Trading Standards Officer

The successful candidates will be working in our Regulatory Services team, which is made up of multi-disciplinary professionals, including Licensing, Trading Standards, Food and Safety, Housing Enforcement and Property Licensing. These specialisms embrace a range of service areas used by the community, which primarily involves people, businesses or organisations needing to obtain some form of consent or are required to comply with various legal provisions.

We are seeking a qualified, experienced, enthusiastic, talented and driven Trading Standards Officer to join this busy and dynamic team. This is NOT a trainee post, and all applicants must hold a relevant Trading Standards qualification or equivalent qualification in the Trading Standards field.

We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Under the general direction of the Principal Trading Standards Officer, you will be responsible for contributing to

• Deliver a high-quality Business Compliance and Advice service in a way that contributes to the achievement of the City Council’s vision and objectives for a growing and sustainable city.

• Enforce all relevant legislation administered by the section, and educate and encourage the public and business proprietors to improve relevant standards.

• Undertake investigations of complaints and inspections of premises, including joint inspections with other agencies, to ensure compliance with legislation as required, ensuring all relevant legislation is being adhered to.

• Prepare reports and briefing notes as necessary for relevant committee and member meetings, such as Licensing and Regulatory Committee, Cabinet Member Meetings and Scrutiny Board and provide technical support to the Chair of Committee, Cabinet Member and Senior Officers.

• Provide first line contact, offer appropriate assistance, advice and support for members of the public and businesses, including outside agencies, Elected Members, Senior Officers and other Council Departments, making telephone enquiries or calling in person; and provide professional and legally correct advice and information

• Prepare statements of evidence and correspondence to be submitted to Legal Services, and attend Court as required to give evidence and report back on the outcome.

• Interview alleged offenders and witnesses under PACE as required.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempt under the Rehabilitation of Offenders Act 1974 and as such, appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Shortlisting date 6th January 2026

Interview date 12th January 2026

A fully qualified Trading Standards Officer with experience of carrying out investigative work in an enforcement environment, with knowledge and an understanding of legislation and Codes of Practice (including PACE) in relation to Trading Standards and Consumer Protection and any associated regulations and policy relevant to the service area. Experience of all areas of Trading Standards work is essential.

You will have the ability to build relationships with businesses and customers, and have excellent standards of customer care and equal opportunities when delivering the business compliance function.

When applying for this role, you will be asked to write a personal statement. Please include the following examples in your application: 

• Experience and Knowledge of working within a Trading Standards Team and conducting Trading Standards investigations and enforcement action.
• Examples of dealing with customers and building relationships with businesses to get desired outcomes.
• Ability to work on your own initiative and generate ideas to solve problems.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process, please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification that the Council considers reasonable.

Interview date: 12th January 2026

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies