Tribunal & Mediation Officer

Tribunal and Mediation Officer (Job Ref 4181)

Job Grade: Level 4, Zone 2
Salary: £50,537
Location: 5 Pancras Square, London N1C 4AG
Closing Date: Sunday 28^th June 2026 at 23:55
Interview Date: 09/07/26

About Camden
Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change.
These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools, and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

About the Role
As Tribunal & Mediation Officer, you will work closely with the Tribunal, Mediation & Compliance Team Leader to deliver efficient and effective tribunal and mediation services. You’ll play a key role in representing Camden at SEND tribunals, ensuring compliance with statutory frameworks, and strengthening relationships with families and schools.
Your responsibilities will include:

• Managing tribunal and mediation processes in line with SEND legislation.
• Representing Camden in judge-led tribunals and mediation sessions.
• Advising on complex cases with potential legal or reputational risks.
• Collaborating with parents, schools, and legal representatives to resolve issues proactively.
• Providing data and analysis to support service improvements.
• Maintaining accurate and effective records for tribunal and mediation matters.

About You

We’re looking for someone with:

• Strong knowledge of tribunal and mediation processes and SEND legislation.
• Experience translating SEND policies into practice to deliver positive outcomes.
• A collaborative approach to working with families, schools, and local partners.
• The ability to analyse data and use it to drive service improvement.
• Excellent communication and advocacy skills, with experience presenting at formal hearings.
• A relational approach to supporting colleagues and building capacity in complex cases.

Meet the Team

Want to know more about us before you apply? Come along to our Recruitment Event on:

Wednesday 17 June 2026 @ 16:30 – 18:30

Location: 5 Pancras Square, London, N1C 4AG

You will have the opportunity to meet members of the SEND & Inclusion Service and find out more about what it’s like to work in a dynamic local authority like Camden.

Book your ticket here:

https://www.eventbrite.com/e/sen-recruitment-event-tickets-199062728880…

To view the Job Profile, please CLICK HERE

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.