacancies:Childrens Services - Child Protection Conference - Stevenage - 12 months Fixed Term/secondment - Maternity cover&nbsp;<h4>About the role</h4>Business Support Supervisors will:<ul><li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li><li>Allocate work within the team based on requests from the Directorate or line manager</li><li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li><li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li><li>Support career development of Senior Support Officers and Support Officers</li><li>Line manage both Senior Support Offiicers and Support Officers</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li><li>Understanding of HR processes and procedures would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesInterview Date: to be confirmed Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Supervisors

Job Title: Senior Procurement Officer - Information Delivery Starting Salary: £48,226 progressing to £53,459 per annum&nbsp; Hours: 37 per week Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Join our high-performing Procurement team at Hertfordshire County Council, where you'll play a key role in delivering strategic and technical procurement expertise, and tender management services across our departments.You will be part of a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, technical support for above UK threshold tenders, and advice on national frameworks and quotation procedures.You will be working closely with colleagues in the Commercial Law team, and FinanceThe team provides best practice advice, training, templates, and manages procurement systems.Our team has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services.&nbsp;<h4>About the role</h4>Reporting to the Head of Procurement:Management Information &amp; Reporting<ul><li>You will develop and deliver accurate, timely management information reports on procurement activity, supporting informed decision-making across a variety of audiences.</li><li>You will provide essential data for ad hoc projects, such as third-party contract spend reviews and responses to procurement-related freedom of information requests.</li></ul>Compliance<ul><li>You will monitor and review the publication process for Procurement Act 2023 notices, ensuring optimal use of technology and resources.</li><li>You will publish pipelines of forthcoming procurements for both external audiences and internal reviews.</li></ul>Systems &amp; Process Improvement<ul><li>You will lead the delivery and ongoing enhancement of the Council’s eTendering system (currently InTend), driving continuous improvement and system innovation.</li><li>You will ensure provision of succinct guidance materials to empower effective use of procurement systems across HCC.</li></ul>Supplier &amp; Stakeholder Engagement<ul><li>You will liaise with prospective suppliers to resolve any eTendering technical issues promptly to ensure a positive supplier experience.</li><li>You will collaborate with district and borough council procurement officers to foster a coordinated approach to procurement activities across Hertfordshire, including participation in the Supply Hertfordshire forum.</li><li>You will contribute to any transition activity as part of the Local Government Reorganisation project in collaboration with district and borough colleagues.</li></ul>Financial Risk &amp; Supplier Monitoring<ul><li>You will support the provision of financial risk assessments of tenderers’ economic and financial standing in a tender evaluation process, through liaison with the relevant finance officers.</li><li>You will monitor the ongoing economic and financial standing of contracted suppliers, with a focus on key partners.</li></ul>Team Leadership &amp; Support<ul><li>You will provide line management and support to a procurement officer within the Information Delivery area, collaboratively working to deliver these objectives.</li><li>You may on occasion be asked to support the wider Strategic Procurement Group in its other activities, particularly in periods of high work volume and/or resource shortage.</li></ul><h4>About you</h4>EssentialQualifications<ul><li>Educated to degree/HND level (or equivalent);</li><li>or have 2 ‘A’ levels (or equivalent) combined with at least 2 years relevant work experience</li></ul>Interpersonal &amp; Communication skills<ul><li>Ability to influence senior managers internally and externally on projects.</li><li>Ability to resolve complaints and queries effectively</li></ul>IT skills<ul><li>Familiarity with standard IT packages, especially Microsoft Office 365.</li><li>Ability to use specialist systems supporting procurement and contract activity e.g. Spend Analysis, e-Tendering system, Enterprise Resource Planning and Supplier Financial Risk Assessment</li><li>Experience of the production of reports and data analysis.</li></ul>Organisational &amp; Team Management skills<ul><li>Ability to supervise and motivate team members, identifying priorities, delegating work effectively and ensuring performance.</li><li>Commitment to working in a collaborative way</li><li>Demonstrable commitment to staff development</li></ul>Procurement skills and knowledge<ul><li>Ability to provide professional advice and leadership to service managers, particularly but not exclusively in relation to procurement systems.</li></ul>Analytical Skills<ul><li>Ability to make balanced judgements based on all available information about procurement and contract proposals and options.</li><li>Provide effective challenge to services about procurement and contract proposals ensuring maximum benefit to the public purse.</li><li>Ability to interpret financial monitoring reports e.g. from Dun and Bradstreet and escalate to Finance colleagues where necessary.</li></ul>Commercial awareness<ul><li>Ability to understand business needs in order to assess, evaluate and recommend options.</li><li>Ability to demonstrate awareness of wider implications (for example, political, managerial or equal opportunities) of advice/options in relation to procurement.</li></ul>Problems &amp; Decisions<ul><li>Ability to provide a resolution based, excellent customer service approach to day-to-day issues arising in the procurement environment. Complex challenges and queries from a variety of sources, internal and external, constructive and adversarial will be encountered.</li></ul>Desirable:<ul><li>Experience of designing and delivering presentations and/or training</li><li>Up to date knowledge of local, national and international legislation and rules pertaining to public procurement</li><li>Experience of running Public Sector procurement exercises</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 12 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Paul Drake on 01992 588747 for an informal discussion about the role.Interview Date: Week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.





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Senior Procurement Officer - Information Delivery

Job Title: Senior Procurement Officer - Best Practice Delivery Starting Salary: £48,226 progressing to £53,459 per annum&nbsp; Hours: 37 per week Location: Stevenage with hybrid working opportunitiess Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Join our high-performing Procurement team at Hertfordshire County Council, where you'll play a key role in delivering strategic and technical procurement expertise, and tender management services across our departments.You will be part of a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, technical support for above UK threshold tenders, and advice on national frameworks and quotation procedures.You will be working closely with colleagues in the Commercial Law team, and FinanceThe team provides best practice advice, training, templates, and manages procurement systems.Our team has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services.<h4>About the role</h4>Reporting to the Head of Procurement:<ul><li>You will be responsible for disseminating procurement best practice advice across the authority, including organisation and operation of the Contracting Best Practice Group, which includes representatives from all departments.</li><li>By reviewing, amending and developing new documentation, templates and processes in collaboration with the other members of the team, you will support procurement activities across the Council.</li></ul>Compliance<ul><li>You will maintain, review and amend the council’s contract regulations (through discussion with the commercial law team) on a regular basis.</li><li>You will work with the Shared Internal Audit Service (SIAS) to facilitate any procurement related audits conducted annually.</li><li>You will ensure any new or amended procurement related legislation is implemented in the council’s procedures.</li></ul>Training and Guidance<ul><li>You will ensure provision of succinct guidance materials to disseminated procurement best practice across the organisation.</li><li>You will lead on the provision of general and specific procurement training in the council.</li></ul>Collaboration<ul><li>You will collaborate with district and borough council procurement officers to foster a coordinated approach to procurement activities across Hertfordshire, including participation in the Supply Hertfordshire forum.</li><li>You will contribute to any transition activity as part of the Local Government Reorganisation project in collaboration with district and borough colleagues.</li></ul>Team Leadership &amp; Support<ul><li>You will provide senior leadership to the team when required.</li><li>You may on occasion be asked to support the wider Strategic Procurement Group in its other activities, particularly in periods of high work volume and/or resource shortage</li></ul><h4>About you</h4>EssentialQualifications<ul><li>Educated to degree/HND level (or equivalent);</li><li>or have 2 ‘A’ levels (or equivalent) combined with at least 2 years relevant work experience</li></ul>Interpersonal &amp; Communication skills<ul><li>Ability to influence senior managers internally and externally on projects.</li><li>Ability to resolve queries effectively</li></ul>IT skills<ul><li>Ability to use standard IT packages, especially Microsoft Office 365.</li></ul>Organisational &amp; Team Management skills<ul><li>Ability to supervise and motivate team members, identifying priorities, delegating work effectively and ensuring performance.</li><li>Commitment to working in a collaborative way</li><li>Demonstrable commitment to staff development</li></ul>Procurement skills and knowledge<ul><li>Up to date knowledge of local, national and international legislation and rules pertaining to public procurement</li><li>Ability to provide professional advice and leadership to service managers, particularly but not exclusively in relation to procurement legislation and best practice</li><li>Experience of designing and delivering presentations and/or training</li></ul>Analytical Skills<ul><li>Ability to make balanced judgements based on all available information about procurement and contract proposals and options.</li><li>Provide effective challenge to services about procurement and contract proposals ensuring maximum benefit to the public purse.</li></ul>Commercial awareness<ul><li>Ability to understand business needs in order to assess, evaluate and recommend options.</li><li>Ability to demonstrate awareness of wider implications (for example, political, managerial or equal opportunities) of advice/options in relation to procurement.</li></ul>Desirable:<ul><li>Experience of running Public Sector procurement exercises</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 12 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Paul Drake on 01992 588747 for an informal discussion about the role.Interview Date: Week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.





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Senior Procurement Officer - Best Practice Delivery

Job Title: Procurement Officer Starting Salary: £38,220 progressing to £41,771 per annum&nbsp; Hours: 37 per week Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Resources<h4>About the team</h4>This is an exciting opportunity to join a high performing procurement team which provides strategic and technical procurement advice and tender management services to departments within Hertfordshire County CouncilYou will be part of a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, technical support for above UK threshold tenders under the PA23, and advice on the Provider Selection Regime, national frameworks and quotation procedures.You will be working closely with colleagues in Commercial Law team, and FinanceThe wider team provides best practice advice, training, templates, and manages procurement systems.Our team has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services.&nbsp;<h4>About the role</h4>You will report to the Senior Procurement Officer in Contract Delivery<ul><li>You will plan and undertake contracting processes using our template documents</li><li>You will continue to develop your existing skills and knowledge of procurement procedures and techniques</li><li>You will ensure compliance with The Procurement Act 2023, Provider Selection Regime (PSR) and the Council’s Contract Regulations and any other relevant legislation</li><li>You will support the wider Strategic Procurement Group in respect of procurement best practice and training</li><li>You will deliver a programme of procurements which will include large-scale contracts, undertaking tenders as well as mini competitions through framework agreements</li><li>You will advise Council officers on shaping an effective procurement process and engaging with the market at an early stage through effective pre-procurement market engagement</li><li>You will use the Council’s eTendering system (currently InTend) to carry out procurement processes</li><li>You will collaborate with Council officers to develop effective evaluation methodologies</li><li>You will work with colleagues from the Council’s Commercial Law Team to produce contractual documentation</li></ul><h4>About you</h4>Essential<ul><li>Educated to degree/HND level (or equivalent); or have 2 ‘A’ levels (or equivalent) combined with at least 2 years relevant work experience</li><li>Demonstrate the ability to manage a tendering process through to contract award</li><li>Knowledge of current public procurement legislation</li><li>Ability to work effectively as a member of the team</li><li>Effective collaborator and communicator</li><li>Competent user of standard IT packages, especially Microsoft Office</li><li>Ability to work on own initiative, prioritising workload, ensuring that deadlines and timescales are met while maintaining accuracy and attention to detail</li><li>Ability to create the full suite of required tender and contract documentation, with guidance/input if necessary, from relevant stakeholders</li><li>Ability to brief and/or train officers on procurement process and procedures</li><li>Ability to recommend innovative and effective methods of resolving procurement issues</li></ul>Desirable<ul><li>Experience of managing Public Sector procurements</li><li>Experience of using eTendering systems</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This is an exciting time to be in procurement with the new Procurement Act 2023 recently coming into force. You will help to shape the Council’s approach and there will be opportunities to contribute to broader procurement aspects such as social value, sustainability and modern slavery As part of SPG, you will help us to provide the excellent quality services that make a real difference to the people of HertfordshireYou will get involved with a wide range of procurements covering all of the Council’s service areas including highways, property, adult social care, children’s services, public health and community protection. This role will give you a fantastic diversity of experience in public service provisionThis job role is within the Corporate Services, level 10&nbsp;job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Zoe.Upson@hertfordshire.gov.uk" target="_blank">Zoe.Upson@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.





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Procurement Officer

Job Title: Sustainable Partnership Officer Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 Location: Countywide - office base Stevenage - across County travel Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Our department is committed to supporting residents and communities across the county by improving access to sustainable transport. This includes helping people switch to electric and low-emission vehicles, in line with our goals to cut carbon emissions and improve air quality.Our primary goal is to increase the provision of Electric Vehicle chargepoints across the county, especially for those without driveways or in close proximity to chargepoints in car parks.As the programme progresses, the role will evolve to include greater responsibility for contract management and oversight of our appointed chargepoint operators. This will involve monitoring delivery against agreed performance targets, managing relationships with the operators and ensuring compliance with procurement frameworks, contract terms, and funding conditions.As a Sustainable Partnership Officer, you will report to the Programme Manager and play a key role in driving this programme forward. You will act as a crucial link between the county council and the district &amp; borough councils, leading allocated workstreams and making workstream-level decisions.Our team consists of a Programme Manager, Sustainable Partnership Officers, and a Strategy Manager. We pride ourselves on being a collaborative team, leveraging each other's strengths while continuously seeking areas for improvement both as a team and individually.<h4>About the role</h4>Hertfordshire County Council is committed to increasing electric vehicle infrastructure across the county. This is an exciting opportunity to join the team within the Growth &amp; Environment and help us achieve our vision to enable residents and businesses across Hertfordshire to charge their electric vehicles conveniently and appropriately.We are looking for self-motivated and enthusiastic individuals with an interest or experience in sustainability, the environment, and tackling climate change. You’ll have a track record of delivering work to a high standard within agreed milestones,and be confident working alongside a range of internal and external stakeholders. With strong interpersonal skills and a proactive mindset, you’ll be comfortable resolving issues, navigating delivery challenges, and maintaining momentum across workstreams.The primary aim of the role is to work with our district and borough councils to ensure the implementation of additional electric vehicle charging infrastructure across the county, in line with our Electric Vehicle Strategy. You will act as the main point of contact within a defined geographical area, providing support, guidance, and coordination to ensure delivery remains aligned with strategic objectives.As the programme evolves, the role will also include supporting contract management and supplier oversight—monitoring performance, maintaining delivery documentation, and escalating risks where necessary. You’ll help ensure that partnerships remain accountable, outputs are delivered to agreed specifications, and that reporting is clear and consistent.In addition, the role will contribute to the delivery of HCC’s wider sustainable transport policies and strategies. This includes researching and assessing emerging technologies, identifying opportunities for innovation, and supporting the development of initiatives that promote green transport across the county.There will also be opportunities to contribute to additional projects within the broader Transport for Hertfordshire strategy, offering scope to shape delivery across a range of sustainability and infrastructure programmes.<h4>About you</h4>Essential:· Strong Project management and organisational skills· Strong communication skills, both written and verbal· Driving licence and access to a vehicle (travel across Hertfordshire will be required)· Ability to work as part of a team and with external stakeholders· Educated to degree level or equivalent experience that must be demonstratable· Ability to monitor performance and keep organised records and escalate risks· Strong analytical and data analysis skills to assess service providers performance and value for money.· Advanced skills in Microsoft Project, Excel, Word and Powerpoint.Desirable:· Experience managing contract or supplier relationships· Experience of working in a local authority· Knowledge of electric vehicle landscape/sustainability issues· Knowledge of local government democratic processWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC10 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:james.watson@hertfordshire.gov.uk" target="_blank">james.watson@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Sustainable Partnership Officer

Job Title: Contracts Transport Planner Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37 Location: Countywide - Hybrid working - Office base Stevenage Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>The Integrated Transport Unit (ITU) delivers essential transport services across Hertfordshire, including home to school transport and Adult Care Services. The team ensures passengers receive high-quality, efficient journeys. This role sits within a dynamic and responsive team that works closely with Children’s Services and Adult Care Services, transport providers, and other stakeholders. The Contracts Transport Planner will play a key role in shaping future service delivery and improving transport provision across the county.<h4>About the role</h4>As a Contracts Transport Planner, you will:<ul><li>Manage transport contracts for special educational needs, mainstream home to school, short stay provision, children looked after, and day services.</li><li>Procure, manage, and review transport provision to ensure safe, efficient, and cost-effective travel.</li><li>Maintain and update database systems accurately, managing contract information.</li><li>Liaise with clients, transport providers, user groups, and stakeholders to ensure effective service delivery.</li><li>Deliver services in a sensitive and sympathetic manner, demonstrating resilience and professionalism.</li></ul><h4>About you</h4>Essential criteria:We are looking for someone who:<ul><li>Has demonstrable experience in contract management and customer service.</li><li>Possesses excellent organisational and problem-solving skills.</li><li>Communicates effectively with a wide range of stakeholders, both written and orally.</li><li>Can work under pressure and meet deadlines.</li><li>Is proactive and reactive in a fast-paced environment.</li><li>Holds relevant qualifications or experience in transport planning or contract management.</li></ul>Desirable:<ul><li>A driving licence and access to a vehicle - you will have to travel across Hertfordshire to visit Schools and Operators.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM10 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact <a href="mailto:nigel.abraham@hertfordshire.gov.uk" target="_blank">nigel.abraham@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBC - please note the interview will be held at Farnham House, StevenageBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Contracts Transport Planner

Job Title: Early Intervention Vehicle Practitioner Starting Salary: £42,839 progressing to £47,181 per annum (pro rata for part time) Hours: 37 hours average per week over the year working 12 shifts (11.5 hours paid) over 7 days, 365 days a year covering 8am-8pm. The role will include working a share of bank holidays and weekends amounting to 1 in 3 whole weekends Location: Welwyn Garden City Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The Early Intervention Vehicle (EIV) is an innovative and highly regarded service providing integrated health and social care urgent assessment and intervention as part of local 2 hour Urgent Community Response service. Co-located with health colleagues at HUC, the team attend to residents of Hertfordshire over the age of 18 at risk of avoidable hospital admission.<h4>About the role</h4>EIV Practitioners are interdisciplinary professionals with a focus on crisis management, social care assessment, functional assessment and equipment provision within the context of urgent response. Working in close partnership with Urgent Care Practitioners (UCPs) from HUC to form a 2 person team, you will collaborate with your health colleague to devise care plans and work effectively across teams and agencies within health, social care and community services to manage risk, support onward care and prevent further crisis episodes. Underpinned by Hertfordshire’s Connected Lives Model, you will ensure adherence with local authority statutory duties, recording standards and key legal frameworks and able to apply these effectively within the context of urgent and crisis situations, advocating for person centred and risk positive solutions for residents and carers.Providing the primary UCR falls response for the area, the moving and handling of residents including assisting them from the floor using appropriate equipment is a core component of the role. EIV Practitioners also attend to individuals with complex needs who may be acutely unwell, injured, or in distress. The role and nature of the service also involves direct physical support, and you may occasionally be required to assist with personal care tasks in urgent situations.This role is well suited to a dynamic and assertive professional, looking for a unique challenge. You will require sound crisis assessment skills and have a passion for working with people to optimise their wellbeing in their own home. You must be confident working autonomously, acting as lead social care professional in high-risk circumstances and providing information and advice to residents, families, UCPs and other professionals.With a focus on crisis management, falls response and frailty, you will work closely with health colleagues on the front line utilising skills in risk assessment and analysis in complex circumstances ensuring proactive identification and onward referrals into frailty pathways.As a level 11 practitioner, you will be expected to be a senior member of the team, providing advice and point of escalation for other team members and UCPs. You will also be expected to be a proactive team member and support the manager in the development and continued evaluation of the service and may be expected to supervise another practitioner.<h4>About you</h4>Essential:<ul><li>Experience, and registered Occupational Therapist, Social Worker or Physiotherapist</li><li>Full driving licence</li><li>Expected have a specialist function such as practice educator, BIA, AMHP or specialist moving and handling advisor qualification or be will to work towards this.</li><li>Ability to work autonomously</li></ul>Desirable:<ul><li>Experience supervising or mentoring others would be advantageous.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC11 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Jamie.Stone@hertfordshire.gov.uk" target="_blank">Jamie.Stone@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Early Intervention Vehicle Practitioner

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Team Co-Ordinator (RP0151) Starting salary £30,756pa with progression to £34,011pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) Fixed term contract for 24 months Are you an experienced administrator with experience of providing high level administrative support to a team? If so, we’d love to hear from you. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C and net zero, and this role plays an important part in supporting this programme. In this role you will be providing a high quality, technical support service to the team. You will have management and strong leadership skills to motivate staff to deliver the highest quality service. You must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will be responsible for collating and compiling data from a range of sources, compiling KPI data and analysing results. You will also coordinate the completion of the statistical returns. You will also be responsible for dealing with initial complaints from customers, carrying out investigations and responding to customer queries. You must be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be an experienced administrator and have experience of analysing data and dealing with customers. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post. This role is hybrid, and you will be required to be in the office two days per week and as required for service provision, attend meetings, training, and events. You will need to attend the office more frequently during induction. We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a>s Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK.Closing date for applications is 9 November 2025 Remote assessments will be held on 14 November 2025 Face to face interviews will be held at the Council Offices on 20 November 2025 Keywords: Welwyn Hatfield, local government, administration, customer service, data, management, analysing, decarbonisation programme,

Team Coordinator (RP0151)

Job Title: Re-integration Officer Starting Salary: £34,434 progressing to £37,280 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term - 12 Month Fixed Term Contract Directorate: Childrens Services<h4>About the team</h4>This is an exciting opportunity to join the Hertfordshire Virtual School in the Children Missing Education (CME) team. We are looking for a highly motivated, enthusiastic, and organised person, who can match the pace of our busy office and busy (virtual) school environment. You will join a friendly, dedicated, and inclusive team.We are excited to bring this new role to the Virtual School within the CME team which is specific to improving educational engagement for some of our most vulnerable children. This role will focus on supporting children that have been out of education (Child Missing Education) to return to school and be able to fully engage with learning.<h4>About the role</h4>The post holder will work directly with the Senior Strategic Lead within the Virtual School to provide school level support for children returning to school after being a Child Missing Education. This role will formulate and support the delivery of an appropriate tiered reintegration plan ensuring that the child sustains their engagement with education. The post holder will work alongside the receiving school, the child/young person and family.<ul><li>To provide advice on strategies that promote the achievement of this group,</li><li>To develop and advise school leaders, Children Services’, and other professionals on a range of intervention strategies that improve outcomes for this group,</li><li>To develop a range of strategies to support CME EHCP children whilst they await placement in an appropriate setting,</li><li>To support schools in working with the most vulnerable children previously missing education with and without EHCPs,</li><li>To support schools to ensure children returning to school after long term absence can settle, belong, and start to make expected progress,</li><li>To coordinate and advise the professionals working with the child/young person, their family, and the setting,</li><li>To work in partnership with other members of Children’s Services, education colleagues and the third sector to promote achievement and to ensure equality of access to educational provision and opportunity,</li><li>Offer appropriate support and challenge to schools, education settings and education leaders to improve educational outcomes for this group,</li><li>Promotion of trauma informed and relational practice in education settings,</li><li>As part of this role, you will be required to visit schools and children in other venues and to attend meetings at other sites than own work base and will therefore require a full driving license and access to a suitable vehicle,</li><li>Occasional out of usual office hours working may be required.</li></ul>You will be working in a fast-paced stimulating environment that would draw on and build your organisational skills, your ability to prioritise workloads in a relatively fast paced changing environment.You will be working with schools, SENDCos and Headteachers to put into place robust and bespoke reintegration plans to ensure children that have been out of education, can fully re-engage with their education. Some of this work will be done virtually but some of this work will be required to be delivered in-person. Depending on the needs of the child, you may be required to work with a school/setting on a longer-term basis to ensure the reintegration plan is fully brought to fruition.<h4>About you</h4>Essential:<ul><li>Educated to degree level or equivalent,</li><li>Experience of working with schools, children and/or families,</li><li>Knowledge of and commitment to safeguarding responsibilities for children and young people,</li><li>Knowledge and understanding of the factors which influence school attendance,</li><li>Ability to establish and maintain credibility with school staff, Children’s Services colleagues, and other agencies,</li><li>Excellent ICT skills and experience in the use of a range of software packages and electronic recording systems,</li><li>Ability to collate, analyse, interpret, and present data,</li><li>Excellent verbal and written communication skills</li><li>Has a good work ethic, is a team player and has a can-do attitude</li><li>Has excellent customer service and communication skills.</li><li>Has a desire to learn new skills and take on challenges</li><li>Experience of managing conflicting priorities and demands</li><li>The ability to drive and travel across county. The post-holder will be allocated cases in the West of the county.</li><li>Driving License and access to a vehicle.</li></ul>Desirable:<ul><li>Experience of working in a multi-agency environment and collaborating with partners in other services to achieve positive outcomes,</li><li>Experience and knowledge of working with the SEND service.</li><li>Experience and knowledge of working within Hertfordshire or another Local Authority.</li><li>Educational experience in the last 5 years e.g. classroom teacher.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM9 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Mario Demetriou (<a href="mailto:mario.demetriou1@hertfordshire.gov.uk" target="_blank">mario.demetriou1@hertfordshire.gov.uk</a>)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Re-integration Officer

Job Title: Project Officer Starting Salary: £34,433 progressing to £37,280 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type: Fixed Term until 31/03/2027 Directorate: Growth &amp; Environment<h4>About the team</h4>In this role you will be joining the Digital Hertfordshire programme, which is responsible for the delivery of Hertfordshire County Council’s externally facing digital programme.The Digital Hertfordshire programme now sits within Hertfordshire Futures (previously known as the Local Enterprise Partnership) with the main focus being on accelerating employment, enterprise and innovation across the county.Digital Hertfordshire has also more recently committed to delivering the Hertfordshire Growth Board's Mission of Digital Access for All, looking to improve broadband and mobile coverage in the county as well as tackling the digital divide.Digital Hertfordshire has spent the last few years focussed on the delivery of broadband infrastructure across the county and has more recently expanded to include other aspects of digital including mobile coverage, digital exclusion/inclusion and investigation into advanced technologies.This is an exciting time to join a team dedicated to improving the lives of our residents and businesses through digital initiatives and workstreams.Some of the key pieces of work currently being undertaken are: <ul><li>Supporting the delivery of Project Gigabit</li><li>Expanding our understanding of mobile coverage in the county and how this can be improved.</li><li>Delivery of the Digital Inclusion Shared Service.</li><li>Ensuring delivery of the Growth Board’s ‘Digital Access for All’ mission</li></ul><h4>About the role</h4>This is a varied role which will require an adaptive approach to support the delivery of the programme’s goals. Very few days will look the same and so the role holder will need to be flexible to incoming and changing tasks and priorities, working collaboratively and independently at a fast pace.As part of this role, you will:<ul><li>Support the Project Manager and Senior Project Manager in their day-to-day responsibilities.</li><li>Engage with a wide variety of stakeholders including but not limited to, internal senior management, the public, districts, commercial suppliers, central government, and other local authorities.</li><li>Collate and analyse data to help monitor the progress and impact of the programme.</li><li>Working with the Project Manager to support and lead on some comms activities, building strong relationships with key stakeholders to support the dissemination of information.</li><li>Support Project Manager with project controls such as action and risk logs and communication plan, ensuring regular review points are undertaken.</li><li>Manage the public mailbox, responding to and resolving enquiries and problems, escalating where appropriate.</li><li>Manage the coordination and planning of Board meetings with the Project Manager, including minute taking.</li><li>Representing the programme when required as a substitute for the Project/Senior Project Manager.</li><li>Attend Hertfordshire Futures Team meetings.</li></ul>This role will be line managed by the Senior Project Manager but report into the Project Manager on their day-to-day activities. You will sit within the Hertfordshire Futures Team.<h4>About you</h4>Essential<ul><li>Experience of supporting project/programme delivery or have relevant transferable skills. &nbsp;&nbsp;</li><li>Competent IT skills, especially standard Microsoft Office packages.</li><li>Highly organised and ability to prioritise your workload.</li><li>Ability to work independently and within a team.</li><li>Good verbal and written communication skills.</li><li>Ability to travel across the county as and when required.</li><li>Have a keen eye for detail.</li></ul>Desirable &nbsp;<ul><li>Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues</li><li>Able to work with a range of stakeholders to carry out the project requirements.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP9 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity or for an informal discussion about the role, please contact Sophie Mance, Senior Project Manager for Digital Hertfordshire.Email: <a href="mailto:Sophie.mance@hertfordshirefutures.co.uk" target="_blank">Sophie.mance@hertfordshirefutures.co.uk</a>Phone: 01992588246Face to Face Interview Dates: 10th &amp; 11th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Project Officer

Principal Planning Officer – Gilston Area TeamPrincipal Planning Officer x 2 – Strategic Applications Team Grade 9 – 10 up to £54,189 (plus local weighting) plus an additional £3,500 Market Supplement*Full Time, 37 hours per week, permanent. Blended/home working available, Hertford. Are you an ambitious planning professional looking for a new challenge? Are you looking to develop a skillset in negotiating and taking a lead on complex major planning applications including one of the largest complex major planning applications in the country planning for a whole new community of 10,000 homes?Are you keen to develop practical skills in managing and mentoring junior officers, leading by example within a busy team environment?Could you thrive in a progressive public sector environment making a real difference to the residents of East Herts? If so, we’re looking for three dynamic, highly talented and motivated Development Management Principal Planning Officers to join the Gilston Area Team (x1) and the Strategic Applications Team (x2).In the Gilston Area Team, you will manage the complex suite of applications required to take the outline permissions through the detailed masterplanning and reserved matters stages towards the delivery of the Gilston Area development.In the Strategic Applications Team, you will manage complex major and strategic developments across East Hertfordshire including sustainable urban extensions to the 5 main towns in the District, and other sustainable locations. We have two Principal Planning Officer posts available in the Strategic Applications Team.These roles provide great opportunities for enthusiastic planning professionals looking to widen their experience through complex major and strategic development proposals across a range of urban, suburban and rural settings situated in a rich, diverse and historic environment. You will play a key role in supporting the delivery of significant housing, community, commercial and employment development sites in the district, including allocated sites, helping us achieve sustainable development of the highest standards of design, where active and sustainable travel is the priority, to protect our unique array of heritage assets and conserve the beautiful natural environment that surrounds us while enabling the creation of new habitats and opportunities for nature recovery, recreation, health and wellbeing. Gilston Area Team Role: Granted planning permission in January 2025 the Gilston Area will deliver seven new villages containing new homes, community infrastructure, commercial and retail development plus complex infrastructure projects. Masterplanning the first villages is ongoing alongside detailed applications marking the first step towards delivery. The Gilston Area Team are looking for a capable and experienced planner to manage a complex and varied workload and to work closely with delivery partners to ensure the detailed planning stage delivers upon the commitments secured at the outline application stage. As a Principal Planning Officer in the Gilston Area Team, you will manage a caseload of complex planning and related applications, including pre-application submissions. You will also exercise delegated powers to determine applications and to take a project managed approach to teams, leading and mentoring junior colleagues. Providing a service that is efficient and effective, you will oversee all stages of the process from initial assessment, through to committee reporting, legal agreements, conditions and appeals.Strategic Applications Team Role: The Council’s Growth Strategy focuses on sustainable urban extensions and redevelopment of brownfield land and sustainable locations within the key settlements including those in Hertford, Bishop’s Stortford, Ware and extensions to Welwyn Garden Suburb and Stevenage, in addition to the Gilston Area. The Council is in the process of preparing an ambitious new District Plan to deliver growth over the new Plan Period.As a Principal Planning Officer in the Strategic Applications Team, you will manage a caseload of complex planning and related applications, including pre-application submissions, focusing on development management. The applications will comprise a range of complex major planning applications and listed building consents, including housing, commercial, community, employment, renewable energy (BESS &amp; Solar Farms) and heritage and leisure-led developments. The role will involve you exercising delegated powers to determine applications across the Development Management Team and to take a project managed approach to assessing planning applications including as part of Planning Performance Agreements (PPAs), whilst leading and mentoring junior colleagues. You will oversee all stages of the process from initial assessment, through to committee reporting, legal agreements, conditions and appeals.Additionally, you will:<ul><li>keep up to date with case law, national and local policies and community needs to ensure that the planning process can deliver the best outputs and outcomes</li><li>Present casework to decision-making committees and in other public meetings such as Community Forums, Development Management Forums and Steering Groups </li><li>Respond promptly to customers’ needs </li><li>Provide guidance, training and support to other team members</li></ul>The roles will require you to visit and inspect land and development sites and other locations both within and beyond the district.So, if you want to join us at the head of the curve and become an innovator, designer and environmentalist helping to plan a prosperous future for East Hertfordshire, then apply today!*In line with their pay policy, EHC will review the application of the Market Forces Supplement annually, and if warranted, will make adjustments in liaison with affected staff. About You To be considered as a Principal Planning Officer, you will need:<ul><li>Experience dealing with major development proposals </li><li>Experience and understanding of the planning legal obligation process</li><li>Project management experience</li><li>Experience dealing with planning issues and communicating these at committees and public meetings</li><li>Experience guiding, mentoring and supporting junior colleagues</li><li>A degree in Town and Country Planning and/or post graduate qualification in Town and Country Planning (or equivalent)</li><li>A current, valid driving licence, access to your own vehicle and the ability to travel across the district, occasionally at short notice </li></ul> Why Join Us?<ul><li>Make a real impact on the future of East Herts.</li><li>Supportive and inclusive work environment.</li><li>Opportunities for professional development and career progression.</li><li>Competitive salary and benefits package</li></ul> How to apply For an informal discussion regarding the Gilston Area role OR the Strategic Applications Team roles, please contact Martin Plummer, Service Manager Development Management and Enforcement on (01992 532080) or Jenny Pierce, Gilston Area Team Leader on (07936 925718) or Neil Button, Interim Strategic Sites Team Leader on (01279 655261)To apply, please submit your CV and a cover letter outlining your suitability for the role by 16 November. For more information, visit our website <a href="//www.eastherts.gov.uk" target="_blank">www.eastherts.gov.uk</a> or contact the above officers.East Herts District Council are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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East Hertfordshire District Council

Principal Planning Officer - Strategic Applications Team and Gilston Area Team

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1 year Fixed-Term Contract&nbsp; REF: H632 At Dacorum Borough Council, we are committed to providing safe, supportive, and high-quality housing services for individuals who need extra help to live independently. We empower residents to build confidence, develop life skills, and take positive steps toward a brighter future. We are seeking a compassionate, proactive Supported Housing Officer to join our team on a Fixed Term basis. You will work directly with residents to ensure their housing needs are met while supporting them to achieve greater independence. This is a varied and rewarding role, offering the opportunity to make a real difference in people’s lives. You will be using your initiative, resolving day-to-day issues, mainly working at sites alone (although working within guidelines) where you will have your own designated office. There will be regular meetings with your line manager plus contact with other members of the team daily. This can be a rewarding and sociable role, and you will also be part of a friendly and supportive team. You must be able to relate to people at all levels, including those with complex needs, and have excellent, diplomatic and clear communication skills. You must be able to maintain accurate computerised records and write clear and concise reports in accordance with our policies and procedures, plus always maintain confidentiality.&nbsp; You must be able to remain effective and calm if emergencies arise. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Supported Housing Officer

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Team Administrator RP0152 Starting salary £28,426pa with progression to £30,324 pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) 2 year fixed term contract At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers. In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing technical support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. We are on a journey of transforming the way we deliver our services to our customers. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C (Energy Performance Certificate) and net zero, and this role plays an important part in supporting this programme. If you think you have the right skills and qualities, we’d like to hear from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave and a discount with our leisure provider in the borough. Our full list of employee benefits can be found here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do! Please note we do not offer sponsorship for employment in the UK. Closing Date: 9th November 2025 Remote Assessments: 13th November 2025 Interview Date: 20th November 2025 Keywords: Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield

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