field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Do you…….
<ul>
<li>Enjoy working in a busy, customer-focused environment?</li>
<li>Have a passion for delivering excellent customer service?</li>
<li>Want a new and exciting challenge?</li>
</ul>
If the answer to these questions is "yes", this could be the perfect opportunity for you!
We are looking to recruit a highly motivated, customer-focused individual to join our busy Customer Services Revenue &amp; Benefits call handling team.
About You!
You will be the first point of contact for all revenue &amp; benefit enquiries through our Contact Centre. You will respond to customer enquiries and establish which services are required, whilst ensuring that appropriate information and advice is given regarding the Council's revenue &amp; benefit services.
You will be a team player, can work with minimal supervision, have excellent communication skills, can act as an advocate and deal sympathetically and empathetically with a wide range of customers.&nbsp;
You will need to be flexible in your approach to working hours to meet the needs of the service which is provided between 8.30am and 5.30pm Monday to Friday. Working patterns to be agreed.
What's in it for you?
We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.
So, if you think you are up to the challenge, we would love to hear from you.

Customer Service Assistant - Revenues and Benefits

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6595/Job_Description_Tolls.pdf" target="_blank">Job_Description_Tolls</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
Temporary until 31st March 2027
To deliver a high standard of customer service to all customers using the Mersey Tunnels. You will be required to work in the toll booths and on the plaza at both the Queensway and Kingsway Tunnels, classifying vehicles, taking payment from customers, and offering them advice, information, and general assistance.
You&nbsp;will need to be self-motivated, with cash handling experience and a proven track record in first line contact with the public, in a customer driven service environment. Good communication and numerical skills are also essential for delivering the quality customer service required by the Liverpool City Region Combined Authority. &nbsp;&nbsp;
&nbsp;
About the person
Putting customers at the heart of everything you do.
Anticipating and meeting customer needs and expectations through: -
<ul>
<li>The provision of information, guidance, and assistance to customers.</li>
<li>Ensuring the smooth flow of traffic.</li>
<li>Assisting customers wherever and whenever required.</li>
<li>Assist Team Leader in configuration of lanes during times of customer demand.</li>
<li>Assist Team Leader in provision of a safe route for emergency vehicles.</li>
</ul>
Working within the established procedures in respect of handling cash or cash equivalents including: -
<ul>
<li>Classification of all vehicles using attended lanes.</li>
<li>Operation of concessionary schemes.</li>
<li>Provision of change to customers if applicable.</li>
<li>Ensuring security of cash.</li>
<li>Checking notes for authenticity.</li>
<li>Facilitating card payments.</li>
</ul>
Understanding and meeting health and safety duties and responsibilities.
Operating in a safe way by: -
<ul>
<li>Complying with safe systems of work.</li>
<li>Following health and safety instructions.</li>
<li>Using PPE and other health and safety equipment.</li>
</ul>
Assist in the safe operation of the Mersey Tunnels by: -
<ul>
<li>Relaying messages to and from customers and Team Leader in relation to any hazards.</li>
<li>Assisting the Team Leader in the event of emergencies/evacuations.</li>
</ul>
Having an appropriate level of knowledge of equality legislation and how it affects your service area.
Promoting equality and diversity by: -
<ul>
<li>Recognising and addressing the needs of different customers.</li>
<li>Adapting your approach to meet the needs of different customers.</li>
<li>Recognising, respecting, and valuing the diversity of your colleagues.</li>
</ul>
&nbsp;
If you think you match the job description, and our values, then click on the link to apply.
Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria.
The information you provide in your application will be used for shortlisting.
1)&nbsp;Experience of working in a customer-focussed environment.
2)&nbsp;Knowledge and awareness of Health and Safety in the workplace.
3)&nbsp;Communication Skills
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
&nbsp;
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
&nbsp;
Staff benefits
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Automatic enrolment to our Westfield Health Programme</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
&nbsp;
Equality, Diversity &amp; Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Liverpool City Region Combined Authority

Customer Service Officer (Tolls)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6625/Job_Description_PT.pdf" target="_blank">Job_Description_PT</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
Temporary until 31st December 2026
The Part-Time-time position works across a roster encompassing 24 hours per day 7 days per week. Generally, 8 hours 20 minutes per day in blocks of 2 or 3 days followed by 5 or 6 Rest Days
&nbsp;
To deliver a high standard of customer service to all customers using the Mersey Tunnels. You will be required to work in the toll booths and on the plaza at both the Queensway and Kingsway Tunnels, classifying vehicles, taking payment from customers, and offering them advice, information, and general assistance.
You&nbsp;will need to be self-motivated, with cash handling experience and a proven track record in first line contact with the public, in a customer driven service environment. Good communication and numerical skills are also essential for delivering the quality customer service required by the Liverpool City Region Combined Authority. &nbsp;&nbsp;
&nbsp;
About the person
Putting customers at the heart of everything you do.
Anticipating and meeting customer needs and expectations through: -
<ul>
<li>The provision of information, guidance, and assistance to customers.</li>
<li>Ensuring the smooth flow of traffic.</li>
<li>Assisting customers wherever and whenever required.</li>
<li>Assist Team Leader in configuration of lanes during times of customer demand.</li>
<li>Assist Team Leader in provision of a safe route for emergency vehicles.</li>
</ul>
Working within the established procedures in respect of handling cash or cash equivalents including: -
<ul>
<li>Classification of all vehicles using attended lanes.</li>
<li>Operation of concessionary schemes.</li>
<li>Provision of change to customers if applicable.</li>
<li>Ensuring security of cash.</li>
<li>Checking notes for authenticity.</li>
<li>Facilitating card payments.</li>
</ul>
Understanding and meeting health and safety duties and responsibilities.
Operating in a safe way by: -
<ul>
<li>Complying with safe systems of work.</li>
<li>Following health and safety instructions.</li>
<li>Using PPE and other health and safety equipment.</li>
</ul>
Assist in the safe operation of the Mersey Tunnels by: -
<ul>
<li>Relaying messages to and from customers and Team Leader in relation to any hazards.</li>
<li>Assisting the Team Leader in the event of emergencies/evacuations.</li>
</ul>
Having an appropriate level of knowledge of equality legislation and how it affects your service area.
Promoting equality and diversity by: -
<ul>
<li>Recognising and addressing the needs of different customers.</li>
<li>Adapting your approach to meet the needs of different customers.</li>
<li>Recognising, respecting, and valuing the diversity of your colleagues.</li>
</ul>
&nbsp;
If you think you match the job description, and our values, then click on the link to apply.
Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria.
The information you provide in your application will be used for shortlisting.
1)&nbsp;Experience of working in a customer-focussed environment.
2)&nbsp;Knowledge and awareness of Health and Safety in the workplace.
3)&nbsp;Communication Skills
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
&nbsp;
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
&nbsp;
Staff benefits
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Automatic enrolment to our Westfield Health Programme</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
&nbsp;
Equality, Diversity &amp; Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Part Time Customer Service Officer Tolls

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6012/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6016/JD37_Golf_Shop_Assistant_C_-_UPDATED_2024.docx" target="_blank">JD37_Golf_Shop_Assistant_C_-_UPDATED_2024</a></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;




Sefton Council‘s Green Sefton Team is recruiting for a Full Time Golf Shop Assistant to join our busy team. 
Green Sefton provides our communities with a clean, green Borough (including parks, playing fields, allotments, municipal golf courses, highway trees and woodlands, play and recreational facilities, and our coast and countryside, which include specially protected sites) to the benefit of residents, visitors, investors, and nature. 
Successful applicants will be required to provide excellent customer care to players, club members and non-members using the Council’s two municipal golf courses, undertaking a range of duties including general shop duties, ticket checking, taking payment and accounting for cash, giving advice, taking phone calls.
Applicants should have good literacy and numeracy skills and be computer literate. Experience of working in a shop or other similar environment would be useful and experience in the use of computerised cash register would be desirable.
Applicants will be required to undertake general day to day maintenace and cleansing activities to ensure the facilities and equipment are clean, safe and well presented for clients.&nbsp;
Applicants should have good interpersonal and communication skills. Experience of working with members of the public both face to face and in handling telephone and email enquiries would be beneficial. Experience of working in the leisure or golf industry would be desirable but not essential. Knowledge of till systems and booking systems is a desirable.
The Post holder will be expected to work shifts, (early &amp; late) and weekends in accordance with the opening hours of the Golf Courses.
This is an exciting opportunity to join a new, varied and busy team at the heart of Sefton’s 2030 vision.
Closing date for applications: 6th February 2026
Provisional interview date: W/C 23rd February 2026

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Golf Shop Assistant

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Halton Direct Link has transformed the delivery of the Council's services by making the services more accessible to the residents of Halton. The two One Stop Shops provide access to the service face to face and the Contact Centre has improved access via the telephone.We are currently recruiting 1 part time member of staff to join our friendly customer services team here at Halton Direct Link. As a One Stop Shop Officer, you will deliver a range of council services to our customers. Hours: 20 hours: Wednesday 11.30 – 4.30, Thursday 9.00 – 5.00, Friday 9.00 – 5.00Your Contributions:You will be responsible in supporting the day-to-day running of the shop which will include a variation of tasks such as admin duties, reception duties and customer service. You will have experience of dealing with customers in a face-to-face capacity or over the telephone, have excellent customer service skills together with the ability to quickly recognise and deal with customer needs. Ideally you will be experienced in the delivery of one or more of the councils services and be used to working in a team environment although not essential for the right candidate. Applicants for the post should be computer literate, have excellent keyboard skills, and have an understanding of Microsoft Office tools.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Sarah Ellis-Halliwell (<a href="mailto:sarah.ellison@halton.gov.uk" target="_blank">sarah.ellis@halton.gov.uk</a>) Interviews will take place on Wednesday 18th and Thursday 19th February.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





<ul></ul>

Halton Borough Council

Halton Borough Council's Plan

One Stop Shop Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/8670/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/8689/Job_Description_for_Leisure_attendant__2_.doc" target="_blank">Job_Description_for_Leisure_attendant__2_</a></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 



An opportunity has arisen within Sefton Council for a casual leisure attendant post based at Bootle Leisure Centre, to work in the role of a lifeguard.
You are required to hold a full - current lifeguarding certificate and will be expected to provide poolside as well as dry-side area supervision. You will be required to work as part of a team, ensuring customer safety and high standards of service and customer care at all times.&nbsp; This role requires constant supervision of the poolside; you will need to be fully focused with the ability to remain vigilant, alert, and attentive at all times.&nbsp; This position also involves the setting up of equipment to meet the needs of the programmed activities and to undertake cleaning tasks to ensure the centre is well presented to the highest standard.&nbsp;
Ideal candidates will need to be available to work throughout the summer holiday period June to September inclusive.
Candidates will have a friendly and approachable manner to always maintain a high level of customer service.&nbsp; Candidates must attend monthly training sessions to demonstrate competency and maintain a valid qualification.
Qualifications
It is essential you have a current Royal Lifesaving Society National Pool Lifeguard Qualification. A first aid at work qualification, AED and pool plant operator’s certificate are also desirable.
Skills and Experience
The Leisure Attendant should ideally be able to demonstrate a level of experience and knowledge commensurate with the position.
<ul>
<li>Ability to remain vigilant, alert and attentive.</li>
<li>Ability to be calm and in control in pressurised situations such as emergencies.</li>
<li>Customer care skills</li>
<li>Communication skills</li>
<li>The ability to set and achieve high standards of centre cleanliness and presentation.</li>
<li>Health &amp; Safety awareness</li>
</ul>
This position requires an enhanced Criminal Records Bureau check.
ONLY OPEN TO CANDIDATES WITH THE RLSS LIFEGUARDING QUALIFICATION OR EQUIVALENT
*Applications will be reviewed at regular intervals*
&nbsp;

6 Customer Service Jobs in North West