Travel Safe Officer

We have a great opportunity for Travel Safe Officers to join our new Travel Safe team! This is a Fixed Term Contract/Secondment until 31st March 2028. The hours are 18.5 hours per week worked as 2 x 10 hour shifts per week including a 45 minute unpaid break, Friday to Sunday on a 3 week re-occurring rota as follows:

1. Week 1 - Fri & Sat 14:00 - 00:00
2. Week 2 - Sat & Sun 07:00 - 17:00
3. Week 3 - Fri & Sat 14:00 - 00:00

Location:Across Portsmouth, Gosport Town Hall and in the community. In your application, please clearly state your preference for location:

• Portsmouth
• Gosport
• Either

Your new role

The Travel Safe Team is made up of one Supervisor and 6 officers. The service runs from 14:00 - 00:00 Friday and 07:00 - 00:00 Saturday and Sundays. The team will work varying 10 hour shifts with 45 unpaid breaks.The team is a proactive, community‑focused service designed to improve safety, confidence and public experience across local transport networks.Operating on key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the service provides a visible and reassuring presence for passengers, transport staff and the wider community.Officers use a balanced approach of engagement, education and enforcement, supporting those who travel while addressing behaviours that undermine safety or cause nuisance.By working in a uniformed, accredited capacity, the service helps create cleaner, safer and more welcoming journeys for everyone.

The Travel Safe Officer role exists to provide a visible and proactive presence across the Bus Link in Gosport, during evenings and weekends.The officer’s core purpose is to deter and address antisocial behaviour (ASB), reassure passengers, and contribute to creating a safe, comfortable travel environment.This includes interacting with members of the public, supporting transport staff, and responding to reports of disorder or concerns raised by passengers.

Please see the full job profile attached at the bottom of this page for more details about the role and what it will involve!

Who is the person?

You need to be:

• A visibly present, proactive safety ambassador who supports safe travel on the bus link during evenings and weekends
• Someone confident engaging with the public, including passengers and transport staff, to promote respectful behaviour and reassurance.
• An individual trained or willing to train in CSAS powers, enabling them to carry out authorised enforcement actions
• A person capable of managing antisocial behaviour and addressing both personal and environmental ASB issues
• A strong communicator who can defuse conflict and respond effectively to dynamic or challenging situations
• Someone who works collaboratively with local councils, police and transport providers as part of a multi‑agency safety network.
• A detail‑focused individual who accurately records incidents, gathers evidence and contributes to intelligence sharing.
• A supportive presence for vulnerable passengers, able to provide reassurance and practical help when needed
• A person familiar with ASB legislation and enforcement protocols, or willing to develop that knowledge.
• Reliable, uniformed officer comfortable working evenings, weekends and in mobile outdoor settings across Gosport

In order to gain CSAS accreditation, you will need to undergo and successfully pass police vetting. To be approved for vetting, candidates must have resided in the UK for at least three years prior to applying. This is because, without three years of UK residency, meaningful background checks cannot be carried out.

Due to the significant costs associated with obtaining CSAS accreditation, you may be required to sign a training agreement before undertaking the training. This agreement outlines the circumstances under which you may need to repay some or all of the training costs if you leave the role, out of choice within 24 months of completing the accreditation. The repayment structure is based on a staggered, pro‑rata system, depending on how soon after completing the training you give notice to leave.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Additional Information

We are not able to offer sponsorship for this position.

This is an ongoing advert with no closing date, and we may close the advert at any time.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.