Business Analyst

Job introduction

Join our dynamic team at Brighton and Hove City Council, IT & Digital Project Delivery Team, where we are committed to improving public services and enhancing the quality of life for our community. We are looking for a talented and motivated Business Analyst to help us drive efficiency and innovation in our operations.

About the role

As a Business Analyst, you will work closely with various departments across the organisation, including IT, corporate and operations. You will engage in activities such as process mapping, data analysis and identifying areas for improvement. Your daily responsibilities will include collaborating with stakeholders of all levels of seniority and backgrounds to understand their issues and needs, developing solutions to improve business processes and supporting the successful implementation of strategic goals.

Key Responsibilities:

• Analyse and document business processes and systems to identify areas for improvement.
• Uncover issues within existing processes and recommend actionable improvements.
• Engage with stakeholders to gather requirements and develop solutions that meet their needs.
• Conduct data analysis to support decision-making and strategic planning.
• Utilise tools such as Visio for process mapping and documentation.
• Present your findings and recommendations to stakeholders at various levels of seniority and backgrounds.
• Contribute to project planning, execution and delivery to ensure alignment with strategic goals and timelines.

Qualifications and Skills

• CBAP, ECBA, AAC, CBDA, PMI-BA, BCS certifications are an advantage, however not essential.
• Proven experience as a Business Analyst, with a structured and methodical approach is essential.
• Strong analytical and problem-solving mindset, with the ability to address complex business challenges effectively.
• Skilled with process mapping tools such as Visio, preferably using BPMN 2.0 notation.
• Strong Stakeholder engagement ability.
• Excellent communication and presentation skills, with the ability to adjust the communication style to suit diverse audiences.
• Proficiency in data analysis tools and software.
• Experience in workshop facilitation, both in person as well as online.
• Ability to work independently and as part of a team.

Why work for us?

We are a friendly and supportive team of project managers and business analysts. We offer flexible-hybrid working, whilst ensuring customer’s and project needs are met.

https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us

Brighton & Hove City Council, East Sussex County Council, and Surrey County Council collaborate on several business services and therefore the successful post-holder needs to be flexible in terms of working across these organisations as project demands arise.

To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education, or personal interests.

Interested in finding out more? Please feel free to contact Nina Kluf (Programme Manager), email Nina.kluf@brighton-hove.gov.uk

Interviews will ideally be held at Hove Town Hall and will involve a number of business analysis related questions.

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Remote working with occasional attendance in the office – There is the option for the suitable candidate to choose to work mostly from home. Attendance at the office with reasonable notice would be required on occasion. This notice would be subject to local team and service working arrangements. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).