Team Manager - People Advisory Hub

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

It’s an exciting time to join People Services at Coventry City Council. Our new People Strategy sets out how we’ll support 5,300 colleagues to deliver great services for the people of Coventry, with a clear focus on wellbeing, inclusion, leadership and development. We’re strengthening how we work with managers and teams so they have the support they need to get things right first time.

To help us deliver this ambition, we’re recruiting to a range of roles across People Services. Whether you’re starting your career or bringing established skills and experience, you’ll have the opportunity to make a difference, develop your skills and build your career with us.

We offer flexible working, development opportunities and an inclusive environment where everyone is encouraged to contribute and thrive. We welcome applications from people of all backgrounds and want our team to reflect the city we serve.

Explore our roles and find out how you can help bring our People Strategy to life People Services

What is the job role?

We are looking for an experienced and forward-thinking People Advisory Hub Lead to lead our employee relations advisory service and oversee the delivery of high-quality, consistent people advice across Coventry City Council. As the organisation's central point for employee relations support, the People Advisory Hub plays a critical role in helping managers address people matters confidently, fairly and effectively.

The role

This is a key management role with responsibility for leading and developing a team of advisors, ensuring an excellent service is delivered to managers and employees across the organisation. You will create a supportive, high-performing environment where your team is empowered to exercise sound judgement, provide trusted advice and continuously develop their professional expertise. Alongside overseeing day-to-day service delivery, you will provide expert oversight of complex employee relations matters, ensuring cases are managed consistently, proportionately and in line with employment legislation, policy and best practice. You will work closely with managers, trade unions and People Services colleagues to support early resolution, manage risk and build management capability across the organisation.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

Employee relations is continually evolving, with increasing focus on employee wellbeing, inclusion, workplace culture and early intervention. We are looking for someone who can look beyond individual cases, using data, insight and external best practice to identify trends, improve services and help shape how employee relations support is delivered in the future.

You’ll be CIPD qualified to at least Level 5 and ideally hold a Level 7 qualification, or be able to demonstrate equivalent experience. You will bring substantial employee relations experience gained within a complex, unionised environment, together with a strong understanding of employment law and workforce policy. Just as importantly, you will be a skilled people manager and coach, capable of developing others, influencing stakeholders and driving continuous improvement.

This is an excellent opportunity for an experienced employee relations professional who is passionate about delivering excellent people services, developing teams and creating a positive, inclusive workplace culture where employees feel valued and supported to succeed.

We support flexible and hybrid working. For this role, the successful candidate will be expected to spend at least two days per week working from the office to support effective team leadership and collaboration.

Discover more about People Services
We’re recruiting across People Services. Visit our careers microsite to meet our teams, discover the impact we make and explore our other current opportunities People Services

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): 2nd December 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies