Sports Assistant

About the role

Are you passionate about sport, fitness, and creating a welcoming environment where everyone feels included and supported? We’re looking for a proactive, motivated, and enthusiastic Sports Assistant to join our team at Lodge Park Sports Centre and play a key role in bringing our vibrant leisure community to life.

This is a hands-on, varied role where you’ll be involved in all aspects of running a busy and dynamic leisure facility. From greeting customers and delivering excellent front-of-house service, to supporting fitness activities, maintaining high standards across the building, and ensuring health and safety protocols are followed—you’ll be integral to the smooth day-to-day operation of the centre. A key part of the role includes maintaining cleanliness and presentation across all areas of the facility, including changing rooms, sports halls, studios, gym spaces, and outdoor areas such as the Astro turf. You will also work collaboratively with and support the cleaning team to ensure consistently high standards are achieved throughout.

You’ll also have the opportunity to get involved in events, activities, and programmes that make a real difference to the health and wellbeing of our community.

No two days are the same in this role. One moment, you could be helping a customer start their fitness journey, and the next carrying out cleaning duties, supporting an event, or completing essential safety checks to keep the facility running safely and efficiently. You’ll be at the heart of everything we do—helping to create a safe, inclusive, clean, and enjoyable environment where people of all ages and abilities can thrive.

What will you be doing?

As a Sports Assistant you will:

• Provide outstanding customer service, creating a friendly and welcoming atmosphere
• Support the smooth operation of our leisure facilities, both front of house and behind the scenes
• Assist in gym activities, fitness inductions, and coaching sessions (with training provided)
• Help maintain high standards of cleanliness, safety, and equipment care
• Play an active role in setting up and supporting events and activities
• Monitor the wellbeing of customers and respond to incidents, including administering first aid when required
• Work at weekends, evenings and early mornings. Therefore dedication and reliability are vital skills needed for the role.

About you

We’re seeking someone who is:

• Friendly, approachable, and committed to delivering excellent customer care
• Energetic, flexible, and ready to take on a variety of tasks in a busy environment
• A strong communicator who enjoys working with people from all backgrounds
• Able to work independently as well as part of a team
• Passionate about sport, health, and community wellbeing
• Highly attentive to detail, with a strong commitment to maintaining high cleaning standards and ensuring all areas of the facility are consistently safe, clean, and well-presented

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)