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Specialist Business Support Officer

Specialist Business Support Officer

Wirral Metropolitan Borough Council
locationBirkenhead, UK
remoteHybrid
ExpiresExpires: Expiring in less than 3 weeks
Administration
Flexible
£26,824 - £28,142 per year

Please apply online by clicking the link below

Internal Vacancy - Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

*This job may be suitable as a secondment opportunity for internal candidates wishing to gain experience in a higher or different role. Managers and applicants must note that all secondments are subject to agreement between the relevant departments and therefore the recruiting manager must speak with HR before offering a job on a secondment basis. *

Specialist Business Support Officer - 18 hours per week

About the Role:

An exciting opportunity has arisen for a Specialist Business Support Officer to join Willowtree, a specialist service which support young people with complex learning and physical disabilities.

This vital role involves providing high-quality administrative support, with a particular focus on accurate and timely minute-taking for a range of meetings.

As Specialist Business Support Officer, you will be the main point of contact on the telephone, liaising with a range of professionals, outside agencies and the public, therefore effective communication and interpersonal skills will be required, together with the ability to deal with challenging behaviour.

As Specialist Business Support Officer, you will attend and minute meetings, prepare and distribute agendas, minutes, and supporting documentation. Therefore, the need to ensure confidentiality and accuracy in all records and communications is essential. You will also liaise with professionals across multiple agencies to coordinate meeting logistics and maintain up-to-date records and follow up on agreed actions.

About the candidate:

You will have excellent written and verbal communication skills with the ability to record information accurately. You will be proficient in minute taking with proven experience. The successful candidates will be resilient and compassionate be able to deal with difficult situations with understanding. A strong proficency in IT appliations including Microsoft Office with good keyboard skills is essential. You should have a flexible approach, the ability to build effective working relationships and work as part of a team, be organised, understand the importance of confidentiality. You will also have a strong attention to detail and be able to prioritise workload to meet deadlines.

For an informal chat regarding the role, please contact Debra Kewley.

As part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk

This post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at : https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.

Salary range

  • £26,824 - £28,142 per year