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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4822/Revenues-Officer-Accessible-JD-April-2024.pdf" target="_blank">Revenues-Officer-Accessible-JD-April-2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4823/GUIDANCE_NOTES_FOR_JOB_APPLICANTS_-_June_21.pdf" target="_blank">GUIDANCE_NOTES_FOR_JOB_APPLICANTS_-_June_21</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4824/PRIVACY_NOTICE_FOR_JOB_APPLICANTS_EBC__24102023.pdf" target="_blank">PRIVACY_NOTICE_FOR_JOB_APPLICANTS_EBC__24102023</a></li>
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REVENUES OFFICER 

Directorate: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resources
Department: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revenues and Benefits
Salary: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Grade D - £26,824 to £29,540 per year, £13.90 to £15.31 per hour 
Hours:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 37 hours per week 
Contract Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Permanent
Location: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ilkeston Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP
Hybrid working is available.

<h4>About the Role</h4>
We are looking for a proactive and customer-focused Revenues Officer to join our team. You will play a key role in the administration and collection of Council Tax and Business Rates, ensuring compliance with legislation while delivering excellent service to residents and businesses.
<h4>Key responsibilities include:</h4>
<ul>
<li>Billing &amp; Collection: Accurately process Council Tax and Business Rates accounts, including setting up new accounts, issuing bills, and managing amendments.</li>
<li>Customer Service: Provide clear, professional advice to customers via phone, email, and in person, resolving queries promptly and effectively.</li>
<li>Debt Recovery: Implement recovery procedures for unpaid accounts, including reminders, summonses, and enforcement action in line with statutory requirements.</li>
<li>Data Management: Maintain accurate records and ensure data integrity across all systems.</li>
<li>Compliance: Apply relevant legislation, policies, and procedures to ensure fair and consistent treatment of all customers.</li>
<li>Collaboration: Work closely with internal teams and external partners (such as enforcement agents) to achieve collection targets.</li>
</ul>
<h4>About You</h4>
<ul>
<li>Strong attention to detail and ability to work accurately under pressure.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to interpret and apply complex legislation is desirable</li>
<li>IT literate ideally with experience using revenues systems (e.g.Civica, or similar).</li>
<li>Previous experience in local taxation or a similar financial environment is desirable but not essential.</li>
</ul>
For an informal discussion about this exciting opportunity please contact Lisa Black, Head of Revenues and Benefits on 0115 9071011.
Benefits of Working for Us
We offer a supportive team environment where your contribution makes a real difference to the community and, in addition to a competitive salary, you will also have access to:
<ul>
<li>Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ continuous service) plus 8 bank holidays a year</li>
<li>Free workplace car parking within the Borough</li>
<li>Opportunities for training, learning and continuous professional development</li>
<li>Family friendly flexible and hybrid working policies available</li>
<li>Option to join the Local Government Pension Scheme (LGPS) plus access to a salary sacrifice scheme for added voluntary pension contributions</li>
<li>Discounted leisure membership with the Fit for Work scheme</li>
<li>Access to the VIVUP employee benefits discount and salary sacrifice scheme</li>
</ul>
The closing date for applications is Monday, 19th January 2026 at midnight.&nbsp; 

Please note the successful candidate will be required to undertake a basic Disclosure and Barring Service check (DBS) and Baseline Personnel Security Standard Check (BPSS).

How to Apply
Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role.&nbsp;&nbsp;
You will be requested to provide some basic information before you upload your CV.
Please note: This role is only open to applicants who already have the right to work in the UK. We are unable to offer visa sponsorship for this position.
For further information about working for Erewash Borough Council and how to apply for this job please visit our website at <a href="https://www.erewash.gov.uk/jobs-section/jobs.html" target="_blank">https://www.erewash.gov.uk/jobs-section/jobs.html</a>
Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, Telephone: 0115 931 6000 (24 hr. voicemail) or e-mail: <a href="mailto:jobs@erewash.gov.uk" target="_blank">jobs@erewash.gov.uk</a>
If you are a current employee of Erewash Borough Council and you wish to apply for this vacancy, you must apply through your Employee Self Service account. &nbsp;If you do not have access to Employee Self Service, you must complete a paper or word version of Erewash Borough Council’s job application form.
The Council is positive about disabled people and those who meet the essential shortlisting requirements will be guaranteed an interview.
The Council also supports the Armed Forces Covenant and those who have previously worked in the armed forces and meet the essential shortlisting criteria will be guaranteed an interview.
Please ensure that you make it clear on your application form that you wish to be considered under these criteria.

Revenues Officer

South Derbyshire District Council is looking for a highly motivated and experienced Benefits Officer to join our Benefits team, playing a key role in delivering a high-quality Housing Benefit and Council Tax Reduction service to our residents.As a Benefits Officer, you’ll be providing a high quality and customer focused service to residents using your extensive knowledge of Benefit legislation to assess Housing Benefit and Council Tax Reduction cases accurately and efficiently, and in accordance with government legislation, case law, and local policy.We are looking for someone who has an excellent knowledge of Housing Benefit and Council Tax Reduction legislation, with a good working knowledge of MRI Revenues and Benefits processing software to process claims accurately and in a timely manner.Other duties will include ensuring that recovery action is in place where Housing Benefit overpayments have been identified, answering customer enquiries, giving general advice to landlords and other internal and external organisations.For a full list of job details and requirements please view the Job Description and Person Specification.We can offer a flexible working environment where the postholder can work at home, in the office or a hybrid of the two. Working hours, after training is complete, are flexible and we encourage a positive work life balance.The post holder will require a DBS disclosure.For an informal discussion about the post, please contact Diane Kimberlin, Benefits Team Leader at <a href="mailto:Diane.Kimberlin@southderbyshire.gov.uk" target="_blank">Diane.Kimberlin@southderbyshire.gov.uk</a> or phone 01283 595838.Provisional Interview Date: Thursday 22 January 2026Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Derbyshire County Council

Benefits Officer

South Derbyshire District Council is looking for a highly motivated and experienced Integrity and Compliance Officer to join our Benefits Team.As an Integrity and Compliance Officer you will have an excellent knowledge of Housing Benefit and Council Tax Reduction legislation, with a good working knowledge of MRI Revenues and Benefits processing software.Main duties will include performing quality assurance checks on benefit assessment awards and targeted checks in respect of matters relating to Housing Benefit subsidy audit.Other duties will include making consistent and transparent decisions on Discretionary Housing Payment applications, resolving subsidy and integrity software errors, ensuring DWP security and compliance, and completing government returns and monitoring.You would also provide support and resilience to the Benefit Assessment Team when required.As well as having an excellent knowledge of Housing Benefit and Council Tax Reduction, you will have strong analytical and IT skills, the ability to manage complex information accurately, and excellent written and verbal skills as you will be required to interact with our customers and other agencies by phone, letter, and email.For a full list of job details and requirements please view the Job Description and Person Specification.We can offer a flexible working environment where the postholder can work at home, in the office or a hybrid of the two. Working hours, after training is complete, are flexible and we encourage a positive work life balance.The post is advertised as 37 hours, but reduced hours will be considered to a minimum of 25 hours per week. The post holder will require a DBS disclosure.For an informal discussion about the post, please contact Jemma Rickard, Integrity and Compliance Team Leader at <a href="mailto:Jemma.Rickard@southderbyshire.gov.uk" target="_blank">Jemma.Rickard@southderbyshire.gov.uk</a> or phone 01283 228763.Provisional Interview Date: Thursday 22 January 2026Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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3 Benefits And Revenues Jobs in Derbyshire