Supported housing strategy Manager

We value diverse perspectives and experiences and are striving to create an inclusive workplace culture that is accepting of all and is free from discrimination and bias.

The Housing and Homelessness Service is a very busy environment  and faces several challenges to meet the housing needs of citizens of Coventry. The team have grown significantly during the last 12 months, and this reflects the fact that Housing & Homelessness are now a key council priority.

The team are responsible for the delivery of the following service functions:

• Provision of the statutory homeless service

• Provision of temporary accommodation

• Management of the housing register

• Coordination of support to citizens rough sleeping

• Commissioning of homeless services, and

• Responsibility for housing strategy

The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies, which were both approved in 2019.

By becoming part of an expanding team who are focused on preventing households from becoming homeless, as well as providing tailored support and interventions when someone does become homeless, this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Are you ready to shape the future of supported housing in Coventry? This is a high-impact role at the heart of a rapidly evolving agenda, offering a unique opportunity to influence systems, improve quality, and deliver better outcomes for some of the city’s most vulnerable residents.

As the Supported Housing Strategy Manager, you will play a central role in developing and delivering Coventry’s Supported Housing Strategy. Working closely with colleagues across Housing and Homelessness, you will lead on shaping a complex and dynamic system, bringing together partners, providers and stakeholders to ensure a coherent, high-quality offer across the city.

This is a role that combines strategic thinking with practical delivery. You will influence how services are designed, commissioned and monitored, while ensuring that standards are upheld and that provision meets both local need and national expectations. You will also be responsible for the management of a small team of officers who have the responsibility of working with providers to improve the quality of existing provision in the city.

You will lead the development and implementation of the Supported Housing Strategy and its associated delivery plan, using robust data, insight and market intelligence to shape services and drive improvement. You will work collaboratively with a wide range of partners, including Adult Social Care, the NHS, Police, and voluntary sector organisations, to ensure a joined-up approach to supported housing across Coventry.

A key part of the role will involve overseeing performance, compliance and quality across the sector. This includes developing effective monitoring frameworks, coordinating inspections and audits, and working proactively with providers to support continuous improvement. Where issues arise, you will coordinate multi-agency responses to address risk and ensure that standards are met.

You will also lead transformation activity, including the development of new service models and funding bids to expand and improve supported housing provision. Central to all of this is a strong focus on outcomes, ensuring that people with lived experience are heard and that services genuinely meet their needs.

This is an opportunity to take on a genuinely impactful role within a forward-thinking local authority. You will be working at the forefront of a key national agenda, with the chance to shape how supported housing develops in Coventry over the coming years.

You will be part of a team that values innovation, collaboration and inclusion, and that is committed to delivering excellent services for residents. If you are ready to lead, influence and make a lasting impact, we would love to hear from you.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

You will bring experience of working in housing, commissioning, adult social care or a related strategic environment, with a strong understanding of supported housing systems and regulatory frameworks. You will be comfortable operating at both a strategic and operational level and be able to translate complex data into clear plans and actions.

Strong partnership working skills are essential, as is the ability to influence, negotiate and build relationships across organisational boundaries. You will be confident leading projects, managing competing priorities and driving change in a complex environment.

Above all, you will be motivated by the opportunity to make a difference, using your skills and experience to improve quality, strengthen the market and deliver better outcomes for residents.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process, please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: 25th and 26th June

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies