Supported Housing Improvement Programme (SHIP) Service Support Officer

Join our Supported Housing Improvement Programme (SHIP) team and play a vital role in helping vulnerable people access quality, value-for-money supported housing. Your administrative support will enable a multi-disciplinary team to deliver services that promote community safety, safeguard children, and contribute to our climate emergency response.

What You’ll Be Doing
You’ll provide essential administrative assistance, managing diaries, organising meetings, and maintaining filing systems. You’ll respond promptly to enquiries, coordinate with housing teams, prepare reports, and handle financial processes such as invoices and purchase orders. Your attention to detail and data management skills will keep the team running smoothly and efficiently.

You’ll Fit Right In If…
You have strong communication skills, are proficient with Microsoft Office, and bring a methodical, organised approach to your work. You’re a responsible team player who works well independently, meets deadlines, and shows empathy towards vulnerable groups. You share our values of Working Together, Ambition, Pride, and Ownership, and are eager to contribute positively to the community.

Ready to Join Us?
If you’re looking for a role where your work truly matters, we’d love to hear from you. Find out more about what it’s like working with us, our benefits, values and culture, by visiting lancaster.gov.uk/sites/recruitment.

Why Work With Us
Our Benefits
• Generous annual leave
• Local Government Pension Scheme
• Discounted gym membership
• Cycle to Work scheme
• Car purchase scheme
• Lifestyle savings
• Health Care Cash Plan
• Volunteering days
• Wellbeing support

Flexible working friendly
We welcome discussions about flexible working and may be able to offer hybrid working, a generous flexi-time scheme, and agreed working hours to support work–life balance.

Inclusive employer
We welcome applications from all parts of the community and are committed to a diverse and inclusive workplace where everyone is treated with dignity and respect.
We guarantee interviews for applicants with a disability and armed forces veterans who meet the essential criteria.