Visiting/ Administrative Officer

Following a review in the Housing Department, Tenancy Services now have a part-time vacancy of 30 hours per week. The post is in a fast-paced, challenging environment. Team working is essential for this role.

Tenancy Services are looking to recruit a Visiting/Administrative Officer to primarily support Social Housing Regulator work. As part of this role you will visit tenants in their homes and then record visits using tablets and handwritten audit forms and any follow up work. A knowledge of the South Derbyshire area is preferable and strong, knowledgeable IT skills are essential together with providing correct and consistent advice to customers. You will also support in other Tenancy Services duties. You will need to be able to provide a high standard of administrative support.

The Council would like to hear from committed, enthusiastic and determined applicants who can help to deliver a frontline housing service that responds to the changing needs of customers and the new regulatory framework. The successful applicant must have the ability to hold and manage difficult conversations with customers both face-to-face, over the telephone and by email.

If you have the knowledge, experience and aptitude to work within a friendly Tenancy Services Team then joining our team could be for you. The Council does operate a flexible working policy and any arrangements will be in line with the needs of the service. You must have a current driving licence and access to your own vehicle together with access to the internet to support any flexible homeworking. Hours / days of work will be by agreement to meet the needs of the service at the time of offer of this appointment.

Once you have read the job description and personal specification form should you wish to discuss this role informally then please contact Michelle Thompson – Housing Officer by email on .

michelle.thompson@southderbyshire.gov.uk.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.