Tenant Engagement Officer

• Tenant_Engagement_Officer_JD

Hours: 37 Hours per week

Salary: SK11 (£35,586 per annum)

Contract: Permanent

To proactively develop, implement and support meaningful tenant and resident engagement across the housing service, ensuring tenants’ and housing customers’ voices are heard, valued and used to shape the planning, delivery and continuous improvement of Housing services.

This role empowers tenants and leaseholders to participate in decision-making, promotes inclusive and accessible engagement activities, and strengthens relationships between the council, tenants, residents and key partners to enhance housing outcomes and community wellbeing. The postholder will support the delivery of the Tenant Engagement Strategy, ensure effective feedback mechanisms, and promote accountability and transparency in how services respond to tenant views.

This role is not politically restricted.