Temporary Accommodation Support Officer

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

The Council’s Strategic Housing Service is looking to recruit a Temporary Accommodation Support Officer to support the team with managing properties used for temporary accommodation for those who are homeless and providing support to help them manage their pathway from homelessness to moving on.

The role is within the Strategic Housing Service’s Business and Performance team which is responsible for the management of temporary accommodation including the collection of income, management of tenancy agreements, the monitoring of performance and the development of policies and procedures.

This requires experience of processing data, financial processes and transactions, excellent administrative skills and ideally an understanding of housing issues such as landlord and tenant functions, homelessness and working with the public.

This is an excellent opportunity to gain insight and experience of operational and strategic housing issues as well as housing management with a high-performing housing service.

You will be required to work 18.5 hours per week normally be based at the Civic Centre but may also be required to travel and / or work from other locations as required.

Interviews are currently scheduled for 10 April 2026.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.