Specified Accommodation Officer

We are creating this new role to strengthen the Council’s work on specified accommodation and to provide additional specialist capacity within our Benefits and Financial Welfare service. It is a 37 hours per week position for a fixed term of three years.

The postholder will assess and review Housing Benefit claims for specified accommodation, carefully analyse rent and service charge submissions, and work constructively with providers to ensure charges are clear, evidence-based and represent value for money.

The role will also represent the Benefits and Financial Welfare service at provider panel meetings, supporting positive and professional dialogue with providers and internal colleagues to help achieve fair, transparent and sustainable outcomes.

It is an excellent opportunity for someone with strong benefits knowledge, sound analytical skills and experience of complex casework to take on a specialist role in a high-profile area of work.

For an informal discussion about this position, please contact Rebecca Owen-Jones on 01952 383881 or email Rebecca.Owen-Jones@telford.gov.uk

Please click on the link below to view the Job Description and Person Specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus eight bank holidays and an extra concessionary day to enjoy
• Flexible working and career progression
• Local Government Pension Scheme
• Staff discounts and salary sacrifice perks
• Free parking and confidential wellbeing support
• A hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council, including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas.