19 Democratic Services Jobs in England

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry Register Office has been located in its current premises since the mid-1960s. We provide services that relate to the registration of births, deaths, marriages, civil partnerships and conversion, and the performance of ceremonies.  

In addition to registering current life events, the Register Office holds all the original birth, marriage and death registers from 1837 to the present day.

We take pride in our customer care and endeavour to give all our customers the best service we can. 

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

This is an exciting opportunity to join Coventry Register Office. As a Registrar, you will be involved in all aspects of registration work, including registering births, deaths and marriages/civil partnerships, attesting notices of marriage and civil partnerships, occasionally officiating at marriages, civil partnerships and citizenship ceremonies, and undertaking all other duties required under the Registration Acts and Regulations and commensurate with the role.

This is a predominantly face-to-face, customer-focused role within a busy and fast-paced office environment. You will interact with a wide range of customers every day, providing professional, accurate and empathetic support during some of the most significant moments of their lives.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

You will need to be able to learn, understand and apply the legalities underpinning registration and have the ability to recognise and report cases of fraud, perjury, sham and forced marriages/civil partnerships. Excellent people skills are vital, as is the ability to speak confidently before large groups. The role requires you to be personally involved with customers in both a professional and sensitive manner at life-defining and emotional moments in their lives.

You will thrive in a busy, fast-paced office environment, be comfortable managing a varied workload and multiple competing priorities and enjoy working in a highly visible face-to-face customer service role.

You will need to be flexible and able to work under pressure to meet deadlines. You must be a motivated individual who understands the demands of working within this type of environment and will have a good understanding of the sensitive and confidential nature of the service. A full driver’s licence and access to an insured vehicle is essential as you may be required to provide registration services at one of the cities family hubs.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Need help completing your application form? The Job Shop can support you. You can email them at jobshopemploymentsupport@coventry.gov.uk or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Following shortlisting there will be an assessment day on 13th August 2026. Successful applicants will be invited for interview on 21st August 2026.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies