Utilities Project Officer (RP0199)

Utilities Project Officer
(RP0199)

Starting salary £39,616pa with progression to £42,616pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)

37 hours per week (hybrid)

Up to 12 months maternity cover


We have an exciting opportunity to join our Transformation Team in leading improvements to the council’s utilities and energy services.

This post holder will be responsible for improving processes, managing utilities contracts and supporting the rollout of smart meters across the council’s building portfolio.

You will be working from our vibrant office in the heart of Welwyn Garden City. We offer flexible working to achieve a good work life balance, generous annual leave, professional development, discounts to the council owned leisure facilities and much more. To see our full list of employee benefits visitMy Rewards – Careers

We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sectorpension calculator to find out.

OurCOREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do.

This post holder will be responsible for improving processes, managing utilities contracts and supporting the rollout of smart meters across the council’s building portfolio.

This role combines the responsibilities of managing utilities projects with the analytical skills of a business analyst. This will include working closely with service teams and stakeholders in identifying, analysing, and recommending improvements, as well as supporting the management and delivery of these changes.

The successful candidate will be a detail-oriented professional who enjoys collaborating with people at all levels in teams across the organisation. They will bring energy and enthusiasm to everything they do. They should be able to work well with a variety of people and have strong written and verbal communication skills to engage with a wide range of audiences.

This post is maternity cover for up to 12 months, or whenever the postholder returns, whichever is the sooner.

The role is hybrid. We are looking for somebody to work in our office in Welwyn Garden City at least two days per week. This will be more frequent during your training.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visitDevolution and Local Government Reorganisation – Welwyn Hatfield Borough Council.

Please note we do not provide sponsorship for employment in the UK.

We recommend downloading the role profile as it will not be available online once the vacancy closes.


Closing date for applications is 27 September 2026
Remote assessments will be held on 2 October 2026
Face to face interviews will be held on 9 October 2026