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Information Governance Officer
This role has a starting salary of £34,660 per annum, based on a 36 hour working week. This role is offered as a 12 month fixed term contract/secondment.
This is an exciting time for a Information Governance Officer to join a newly centralised Information Governance Team at Surrey County Council. The team works across different locations in Surrey with this role’s base location being Victoria Gate, Woking, however it is open to hybrid working.
Our Offer to You
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents
About the Team
The Information Governance team is a vibrant, newly centralised team responsible for supporting the County Council with Data Protection, Freedom of Information and Records Management as well as helping with the preparation for local government reorganisation. Our aim is to help the Council maximise the potential of digital and data to transform the way we work, improve accessibility and achieve the Council’s purpose of making sure that no one is left behind.
About the Role
Your role will involve being the first point of contact for the team, you will log requests using iCaseworks, liaise with professionals both within the Council as well as external agencies; keep track of information, update and maintain spreadsheets and databases; take meeting notes and subsequently distribute to involved parties, liaise with requestors. You will assess and manage first line requests for information and guidance. You will support and assist across the team as needed. This is a busy role where no two days are the same.
You will be highly organised and willing to take responsibility and use initiative; and comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and team you support.
Excellent interpersonal skills are essential along with a high level of written and oral communication skills. You will have experience of working with highly confidential information in a customer focused environment and have the ability to work under pressure and to tight deadlines.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
- Has a solid background in administration
- Has experience of working in a busy office environment
- Has excellent time management skills
- Has meticulous attention to detail
- Has experience of managing workflow
- Has excellent customer service and communication skills
- Is confident, organised and able to implement a proactive approach to your work
- Has excellent IT skills and is proficient in using Microsoft Office
- An understanding of UK GDPR, will be an advantage.
- Knowledge of iCaseworks would be an advantage.
A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
To apply, we request that you submit a CV and personal statement.
Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.
The job advert closes at 23:59 on 19th July 2026 with interviews expected to take place in the week commencing 27th July. Interviews will take place at Victoria Gate, Chobham Rd, Woking GU21 6JD.
We look forward to receiving your application, please click on the apply online button below to submit.
Contact Us
Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion please contact Nikki Mahoney by e-mail: nicola.mahoney@surreycc.gov.uk.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Salary range
- £34,660 per year