Web Development Officer

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners.

In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way. Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation and to how Digital technology and innovation promotes Coventry as a place to live, learn, work, innovate and do business.

If you think Digital and local government might be a bit “old school”, think again. Innovation is at the heart of everything we do and, as a service, we are currently working on programmes of activity which include 5G, Artificial Intelligence, Augmented Reality, Virtual Reality, ChatBots, Process Automation, Connected Autonomous Vehicles…..the list goes on.

We are part of the national LocalGov Digital movement that has the aim to aid the delivery of better, cheaper local services by councils across the country, through the re-design of services around the capabilities the internet and digital technology provide.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

An exciting opportunity has arisen for a new Web Development Officer within the Digital Services Systems team.

As a Web Development Officer, you will play a key role in transforming the digital experience for Coventry City Council’s customers, staff and Coventry residents. Working within the Systems Team in Digital Services and stakeholders from across the organisation, you will plan, develop, and deliver web solutions that improve how residents, partners, and staff interact with the Council online.

Your responsibilities will include:

• Managing and delivering web development projects using a mixture of low-code platforms and professional development technologies from initial planning through to implementation, ensuring all work meets time, budget, and quality targets.

• Providing technical expertise in web development, ensuring all solutions comply with accessibility and security standards.

• Managing the integration of the Council’s website with other technical systems, such as Customer Relationship Management and mapping systems.

• Ensuring processes are in place to test and maintain changes, managing releases, and ensuring effective handover to operational teams.

• Keeping up to date with the latest government digital initiatives and best practices, feeding these into the Council’s digital strategies.

You’ll work closely with colleagues across Digital Services and other Council departments, as well as external partners, to deliver high-quality digital services that make a real difference to the people of Coventry. This is an excellent opportunity for an individual with a passion for web development to shape how services are delivered to residents of Coventry and City Council staff.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

As a Web Development Officer, you will be working in an agile environment, designing and developing online services used by both staff and citizens of Coventry.

We utilise a mixture of low-code platforms and fully developed systems to provide the best solution for our users. This includes the use of the Granicus govService (Firmstep) and Microsoft 365 low-code platforms, whilst making the most of Microsoft’s .NET, SQL, and Azure development platforms in order to build solutions and integrate our many back-office systems.

You will be highly motivated and able to work and prioritise development projects independently whilst working in multi-disciplined project teams with colleagues in the Systems Team and wider organisation to create high quality solutions that make a real difference to our users.

As part of this, you will be required to take a lead on development projects, attend meetings with stakeholders, investigate continual improvement opportunities and learn new development technologies to best fit the solution.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Experience of the platforms we use (particularly Granicus govService) is advantageous but not essential.

Interview date(s): Thursday 12 February 2026.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies