Stop Smoking Advisor

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and experienced Stop Smoking Advisor to join our Stop Smoking Service. The Smokefree North Somerset Team are responsible for supporting people who smoke, to stop smoking for good. Our aim is to reduce smoking prevalence in North Somerset to less than 5% by 2030, helping smokers to live healthier, happier lives.

In this role, you will be required to carry out a range of activities including supporting clients to stop smoking via telephone support, video chat or face to face support sessions, maintaining accurate, up-to-date records on the services’ case management system, recommending and issuing smoking cessation pharmacotherapy adhering to current national and local guidelines, procedures and policies with limited supervision. The role will require a broad knowledge and understanding of smoking cessation, behaviour change methods, and smoking cessation pharmacotherapy. The post holder will provide advice and respond to queries from clients, prospective clients and professionals escalating more complex queries to others within the team ie the Lead Specialist Advisor.

Key Responsibilities:

• Hold a caseload of clients, providing ongoing support inline with the National centre for Smoking Cessation and Training (NCSCT) Standard Treatment Programme, supporting and motivating clients to achieve a smokefree future.
• Plan and deliver smoking cessation advice and support sessions either online, via telephone or in face-to-face clinics and drop-ins, providing advice on stop smoking medications, working within recommended protocols and guidelines.
• Communicate with colleagues and partner agencies to establish referral routes into the service, from groups with poorer health outcomes, those experiencing health inequalities, including from areas in North Somerset with the highest levels of multiple deprivation.
• To be involved in monitoring and evaluation of attendance at smokefree support sessions and contribute to the completion of the minimum data set requirement. This will include following up quitters who do not attend for planned support.
• To support marketing and promotion of the service including attendance at community events.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

About You

We are looking for an individual who is passionate about supporting people to make positive changes to their lives through stopping smoking, and who possesses the following skills and experience:

Essential Criteria:

• Ability to engage with service users using a person centred empathetic non-judgemental approach, motivating, and supporting individuals to change their behaviour.
• NVQ level 2 in literacy and numeracy
• Competent in the use of computer software packages including Microsoft Word and email software.

Desirable Criteria:

• Significant experience of supporting smokers to stop smoking or other areas of behaviour change particularly with service users from disadvantaged backgrounds.
• Experience of organising and facilitating groups in a range of settings.
• Experience of partnership working across agencies.
• Knowledge and understanding of safeguarding protocols and the threshold levels for service users’ groups.
• Experience using case management systems for recording service users and/or patient details and details of interactions.
• Awareness and general understanding of the harms of tobacco smoking, relevant local and national policies, aims and legislation on smoking and smoking cessation.
• Level 2 Stop Smoking Advisor Qualification or willing to work towards this.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle scheme

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Chris Miles, Tobacco Control and NHS Health Checks Manager, at chris.miles@n-somerset.gov.uk or 01275 888559

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Thursday 2nd July 2026.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.