Team Leader- PA to Director - Secretariat Services
Job Description
Organisation: Leicestershire County Council
Work Location: County Hall, Leicester Road, GLENFIELD, Leicester LE3 8RA
Salary: £32,070 - £34,359 per annum (Pro rata for part time) Pay award pending
Working Hours: 37 hours to be worked Monday to Friday
Contract Type: Permanent
Closing Date: 7th June 26
Interview Date(s): w/c 22nd June 26
Are you a highly organised and proactive professional who thrives in a fast-paced environment where every day brings new challenges? If you are an experienced Personal/Executive Assistant with a background in local government, we would love to hear from you.
About the Role
We are looking for an experienced, highly capable, and motivated Team Leader- PA to Director - Secretariat Services to support the leadership team within the Council’s Corporate Resources department. This is an exciting opportunity to work at the centre of the department, providing high-level support to senior leaders and playing an important role in the smooth and effective running of key business functions.
The successful candidate will provide job-share support to the Director, as well as supporting the wider Assistant Directors, while also taking on line management responsibilities. This is a varied and rewarding role that offers the chance to build strong working relationships, use your initiative, and make a real contribution to the success of the team.
As the first point of contact for the Director and Assistant Directors, you will play a key role at the heart of the department, building strong relationships across the organisation and with external partners. You will manage a varied and interesting range of enquiries, including sensitive and high-profile matters, while overseeing complex diary and inbox management and coordinating senior-level meetings. The role also offers the opportunity to shape departmental communications, organise events, maintain intranet content, and contribute to business continuity, risk management, and performance reporting, making this a varied and influential position where you can make a real impact.
Alongside a rewarding and varied role, we offer a generous annual leave package of 25 days, increasing to 30 days after five years’ service, helping you maintain a positive work-life balance.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- You will bring strong administrative/high-quality executive or senior-level business support experience, ideally backed by an NVQ Level 3 in Business Administration or equivalent relevant experience, including complex diary and email management.
- Experience of supervising staff, organising/prioritising and allocating work, and supporting service improvement.
- Produce high-quality reports and correspondence, maintaining accurate record systems, and using Microsoft Office packages including Outlook, Word, Excel, and PowerPoint to a high standard.
- Excellent written and verbal communication and interpersonal skills, with the ability to respond to enquiries appropriately, engage with officers and members of the Council to ensure key activities are progressed smoothly and on time.
- Strong focus on customer care, displaying tact, diplomacy and resilience when dealing with difficult situations and always projecting a confident and professional image.
- You will be self-motivated, organised, and able to work flexibly, using your initiative to resolve issues and respond to changing demands. You will also be able to work quickly and accurately to deadlines, maintain professionalism in challenging situations, and inspire confidence through your credibility, judgement, and approach.
- A good understanding of how local government works and the key issues / challenges facing local government and high levels of political awareness. You will understand the importance of excellent customer service, confidentiality, data protection, and equal opportunities, and be confident applying this knowledge in a busy and professional environment. Working knowledge of the Councils committee system will be advantageous.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Alicia Lanham
Head of Business Services
Telephone: +44 116 305 8414
Email: alicia.lanham@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
About us
About Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.
Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
For further information on what it’s like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us
Salary range
- £32,070 - £34,359 per year