Tenancy Sustainment Officer

Do you have a passion for helping people and making a real difference in your community?

We are looking for a proactive and customer-focused Tenancy Sustainment Officer to join our team for a fixed term period of 12 months, to support vulnerable tenants to establish and maintain successful tenancies. You will provide advice, practical support and referrals to specialist services, helping tenants to maximise their income, manage their tenancy responsibilities and access the support they need.

The successful candidate will have excellent communication skills, experience of working with customers, and the ability to build positive relationships with a wide range of individuals and partner agencies.

This is a rewarding opportunity to make a meaningful impact on tenants' lives while working within a supportive Housing Management team.

What We Offer

In return, we offer:

• A supportive and friendly working environment.
• Opportunities to develop your skills and experience within Housing Management.
• Flexible working arrangements where applicable.
• Local Government Pension Scheme.
• Generous annual leave entitlement and employee benefits package

Please note that successful candidates will be expected to work from the office for a period of up to three months, enabling them to access continued support and guidance as they settle into the role.

To apply, please submit a CV and a separate supporting statement (maximum of 2 pages).

Please ensure you demonstrate clearly how you meet the requirements outlined in the job description and person specification in your CV and the separate supporting document.

Please note applications will not be accepted without a supporting statement.

For an informal discussion about the role, please contact Beverley Abbott, Team Leader (Tenancy/Estates) on 01623 450000.